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Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

2.5 star property
Charlotte hotel in Ballantyne area

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

Exterior
Down comforters, pillowtop beds, desk, laptop workspace
Property amenity
Exterior
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Laundry

Explore the area

Map
15139 Ballancroft Parkway, Charlotte, NC, 28277
  • The Amp Ballantyne
    ‪3 min drive‬
  • Quail Hollow Club
    ‪12 min drive‬
  • Carowinds Theme Park
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Comms Accessible. Roll-In Shower)

Down comforters, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Comms Accessible. Roll-In Shower)

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

  • 334 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility)

Down comforters, pillowtop beds, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Mobility)

  • 355 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Down comforters, pillowtop beds, desk, laptop workspace

Suite, 2 Queen Beds

  • 355 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Down comforters, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Shower, hair dryer, towels, soap

Suite, 1 King Bed, Accessible

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications Accessible)

Down comforters, pillowtop beds, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Communications Accessible)

  • 355 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Transfer Shower)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Transfer Shower)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Charlotte

Ballantyne stay.Your stay at this Ballantyne hotel places you within 2 miles (3 km) of Shoppes at Ardrey Kell and Elon Homes Regional Park. The Amp Ballantyne and University Park Baptist Church are also within 3 miles (5 km).

Getting around

  • I-485 - South Blvd Station - 15 min drive
  • Charlotte Station - 24 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 29 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪Domino's Pizza - ‬3 min drive
  • ‪Bad Daddy's - ‬3 min drive
  • ‪Libretto's Pizzeria - ‬3 min drive
  • ‪Wendy's - ‬2 min drive

About this property

Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

Charlotte hotel in Ballantyne area
Holiday Inn Express & Suites Charlotte - Ballantyne by IHG offers its guests a 24-hour fitness center and a seasonal outdoor pool. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites Charlotte - Ballantyne by IHG also features a terrace, a picnic area, and coffee/tea in a common area. Self parking is free.

This Charlotte hotel is smoke free.

  • 146 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • 1 conference room
Holiday Inn Express & Suites Charlotte - Ballantyne by IHG offers 146 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 43-inch flat-screen televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 882 reviews
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includes taxes & fees
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Property amenities

Family friendly

  • Children's games
  • Fenced pool
  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

We should mention

  • The seasonal pool will open in May and close in November.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Charlotte Ballantyne Hotel
Holiday Inn Express Ballantyne Hotel
Holiday Inn Express Charlotte Ballantyne
Holiday Inn Express Ballantyne
Inn Express Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne by IHG
Holiday Inn Express Suites Charlotte Ballantyne an IHG Hotel
Holiday Inn Express & Suites Charlotte - Ballantyne by IHG Hotel

Frequently asked questions

How close is Holiday Inn Express & Suites Charlotte - Ballantyne by IHG to the airport?

Holiday Inn Express & Suites Charlotte - Ballantyne by IHG is 20.8 mi (29-min drive) away from the Charlotte-Douglas Intl. Airport (CLT) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express & Suites Charlotte - Ballantyne by IHG?

As of Mar 28, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Charlotte - Ballantyne by IHG on Apr 27, 2025 start from $108.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express & Suites Charlotte - Ballantyne by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express & Suites Charlotte - Ballantyne by IHG.

Does Holiday Inn Express & Suites Charlotte - Ballantyne by IHG offer free breakfast?

Holiday Inn Express & Suites Charlotte - Ballantyne by IHG offers free buffet breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Holiday Inn Express & Suites Charlotte - Ballantyne by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Express & Suites Charlotte - Ballantyne by IHG?

Check-in start time: 3 PM; Check-in end time: 11:00 AM. A fee applies for early check-in.

Is there free parking at Holiday Inn Express & Suites Charlotte - Ballantyne by IHG?

This hotel offers free self parking.

Does Holiday Inn Express & Suites Charlotte - Ballantyne by IHG have a pool?

Holiday Inn Express & Suites Charlotte - Ballantyne by IHG features a seasonal outdoor pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does Holiday Inn Express & Suites Charlotte - Ballantyne by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express & Suites Charlotte - Ballantyne by IHG to downtown Charlotte?

Holiday Inn Express & Suites Charlotte - Ballantyne by IHG is 13 mi away from Charlotte.

Holiday Inn Express & Suites Charlotte - Ballantyne by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 663 out of 1043 reviews
Rating 8 - Good. 174 out of 1043 reviews
Rating 6 - Okay. 75 out of 1043 reviews
Rating 4 - Poor. 54 out of 1043 reviews
Rating 2 - Terrible. 77 out of 1043 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Diahann Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facility. Convenient for trip. The staff was owesome!
Stayed 2 nights in Oct 2024

10/10 Excellent

maria, fairview

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great the room was big and comfortable and very clean loved it

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for an enjoyable stay!
Stayed 3 nights in Sep 2024

10/10 Excellent

Heather

Stayed 2 nights in Dec 2024

10/10 Excellent

Linette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas with family
Comfortable and quiet and upgraded!
Stayed 3 nights in Dec 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second stay, great overall.
Stayed 3 nights in Dec 2024

8/10 Good

Sai Lakshmi Rao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 1 night in Dec 2024

8/10 Good

Alan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go Cowboys!
Our stay was a wonderful experience.
Stayed 2 nights in Dec 2024

8/10 Good

Shaquelah

Traveled with group
Liked: Cleanliness, staff & service
The ambiance was nice. Staff were pleasant. The issue that I want to note is that one of the comforters weren’t fully clean and there was hair in the sheets. All other areas of the room appeared clean. Vibrations in the room occurred that could be felt and heard.
Stayed 3 nights in Dec 2024

10/10 Excellent

ALITHEA

Liked: Cleanliness, staff & service, property conditions & facilities
clean
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. No complains
Stayed 4 nights in Oct 2024

10/10 Excellent

Mario

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Dec 2024

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Marcy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Don’t like the billing system. Paid full up front and I still have daily charges pending on my credit card. It’s like double billing and it’s been over a week since I checked out. That should never happen
Stayed 4 nights in Nov 2024

10/10 Excellent

Ransom, Hendersonville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

TaNico, Irmo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and atmosphere. Customer service was amazing even when I locked myself out my room
Stayed 2 nights in Nov 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Nov 2024

10/10 Excellent

Beverly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Daniel, Racine

Stayed 1 night in Nov 2024

2/10 Terrible

Dante

Business traveler, Traveled with pets, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
My wife and I frequently visit this location every other month or so. However, it seems that the NEW MANAGEMENT TEAM values misleading people just to get them to purchase a room over the values they previously up held. We called the front desk before our arrival to see if emotional support animals were included in the pet fee. The gentleman on the phone said he didn't know and went to go check with someone. He got back on the phone and said everything was fine and we would just need to bring the paperwork with us. After driving 3 hours on the next day, we arrived at the hotel. We presented our paperwork and the gentleman at the front desk said the paperwork looked good and we wouldn't be charged. Upon checkout I see a pet fee on my receipt. (This where communication is key). Leading someone to believe something is FREE but is really NOT FREE is very misleading. It is also very convenient that you are experts on your policies AFTER you have taken someone's money. This seems to be recurring theme for us considering that all of my sisters belonging were stolen and trashed at one of your Atlanta locations. This happened to occur on the anniversary of our fathers passing. We will never stay at an IHG hotel ever again. I guess IHG really stands for: Ignoring Honest Guests or giving your staff (Incredibly Hopeless Guidance) Enjoy your holidays!
Stayed 3 nights in Nov 2024

8/10 Good

Shaza

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Nov 2024

10/10 Excellent

Jason, Iselin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect. It was about a 22 min drive from downtown Charlotte. The area is very safe since there is a police station right next to the property. There are several dining options in walking distance and grocery stores nearby. The rooms were clean, beds comfortable, shower worked great. The best part was the breakfast buffet each morning.
Stayed 4 nights in Nov 2024

10/10 Excellent

TANYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Has a keureg coffee machine in the room, good breakfast)french toast, eggs, hot coffee. I would stay here again. I stayed by myself for a funeral.
Stayed 5 nights in Nov 2024

10/10 Excellent

Tiffany Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though I had problems with the Rent-A-Car, everything was wonderful even the way they handles the Rent-A-Car and only had five hours left before I had to return. They still gave me another car and I enjoyed my vacation.
Stayed 2 nights in Oct 2024