6/10 Aceptable
Cliente verificado
1 oct. 2024
Le gustó: Limpieza
The Good, Bad and Ugly
Good - Management company for the property was one of the best we have encountered. Responded quickly to call or text and resolved issues reported. Space was good for 4 adults - house was in great location/neighborhood. Kitchen well equipped as far as pans, plates, appliances. Pool service did great job.
Bad - TVs were all different, multiple remotes and only one instruction that didn’t work most of the time. Ended up just using our streaming apps. Although there were some good towels, most of the others were older/mismatched. No spices (not even salt or pepper) or things like aluminum foil.
Ugly: Arrived to air conditioning not working and took 2 days to fix had to go to hotel. Air, even after fixed, was not cooling 2nd king bedroom well - no overhead fan. Had to use three floor fans in that area to keep it cool. Refrigerator was leaking water on floor when arrived. Pool cage missing big panel, pool deck area not clean. Beware that the community only allows 2 adults to have IDs, so in our case with 4 adults - the other 2 adults could not use amenties without one of us being with them which was not clear when reserving.Very inconvenient after paying extra for this access. How can a house in Florida not have an emergency kit for hurricane/power outages? We only found one flashlight which had battery corrosion. (Leasing company did send over a new flashlight). Overall, we made the best of the situation so we could enjoy our family/vacation.
Cliente verificado
Se hospedó 29 noches en septiembre de 2024