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Naspa New Otani

3.5 star property
3.5-star ski-in/ski-out hotel near Gala Yuzawa

Choose dates to view prices

Photo gallery for Naspa New Otani

Aromatherapy, sports massages, facials, reflexology
In-room safe, desk, free WiFi
Indoor pool
Snow and ski sports
2 bars/lounges

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Pool
  • 24/7 front desk
  • Bar
  • Breakfast available
  • Laundry

Explore the area

Map
Yuzawa 2117-9, Minamiuonuma-gun, Yuzawa, Niigata, 949-6101
  • Naspa Ski Garden
    ‪5 min walk‬
  • Ippon Sugi Ski Resort
    ‪2 min drive‬
  • Yuzawa Kogen Ropeway
    ‪3 min drive‬

Room options

View all photos for Japanese-style Room For 9 Guests

Japanese-style Room For 9 Guests | In-room safe, desk, free WiFi

Japanese-style Room For 9 Guests

  • Sleeps 9
  • 9 Twin Futons

View all photos for Japanese Western Style Room

Japanese Western Style Room | In-room safe, desk, free WiFi

Japanese Western Style Room

  • Sleeps 5
  • 3 Twin Futons and 2 Twin Beds

View all photos for Japanese-style Room For 6 Guests

Japanese-style Room For 6 Guests | In-room safe, desk, free WiFi

Japanese-style Room For 6 Guests

  • Sleeps 5
  • 5 Twin Futons

View all photos for Junior Suite

Junior Suite | In-room safe, desk, free WiFi

Junior Suite

  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, free WiFi

Superior Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room

Superior Room | In-room safe, desk, free WiFi

Superior Room

  • Sleeps 5
  • 4 Twin Beds

View all photos for Superior Twin Room

In-room safe, desk, free WiFi

Superior Twin Room

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Japanese-style room 20 mats

Dining

Japanese-style room 20 mats

  • Sleeps 9
  • 9 Twin Futons

View all photos for Junior Suite

In-room safe, desk, free WiFi

Junior Suite

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Twin Room Part smoking

In-room safe, desk, free WiFi

Superior Twin Room Part smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Japanese Style Room 12mats

Dining

Japanese Style Room 12mats

  • Sleeps 6
  • 6 Twin Futons

View all photos for Family Room Non smoking

In-room safe, desk, free WiFi

Family Room Non smoking

  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Superior Quadruple Room

Interior

Superior Quadruple Room

  • Sleeps 5
  • 4 Twin Beds

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4.0 out of 5, Very Good, (503)
The price is $1,079
per night
$1,188 total
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Mar 8 - Mar 9
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About the neighborhood

Yuzawa

Near the slopes.You'll be within half a mile (1 km) of Naspa Ski Garden and 2 miles (3 km) of Ippon Sugi Ski Resort with a stay here. Egami Public Onsen and Snow Country Museum are also within 2 miles (3 km).

What's nearby

  • Naspa Ski Garden - 5 min walk
  • Kandatsu Kogen Ski Resort - 4 min drive
  • Iwappara Ski Resort - 5 min drive
  • Yuzawa Nakazato Ski Resort - 7 min drive
  • Kagura Ski Resort - 9 min drive

Getting around

  • Gala Yuzawa Station - 5 min drive
  • Niigata Airport (KIJ) - 110 min drive

Restaurants

  • ‪CoCoLo湯沢 - ‬2 min drive
  • ‪越後つけ麵維新湯沢がんぎどおり店 - ‬20 min walk
  • ‪越後十日町小嶋屋越後湯沢エキナカ店 - ‬20 min walk
  • ‪湯沢庵 - ‬2 min drive
  • ‪中野屋そば処湯沢店 - ‬2 min drive

About this property

Naspa New Otani

3.5-star ski-in/ski-out hotel near Gala Yuzawa
After a day on the slopes, enjoy a swim in the indoor swimming pool or use the hotel's other facilities, including a fitness center and a steam room. Naspa New Otani helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. When the sun goes down, sip après-ski drinks in one of the hotel's 2 bars/lounges.

There are 4 restaurants on site, along with a coffee shop/café. WiFi is free in public spaces. This ski hotel also offers karaoke and ski passes. You'll have access to the outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Yuzawa hotel.

  • 220 guestrooms or units
  • 4 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Karaoke
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Pool or billiards table
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Coffee shop
Naspa New Otani offers 220 accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

Services include sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). There are hot springs on site.

Languages

English, Japanese

Property amenities

Family friendly

  • Access to nearby outdoor pool
  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: JPY 3,000 for adults and JPY 2,100 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Gym
  • Hiking/biking trails
  • Hot springs
  • Indoor pool
  • Karaoke
  • Mini golf
  • Outdoor pool (guest access)
  • Rock climbing
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 4000 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 2100 for children
  • Rollaway bed fee: JPY 4000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. 

We should mention

  • Pool access available from 1 PM to 8:30 PM.
  • Up to 3 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

NASPA NEW OTANI Hotel Yuzawa
NASPA NEW OTANI Hotel
NASPA NEW OTANI Yuzawa
NASPA NEW OTANI Hotel
NASPA NEW OTANI Yuzawa
NASPA NEW OTANI Hotel Yuzawa

Frequently asked questions

How close is Naspa New Otani to the airport?

Naspa New Otani is 88.1 mi (110-min drive) away from the Niigata Airport (KIJ) airport, the closest popular airport to the property.

How much does it cost to stay at Naspa New Otani?

As of Feb 22, 2025, prices found for a 1-night stay for 2 adults at Naspa New Otani on Mar 11, 2025 start from $117.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Naspa New Otani have an airport shuttle?

Airport shuttle services are not available at Naspa New Otani.

Does Naspa New Otani offer free breakfast?

Free breakfast isn’t provided at Naspa New Otani, but buffet breakfast is offered for a fee of JPY 3000 for adults and JPY 2100 for children. It's available every day from 7:30 AM to 9:30 AM.

Is there a casino at Naspa New Otani?

No, there is no casino at this hotel.

What time is check-in at Naspa New Otani?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Naspa New Otani?

This hotel offers free self parking.

Does Naspa New Otani have a pool?

Naspa New Otani features an indoor pool and outdoor pool access. Guests can enjoy pool access from 1 PM to 8:30 PM.

Does Naspa New Otani have a restaurant?

Yes, there are 4 restaurants on site.

Does Naspa New Otani have a spa?

This hotel doesn't have a spa, but it does offer aromatherapy, sports massages, and facials.

How close is Naspa New Otani to downtown Yuzawa?

Naspa New Otani is 5 mi away from Yuzawa.

Naspa New Otani Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 121 out of 228 reviews
Rating 8 - Good. 85 out of 228 reviews
Rating 6 - Okay. 15 out of 228 reviews
Rating 4 - Poor. 3 out of 228 reviews
Rating 2 - Terrible. 4 out of 228 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Yu Keung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location: It’s great for the visitors who drove, with 3 large parking lot spaces. Facilities: Many activities allows the visitors to enjoy, such as: GYM room, swimming pool, Camp site and Snow Mountain etc., Room: I choose a room with double beds, about 35 sq M
Stayed 2 nights in Oct 2024

10/10 Excellent

yoshiaki

Stayed 2 nights in Aug 2024

8/10 Good

Michael

Stayed 2 nights in Apr 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Balancing Japanese tradition with global welcome
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The junior suite room was spacious, and the hot spring was great. Great staff. Breakfast was served buffet-style, and it was good. However, since I visited during the off-season, their restaurant was closed for dinner.
Stayed 1 night in Sep 2023

4/10 Poor

Alex

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in was at 3pm, check out was at 10am. Staff does not allow even 30 minutes late check out, asking that we buy 1hr late check out at 2000yen. Breakfast was at 7am to 9am. Basic breakfast. If you are there at 830am, you need to take out the breakfast, take out box is provided by the hotel. We were there earlier, before the snow park opened. Staff was not too helpful with recommendations of other snow amenities that we can do. In the end, we found Echigo Yuzawa Ropeway on our own, which is a short walk (5 mins from hotel). Absolute fun - you sit a cable car up, and then the view.on top is breathing taking and there's a good Italian restaurant up there. The bathhouse and onsens are great. Decent size and comfortable and clean. There was a child-size snow sledge for kids, which is quite fun (even though the ski park was not opened when we were there).

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fall Colors
Great view of the autumn colors. Extra charges if you use their onsen. However the do have a private bath for families for an extra charge.
Stayed 1 night in Nov 2022

8/10 Good

Rosemarie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was very clean good place to chill and relax
Stayed 1 night in Aug 2022

6/10 Okay

Andreas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2022

8/10 Good

YUSUKE, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a spacious room, a large shared bath (onsen?) and very easy to access to skiing.
Stayed 1 night in Jan 2022

6/10 Okay

David

Traveled with partner
Liked: Staff & service
Hotel seems old and in need of some overhaul. It is obvious that the COVID experience has had a major affect on operations. Most of the restaurants and other on-site venues are non-operational. The air conditioning in the rooms need work... I woke up sweating both nights of our stay. Otherwise, friendly and helpful staff and we somewhat enjoyed our stay.
Stayed 2 nights in Aug 2021

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On field hotel located close to station
Hotel is situated only a few minutes from Echigo-Yuzawa station by a regular hotel shuttle bus. Hotel is situated at the base of the skifield. Very convenient for families and novice skiers. Accommodation is getting a bit dated but the service is excellent and the buffet style breakfast and dinners are substantial offering both Japanese and Western cuisine. Also has a spacious onsen which was very nice.
View from room
View from hotel entrance road
View from hotel entrance road
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The hotel is convenient as a ski-in ski-out place if you are intending to spend time at the NASPA ski garden which is just beside it (good for 2-3 days but probably not for 5 days as there are not many courses). Rooms are a little dated but otherwise they are of a good size and well maintained. Hotel has a nice onsen with both outdoor and indoor pools. Service was decent and there was always someone able to provide assistance in English. Hotel has a shuttle bus service to the main Echigo-Yuzawa train station every 20 - 30 minutes and takes around 5 minutes to reach there.
Stayed 5 nights in Jan 2020

10/10 Excellent

chun ho franky

Liked: Staff & service
Stayed 3 nights in Jan 2020

8/10 Good

janette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room kind of old but clean..the view was breathtaking.. hotel staff are very helpful especially Mr yung as i remember the korean guy😀 But the location are too remote and quiet
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great resort, but disappointed.
The room is spacious. Great ski resort for beginners and family. A bit disappointed when the housekeeper forgot to clean out the garbage can, when we were paying almost $500 per night. The shuttle bus driver also broke our luggage. Not worth the amount of money we were paying.
Stayed 2 nights in Feb 2019

8/10 Good

Sirikorn

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2019

6/10 Okay

Leong

Liked: Cleanliness, room comfort
Comfotable stay with amazing views
Basic 80s style hotel but clean and comfortable. Futon was not comfortable as it was too thin. Had to request for another one to be place on top of existing one so it becomes thicker and softer. It was not peak season and snow had just fallen. The views were beautiful and we had the whole snow park to ourselves! Japanese breakfast was great but from 7 to 9am only - too short & closes too early! Was looking forward to use the onsen but was closed for cleaning for 6 hours! By then we had to check-out. Disappointed :(
Stayed 1 night in Dec 2018

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off season. Last few days of fall colors. Warm days chilly nights perfect mini vacation.
Stayed 2 nights in Nov 2018

8/10 Good

Noboru, Suzuka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Makoto

Stayed 2 nights in Sep 2024

8/10 Good

HIROAKI

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Buffet. Like the interior.
Stayed 1 night in Sep 2024