Turtle Cay Resort

2.5 star property
Hotel near JT's Grommet Island Park in Virginia Beach

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Turtle Cay Resort

In-room safe, blackout drapes, iron/ironing board, free WiFi
2 outdoor pools, open 8 AM to 10 PM, sun loungers
In-room safe, blackout drapes, iron/ironing board, free WiFi
Fireplace
Free toiletries, hair dryer, towels

Reviews

7.8 out of 10

Good

Popular amenities

  • Hot Tub
  • Gym
    Gym
  • Pool
    Pool
  • Laundry
    Laundry
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
600 Atlantic Ave, Virginia Beach, VA, 23451
  • Virginia Beach Boardwalk
    2 min walk
  • Something in the Water
    2 min walk
  • 5th Street Beach Stage
    3 min walk
  • Norfolk, VA (ORF-Norfolk Intl.)
    24 min drive

Room options

Studio

  • 441 sq ft
  • Sleeps 4
  • 2 Queen Beds

2 Bedroom

  • 1302 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

1 Bedroom

  • 775 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

About the neighborhood

Virginia Beach

Oceanside stay.Within a 10-minute walk of this Northeast Virginia Beach hotel, you'll find JT's Grommet Island Park and Atlantic Wildfowl Heritage Museum. Ocean Breeze Waterpark is 1.9 mi (3.1 km) away.

What's nearby

  • Virginia Beach Boardwalk - 2 min walk
  • Virginia Beach Fishing Pier - 12 min walk
  • Ocean Breeze Waterpark - 3 min drive
  • Virginia Aquarium and Marine Science Center - 4 min drive
  • Virginia Beach Convention Center - 4 min drive

Getting around

  • Virginia Beach Station - 19 min walk
  • Norfolk Intl. Airport (ORF) - 24 min drive

Restaurants

  • ‪Ocean Eddie's Seafood Restaurant - ‬12 min walk
  • ‪Waterman's Surfside Grille - ‬3 min walk
  • ‪Chix Sea Grill and Bar - ‬2 min walk
  • ‪Sunnyside Cafe & Restaurant - ‬2 min walk
  • ‪The Shack On 8th - ‬3 min walk

About this property

Turtle Cay Resort

Hotel near JT's Grommet Island Park in Virginia Beach
Turtle Cay Resort offers its guests 2 outdoor swimming pools and 2 spa tubs along with a fitness center and a children's pool. Public spaces have free WiFi. You'll find a business center on site. A terrace, a vending machine, and tour/ticket assistance are also featured at Turtle Cay Resort. Limited free parking is available on a first-come, first-served basis. You'll have access to the indoor pool, outdoor pool, and health club at a partner property.

This Virginia Beach hotel is smoke free.

  • 124 guestrooms or units
  • 3 levels
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Turtle Cay Resort offers 124 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Virginia Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Languages

English

Property amenities

Family friendly

  • 2 outdoor pools
  • Access to nearby indoor pool
  • Children's pool
  • In-room microwave
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking
  • Onsite parking options include a garage

Things to do

  • 2 outdoor pools
  • 2 spa tubs
  • Children's pool
  • Gym
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property does not offer daily housekeeping.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Renovations and closures

This property is closed from October 15 2024 to February 28 2025 (dates subject to change).
The property will be renovating from May 8 2023 to February 28 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms

Alternate facilities will be available offsite during the renovation.

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Resort fee: USD 17.25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Spa tub access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Long-term renters welcome.

We should mention

  • Pool access available from 8 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Turtle Cay
Turtle Cay Resort
Turtle Cay Resort Virginia Beach
Turtle Cay Virginia Beach
Turtle Cay Hotel Virginia Beach
Virginia Beach Turtle Cay
Turtle Cay Diamond Resorts Condo Virginia Beach
Turtle Cay Diamond Resorts Condo
Turtle Cay Diamond Resorts Virginia Beach
Turtle Cay Diamond Resorts
Turtle Cay Resort Hotel
Turtle Cay by Diamond Resorts
Turtle Cay Resort Virginia Beach
Turtle Cay Resort Hotel Virginia Beach

Frequently asked questions

How close is Turtle Cay Resort to the airport?

Turtle Cay Resort is 18.6 mi (24-min drive) away from the Norfolk Intl. Airport (ORF) airport, the closest popular airport to the property.

Does Turtle Cay Resort have an airport shuttle?

Airport shuttle services are not available at Turtle Cay Resort.

How close is Turtle Cay Resort to the beach?

This hotel is a short 2-minute walk from Resort Beach and 8-minute walk from Croatan Beach. Don't forget your sunscreen!

Does Turtle Cay Resort offer free breakfast?

Turtle Cay Resort does not offer free breakfast.

Is there a casino at Turtle Cay Resort?

No, there is no casino at this hotel.

What time is check-in at Turtle Cay Resort?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Turtle Cay Resort?

This hotel offers free self parking.

Does Turtle Cay Resort have a pool?

Turtle Cay Resort features 2 outdoor pools and a children's pool. Guests can enjoy pool access from 8 AM to 10 PM.

Does Turtle Cay Resort have a spa?

There are no spa services available at this hotel.

How close is Turtle Cay Resort to downtown Virginia Beach?

Turtle Cay Resort is 1.3 mi away from Virginia Beach.

Reviews

7.8

Good

Rating 10 - Excellent. 444 out of 1000 reviews" "
Rating 8 - Good. 250 out of 1000 reviews" "
Rating 6 - Okay. 151 out of 1000 reviews" "
Rating 4 - Poor. 72 out of 1000 reviews" "
Rating 2 - Terrible. 83 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Heather

Traveled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
This oasis has such potential. Needs an update. During our short 3 dat stay one pool was broken down, another hot tub broken down and a family of ducks using the pools. The balconies are all under construction. Nice to see management fixing them, but more needs to be done to bring this beauty back up to what is should be. Loved the size of the unit and kitchen was well equipped, laundry was a great feature. Great location, nice staff.
Stayed 3 nights in Jul 2024

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Filomena

Liked: Cleanliness, staff & service
The staff and the pools were honestly the best part. The rooms definitely need some work and they smell a bit musty but it was clean.
Stayed 3 nights in Jul 2024

8/10 Good

Cindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. Would most likely come back. Understand the need for room key for admittance to pool etc. but had a few issues where the card reader wasn’t working. Only other thing … where were we supposed to pick up towels for the pool?
Stayed 7 nights in Jul 2024

6/10 Okay

Takaya

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Precila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we liked everything.
Stayed 1 night in Jul 2024

6/10 Okay

Lisa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The young lady at check in and the young lady at check out were great, parking was easy and location great but, our room was not worth what we paid. Not clean, chip pieces and crumbs on the floor, several large stains on the floor, furniture did not look clean, trash and nail clippings on the floor in the bathroom. Again, a great location, friendly staff, just needed to be clean and furnishings, flooring upgraded or cleaned.
Stayed 1 night in Jun 2024

6/10 Okay

George

Stayed 2 nights in Jul 2024

8/10 Good

Precious, Hampton

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great until the lady trying to sell me Delta membership kept harrassing me. I have never sray at a hotel that send so many texts messages call my room phone everyday, and fake like they going to give me birthday discounts just to get me to a mettering that sells Delta timeshares. Just tell me the truth. That alone make me never want to come back. The other staff were great and the room was nice. Its weird the bedroom was by the entrance into the rest of the suite but that was doable.
Stayed 2 nights in May 2024

6/10 Okay

Brandi

Traveled with family
Liked: Staff & service, room comfort
Nice but old fashion
The place was nice. The balcony was being worked on so we couldn’t use it. The pullout bed in the couch was disgusting to say the least. We did not receive any towels or wash clothes when we arrived. The front office was very kind and very accommodating. The room was nice but old. Needs an update
Stayed 3 nights in Jul 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice and properly maintained
Stayed 6 nights in May 2024

4/10 Poor

Haifeng, Fairfax

Stayed 1 night in Mar 2024

10/10 Excellent

Justin

Stayed 4 nights in Jul 2024

8/10 Good

Janusz

Traveled with partner
Liked: Staff & service, amenities
Location
Stayed 3 nights in Jul 2024

10/10 Excellent

Huy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place for vacation. Love swimming pools. Strong recommendation
Stayed 2 nights in Jul 2024

8/10 Good

Diane

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
This was a nice stay for our family with teens. We had a two bedroom suite, we enjoyed the pools, and there are several very good dining options in walking distance.
Stayed 3 nights in Jun 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Was nice like 20 years ago
Hotel looks cute on outside, even with all the construction on the balconies. The inside looked run down, and the room I booked didn’t even have a shower curtain in it. It felt more like a $60 a night room and not nearly $300. Definitely not worth it.
Stayed 4 nights in Jun 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
It was good experience
Stayed 5 nights in Jun 2024

6/10 Okay

Latedra

Traveled with family
Liked: Cleanliness, staff & service
It was okay. Only thing I was not good with even though they let you know before arriving, the balcony was closed due to renovations.
Stayed 1 night in Jun 2024

10/10 Excellent

Latoya

Traveled with family
Liked: Staff & service, amenities
Truly enjoyed my stay. Staff was very accommodating and helpful.
Stayed 2 nights in Jun 2024

8/10 Good

James

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pools for the kids. Super close to the boardwalk and beach. Located in a good area for families, away from the partying and college crowd. Good sized room and bathroom for a family of four. Only negative was our room bordered Pacific avenue and the sound of traffic was loud overnight.
Stayed 2 nights in Jun 2024

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great. It was a nice, safe and friendly environment.
Stayed 3 nights in Jun 2024

8/10 Good

Kara A, El Paso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

6/10 Okay

Paula

Traveled with family
Liked: Cleanliness
Our room was okay, but not stocked like it should have been. Only 1 roll of TP for a 5 night stay, no pool towels provided, empty soaps/shampoos. Had to take the time to reach out and request items that should have been there in the 1st place. The girl at the desk told us they do not come in the rooms every day, but they never did. 6 days and no room service. Expect to have dirty towels and bed sheets unless you request new ones. We had sand all over our floor, i requested someone come and vacuum, but i did not expect to have a vacuum dropped off outside my door and a message to let them know when i was done with it so they could pick it back up. For the price I paid, you would expect some light housekeeping. Beds were both sunken in and made a very loud creaking sound. Small freezer was filled with frost so difficult to fit anything in it. Our safe would not open, needed the items inside. Waited a half hr with no response and we didnt want to sit around anymore. I asked to cancel the request as we were going to leave the room and did not want any staff in our room with the contents of the safe, but they still went ahead and sent someone in when i wasn't there, leaving our valuable items/money in the safe with the door open. Only one elevator, so it could be a lengthy walk from one end to the other. Good things, pool was very nice, front desk staff and everyone walking around were very pleasant. Nice access to the beach.
Stayed 5 nights in Jun 2024

4/10 Poor

Heather

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 4 nights in Jun 2024