Ramada Plaza by Wyndham Veracruz Boca del Rio

4.0 star property
4-star family-friendly hotel near Plaza Las Americas Shopping Mall, connected to a shopping center

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Ramada Plaza by Wyndham Veracruz Boca del Rio

Terrace/patio
Exterior
Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, memory foam beds, minibar
2 restaurants, breakfast served
Lobby

Reviews

9.2 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Gym
    Gym

Explore the area

Map
Av Las Americas 241, Boca del Río, VER, 94299
  • Plaza Las Americas Shopping Mall
    1 min walk
  • World Trade Center Veracruz
    6 min walk
  • Andamar Lifestyle Center
    7 min walk
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    22 min drive

Room options

Junior Suite, 1 King Bed, Non Smoking

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Double Beds, Non Smoking

  • 409 sq ft
  • Sleeps 5
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking (Castelo)

  • 678 sq ft
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Boca del Río

Seaside stay .Within a 10-minute walk of this De Las Americas hotel, you'll find Plaza Las Americas Shopping Mall and World Trade Center Veracruz. Also, Andamar Lifestyle Center is within half a mile (1 km) and Mocambo Beach is within 2 miles (3 km).

What's nearby

  • Plaza Las Americas Shopping Mall - 1 min walk
  • World Trade Center Veracruz - 6 min walk
  • Andamar Lifestyle Center - 7 min walk
  • Mocambo Beach - 13 min walk
  • Veracruz Aquarium - 6 min drive

Getting around

  • Veracruz Central Station - 23 min drive
  • General Heriberto Jara Intl. Airport (VER) - 22 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Café Don Justo - ‬1 min walk
  • ‪Asadero Cien Plaza Americas - ‬1 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Las Alitas - ‬1 min walk

About this property

Ramada Plaza by Wyndham Veracruz Boca del Rio

4-star family-friendly hotel near Plaza Las Americas Shopping Mall, connected to a shopping center
Ramada Plaza by Wyndham Veracruz Boca del Rio offers its guests an outdoor pool, a sauna, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 2917 square feet (271 square meters) and includes conference space. A library, a terrace, and multilingual staff are also featured at the family-friendly Ramada Plaza by Wyndham Veracruz Boca del Rio. Self parking and valet parking are free. The property offers extended parking privileges.

This 4-star Boca del Río hotel is smoke free.

  • 1 building
  • 141 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Meeting rooms
  • 2917 sq ft of conference space
  • 271 sq m of conference space
  • Built in 2006
  • Deli
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Ramada Plaza by Wyndham Veracruz Boca del Rio offers 141 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Memory foam beds feature down comforters and premium bedding. 50-inch Smart televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Boca del Río hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 215 for adults and MXN 140 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Low-height door lock
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch smart TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in a Breakfast Included rate plan receive breakfast for registered adults only. Additional breakfast fees apply for children up to 17 years of age, collected at the property.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 215 for adults and MXN 140 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Castelo Boca del Rio
Castelo Hotel Boca Rio Veracruz
Castelo Hotel Boca del Rio
Hotel Castelo
Castelo Hotel Veracruz/Boca Del Rio, Mexico
Castelo Boca Rio Veracruz
Ramada Plaza by Wyndham Veracruz Boca del Rio Hotel
Ramada Plaza by Wyndham Veracruz Boca del Rio Boca del Río
Ramada Plaza by Wyndham Veracruz Boca del Rio Hotel Boca del Río

Frequently asked questions

How close is Ramada Plaza by Wyndham Veracruz Boca del Rio to the airport?

Ramada Plaza by Wyndham Veracruz Boca del Rio is 6.3 mi (22-min drive) away from the General Heriberto Jara Intl. Airport (VER) airport, the closest popular airport to the property.

How much does it cost to stay at Ramada Plaza by Wyndham Veracruz Boca del Rio?

As of Nov 8, 2024, prices found for a 1-night stay for 2 adults at Ramada Plaza by Wyndham Veracruz Boca del Rio on Dec 3, 2024 start from $69.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Ramada Plaza by Wyndham Veracruz Boca del Rio have an airport shuttle?

Airport shuttle services are not available at Ramada Plaza by Wyndham Veracruz Boca del Rio.

How close is Ramada Plaza by Wyndham Veracruz Boca del Rio to the beach?

This hotel is a short 13-minute walk from Mocambo Beach and 2.6 mi (8-min drive) from Playa Vicente Fox. Don't forget your sunscreen!

Does Ramada Plaza by Wyndham Veracruz Boca del Rio offer free breakfast?

Free breakfast isn’t provided at Ramada Plaza by Wyndham Veracruz Boca del Rio, but buffet breakfast is offered for a fee of MXN 215 for adults and MXN 140 for children. It's available every day from 7:00 AM to noon.

Is there a casino at Ramada Plaza by Wyndham Veracruz Boca del Rio?

No, there is no casino at this hotel, but Casino Codere Boca del Río (6-min walk) and Big Bola Casino (4-min drive) are nearby.

What time is check-in at Ramada Plaza by Wyndham Veracruz Boca del Rio?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. A fee applies for early check-in.

Is there free parking at Ramada Plaza by Wyndham Veracruz Boca del Rio?

This hotel offers free self parking and valet parking.

Does Ramada Plaza by Wyndham Veracruz Boca del Rio have a pool?

Ramada Plaza by Wyndham Veracruz Boca del Rio features an outdoor pool.

Does Ramada Plaza by Wyndham Veracruz Boca del Rio have a restaurant?

Yes, there are 2 restaurants on site.

Does Ramada Plaza by Wyndham Veracruz Boca del Rio have a spa?

There are no spa services available at this hotel.

How close is Ramada Plaza by Wyndham Veracruz Boca del Rio to downtown Boca del Río?

Ramada Plaza by Wyndham Veracruz Boca del Rio is 2.8 mi away from Boca del Río.

Reviews

9.2

Wonderful

Rating 10 - Excellent. 652 out of 1000 reviews" "
Rating 8 - Good. 250 out of 1000 reviews" "
Rating 6 - Okay. 61 out of 1000 reviews" "
Rating 4 - Poor. 22 out of 1000 reviews" "
Rating 2 - Terrible. 15 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Susana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Clean. Kid friendly. Friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Josh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was obviously a little older, but they had done many renovations. It was very clean and the staff were very helpful and professional. Would consider staying here again if in the area
Stayed 1 night in Jul 2024

8/10 Good

Francia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overrall a great stay. The staff are extremely motivated by tips, and sometimes i didnt have cash on me. So the service varies depending on if the staff remember you tipped well or not. We tried one of the restaurants for dinner and were not impressed. Room service food was significantly better.
Stayed 5 nights in Jul 2024

6/10 Okay

BABA

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Bed was great. However, the property charge is high for its equivalent.
Stayed 3 nights in Jul 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service staff was really outstanding. Nothing to dislike everything was awesome!!
Stayed 2 nights in Jul 2024

10/10 Excellent

esteban

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff specially night help
Stayed 3 nights in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Laura

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service the staff is incredible
Stayed 2 nights in Jun 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, very convenient and easy to get to different parts of Boca del Rio and Veracruz.
Stayed 5 nights in Jun 2024

10/10 Excellent

Julio

Stayed 6 nights in Jun 2024

10/10 Excellent

Paulo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and professional people. Hotel is big and with a great location to go shopping or to eat. Room service was fast and good. Rooms were huge and comfy. I recommend this hotel!
Stayed 1 night in May 2024

2/10 Terrible

Raphael

Stayed 2 nights in May 2024

8/10 Good

Abraham

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff at the lobby was not very friendly, specially at check-in. The guy asked me if I wanted to call the bank when he was using the wrong payment terminal. Also, I had to find the parking lot myself as no one really was available at the main entrance to receive the car and help with the bags. Will look for other options next time.
Stayed 2 nights in May 2024

10/10 Excellent

Yessenia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services
Stayed 3 nights in May 2024

6/10 Okay

Roberto

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Lisset

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Ximena

Liked: Cleanliness, staff & service, property conditions & facilities
Camas muy cómodas, muy buenas amenidades. Único es el ultimo piso se escucha mucho ruido del techo, lo cual hizo la estancia un poco desagradable
Stayed 4 nights in Apr 2024

10/10 Excellent

Newl

Stayed 1 night in Mar 2024

10/10 Excellent

Jose

Stayed 1 night in Mar 2024

10/10 Excellent

Alberto

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 3 nights in Apr 2024

8/10 Good

Rebecca

Stayed 1 night in Apr 2024

10/10 Excellent

hector

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is on a great location near two major malls, it does not have ocean view, but the location makes for it. You can walk to the malls but I would recommend taking a taxi as the weather will make you sweat a lot. Great service and the place is very clean. The food is not my favorite but it is ok.
Stayed 1 night in Mar 2024

10/10 Excellent

Heberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Close to shopping and nightlife options.
Stayed 1 night in Mar 2024

10/10 Excellent

Josue

Liked: Cleanliness, staff & service
Great location, very comfortable bed but unfortunately only one elevator for a full hotel. Been broken for six months.
Stayed 5 nights in Feb 2024