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The Ritz-Carlton, Dove Mountain

5.0 star property
Family-friendly upscale resort with 3 outdoor pools

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Dove Mountain

3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
Lobby
Interior
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking available
  • Hot Tub
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
15000 N Secret Springs Drive, Marana, AZ, 85658
  • Golf Club at Dove Mountain
    ‪2 min drive‬
  • Gallery Golf Club
    ‪4 min drive‬
  • Tucson Premium Outlets
    ‪17 min drive‬
  • Tucson, AZ (TUS-Tucson Intl.)
    ‪42 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Mountain View (Balcony)

View from room

Executive Suite, 1 Bedroom, Non Smoking, Mountain View (Balcony)

  • 917 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking, Mountain View (Balcony)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 1 King Bed, Non Smoking, Mountain View (Balcony)

  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Mountain View (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 2 Queen Beds, Balcony, Mountain View (Mobility/Hearing Accessible, Tub)

  • 450 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Mountain View (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 1 King Bed, Balcony, Mountain View (Mobility/Hearing Access, Roll-In Shwr)

  • 450 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Mountain View (Balcony)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 2 Queen Beds, Non Smoking, Mountain View (Balcony)

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Mountain View (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 1 King Bed, Balcony, Mountain View (Mobility/Hearing Accessible, Tub)

  • 450 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Balcony)

View from room

Room, 1 King Bed, Non Smoking (Balcony)

  • 450 sq ft
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Balcony)

View from room

Room, 2 Queen Beds, Non Smoking (Balcony)

  • 450 sq ft
  • Valley view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 1 King Bed, Balcony (Mobility/Hearing Access, Roll-In Shwr)

  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Mountain View (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 2 Queen Beds, Balcony, Mountain View (Mobility/Hearing Access, Roll-In Shwr)

  • 450 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Roll-In Shwr)

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 1 King Bed, Non Smoking

  • 900 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 1 Bedroom, Non Smoking

  • 2066 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, Mountain View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 2 Bedrooms, Non Smoking, Mountain View

  • 2066 sq ft
  • Mountain view
  • Sleeps 7
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Mountain View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 2 Queen Beds, Non Smoking, Mountain View

  • 450 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking (Balcony)

Suite, 1 Bedroom, Non Smoking (Balcony) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 1 Bedroom, Non Smoking (Balcony)

  • 1400 sq ft
  • Valley view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking (Balcony)

View from room

Room, 1 King Bed, Non Smoking (Balcony)

  • 450 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, down comforters, minibar

Executive Suite, 1 Bedroom

  • 917 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom, Non Smoking, Balcony (Balcony)

Premier Suite, 1 Bedroom, Non Smoking, Balcony (Balcony) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Premier Suite, 1 Bedroom, Non Smoking, Balcony (Balcony)

  • 1333 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking, Mountain View (Ground Floor)

Room, 1 King Bed, Non Smoking, Mountain View (Ground Floor) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 1 King Bed, Non Smoking, Mountain View (Ground Floor)

  • 450 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking (Balcony)

Executive Suite, 1 Bedroom, Non Smoking (Balcony) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Executive Suite, 1 Bedroom, Non Smoking (Balcony)

  • 917 sq ft
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 1 Bedroom, Non Smoking

  • 1133 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Balcony

Presidential Suite, 1 Bedroom, Non Smoking, Balcony | Living room | 42-inch Smart TV with cable channels, TV, Netflix

Presidential Suite, 1 Bedroom, Non Smoking, Balcony

  • 2066 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living room | 42-inch Smart TV with cable channels, TV, Netflix

Suite, 1 Bedroom, Non Smoking

  • 2010 sq ft
  • Valley view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Bedrooms, Balcony

View from room

Executive Suite, 2 Bedrooms, Balcony

  • 1300 sq ft
  • Mountain view
  • Sleeps 7
  • 2 Double Beds

View all photos for Suite, 1 Double Bed, Mountain View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 1 Double Bed, Mountain View

  • 1750 sq ft
  • Mountain view
  • Sleeps 7
  • 1 Double Bed

View all photos for Room, 1 King Bed, Balcony (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 1 King Bed, Balcony (Mobility/Hearing Accessible, Tub)

  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Marana

Dove Mountain stay.With a stay at this Dove Mountain resort, you'll be within 12 miles (20 km) of Crooked Tree Golf Course and 16 miles (25 km) of Catalina Golf Course. Oro Valley Marketplace and Catalina State Park are within 16 miles (25 km).
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What's nearby

  • Golf Club at Dove Mountain - 2 min drive - 1.0 mile
  • Gallery Golf Club - 4 min drive - 2.2 miles
  • Tucson Premium Outlets - 17 min drive - 9.6 miles
  • El Conquistador Golf Course - 20 min drive - 11.1 miles
  • University of Arizona - 34 min drive - 23.8 miles

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 102 min drive

Restaurants

  • ‪McDonald's - ‬13 min drive
  • ‪Nico's Taco Shop - ‬12 min drive
  • ‪Dairy Queen - ‬12 min drive
  • ‪Starbucks - ‬13 min drive
  • ‪Dove Mountain Brewing Company - ‬10 min drive

About this property

The Ritz-Carlton, Dove Mountain

Family-friendly upscale resort with 3 outdoor pools
As a guest of The Ritz-Carlton, Dove Mountain, you'll find a full-service spa, a golf course, and 3 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

A 24-hour business center and meeting rooms are available. Event space at this resort measures 43 square feet (4 square meters) and includes a conference center. A children's pool, a health club, and a hot tub are also featured at the luxury The Ritz-Carlton, Dove Mountain. Parking is available for a fee.

This 5-star Marana resort is smoke free.

  • 253 guestrooms or units
  • 5 levels
  • 5 dining venues
  • Meeting rooms
  • 43 sq ft of conference space
  • 4 sq m of conference space
  • Built in 2009
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
The Ritz-Carlton, Dove Mountain offers 253 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to furnished balconies. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch Smart televisions come with cable channels, pay movies, and Netflix.

Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English

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Property amenities

Family friendly

  • 3 outdoor pools
  • Children's pool
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 40 per night)
  • Wheelchair-accessible parking available

Food and drink

  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 27-hole golf course
  • 3 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Ecotours
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Library
  • Mountain biking
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 42-inch smart TV with cable channels
  • iPod dock
  • Netflix
  • Pay movies

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 250.00 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Weight limit: 100 lbs per pet
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 75.00 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 68.73 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 40 per night
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 250.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 75.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dove Mountain Ritz-Carlton
Ritz-Carlton Dove
Ritz-Carlton Dove Mountain
Ritz-Carlton Dove Mountain Hotel Marana
Ritz-Carlton Dove Mountain Marana
The Ritz-Carlton Dove Mountain Hotel Marana
Ritz-Carlton Dove Mountain Resort
The Ritz Carlton Dove Mountain
RitzCarlton Dove Mountain ana
The Ritz-Carlton, Dove Mountain Resort
The Ritz-Carlton, Dove Mountain Marana
The Ritz-Carlton, Dove Mountain Resort Marana

Frequently asked questions

How close is The Ritz-Carlton, Dove Mountain to the airport?

The Ritz-Carlton, Dove Mountain is 16.6 mi (27-min drive) away from the Tucson, AZ (AVW-Marana Regional) airport, the closest popular airport to the property.

How much does it cost to stay at The Ritz-Carlton, Dove Mountain?

As of Apr 16, 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Dove Mountain on Apr 17, 2025 start from $659.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Ritz-Carlton, Dove Mountain have an airport shuttle?

Airport shuttle services are not available at The Ritz-Carlton, Dove Mountain.

Does The Ritz-Carlton, Dove Mountain offer free breakfast?

The Ritz-Carlton, Dove Mountain does not offer free breakfast.

Is there a casino at The Ritz-Carlton, Dove Mountain?

No, there is no casino at this resort.

What time is check-in at The Ritz-Carlton, Dove Mountain?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at The Ritz-Carlton, Dove Mountain?

Free parking is not available at this resort. Valet parking is available for USD 40 per night.

Does The Ritz-Carlton, Dove Mountain have a pool?

The Ritz-Carlton, Dove Mountain features 3 outdoor pools and a children's pool.

Does The Ritz-Carlton, Dove Mountain have a restaurant?

There are 5 onsite restaurants, offering options like pool views and brunch.

Does The Ritz-Carlton, Dove Mountain have a spa?

This resort has a spa, which features mani/pedis, body scrubs, and massages.

How close is The Ritz-Carlton, Dove Mountain to downtown Marana?

The Ritz-Carlton, Dove Mountain is 8.1 mi away from Marana.

The Ritz-Carlton, Dove Mountain Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 455 out of 573 reviews
Rating 8 - Good. 70 out of 573 reviews
Rating 6 - Okay. 28 out of 573 reviews
Rating 4 - Poor. 12 out of 573 reviews
Rating 2 - Terrible. 8 out of 573 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Stayed 3 nights in Dec 2024

6/10 Okay

Jacqueline

Traveled with partner
Liked: Cleanliness
Came here over New Years to celebrate an anniversary with my husband. We ate at Core for the New Year’s Eve 5 course menu. Quality and taste was terrible. Servers not trained well but friendly. We did like the wagyu course. Not worth $600. Pool was nice and relaxing. Not enough servers, drink and food orders took a long time. Pool in the evening is a huge mess, nobody cleans up cups and towels until the next morning. We really enjoyed eating at Ignite. Sushi rolls were incredible. Drinks were strong and delicious. Hotel rooms are a little tired and need to be updated. Disappointed with how scratchy the bed sheets were. I thought this was the Ritz?? Beds were hard, we slept horribly. We enjoyed our stay but this did not feel like the Ritz. Poorly trained employees, awful room service, seemed equal to a cheap all inclusive resort. Will stay at the Four Seasons next time.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Alma

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a 5 star resort..what else do I need to say!! A very fine example of Southern Ariza charm and amenities. Remember to check out the Spa.
Stayed 2 nights in Nov 2024

10/10 Excellent

Adrian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and grounds. Great hiking. Isolation and a smaller property make for a uniquely tranquil setting.
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
The rooms were well done, service was excellent highly recommend this hotel to anybody wanting to get away and have a wonderful pampered night
Stayed 1 night in Oct 2024

10/10 Excellent

Christina, Seattle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing oasis to stay while moving my daughter into college. The staff was incredibly helpful and attentive at every step. At one point when my daughter was feeling anxious and emotional, she was treated like family and welcomed to Arizona so warmly it nearly brought me to tears. Honestly every person we met at the resort was an absolute gem who made each day brighter!
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Stayed 1 night in Sep 2024

10/10 Excellent

Nicole

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

William

Traveled with partner
Liked: Cleanliness, amenities
Property was beautiful but the customer service was not at level you expect when staying at a Ritz-Carlton. Concierge was unhelpful and seemed bothered when I inquired about available activities on the property. The servers by the pool ignored the cabanas until I went up to the bar to ask how I could place an order. In-room dining was good but we did order the charcuterie plate two nights while we were there and the second time we were given a portion that was half the size and the staff member who delivered was dismissive when I brought it up. The Ritz-Carlton at Dove Mountain falls far short of being the gold standard of customer service that Ritz-Carlton is known for.
Stayed 3 nights in Aug 2024

10/10 Excellent

James, Boulder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Tiffany

Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jill, Galt

Liked: Cleanliness, staff & service, property conditions & facilities
It was 5 stars all the way. Alex at the Poolside bar was awesome! Everyone was great!!! Can't wait to go back some day soon.
Stayed 3 nights in Aug 2024

10/10 Excellent

STEVEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted a quiet couple of days to celebrate our 56th wedding anniversary with a beautiful location and good food and wine. Dove mountain is beautiful, the food was delicious, and the staff couldn't have been nicer. We hope to make this an annual event.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 1 night in Aug 2024

6/10 Okay

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Azhar

Liked: Staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Aug 2024

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities
Q
Stayed 3 nights in Jun 2024

8/10 Good

Kenneth

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024