6/10 Aceptable
Stephanie T.
24 feb. 2025
Nice area, roomy house
Upon arrival, check-in was easy & I even got a free early check-in message. For the most part the house was clean & stocked with the essentials. We did find a baby’s sock hidden in the couch cushions & the living room wasn’t well swept. The amount of rooms made it comfortable for my family which was nice. The concept of the master bedroom was not liked as there was no door or at least a curtain for the bathroom to have privacy. The master bedroom door had to be closed when someone used it so others knew not to go in that room. The house was cold & we couldn’t get the heat to warm the house even with the thermostat at 74, since that was as high as it would go. We would not have minded it staying at 74 if it would have thrown out heat to warm the house. The water even took about 10-15 minutes to get warm. We were also very disappointed that we couldn’t swim or use the hot tub. The ad says the pool is heated but was freezing all day and it says the guests cannot adjust the temperature. Called to report the pool temperature, the pool vacuum as well as the hot tub being dirty and cold. Vacasa called me, stated they would go out and check on it. Then they stated the hot tub was not working and we couldn’t use it. Never was informed about the pool temperature issue. Every morning the jets were on so not certain why it couldn’t be used. My kids were disappointed that they couldn’t swim. The cleaning fees includes the pool too but doesn’t need cleaning since we couldn’t use it.
Stephanie T.
Se hospedó 2 noches en febrero de 2025