Waiheke Island Resort

3.5 star property
3.5-star spa hotel near Palm Beach

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Waiheke Island Resort

Premium Triple Room | Private kitchen | Mini-fridge, coffee/tea maker, electric kettle, cookware/dishes/utensils
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Front of property
Short Stay Room | Minibar, individually decorated, individually furnished
Restaurant

Reviews

8.0 out of 10

Very good

Popular amenities

  • Spa
    Spa
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Hot Tub
    Hot Tub
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
4 Bay Road, Waiheke Island, 1240
  • Palm Beach
    7 min walk
  • Little Oneroa Beach
    5 min drive
  • Oneroa Bay
    5 min drive
  • Auckland (AKL-Auckland Intl.)
    348 min drive

Room options

Premium Triple Room

  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Partner Two Bedroom Villa

  • 915 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

Sea View Studio Apartment

  • 484 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Premium Two Bedroom Villa

  • 915 sq ft
  • Ocean view
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds and 1 King Bed

Scenic View Studio Apartment

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Short Stay Room

  • 484 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Partner Sea View Chalet

  • Ocean view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Waiheke Island

Ostend stay.A stay at this Ostend hotel places you within half a mile (1 km) of Palm Beach and 3 miles (5 km) of Wild on Waiheke. Tantalus Estate and Oneroa Beach are also within 3 miles (5 km).

What's nearby

  • Palm Beach - 7 min walk
  • Wild on Waiheke - 5 min drive
  • Oneroa Beach - 6 min drive
  • Onetangi Beach - 8 min drive
  • Mudbrick Vineyard - 9 min drive

Restaurants

  • ‪Te Matuku Bay Oysters - ‬4 min drive
  • ‪Mudbrick Vineyard & Restaurant - ‬9 min drive
  • ‪Arcadia - ‬7 min walk
  • ‪Stonyridge Vineyard - ‬6 min drive
  • ‪Charlie Farley's - ‬9 min drive

About this property

Waiheke Island Resort

3.5-star spa hotel near Palm Beach
Waiheke Island Resort offers its guests a full-service spa, an outdoor pool, and a spa tub. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A business center and 4 meeting rooms are available.

WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at Waiheke Island Resort. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Waiheke Island hotel.

  • 24 guestrooms or units
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Waiheke Island Resort offers 24 air-conditioned accommodations with minibars and coffee/tea makers. These individually decorated and furnished accommodations include desk chairs. Flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Waiheke Island hotel provides complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Languages

English

Property amenities

Family friendly

  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Outdoor pool
  • Separate bedroom

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Weekend cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: NZD 9.50 to 24.50 per person
  • A bar/lounge
  • A poolside bar

Things to do

  • Full-service spa
  • Mini golf
  • Outdoor pool
  • Spa tub
  • TV in common areas
  • Yoga classes

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable/satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 10:00 AM - 4:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 9.5 to 24.5 per person
  • Housekeeping is available for an additional fee
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Waiheke Island Resort
Waiheke Island Hotel
Waiheke Island Resort And Conference Centre Hotel Waiheke Island
Waiheke Island Resort Hotel
Waiheke Island Resort Waiheke Island
Waiheke Island Resort Hotel Waiheke Island

Frequently asked questions

How close is Waiheke Island Resort to the airport?

Waiheke Island Resort is 36.5 mi (348-min drive) away from the Auckland Intl. Airport (AKL) airport, the closest popular airport to the property.

Does Waiheke Island Resort have an airport shuttle?

Airport shuttle services are not available at Waiheke Island Resort.

How close is Waiheke Island Resort to the beach?

This hotel is a short 7-minute walk from Palm Beach and 2.2 mi (8-min drive) from Oneroa Beach. Don't forget your sunscreen!

Does Waiheke Island Resort offer free breakfast?

Free breakfast isn’t provided at Waiheke Island Resort, but cooked-to-order breakfast is offered for a fee of between NZD 9.5 and 24.5 per person.

Is there a casino at Waiheke Island Resort?

No, there is no casino at this hotel.

What time is check-in at Waiheke Island Resort?

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM.

Is there free parking at Waiheke Island Resort?

This hotel offers free self parking.

Does Waiheke Island Resort have a pool?

Waiheke Island Resort features an outdoor pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does Waiheke Island Resort have a spa?

This hotel has a spa, which features massages.

How close is Waiheke Island Resort to downtown Waiheke Island?

Waiheke Island Resort is 3.8 mi away from Waiheke Island.

Reviews

8.0

Very Good

Rating 10 - Excellent. 96 out of 302 reviews" "
Rating 8 - Good. 125 out of 302 reviews" "
Rating 6 - Okay. 51 out of 302 reviews" "
Rating 4 - Poor. 19 out of 302 reviews" "
Rating 2 - Terrible. 11 out of 302 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Patrick

Stayed 2 nights in Jul 2024

2/10 Terrible

Jenna

Business traveler
Disliked: Staff & service, property conditions & facilities
Terrible experience, would NOT recommend
Stayed 1 night in Jul 2024

6/10 Okay

Rav

Traveled with family
.
Stayed 1 night in Jul 2024

10/10 Excellent

Kaiti

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean property - easy check in although the instructions could have been clearer (we were advised to check in after 2PM but when we arrived, the reception said they are closed from 2PM in winter so this was a little confusing). Other than that, fantastic stay!
Stayed 2 nights in Jun 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Thoroughly enjoyed my time staying at the resort it is a fantastic place to stay and wish I could have stayed longer.
Stayed 2 nights in Jun 2024

4/10 Poor

Steve

Traveled with partner
Disliked: Staff & service
Rather steep site with many steps down and up to and from our unit. Only found out no services available the day we arrived including food that we anticipated getting onsite so had to travel elsewhere to get something to eat. No reception open on arrival or at several other times we tried.
Stayed 1 night in Jun 2024

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Lovely property - had everything you need, very convenient Unfortunately the toilets nearest the public spa were very dirty - had smoke butts, strange looking food on the ground, a pair of underwear in the sink and purple splashed everywhere up the walls etc
Stayed 1 night in Jun 2024

10/10 Excellent

Bob

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2024

8/10 Good

Rendol

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was fine and the breakfast that we had was sumptuous . Private spa pool was very good and relaxing.
Stayed 1 night in May 2024

6/10 Okay

Deborah

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
We booked a king bed and got there and it was two singles. Arrived at 5.30pm so reception was closed so could not change.
Stayed 1 night in Apr 2024

8/10 Good

ken

Liked: Cleanliness, staff & service, property conditions & facilities
The location near palm beach is very convenient. The pool was quite nice but too cold. Hot tub needed some maintenance The mini put golf was fun for kids!
Stayed 2 nights in Mar 2024

6/10 Okay

Mick

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful location, room for improvement.
Room was fantastic, but get a top floor, we had kids staying upstairs and the floors are thin, their running was extremely loud. Palm Beach down the road is beautiful, with some great walks. We tried to eat at the restaurant at 7.15pm but it had closed early because it was a quiet night, we at down the bottom of the hill at the Arcadia, which was a fantatic feed.
Stayed 1 night in Mar 2024

8/10 Good

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

2/10 Terrible

Sudhir

Stayed 2 nights in Feb 2024

8/10 Good

eric

Liked: Cleanliness, property conditions & facilities

4/10 Poor

Margaret

Liked: Cleanliness, room comfort
Disliked: Staff & service
Disappointed
We were supposed to have an ocean view room and it had Nothing to speak of …!!! No restaurant No yoga! Very unhappy with what the site had shown .
Stayed 1 night in Jan 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, friendly accommodating staff. The food in the restaurant was delicious!!
Stayed 1 night in Jan 2024

4/10 Poor

Sagar

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Juzer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and very helpful anserwing all my queries patiently.
Stayed 2 nights in Jan 2024

8/10 Good

Adrienne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the privacy and quietness and clean fresh unit we stayed in. The steps down were a little steep to access unit re being in our 70's. The dining area was lovely with great outlook. there was an awful outside light on the unit next door which shone directly into our windows at night. It would be better if it didn't stay on all night but was sensor only and switched off when no one entering the units during the night. Other than that it was a nice stay and perfect for our needs.
Stayed 2 nights in Dec 2023

4/10 Poor

yoko

Disliked: Staff & service, amenities
Stayed 1 night in Dec 2023

4/10 Poor

Mama

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Not recommended
The island and resort are a stunning setting. The cocktails were good and the staff were friendly but unable to handle complaints. I room was on a very steep hill down from and therefore back up to reception and pool area. The room was clean and spacious but very dated. WiFi was adequate and balcony had beautiful views. Being a bank holiday weekend, the resort hosted a loud party by the pool. The pool area needs maintenance and the spa was dirty. We paid over NZ$100 to use the private hottub but they brought us the Prosecco included in the price and left it unopened some way from us. The private hot tub had also been used by some off the party guests so it got cold quickly. The pool area changing rooms were also dirty the next morning at 11:30. When we complained the staff just shrugged. Apparently breakfast was included on Sunday if you stayed on Saturday night but we weren’t told this until Monday on checkout. They did give us breakfast instead on Monday but only a choice of 3 basic things with no coffee included which we had to pay extra for. I would come back to the island but not this hotel.
Stayed 2 nights in Oct 2023

10/10 Excellent

Mingwei

Stayed 2 nights in Oct 2023

6/10 Okay

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Kwok Tung

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023