The Grosvenor

3.0 star property
3-star eco-certified hotel near Caroline Bay Beach

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Grosvenor

Front of property - evening/night
Executive Room, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets
Breakfast, lunch and dinner served
Superior Room, Non Smoking | Bathroom | Shower, free toiletries, hair dryer, towels
Bar (on property)

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking included
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
26 Cains Terrace, Timaru
  • South Canterbury Museum
    6 min walk
  • Trevor Griffiths Rose Garden
    11 min walk
  • Caroline Bay Beach
    12 min walk
  • Timaru (TIU-Richard Pearse)
    16 min drive

Room options

Standard Room, Non Smoking (Single Room with 1 Single Bed)

  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bed

Executive Room, Non Smoking

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, Non Smoking

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

Suite

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite

  • Sleeps 2
  • 1 King Bed

Standard King Room

  • Sleeps 2
  • 1 Queen Bed

Executive Room

  • Sleeps 2
  • 1 King Bed

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Timaru

Timaru Central stay.With a stay at this Timaru Central hotel, you'll be within half a mile (1 km) of Caroline Bay Beach and 6 miles (10 km) of DB Brewery.

What's nearby

  • South Canterbury Museum - 6 min walk
  • Trevor Griffiths Rose Garden - 11 min walk
  • Caroline Bay Beach - 12 min walk
  • Timaru Public Hospital - 18 min walk
  • Timaru Lighthouse - 3 min drive

Getting around

  • Timaru Station - 3 min walk
  • Timaru (TIU-Richard Pearse) - 16 min drive

Restaurants

  • ‪Kfc - ‬3 min drive
  • ‪Burger King - ‬9 min walk
  • ‪Coffee Culture Timaru - ‬6 min walk
  • ‪Arthur St Cafe - ‬6 min walk
  • ‪Speights Ale House - ‬2 min walk

About this property

The Grosvenor

3-star eco-certified hotel near Caroline Bay Beach
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center.

Public spaces have free WiFi. Event space at this hotel measures 1787 square feet (166 square meters) and includes conference space. The eco-certified The Grosvenor also features a casino, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This 3-star Timaru hotel is smoke free.

  • 49 guestrooms or units
  • 1787 sq ft of conference space
  • 166 sq m of conference space
  • Casino
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Pool or billiards table
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Grosvenor offers 49 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Timaru hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:30 AM to 9:30 AM on weekends; NZD 13 to 24 for adults and NZD 13 to 24 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 18 slot machines
  • Billiards/pool table
  • Casino (2,422 square feet of space)
  • Gaming table

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Christmas Day and New Year's Day:
  • Bar/lounge
  • Business center
  • Casino
  • Dining venue(s)
  • Front desk
  • Laundry facilities
  • Meeting facilities

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 13.00 to 24.00 for adults, and NZD 13.00 to 24.00 for children
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Grosvenor Hotel Timaru
Grosvenor Timaru
The Grosvenor Hotel
The Grosvenor Timaru
The Grosvenor Hotel Timaru

Frequently asked questions

How close is The Grosvenor to the airport?

The Grosvenor is 8 mi (16-min drive) away from the Timaru (TIU-Richard Pearse) airport, the closest popular airport to the property.

Does The Grosvenor have an airport shuttle?

Airport shuttle services are not available at The Grosvenor.

How close is The Grosvenor to the beach?

This hotel is a short 12-minute walk from Caroline Bay Beach and 2.4 mi (9-min drive) from Dashing Rocks Beach. Don't forget your sunscreen!

Does The Grosvenor offer free breakfast?

Free breakfast isn’t offered at The Grosvenor, but full breakfast is offered for a fee of between NZD 13.00 and 24.00 for adults, NZD 13.00 and 24.00 for children. It's available on weekdays from 7:00 AM to 9:00 AM and weekends from 7:30 AM to 9:30 AM.

Is there a casino at The Grosvenor?

During your stay you can enjoy the 2422 square-foot casino on site, featuring 18 slot machines and 1 gaming table.

What time is check-in at The Grosvenor?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM.

Is there free parking at The Grosvenor?

This hotel offers free self parking.

Does The Grosvenor have a pool?

The Grosvenor does not have a pool.

Does The Grosvenor have a restaurant?

Yes, there is a restaurant on site. The dining venue(s) are closed on Christmas Day and New Year's Day.

Does The Grosvenor have a spa?

There are no spa services available at this hotel.

How close is The Grosvenor to downtown Timaru?

The Grosvenor is 0.1 mi away from Timaru.

Reviews

7.8

Good

Rating 10 - Excellent. 199 out of 739 reviews" "
Rating 8 - Good. 319 out of 739 reviews" "
Rating 6 - Okay. 148 out of 739 reviews" "
Rating 4 - Poor. 54 out of 739 reviews" "
Rating 2 - Terrible. 19 out of 739 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Derek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to walk around town for a few good dining options. Room was clean, modern.
Stayed 1 night in Jul 2024

6/10 Okay

Phil

Business traveler
Liked: Staff & service
Have stayed before and had much better room
Stayed 1 night in Jun 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very accommodating, allowing me to change my booking date after a late change to a business meeting and allowed me to continue using the carpark for that business meeting after I had check out. The hotel appears to be part way through a renovation. The ensuite was very dated but it was nice and clean with a nice hot shower. I will stay there again.
Stayed 1 night in Jul 2024

6/10 Okay

Ivan

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Rooms are very very dated but the price is cheap so you get what you pay for … staff were very friendly
Stayed 1 night in Jul 2024

8/10 Good

Caleb

Liked: Cleanliness, staff & service
Toilet flush didn’t work, room was warm i rate 8/10
Stayed 1 night in Jun 2024

8/10 Good

Kay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was excelent as expected.Amused to find fridge had no alcohol as this was the reason given for copying my card.
Stayed 1 night in May 2024

8/10 Good

Derick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good thanks
Stayed 1 night in May 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not so flash
The room was tiny and really needed a face lift. There was paint peeling from the ceiling and mildew on the walls with zero sound proofing.
Stayed 1 night in Feb 2024

6/10 Okay

John

Liked: Staff & service
was ok we just there for night so cant comment
Stayed 1 night in May 2024

6/10 Okay

Wendy

Disliked: Property conditions & facilities
Central location but dirty carpets and bugs in the room with a window that could not close and leaking sink and a shower that flooded the room when first turned on despite careful placement. Great water pressure!
Stayed 1 night in May 2024

10/10 Excellent

Fred

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to and from State Highway 1. Rooms are cosy and warm.
Stayed 1 night in May 2024

6/10 Okay

Glenn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great start but very Noisy!
It's a lovely old building. The renovated room I had was great. No complaints. A nice roast meal, very homely and great value. Service at reception and restaurant was friendly and efficient. My biggest problem was the Noise! The port is so close and the was working all night. I didn't get more than 45 mins of uninterrupted sleep all night. Then at 4.45 it was like somebody had a Leaf blower cleaning the pavement , could have been street cleaning. Either way the noise reduction isn't enough in such a busy area. Any one that is a light sleeper will have the same issue I had. I finally drifted off to sleep at 6.30 and then the renovation in the next room started hammering and working at 7.30am Would love to support a gem like this, but too hard like it is ! Please work on the sound proofing, double glazing or something !!
Stayed 1 night in May 2024

8/10 Good

Dan

Traveled with group
Liked: Amenities
Clean tidy nice rooms
Stayed 2 nights in May 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay.
We had a refurbished room - bed excellent. Meals were very good. Would stay again.
Stayed 2 nights in May 2024

10/10 Excellent

Rebecca

Stayed 1 night in Apr 2024

10/10 Excellent

Deirdre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super clean and comfortable. The hotel had easy parking across the street and the location is very convenient to shopping and dining. The dining room/bar downstairs was great with very personable staff. We highly recommend!
Stayed 1 night in Apr 2024

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with my stay, short but no issues, nicely appointed room.
Stayed 1 night in Apr 2024

10/10 Excellent

Nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beautiful grand old building
Stayed 1 night in Apr 2024

6/10 Okay

James

property is tired
Stayed 6 nights in Mar 2024

4/10 Poor

Deborah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

PETER

Liked: Cleanliness, staff & service, room comfort
Passing through
One night in transit. The room was OK, the food was excellent.
Stayed 1 night in Mar 2024

8/10 Good

Julian, Christchurch

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the room, nice and modern, comfortable, for an old hotel.
Stayed 1 night in Mar 2024

2/10 Terrible

AP

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Grosvenor Hotel, Timaru.
I wanted an inexpensive room for one night as I was there on a charitie's business. The room had what looked like mould on the walls (see photo). As I had asthma there was no way I was staying in the room. Everything was very dated and the carpet needed replacing. There was no lift and heavy fire doors to push through after climbing three levels of stairs with bags. When I complained and asked for a refund they gave me 40%. The receptionist was great but indicated there were a number of other rooms with the same issue, that it wasn't mould, it was the adhesive on the wallpaper! I would not recommend this hotel to anyone, unless you check out your room first.
Stayed 1 night in Mar 2024