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Mercure Telford Centre Hotel

4.0 star property
Eco-certified hotel perfect for exploring Telford

Choose dates to view prices

Photo gallery for Mercure Telford Centre Hotel

In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Serves lunch and dinner
Interior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Pool
  • Parking available
  • Bar
  • Gym

Explore the area

Map
Forgegate, Telford Centre, Telford, England, TF3 4NA
  • Telford Shopping Centre
    ‪5 min walk‬
  • Telford Town Park
    ‪12 min walk‬
  • The International Centre
    ‪16 min walk‬

Room options

View all photos for Privilege, Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Privilege, Premium Room, 1 King Bed

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room, 1 Double Bed

  • 213 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

In-room safe, desk, laptop workspace, iron/ironing board

Classic Room, 1 Double Bed

  • 213 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 213 sq ft
  • Sleeps 3
  • 2 Twin Beds

Room, 1 Double Bed, Accessible (Accessible)

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

In-room safe, desk, laptop workspace, iron/ironing board

Classic Room, 2 Twin Beds

  • 213 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Telford

City center stay.Within a 15-minute walk of the hotel, you'll find Telford Shopping Centre and Telford Town Park. Telford Ice Rink and The International Centre are also within 2 miles (3 km).

What's nearby

  • Telford Shopping Centre - 5 min walk - 0.3 miles
  • Telford Town Park - 12 min walk - 0.7 miles
  • The International Centre - 16 min walk - 0.9 miles
  • Ironbridge Gorge - 7 min drive - 3.5 miles
  • Iron Bridge - 11 min drive - 7.8 miles

Getting around

  • Telford Central Station - 12 min walk
  • Birmingham Airport (BHX) - 56 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪The Thomas Botfield - ‬10 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Costa Coffee - ‬9 min walk
  • ‪Coffee #1 - ‬9 min walk

About this property

Mercure Telford Centre Hotel

Eco-certified hotel perfect for exploring Telford
Mercure Telford Centre Hotel offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 9 meeting rooms. Event space at this hotel measures 4004 square feet (372 square meters) and includes a conference center. A fitness center, a vending machine, and tour/ticket assistance are also featured at the eco-certified Mercure Telford Centre Hotel. Parking is available for a fee.

This Telford hotel is smoke free.

  • 1 building
  • 153 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 4004 sq ft of conference space
  • 372 sq m of conference space
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Beauty salon
  • Newspapers for purchase
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Telford Centre Hotel offers 153 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Telford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Similar properties

Exterior

Ramada by Wyndham Telford Ironbridge

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, 812 reviews
The price is $77
includes taxes & fees
$64 per night
Mar 23 - Mar 24
Ramada by Wyndham Telford Ironbridge

Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per accommodation (varies based on length of stay)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 10.00 per person
  • Self parking fee: GBP 10 per night
  • Pet fee: GBP 20 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property uses solar energy, plus a grey water recycling system.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Park Inn Radisson Hotel Telford
Park Inn Radisson Telford
Park Inn Telford
Radisson Park Inn Telford
Radisson Telford
Telford Park Inn
Park Inn By Radisson Telford England
Park Inn By Radisson Telford Hotel Telford
Telford Centre Hotel AccorHotels Now Open
Hotel AccorHotels Now Open
Telford Centre AccorHotels Now Open
AccorHotels Now Open
Hotel The Telford Centre Hotel By AccorHotels (Now Open) Telford
Telford The Telford Centre Hotel By AccorHotels (Now Open) Hotel
Hotel The Telford Centre Hotel By AccorHotels (Now Open)
The Telford Centre Hotel By AccorHotels (Now Open) Telford
Park Inn by Radisson Telford
Telford Accorhotels Now Open
Mercure Telford Hotel Telford
Mercure Telford Centre Hotel Hotel
Mercure Telford Centre Hotel Telford
The Telford Centre Hotel By AccorHotels
Mercure Telford Centre Hotel Hotel Telford

Frequently asked questions

How close is Mercure Telford Centre Hotel to the airport?

Mercure Telford Centre Hotel is 46.5 mi (56-min drive) away from the Birmingham Airport (BHX) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Telford Centre Hotel?

As of Mar 16, 2025, prices found for a 1-night stay for 2 adults at Mercure Telford Centre Hotel on Mar 26, 2025 start from $87.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Telford Centre Hotel have an airport shuttle?

Airport shuttle services are not available at Mercure Telford Centre Hotel.

Does Mercure Telford Centre Hotel offer free breakfast?

Free breakfast isn’t provided at Mercure Telford Centre Hotel, but full breakfast is offered for a fee of GBP 10.00 per person. It's available every day from 6:30 AM to 10 AM.

Is there a casino at Mercure Telford Centre Hotel?

No, there is no casino at this hotel.

What time is check-in at Mercure Telford Centre Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Mercure Telford Centre Hotel?

Free parking is not available at this hotel. Self parking is available for GBP 10 per night.

Does Mercure Telford Centre Hotel have a pool?

Mercure Telford Centre Hotel features an indoor pool. Guests can enjoy pool access from 7:00 AM to 9:00 PM.

Does Mercure Telford Centre Hotel have a restaurant?

Mercure Telford Centre Hotel is home to Iron Masters Restaurant, which features British cuisine and light fare.

Does Mercure Telford Centre Hotel have a spa?

Yes, this hotel has a spa.

How close is Mercure Telford Centre Hotel to downtown Telford?

Mercure Telford Centre Hotel is 0.2 mi away from Telford.

Mercure Telford Centre Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 253 out of 562 reviews
Rating 8 - Good. 164 out of 562 reviews
Rating 6 - Okay. 72 out of 562 reviews
Rating 4 - Poor. 34 out of 562 reviews
Rating 2 - Terrible. 39 out of 562 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not revisit
Carpet was not hoovered prior to our arrival. We stood on small items that previous patrons had dropped. Heating wasn't working in the room, it was very cold. Took over an hour for them to locate a heater for the room; we had to visit reception 3 times to resolve this. There was only 1 robe provided in the room for the spa and by this point, I just did not want another trip to reception to ask for anything more. Restaurant seating by the window for evening meals and that was also very cold. My chicken burger was pink but they seemed short staffed so I didn’t bother saying anything. Vegetable soup and Fish & Chips were nice. Breakfast staff were lovely and this food was much better. Good choices. In general, the hotel comes across as trying to look high end but isn't actually maintaining the property well enough. In summary. Overpriced. Breakfast great. Hotel room not the cleanest. Service too slow.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable bed but it was hard to sit up as the lit headboard creaked a lot and didn’t feel v sturdy. Photos show a coffee machine but that’s only in upgraded rooms. Room was v spacious. Excellent shower Very tasty breakfast with a good selection of cooked and continental options to choose from
Stayed 1 night in Dec 2024

6/10 Okay

Yat

Business traveler
Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Castle crew
Really impressed with this hotel. Staff, especially Alex at the bar was so friendly & helpful. We had the king room & loved it. The bed was so comfy, didn’t wake up until 10am. We will definitely return.
Stayed 1 night in Dec 2024

10/10 Excellent

Neil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant Stay
The hotel is always great, along with great staff, special call out to Sam the room cleaner, he was absolutely brilliant and so helpful.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel, they upgraded my room and it was really clean and comfy - no issues there. However they charged me for parking but there were no spaces. And the entry from the car park with luggage is a bit of a pain. They also didn't actually check me in when I checked in, which caused issues when I got back that evening. All sorted out and they gave me a free drink, but it was still not the smoothest experience
Stayed 2 nights in Nov 2024

8/10 Good

A C

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Good for a cheap stay, but rooms and pool area are very tired and in need of a refurb. Very basic rooms too.
Stayed 1 night in Dec 2024

10/10 Excellent

Sheila

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean and comfortable room.
Stayed 1 night in Dec 2024

8/10 Good

C

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Dee

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Awesome
The bath room was lucked and I needed to call for it to be opened and noisy a bit apart from these it was extremely excellent
Stayed 1 night in Nov 2024

6/10 Okay

Thomas

Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Peter

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food drinks bar and other. Well recommend
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Victoria

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Really regretted booking this hotel. I travel weekly for business and chose this one for its 24 hour check in because I knew that I would be arriving late and I paid extra for free cancellation. I arrived at 11pm after a very long drive and checked in to my room to find that there was no hot water in the bathroom. On reporting this to Reception, there had apparently been issues with the hot water all day, they had not mentioned this to me while I was checking in, and my only option for a warm shower was the pool showers which were now closed for the night. I do feel like this is a significant issue, and had I been informed of this, I would have cancelled my booking and gone to the hotel across the carpark instead. The next morning, the hot water was still not fixed, and I suspect the issue had been significant and going on for a while. While I appreciate that things do sometimes malfunction, the lack of transparency or communication concerning this issue before or after I arrived was very misleading, and having spent £142 for a 8 hour stay in a hotel where my journey times meant that I had no options for anything other than a cold shower was ridiculous. Not even a refund of any kind on the price paid!
Stayed 1 night in Nov 2024

10/10 Excellent

Barrie, Nailsea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and very friendly staff
Stayed 1 night in Oct 2024

4/10 Poor

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was soooo noisy with fan noise from an adjacent building. This should have been advised during booking. No other was available - so I was told
Stayed 1 night in Nov 2024

8/10 Good

Kelly

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The foyer and restaurant looked spotless. The staff that booked us in was friendly, although lacking information about the hotels facilities. The room was lovely, appeared newly decorated. The windows were old and let in some cold, but the heating was on all the time so didn't notice unless near the window. The heating was noisy and the bathroom although clear had mould on the grout. Of note also is there was no hot Wtaer by the time we showered about 11am. The swimming pool, etc were lovely, a little small but it was quiet. The changing areas weren't good at all though, cold, dirty, old and broken locker doors.
Stayed 1 night in Nov 2024

10/10 Excellent

Ethan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent stay. The staff were friendly and helpful. Room service was quick and convenient. The room was cleaned and the bed made whilst we were out. Overall a good hotel. The only thing which was slightly inconvenient is the parking charge which was not very well advertised prior to arrival. It would be good if that charge was built into the room cost for at least 1 vehicle as based on location - it is unlikely many guests would not be parking there.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Bernice

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dog friendly heaven
Had the best stay, super dog friendly, great location, friendly staff, lovely gym and spa facilities! Would definitely come back! Thanks to the staff for letting me sit in the bar with my dog for the breakfast buffet :)
Stayed 2 nights in Oct 2024