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Embassy Suites by Hilton Tampa USF Near Busch Gardens

3.5 star property
3.5-star hotel near University of South Florida

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Tampa USF Near Busch Gardens

Courtyard
Lobby
Presidential Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace
Presidential Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Pool
  • Laundry

Explore the area

Map
3705 Spectrum Blvd, Tampa, FL, 33612
  • University of South Florida
    ‪10 min walk‬
  • H. Lee Moffitt Cancer Center
    ‪17 min walk‬
  • Busch Gardens Tampa Bay
    ‪4 min drive‬
  • Tampa, FL (TPA-Tampa Intl.)
    ‪22 min drive‬

Room options

View all photos for Presidential Room, 1 King Bed, Non Smoking

Presidential Room, 1 King Bed, Non Smoking | Living area | 37-inch LCD TV with cable channels, TV, pay movies

Presidential Room, 1 King Bed, Non Smoking

  • 1215 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Premium Suite, 2 Double Beds

  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 2 Double Beds (Wellness, In-room air purification)

Premium bedding, in-room safe, desk, laptop workspace

Premium Suite, 2 Double Beds (Wellness, In-room air purification)

  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

  • Sleeps 5
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed (Wellness, In-room air purification)

Premium bedding, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed (Wellness, In-room air purification)

  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

37-inch LCD TV with cable channels, TV, pay movies

Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed

  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 490 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

37-inch LCD TV with cable channels, TV, pay movies

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 600 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub

  • 490 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 490 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Premium Suite, 2 Double Beds, Accessible

  • Sleeps 6
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

  • 615 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 490 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 490 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 490 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Roll-in Shower)

  • 490 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Hearing Accessible, Wellness)

37-inch LCD TV with cable channels, TV, pay movies

Room, 2 Double Beds (Hearing Accessible, Wellness)

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible (Roll-in Shower)

37-inch LCD TV with cable channels, TV, pay movies

Suite, 2 Double Beds, Accessible (Roll-in Shower)

  • 600 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

37-inch LCD TV with cable channels, TV, pay movies

Suite, 2 Double Beds, Accessible, Bathtub

  • 600 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 2 Double Beds

37-inch LCD TV with cable channels, TV, pay movies

Room, 2 Double Beds

  • 600 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

37-inch LCD TV with cable channels, TV, pay movies

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • 600 sq ft
  • Sleeps 6
  • 2 Double Beds

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About the neighborhood

Tampa

In Tampa .With a stay at this well-placed hotel, you'll be half a mile (1 km) from University of South Florida and within 3 miles (5 km) of Busch Gardens Tampa Bay. Also, University of South Florida Botanical Gardens is within half a mile (1 km) and University of South Florida Contemporary Art Museum is within 2 miles (3 km).

What's nearby

  • University of South Florida - 10 min walk - 0.6 miles
  • H. Lee Moffitt Cancer Center - 17 min walk - 0.9 miles
  • Yuengling Center - 18 min walk - 1.0 mile
  • Adventure Island - 3 min drive - 1.5 miles
  • Busch Gardens Tampa Bay - 4 min drive - 1.9 miles

Getting around

  • Tampa Union Station - 21 min drive
  • Tampa Intl. Airport (TPA) - 22 min drive

Restaurants

  • ‪Chick-fil-A - ‬16 min walk
  • ‪Chili's Grill & Bar - ‬15 min walk
  • ‪Panera Bread - ‬14 min walk
  • ‪SoFresh - ‬17 min walk
  • ‪Pho Quyen Vietnamese - ‬18 min walk

About this property

Embassy Suites by Hilton Tampa USF Near Busch Gardens

3.5-star hotel near University of South Florida
Embassy Suites by Hilton Tampa USF Near Busch Gardens offers its guests an outdoor pool and a fitness center. There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is available in public spaces for a fee.

Event space at this hotel measures 16333 square feet (1517 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at Embassy Suites by Hilton Tampa USF Near Busch Gardens. For a fee, parking is available.

This 3.5-star Tampa hotel is smoke free.

  • 247 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 16333 sq ft of conference space
  • 1517 sq m of conference space
  • Built in 1998
  • To-go breakfast (free)
  • Manager's reception (free)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Dining venue
Embassy Suites by Hilton Tampa USF Near Busch Gardens offers 247 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Tampa hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Similar properties

Property grounds

Hyatt Place Busch Gardens

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.1 out of 5, Very Good, 1,352 reviews
The price is $134
includes taxes & fees
$119 per night
May 1 - May 2
Hyatt Place Busch Gardens

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period)

Parking and transportation

  • Self parking on site (USD 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:00 AM
  • A restaurant
  • Free manager's reception

Things to do

  • Gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 9:00 AM and 1:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from April 8 2025 to April 18 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 12.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 9:00 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Busch Gardens Embassy Suites
Embassy Suites Busch Gardens Hotel
Embassy Suites Hotel Busch Gardens
Embassy Busch Gardens Suites
Embassy Suites Tampa
Tampa Embassy Suites
Embassy Suites Busch Gardens
Embassy Suites Hilton Tampa USF Busch Gardens Hotel
Embassy Suites Hilton USF Hotel
Embassy Suites Hilton Tampa USF Busch Gardens
Embassy Suites Hilton USF
Embassy Suites by Hilton Tampa USF Near Busch Gardens Hotel
Embassy Suites by Hilton Tampa USF Near Busch Gardens Tampa

Frequently asked questions

How close is Embassy Suites by Hilton Tampa USF Near Busch Gardens to the airport?

Embassy Suites by Hilton Tampa USF Near Busch Gardens is 16.5 mi (22-min drive) away from the Tampa Intl. Airport (TPA) airport, the closest popular airport to the property.

How much does it cost to stay at Embassy Suites by Hilton Tampa USF Near Busch Gardens?

As of Apr 16, 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Tampa USF Near Busch Gardens on Apr 27, 2025 start from $194.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Embassy Suites by Hilton Tampa USF Near Busch Gardens have an airport shuttle?

Airport shuttle services are not available at Embassy Suites by Hilton Tampa USF Near Busch Gardens.

How close is Embassy Suites by Hilton Tampa USF Near Busch Gardens to the beach?

This hotel is 16 mi (23-min drive) from Ben T. Davis Beach.

Does Embassy Suites by Hilton Tampa USF Near Busch Gardens offer free breakfast?

Embassy Suites by Hilton Tampa USF Near Busch Gardens offers free on-the-go breakfast every day from 7:00 AM to 9:00 AM.

Is there a casino at Embassy Suites by Hilton Tampa USF Near Busch Gardens?

No, there is no casino at this hotel, but Seminole Hard Rock Casino Tampa (11-min drive) is nearby.

What time is check-in at Embassy Suites by Hilton Tampa USF Near Busch Gardens?

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM. A fee applies for early check-in.

Is there free parking at Embassy Suites by Hilton Tampa USF Near Busch Gardens?

Free parking is not available at this hotel. Self parking is available for USD 12.00 per night.

Does Embassy Suites by Hilton Tampa USF Near Busch Gardens have a pool?

Embassy Suites by Hilton Tampa USF Near Busch Gardens features an outdoor pool. The pool will be unavailable from April 8 2025 to April 18 2025 (dates subject to change).

Does Embassy Suites by Hilton Tampa USF Near Busch Gardens have a restaurant?

Yes, there is a restaurant on site.

Does Embassy Suites by Hilton Tampa USF Near Busch Gardens have a spa?

There are no spa services available at this hotel.

How close is Embassy Suites by Hilton Tampa USF Near Busch Gardens to downtown Tampa?

Embassy Suites by Hilton Tampa USF Near Busch Gardens is 7.9 mi away from Tampa.

Embassy Suites by Hilton Tampa USF Near Busch Gardens Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 613 out of 1112 reviews
Rating 8 - Good. 229 out of 1112 reviews
Rating 6 - Okay. 104 out of 1112 reviews
Rating 4 - Poor. 88 out of 1112 reviews
Rating 2 - Terrible. 78 out of 1112 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ana, miami

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

6/10 Okay

BRIDGET

Traveled with partner
Liked: Cleanliness, staff & service
Parking is $12 a night plus tax. When I book the room, it was supposed to be included with the stay and when I arrived, I was informed that that’s not the case and I would have to pay what came out to $14 and change per night and that the parking lot is patrolled every two hours.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
The service was excellent and attentive. The breakfast was delicious and served with a smile. The staff was accommodating when we needed a place to meet. The elevators were quick, and the room was clean. The walking paths to the west of the hotel were great for a morning walk. I would stay here again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Brent, Tallahassee

Stayed 1 night in Jan 2025

4/10 Poor

Verified traveler

Traveled with family
We went there for a relaxing pool vacation and was not informed when booking or upon check-in that the pool was under construction. When speaking with the front desk…which I think may have been the manager…her was response was that’s unfortunate!!!
Stayed 3 nights in Nov 2024

4/10 Poor

Monique

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was convenient for us and all the staff were very polite and good except housekeeping. Our room each day was not cleaned properly and we had to consistently call down to get items that they forgot to put in the room - bath mat, shampoo, soap, glasses. Kitchen counter wasn’t cleaned, microwave wasn’t plugged in because cord was too short and safe was never opened even though we called to have it done.
Stayed 4 nights in Jan 2025

10/10 Excellent

Michael, Hillsdale

Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Phyllis

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here several times best hotel in the area
Stayed 1 night in Jan 2025

6/10 Okay

Carol

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

John

Business traveler
Disliked: Cleanliness, property conditions & facilities
There was black mold on the ceiling in multiple places in the room, especially in the bathroom which is a health hazard.
Stayed 6 nights in Apr 2024

6/10 Okay

Roger

Liked: Property conditions & facilities, room comfort
Day 1, cleaned the room, but did not replace the towels, bathtub drain very slow, sink drain slow, shower fixture needs replacement. Day 2, did not clean the room or replace towels. Coffee maker pitiful, went down all 3 days to the restaurant for coffee.
Stayed 3 nights in Dec 2024

10/10 Excellent

Huy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Karen

Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Stayed 1 night in Dec 2024

6/10 Okay

Christina

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
So-so
There were a number of problems w/this room: 1. Our rooms was never made up 2. At one point, there was no water. 3. The breakfast was terrible. They did have an egg making section, but it was crowded and almost imposslble to use. The scrambled eggs on the buffet were inedible Definitely appreciated the van to the park.
Stayed 3 nights in Dec 2024

8/10 Good

Wytashanika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great. We didn’t know that the pool was being worked on. The breakfast was great
Stayed 3 nights in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff went out of their way to help accommodate any needs we had! Great service and very friendly!
Stayed 4 nights in Dec 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
This room was amazing. The cleanliness was perfect, shower pressure awesome, and made to order breakfast was included!
Stayed 1 night in Dec 2024

4/10 Poor

Michelle

Stayed 1 night in Dec 2024

8/10 Good

Brandon

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Mitchal

Stayed 2 nights in Dec 2024

4/10 Poor

shawn

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Overall it seemed like a nice hotel. This is NOT one I would be staying at again. Took us over 30 minutes to check in. Halfway after waiting a woman appeared in leopard leggings and a snoopy sweat shirt to try to help. She kept bouncing from computer to computer saying technical difficulties. Needless to say she couldn't get them to work. This should have been a warning. After finally getting checked in and ready for their free happy hour we headed to the elevator area. No suprise most were down and it took another 15 minutes to get on one. We then get to our room and by then happy hour is nearly over so I stayed behind with the kids and decided to maybe order pizza and see about relaxing in the pool. The pool was closed, I really shouldnt be shocked. We order our pizza and when my husband goes to collect our pizza in the lobby he was going to grab a few cold drinks from the shop open 24 hours since our drink were still warm. The shop is closed. Of course it is. So we decide ill just use the coffee cups in the room and get ice. The ice machine is right next to our room. It too is broken. After such a long evening already we decide to hit the bed for an early day the next day. I go to turn on my alarm on my phone which I had plugged into charge. Outlets dont work 5/6 of them. Room phones don't work to call down. Breakfast was cold and dining area not kept up with. Overall terrible experience. No manager on duty either.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dawna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok stay but….
The only issue was the Heat/AC thermostat did not work. Didn’t even light up or turn on. Called the desk and was put on hold until I finally hung up. Hot water was not really hot either.
Stayed 2 nights in Dec 2024

10/10 Excellent

Robyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay over Thanksgiving weekend. The breakfast buffet and happy hour were unexpected, but were definitely enjoyed. We will stay there again,
Stayed 2 nights in Nov 2024