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InterContinental Yokohama Grand, an IHG Hotel

4.5 star property
4.5-star luxury hotel near Tokyo Bay

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Yokohama Grand, an IHG Hotel

Exterior
City view
Lobby
Spa tub, body treatments, aromatherapy, body wraps, body scrubs
Water view

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Bar

Explore the area

Map
1-1-1 Minatomirai, Nishi-Ku, Yokohama, Kanagawa-ken, 200-8522
  • Yokohama Minato Mirai Hall
    2 min walk
  • Yokohama Cosmo World
    4 min walk
  • Cupnoodles Museum
    4 min walk
  • Tokyo (HND-Haneda)
    29 min drive

Room options

View all photos for Classic Room, 1 King Bed, Harbor View (High Floor)

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, Harbor View (High Floor)

  • 320 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Harbor View (High Floor)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Harbor View (High Floor)

  • 391 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Harbor View (Walk-In Shower)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Harbor View (Walk-In Shower)

  • 409 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Accessible Bathtub

Room, 2 Twin Beds, Accessible Bathtub | Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds, Accessible Bathtub

  • 279 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Harbor View (High Floor)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Harbor View (High Floor)

  • 391 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, City View (High Floor)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Twin Beds, City View (High Floor)

  • 391 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds, City View (Walk-In Shower)

Combined shower/tub, rainfall showerhead, free toiletries, hair dryer

Premium Room, 2 Twin Beds, City View (Walk-In Shower)

  • 391 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, City View

  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, City View

Premium Room, 2 Twin Beds, City View | Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Twin Beds, City View

  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

  • 409 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room (Upgraded)

Minibar, in-room safe, desk, laptop workspace

Premium Room (Upgraded)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room (Cosy)

Minibar, in-room safe, desk, laptop workspace

Room (Cosy)

  • 279 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, City View

Classic Room, 1 King Bed, City View | Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, City View

  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (View)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (View)

  • 890 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View (High Floor)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, City View (High Floor)

  • 391 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Club Lounge Access, Harbor View

Room, 2 Twin Beds, Club Lounge Access, Harbor View | Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds, Club Lounge Access, Harbor View

  • 391 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, City View (High Floor)

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, City View (High Floor)

  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, Harbor View (High Floor)

Premium Room, 2 Twin Beds, Harbor View (High Floor) | Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Twin Beds, Harbor View (High Floor)

  • 391 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed (Cosy)

Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed (Cosy)

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Twin Beds, Club Lounge Access, City View (High Floor)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds, Club Lounge Access, City View (High Floor)

  • 391 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (2 Single, Panoramic View)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (2 Single, Panoramic View)

  • 890 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, Harbor View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, Harbor View

  • 334 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Harbor View

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Harbor View

  • 320 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Club Lounge Access, City View (High Floor)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Club Lounge Access, City View (High Floor)

  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, City View (High Floor)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Twin Beds, City View (High Floor)

  • 391 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Club Lounge Access, Harbor View (High Floor)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Club Lounge Access, Harbor View (High Floor)

  • 391 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, Harbor View

Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Twin Beds, Harbor View

  • 409 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Club Lounge Access, Harbor View

Room, 1 King Bed, Club Lounge Access, Harbor View | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Club Lounge Access, Harbor View

  • 391 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Club Lounge Access, City View

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds, Club Lounge Access, City View

  • 391 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds, Harbor View

Junior Suite, 2 Twin Beds, Harbor View | Living area | 32-inch TV with satellite channels, offices

Junior Suite, 2 Twin Beds, Harbor View

  • 818 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Club Lounge Access, Harbor View

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds, Club Lounge Access, Harbor View

  • 391 sq ft
  • Bay view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Club Lounge Access, City View

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Club Lounge Access, City View

  • 391 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property - evening/night

The Yokohama Bay Hotel Tokyu

Pool
Spa
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Restaurant
4.7 out of 5, Exceptional, (1180)
The price is $120
per night
$151 total
includes taxes & fees
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About the neighborhood

Yokohama

Heart of Yokohama.At this Minatomirai hotel, you'll be well placed to visit Yokohama Cosmo World and Pacifico Yokohama, both within a 5-minute walk. Yokohama Minato Mirai Hall and Cupnoodles Museum are also within half a mile (1 km).

What's nearby

  • Yokohama Cosmo World - 4 min walk
  • Pacifico Yokohama - 5 min walk
  • Landmark Tower - 6 min walk
  • Red Brick Warehouse - 13 min walk
  • Yokohama Stadium - 3 min drive

Getting around

  • Minatomirai Station - 6 min walk
  • Sakuragicho Station - 12 min walk
  • Haneda Airport (HND) - 29 min drive

Restaurants

  • ‪クイーンズタワー - ‬3 min walk
  • ‪マクドナルド - ‬3 min walk
  • ‪CAFÉ de CRIÉ - ‬2 min walk
  • ‪カフェトスカ - ‬1 min walk
  • ‪Buffet Dinning Ocean Terrace - ‬3 min walk

About this property

InterContinental Yokohama Grand, an IHG Hotel

4.5-star luxury hotel near Tokyo Bay
InterContinental Yokohama Grand, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a health club. There are 4 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. A spa tub, a sauna, and spa services are also featured at the luxury InterContinental Yokohama Grand, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Yokohama hotel is smoke free.

  • 1 building
  • 594 guestrooms or units
  • 31 levels
  • 4 dining venues
  • Meeting rooms
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
InterContinental Yokohama Grand, an IHG Hotel offers 594 accommodations with minibars and safes. Premium satellite television is provided. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water.

Spa Bay Window has 5 treatment rooms. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Languages

English, Japanese

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (JPY 2,100 per night)
  • Secured, covered valet parking on site (JPY 2,100 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; JPY 4,200 for adults and JPY 2,100 for children
  • 4 restaurants
  • A bar/lounge

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for JPY 10000.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4200 for adults and JPY 2100 for children
  • Covered self parking fee: JPY 2100 per night
  • Covered valet parking fee: JPY 2100 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 10000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 4 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Hotel Yokohama Grand
InterContinental Yokohama Grand
Yokohama Grand InterContinental
Inter Continental Hotel Yokohama
Inter Continental Yokohama
Intercontinental Yokohama Grand Hotel Yokohama
Yokohama Inter-Continental
InterContinental Yokohama Grand Hotel
InterContinental Grand
InterContinental Yokohama Grand
InterContinental Yokohama Grand, an IHG Hotel Hotel
InterContinental Yokohama Grand, an IHG Hotel Yokohama
InterContinental Yokohama Grand, an IHG Hotel Hotel Yokohama

Frequently asked questions

How close is InterContinental Yokohama Grand, an IHG Hotel to the airport?

InterContinental Yokohama Grand, an IHG Hotel is 14.2 mi (29-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at InterContinental Yokohama Grand, an IHG Hotel?

As of Dec 22, 2024, prices found for a 1-night stay for 2 adults at InterContinental Yokohama Grand, an IHG Hotel on Jan 14, 2025 start from $98.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does InterContinental Yokohama Grand, an IHG Hotel have an airport shuttle?

Airport shuttle services are not available at InterContinental Yokohama Grand, an IHG Hotel.

Does InterContinental Yokohama Grand, an IHG Hotel offer free breakfast?

Free breakfast isn’t provided at InterContinental Yokohama Grand, an IHG Hotel, but buffet breakfast is offered for a fee of JPY 4200 for adults and JPY 2100 for children. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 6:30 AM to 10:00 AM.

Is there a casino at InterContinental Yokohama Grand, an IHG Hotel?

No, there is no casino at this hotel.

What time is check-in at InterContinental Yokohama Grand, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at InterContinental Yokohama Grand, an IHG Hotel?

Free parking is not available at this hotel. Self parking is available for JPY 2100 per night, and valet parking for JPY 2100 per night.

Does InterContinental Yokohama Grand, an IHG Hotel have a pool?

InterContinental Yokohama Grand, an IHG Hotel features an indoor pool.

Does InterContinental Yokohama Grand, an IHG Hotel have a restaurant?

There are 4 onsite restaurants, offering options like Japanese cuisine, ocean views, and light fare.

Does InterContinental Yokohama Grand, an IHG Hotel have a spa?

Pamper yourself with a day at Spa Bay Window, where you can enjoy body wraps, body treatments, and massages.

How close is InterContinental Yokohama Grand, an IHG Hotel to downtown Yokohama?

InterContinental Yokohama Grand, an IHG Hotel is 0.9 mi away from Yokohama.

InterContinental Yokohama Grand, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 895 out of 1349 reviews" "
Rating 8 - Good. 307 out of 1349 reviews" "
Rating 6 - Okay. 78 out of 1349 reviews" "
Rating 4 - Poor. 46 out of 1349 reviews" "
Rating 2 - Terrible. 23 out of 1349 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nima

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Intercontinental Yokohama Grand is a fantastic choice. It's located in the Minato Mirai area, offering beautiful views of Yokohama Bay. The hotel's unique sail-like architecture is a standout feature, and it's conveniently close to attractions like the Yokohama Cosmo World, Red Brick Warehouse, and Cup Noodles Museum. It provides elegant rooms, multiple dining options, and great amenities like a fitness center and a pool, making it a comfortable and enjoyable stay.
Stayed 13 nights in Aug 2024

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Terutsugu, Jefferson City

Stayed 2 nights in Aug 2024

10/10 Excellent

Edgardo

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was way more that we expected. It was beautiful, the breakfast is well worth the cist and so is the dinner. I will be staying here every trip to Japan from now on.
Stayed 4 nights in Sep 2024

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice all around from staff to facility.
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been the over all best hotel that I have stayed at in years. The staff was very friendly, proffesional, as well as very helpful with all of my questions. Everyone at the hotel spoke excellent english as I don't know many Japanesse phrases. Thank you for being a great hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Noriko

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looking over sea and town.
Stayed 1 night in Sep 2024

8/10 Good

mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with options galore to suit single, couples or families.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sawsan

Stayed 1 night in Aug 2024

10/10 Excellent

Hugh Norman

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about this property. The breakfast was excellent. Rooms spacious and clean. Access to metro easy. Malls and shopping areas very close. Pillows were too soft and no extra pillows were available in the room.
Stayed 4 nights in Sep 2024

10/10 Excellent

yoshioka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the view and the hotel was grand.
Stayed 2 nights in Aug 2024

10/10 Excellent

stephane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but children not allowed in pool!
great stay with the family, the room was very nice, the sports facilities too, and we greatly enjoyed the proximity to shopping and activities for my daughter such as the amusement park just next door. The only negative point is that we picked the hotel for the pool as my daughter is an avid swimmer but unfortunately kids are not allowed to use the pool which we didnt notice in the listing. Very unfortunate for a family stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nargis, Ottawa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly & courteous staff. Clean room, quiet & comfortable. Close to the Yokohama Cruise port
Stayed 1 night in Aug 2024

10/10 Excellent

Artem Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Abhishek

Liked: Cleanliness
Stayed 4 nights in Jun 2024

10/10 Excellent

Himali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a room facing Minatomirai--an absolute delight to see that right in front of me! Staff was very courteous and swift with any needs. I didn't go to any of the dining places inside the hotel, but there were more than enough options close by.
Stayed 1 night in Aug 2024

10/10 Excellent

Kun

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

10/10 Excellent

Donna

Stayed 1 night in Aug 2024

10/10 Excellent

Yolanda, Laredo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful hotel near the cruise port.
Stayed 1 night in Aug 2024

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Ruibin

Liked: Cleanliness, staff & service, property conditions & facilities
excellent stay.
Stayed 6 nights in Jun 2024

10/10 Excellent

Thomas, Palm Springs

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel at a convenient and central location, with excellent staff and genuine Japanese hospitality.
Stayed 5 nights in Jul 2024

10/10 Excellent

Lared

Stayed 1 night in Jul 2024