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Royal Palace Helena Sands

5.0 star property
5-star beachfront hotel near Sunny Beach

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Photo gallery for Royal Palace Helena Sands

Exterior detail
Interior detail
Private beach, sun loungers, beach umbrellas
View from property
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Parking available
  • Room service
  • On private beach

Explore the area

Map
Sunny Beach, Sunny Beach, 8240
  • Sunny Beach
    ‪3 min walk‬
  • Platinum Casino
    ‪15 min walk‬
  • Action Aquapark
    ‪3 min drive‬
  • Bourgas (BOJ)
    ‪32 min drive‬

Room options

View all photos for Duplex Suite, Sea View

Duplex Suite, Sea View | Living area | LCD TV

Duplex Suite, Sea View

  • 506 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Large Twin Beds and 1 Large Twin Sofa Bed

View all photos for Junior Suite, Sea View (for 3 people)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Sea View (for 3 people)

  • 409 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Suite, Sea View

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Sea View

  • 409 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Suite, Beach View

Suite, Beach View | Living area | LCD TV

Suite, Beach View

  • 431 sq ft
  • Beach view
  • Sleeps 4
  • 1 Double Bed OR 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for Double or Twin Room, Sea View

Double or Twin Room, Sea View | Minibar, in-room safe, desk, blackout drapes

Double or Twin Room, Sea View

  • 226 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for Double or Twin Room

Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Double or Twin Room

  • 226 sq ft
  • Water view
  • Sleeps 3
  • 1 Double Bed OR 2 Large Twin Beds and 1 Large Twin Sofa Bed

About the neighborhood

Nessebar

Beachfront retreat .Within a 15-minute walk of the hotel, you'll find Sunny Beach and Platinum Casino. Action Aquapark and Luna Park are also within 2 miles (3 km).

What's nearby

  • Sunny Beach - 3 min walk
  • Platinum Casino - 15 min walk
  • Action Aquapark - 3 min drive
  • Luna Park - 6 min drive
  • Sunny Beach South - 14 min drive

Getting around

  • Bourgas (BOJ) - 32 min drive

Restaurants

  • ‪Coco Beach Bar - ‬9 min walk
  • ‪Friends Bar - ‬10 min walk
  • ‪The Voice Bar - ‬7 min walk
  • ‪Sunrise Beach Bar - ‬11 min walk
  • ‪Lobby bar Evrika - ‬11 min walk

About this property

Royal Palace Helena Sands

5-star beachfront hotel near Sunny Beach
Step outside to unwind on the sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Royal Palace Helena Sands like a complimentary children's club and an outdoor pool.

Free breakfast is available daily. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers an attached winery, a children's pool, and a health club. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Nessebar hotel is smoke free.

  • 170 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 807 sq ft of conference space
  • 75 sq m of conference space
  • Buffet breakfast (free)
  • Winery on site
  • Kid's club (free)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Royal Palace Helena Sands offers 170 air-conditioned accommodations with minibars and safes. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Languages

Bulgarian, English, German, Russian

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Uncovered self parking on site (BGN 20 per day)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • TV in common areas
  • Winery

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle
  • Minibar
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between October 1 and April 30.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BGN 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: BGN 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Royal Palace Helena Sands
Royal Palace Helena Sands Hotel
Royal Palace Helena Sands Hotel Sunny Beach
Royal Palace Helena Sands Sunny Beach
Royal Palace Helena ds Hotel
Royal Helena Sands Sunny Beach
Royal Palace Helena Sands Hotel
Royal Palace Helena Sands Sunny Beach
Royal Palace Helena Sands Hotel Sunny Beach

Frequently asked questions

How close is Royal Palace Helena Sands to the airport?

Royal Palace Helena Sands is 18.3 mi (32-min drive) away from the Bourgas (BOJ) airport, the closest popular airport to the property.

Does Royal Palace Helena Sands have an airport shuttle?

Royal Palace Helena Sands offers an airport shuttle.

How close is Royal Palace Helena Sands to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Royal Palace Helena Sands offer free breakfast?

Royal Palace Helena Sands offers free buffet breakfast every day from 7:30 AM to 10:30 AM.

Is there a casino at Royal Palace Helena Sands?

No, there is no casino at this hotel, but Platinum Casino (15-min walk) and Casino Hrizantema (5-min drive) are nearby.

What time is check-in at Royal Palace Helena Sands?

Check-in start time: 2 PM; Check-in end time: 5:00 AM.

Is there free parking at Royal Palace Helena Sands?

Free parking is not available at this hotel. Self parking is available for BGN 20 per day.

Does Royal Palace Helena Sands have a pool?

Royal Palace Helena Sands features an indoor pool, an outdoor pool, and a children's pool. Guests can enjoy pool access from 9:00 AM to 7:00 PM.

Does Royal Palace Helena Sands have a restaurant?

Royal Palace Helena Sands is home to Restaurant Poseidon, which features international cuisine.

Does Royal Palace Helena Sands have a spa?

This hotel has a spa, which features Ayurvedic treatments, mani/pedis, and facials.

How close is Royal Palace Helena Sands to downtown Nessebar?

Royal Palace Helena Sands is 1.3 mi away from Sunny Beach.

Royal Palace Helena Sands Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 51 out of 73 reviews
Rating 8 - Good. 16 out of 73 reviews
Rating 6 - Okay. 2 out of 73 reviews
Rating 4 - Poor. 3 out of 73 reviews
Rating 2 - Terrible. 1 out of 73 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

BRIAN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food and friendly staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Megi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Well maintained. 2 min from the beach. Clean. Stuff was very helpful. Great food.
Stayed 5 nights in Aug 2024

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Resort and location
Excellent Resort in a great location, on the beach. Own area on beach which was kept very clean and had free sunloungers and umbrellas available for Hotel Guests. In the hotel the cleanliness was at its best and food was very fresh, lots choice, service was great. Staff friendly and helpful. Pool area was lovely, lots sunloungers and fresh towels with outside showers that were both hot and cold. Seperate changing and shower room near pool for use on departure day after checkout.
Stayed 7 nights in Sep 2022

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Sep 2022

10/10 Excellent

Patrick, Beausejour

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent we received a free upgrade to the president suite. It was absolutely wonderful.
Stayed 1 night in Aug 2022

10/10 Excellent

Katia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Great place! All of us loved it!
Stayed 4 nights in Aug 2022

6/10 Okay

David

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel is run down
The hotel is very run down. Staff was nice but this hotel is a 2 star on every level. Pool was not heated so nobody would swim. The halls have no ac so boiling. Sunny beach is a fun place but it is a dump. The food is gross except for the fish restaurant that is not part of the deal. That place is great. Buffett is sub par. Anyone who says the food is good is nuts.
Stayed 5 nights in Jul 2022

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was spotless and it felt v safe.food good The Hotel it self we couldnt fault Staff a fifferent problem.Frieldly staff in breakfast hoom and dinner,but bar staff bad mannered(mostly the men) pool bar ok but inside bar one gentleman Has no people skills
Stayed 14 nights in Aug 2019

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great food, veggie options and the pool is beautiful. The beach is gorgeous, a fabulous setting and enjoyable stay!
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Very friendly staff that can speak to you and all ways plenty of food to choose from at meal times
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful, the quality of the meals was excellent and at night the hotel was very peaceful.
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice views and large rooms
Great location with a lot of amenities and friendly service from the staff. A must stay. Very safe and outstanding food.
Stayed 2 nights in Jun 2019

10/10 Excellent

IZHAK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
It was a beautiful stay, great stuff. Very safe.we love the food. The fish restoratnt is one of the best I tried. Big pool .very close to the beach.the best hotel in Burgas
Stayed 3 nights in Jun 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable holiday
The experience was absolutely awesome. The hotel gives you a feeling of being royal and the ambience is regal. The reception is excellent and check in very quick. The amenities are good and the room was spacious and with an envious view of the sea and the hotel pool. The view was even more lovely at night. The food on offer was mouth watering and the spread was more than one can ever imagine. A truly great stay.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
nice resort hotel close to the beach, excellent food
Stayed 1 night in Sep 2018

10/10 Excellent

DALE, IRLAND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we had a wonderful holidays 2 weeks at this hotel
Stayed 14 nights in Aug 2018

8/10 Good

costas, southampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and just over from the beach.
Amazing stay. Hotel just over a walkway to the beach. The quiet end of the strip and totally recommended. Foiod was sumptuous. The rooms are huge as is the monster bed which is very comfortable.
Stayed 7 nights in Aug 2018

10/10 Excellent

peter, sunny beach bulgaria

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice hotel only fish restaurant staff bad
I would stay there again only I wold not use the fish restaurant as the staff very very unpleasant only looking for people who will give them a large tip
Stayed 6 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel with a wonderful view. A lovely private beach just over the road.
Stayed 6 nights in Jun 2018

8/10 Good

Marc

Liked: Cleanliness, staff & service
Nice hotel
Nice resort; very good food
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
hotel with a potential
Impressive, good looking hotel. It is pretty far from all attractions though, historical sites, city center. The beach is just a few steps away. If you do not spend all your time on the beach you would rather rent a car. Spa services are overpriced, there are more affordable services in the hotels nearby. The food is pretty good, however fresh seafood was not available on the menu during my stay. Overall I believe a good value, however, I stayed there when the summer season has not started yet, so may be a different impression in the summer.

10/10 Excellent

Vanikka, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel Ever!
Amazing facilities, location and staff attitude. The hotel is like a peace of art.