See all properties

DoubleTree by Hilton Malta

4.0 star property
Family-friendly beachfront resort connected to the convention center with 2 outdoor pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Malta

Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
Courtyard
Suite, 1 King Bed, Sea View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby
4 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot Tub

Explore the area

Map
Dolmen Street, Qawra, St. Paul's Bay, Malta, 2402
  • Bugibba Beach
    1 min walk
  • The Malta Classic Car Collection
    5 min walk
  • Bugibba Square
    6 min walk
  • Luqa (MLA-Malta Intl.)
    45 min drive

Room options

View all photos for Guest Room, 2 Twin Beds, Sea View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Guest Room, 2 Twin Beds, Sea View

  • 237 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Guest Room, 2 Twin Beds, Accesible

Guest Room, 2 Twin Beds, Accesible | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Guest Room, 2 Twin Beds, Accesible

  • 334 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Sea View

32-inch flat-screen TV with cable channels, TV

Deluxe Room, 2 Twin Beds, Sea View

  • 441 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room

32-inch flat-screen TV with cable channels, TV

Deluxe Twin Room

  • 441 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Room, Queen, 2 Bedrooms, Sea View

Family Room, Queen, 2 Bedrooms, Sea View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room, Queen, 2 Bedrooms, Sea View

  • 506 sq ft
  • Sea view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Guest Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Guest Room, 2 Twin Beds

  • 226 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, Multiple Beds, Sea View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, Multiple Beds, Sea View

  • 441 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Twin Room

  • 312 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Room, Twin, 2 Bedrooms, Sea View

View from room

Family Room, Twin, 2 Bedrooms, Sea View

  • 506 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Sea View

Suite, 1 King Bed, Sea View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Sea View

  • 506 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, King, 2 Bedrooms, Sea View

Family Room, King, 2 Bedrooms, Sea View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room, King, 2 Bedrooms, Sea View

  • 506 sq ft
  • Sea view
  • Sleeps 6
  • 2 King Beds

View all photos for Guest Room, 1 King Bed, Sea View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Guest Room, 1 King Bed, Sea View

  • 237 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

View from room

Deluxe Room, 1 King Bed, Sea View

  • 427.0 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Guest Room, 1 Queen Bed, Sea View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Guest Room, 1 Queen Bed, Sea View

  • 237 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Queen, 2 Bedrooms

Family Room, Queen, 2 Bedrooms | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room, Queen, 2 Bedrooms

  • 506 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Guest Room, 1 Queen Bed

  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Sea View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Sea View

  • 441 sq ft
  • Sea view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Sea View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Sea View

  • 312 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

Terrace/patio

QAWRA Palace Resort & SPA

Pool
All inclusive
Spa
Kids pool
4.0 out of 5, Very Good, (216)
The price is $44
per night
$48 total
includes taxes & fees
Jan 9 - Jan 10
QAWRA Palace Resort & SPA

About the neighborhood

Qawra

Beachfront retreat .You'll be steps from Bugibba Beach and a 5-minute walk from The Malta Classic Car Collection. Also, Bugibba Square is within half a mile (1 km) and Kennedy Grove is within 2 miles (3 km).
View more Resorts in QawraOpens in a new window

What's nearby

  • Bugibba Beach - 1 min walk
  • The Malta Classic Car Collection - 5 min walk
  • Bugibba Square - 6 min walk
  • Malta National Aquarium - 12 min walk
  • Mellieha Bay - 19 min drive

Getting around

  • Malta Intl. Airport (MLA) - 45 min drive

Restaurants

  • ‪Nine Lives - ‬7 min walk
  • ‪Watson's Pub - ‬4 min walk
  • ‪Vinnie's Restaurant - ‬4 min walk
  • ‪Tava Terrace - ‬1 min walk
  • ‪Michele's Gelateria - ‬5 min walk

About this property

DoubleTree by Hilton Malta

Family-friendly beachfront resort connected to the convention center with 2 outdoor pools
Some rates at DoubleTree by Hilton Malta are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply step outside to unwind on the resort's beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At DoubleTree by Hilton Malta you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This beach resort also offers a children's pool, a spa tub, and a steam room. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star St. Paul's Bay resort.

  • 1 building
  • 485 guestrooms or units
  • 6 levels
  • 4 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1985
  • Casino
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
DoubleTree by Hilton Malta offers 485 air-conditioned accommodations with safes and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The onsite spa has 7 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English, French, German, Italian

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free crib
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (EUR 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Casino
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per stay
  • Maximum 1 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.50 per person, per night, up to 10 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: EUR 5 per day
  • Pet fee: EUR 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Dolmen Resort Hotel
Dolmen Resort Hotel St. Paul's Bay
Dolmen St. Paul's Bay
Dolmen Hotel St Pauls Bay
Dolmen Hotel St. Paul`s Bay
Dolmen Hotel Malta
Dolmen Resort Hotel Malta
Dolmen Hotel Malta St. Paul's Bay
Dolmen Malta St. Paul's Bay
Dolmen Malta
Dolmen Hotel St Pauls Bay
Dolmen Hotel Malta
Dolmen Resort Hotel Spa
Dolmen Hotel Malta
DoubleTree by Hilton Malta Resort
DoubleTree by Hilton Malta St. Paul's Bay

Frequently asked questions

How close is DoubleTree by Hilton Malta to the airport?

DoubleTree by Hilton Malta is 13.2 mi (45-min drive) away from the Malta Intl. Airport (MLA) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton Malta?

As of Dec 26, 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Malta on Jan 6, 2025 start from $61.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton Malta have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton Malta.

How close is DoubleTree by Hilton Malta to the beach?

This resort is on a private beach. Don't forget your sunscreen!

Does DoubleTree by Hilton Malta offer free breakfast?

DoubleTree by Hilton Malta does not offer free breakfast.

Is there a casino at DoubleTree by Hilton Malta?

Yes, there's a casino on site.

What time is check-in at DoubleTree by Hilton Malta?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at DoubleTree by Hilton Malta?

Free parking is not available at this resort. Self parking is available for EUR 5 per day.

Does DoubleTree by Hilton Malta have a pool?

DoubleTree by Hilton Malta features 2 outdoor pools, an indoor pool, and a children's pool.

Does DoubleTree by Hilton Malta have a restaurant?

There are 4 onsite restaurants, offering options like Mediterranean cuisine, a poolside location, and ocean views.

Does DoubleTree by Hilton Malta have a spa?

This resort has a spa, which features body treatments, body wraps, and body scrubs.

How close is DoubleTree by Hilton Malta to downtown St. Paul's Bay?

DoubleTree by Hilton Malta is 0.1 mi away from Qawra.

DoubleTree by Hilton Malta Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 369 out of 798 reviews" "
Rating 8 - Good. 303 out of 798 reviews" "
Rating 6 - Okay. 84 out of 798 reviews" "
Rating 4 - Poor. 34 out of 798 reviews" "
Rating 2 - Terrible. 8 out of 798 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, lovely friendly staff, there is a development on the sea front that never caused any issues. Reception staff found us a bigger room as the one we checked in first was a bit small. The breakfast choices were amazing and catered for every taste. Overall a great hotel with high standards that are expected from the Hilton group hotels
Stayed 7 nights in Sep 2024

10/10 Excellent

teresa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, comfortable rooms, friendly staff, fantastic facilities. Good food.
Stayed 7 nights in Sep 2024

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Nellita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 5 nights in Sep 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this hotel even when it was the Dolmen . I am looking forward to when the spa and outdoor private beach club is ready next year . As I was disappointed this year that it was not finished . But overall the hotel is lovely ..
Stayed 10 nights in Aug 2024

8/10 Good

Richard

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Super week at the end of August, staff were very helpful and responsive, breakfast and dining options were really good and pools were great. Room was excellent, although we didn't get the type we booked on the first night and had to move and we were disappointed that the beach club was a building site and spa not available either as this was one of the reasons for choosing the hotel and felt it was a bit of false advertising tbh. Nevertheless, stunning views, relaxing stay and despite the niggles would stay again when it was all sorted.
Stayed 7 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel. All the staff were friendly and very helpful staff from the moment we arrived to leaving ten days later. We all enjoyed the daily activities ran by the animation team. Parts of Malta does need a clean up and currently there is a lot of building work going on. Would be nice to return in a couple of years to see it all finished
Stayed 10 nights in Aug 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The room and the pools were very nice. Food was good but not much local food choice.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sarah Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel, excellent service
Stayed 5 nights in Aug 2024

4/10 Poor

Sam

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Judit

Disliked: Amenities
Room was Smokey, had to change. There is no private beach despite what it says on the website. Gym is also very poor. Not even a bottle of water in the room on arrival. No shower facilities for those who leave late in the day.
Stayed 5 nights in Aug 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the pools, would have been better if the beach area was done renovation
Stayed 10 nights in Jul 2024

8/10 Good

Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
Was a lovely hotel. Very helpful staff. Good food choices. The only thing that bothered me was that they were playing loud music at each of the pools. It would have been noce to not have music at one of them!
Stayed 6 nights in Jul 2024

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great staff and overall experience. Outside building work was a bit noisy but that is temporary and will add once finished.
Stayed 3 nights in Jul 2024

10/10 Excellent

Marc

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, superb staff and very clean. We only had breakfast there but that was superb, try and avoid the busy times though. The pools were superb, spotlessly clean, only let down by the constant noise from the building site right next door where they worked from around 8.30 till 5.30, 5 days a week! The only other let down was that the fire alarm went off 3 times while we were there, walking us up twice. But a beutiful hotel in a beautiful area.
Stayed 7 nights in Jun 2024

6/10 Okay

Lisa

Traveled with group, Business traveler
Liked: Property conditions & facilities
Disliked: Staff & service
Extremely slow service . Often forgotten drink and food orders . Noisy cranes right outside the pool area with lots of rising dust from builders works. We had no vanity mirror in our room so we were using the tv for a mirror to dry our hair. We did ask for a mirror but told that a maintenance man would have to put one up so we were refused this. We also asked if we could at least have an extension lead so we could use the mirror on the wall at the doorway which was to far away from the sockets . This request was also denied. Below par food in the main dining room with limited choice. Big improvements needed to get up to a Hilton standard. Disappointed with our stay and hope improvements are made .
Stayed 11 nights in Jun 2024

6/10 Okay

JANE

Disliked: Staff & service, amenities
There was major works in progress directly outside the hotel. The pool overlooked the road resulting in daily disturbance.
Stayed 5 nights in Jun 2024

8/10 Good

Kiranjeet Kaur

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a nice place to stay with helpful/friendly staff.
Stayed 3 nights in Jun 2024

6/10 Okay

Catriona

Liked: Staff & service
Disliked: Property conditions & facilities
We had high expectations for this hotel but we were a bit disappointed. Renovations were still taking place and we felt that our room was unfinished. The hotel was nice enough overall but we felt that the room wasn’t as we’d expected it to be, and we also found the breakfast to be quite disappointing. The staff we great though and the location is fantastic.
Stayed 5 nights in May 2024

10/10 Excellent

CHRISTOPHER

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as i walked through the Door, the cleanliness was apparent,and with a welcoming smile at reception was acknowledged.The cleanliness and the attitude of the staff was exceptional throughout my stay, a good location, food was at a high standard, will certainly return again
Stayed 7 nights in May 2024

10/10 Excellent

Mason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Kat

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

6/10 Okay

Francesca

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2024

4/10 Poor

lesley

Traveled with family
Disliked: Staff & service, property conditions & facilities
Less than 3 star
The hotel is nothimg like any hilton i stayed in before it was unfinished fire alarm was going off at 1am - 2am at least 3times no door trim on floor to room which left sharp tile edge, couldnt use a double plug socket in room as was too close to dressing table, tiles on balcony was loose which made it dangerous Asked to fix aerial on tv 3 times came didnt repair it Cupboard above kettle so banged head on numerous occasions Lifts out of order regularly windowsills dirty hotel was a dissapoinment for amount paid a 3 star would have been in better condition Spa not finished was told till arrival and was also told on arrival that the hotel was card only
Stayed 10 nights in Apr 2024

6/10 Okay

Tony

Liked: Cleanliness
Disliked: Property conditions & facilities
New, clean but not yet finished
At the end of April, we chose to stay at the DoubleTree by HIlton in Malta, booked via Hotels.com. We picked this hotel due to the location and amenities it offered. When we arrived we were greeted by friendly staff in a nice clean new looking hotel. We'd booked a double room and entered to find it setup as a twin. Dropping by the reception got this fixed whilst we were out. Then we had no hot water, requiring an engineer to have to attend to fix and finally had a broken safe, which again required an engineer to attend to fix. These were fairly minor issues and we were happy that they were resolved quickly. However, the next day, when we explored the hotel we found that most of the amenities that we had chosen the hotel for were either under construction or closed. The following are currently not open: - Gym / Fitness Centre - Spa (inc Steam room, sauna and jacuzzi) - Beach Club / Beach Access - Casino Hilton's website shows these are currently closed due to refurbishment / building works, but this is not reflected on Hotels.com or other booking sites (ebookers). A complaint was made to the hotel, via Hotels.com, but they will not add a note on the property details, this is really disappointing. This hotel will be a great hotel, the bar and onsite restaurant are top quality, we just wish they were honest about what was available for our stay. Had we known what was available for our stay, we would not have booked this hotel.
Stayed 4 nights in Apr 2024