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Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel

2.5 star property
Hotel near Jacksonville Community Park in Jacksonville

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel

Exterior
Pool
Premium bedding, desk, blackout drapes, iron/ironing board
Free daily buffet breakfast
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Laundry
    Laundry

Explore the area

Map
2501 Holliday Lane, Jacksonville, IL, 62650
  • Jacksonville Community Park
    4 min drive
  • Jacksonville PetSafe Bark Park
    5 min drive
  • Lake Jacksonville
    5 min drive
  • Jacksonville, IL (IJX-Jacksonville Municipal)
    13 min drive

Room options

View all photos for Suite, 2 Double Beds

Room amenity

Suite, 2 Double Beds

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • 299 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Room amenity

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds
Exterior
Sleep Inn & Suites
Pool
Breakfast included
Pet friendly
Parking included
4.7 out of 5, Exceptional, (442)
The price is $100
per night
$111 total
includes taxes & fees
Nov 19 - Nov 20
Sleep Inn & Suites

About the neighborhood

Jacksonville

In Jacksonville .At this Jacksonville hotel, you'll be within 3 miles (5 km) of Jacksonville Community Park and 6 miles (10 km) of Illinois College. Governor Duncan Mansion and Future Champions Sport Complex are also within 6 miles (10 km).

What's nearby

  • Jacksonville Community Park - 4 min drive
  • Lake Jacksonville - 5 min drive
  • Illinois College - 7 min drive
  • Morgan County Fairgrounds - 9 min drive
  • Future Champions Sport Complex - 10 min drive

Getting around

  • St. Louis Lambert Intl. Airport (STL) - 93 min drive

Restaurants

  • ‪Casey's General Store - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Taco Bell - ‬4 min drive
  • ‪Pizza Hut - ‬3 min drive
  • ‪Veterans Fgn Wars Post 1379 - ‬5 min drive

About this property

Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel

Hotel near Jacksonville Community Park in Jacksonville
A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel. Self parking is free.

This Jacksonville hotel is smoke free.

  • 69 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel offers 69 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Grab bar in shower (29 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (34 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Jacksonville
Holiday Inn Express Jacksonville
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Holiday Inn Express Hotel And Suites Jacksonville South
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Holiday Inn Express Jacksonville
Holiday Inn Express Hotel Suites Jacksonville
Holiday Inn Express Hotel Suites Jacksonville
Holiday Inn Express Hotel Suites Jacksonville an IHG Hotel
"Holiday Inn Express Hotel Suites Jacksonville an IHG Hotel"

Frequently asked questions

How close is Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel to the airport?

Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel is 80 mi (93-min drive) away from the St. Louis Lambert Intl. Airport (STL) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel?

As of Nov 5, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel on Nov 15, 2024 start from $122.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel.

Does Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel offer free breakfast?

Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel offers free buffet breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: 6 AM.

Is there free parking at Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel?

This hotel offers free self parking.

Does Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel have a pool?

Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel does not have a pool.

Does Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel to downtown Jacksonville?

Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel is 1.1 mi away from South Jacksonville.

Reviews

7.8

Good

Rating 10 - Excellent. 141 out of 368 reviews" "
Rating 8 - Good. 112 out of 368 reviews" "
Rating 6 - Okay. 58 out of 368 reviews" "
Rating 4 - Poor. 31 out of 368 reviews" "
Rating 2 - Terrible. 26 out of 368 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Kari

Traveled with family
Disliked: Property conditions & facilities
Room was very outdated with cracked and filthy tile, dirty looking shower head, and tv didn’t work. Staff was wonderful!
Stayed 1 night in Jul 2024

8/10 Good

Jean Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like the fact it was in a safe and quiet area. The facility was clean and the staff was friendly, as well as courteous. I was pleasantly surprised it offered a hot breakfast. Also, the price of the stay was quite reasonable. The only suggestion I have is to provide a directory in the room.
Stayed 1 night in Jul 2024

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was super clean, but I was sad the pancake maker wasnt working.
Stayed 1 night in Jul 2024

6/10 Okay

Carrie

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

Steve

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Alanna, White Hall

Stayed 3 nights in Jun 2024

10/10 Excellent

Kathy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Marcia

Stayed 1 night in Jun 2024

8/10 Good

Donna

Stayed 1 night in Jun 2024

2/10 Terrible

james

Disliked: Cleanliness, staff & service, property conditions & facilities
terrible overall experience
Stayed 6 nights in Jun 2024

6/10 Okay

Henry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No review.
Stayed 1 night in Jun 2024

6/10 Okay

Kim

Liked: Room comfort
Disliked: Cleanliness, staff & service
Poor stay
Check in wasn't all it could be. It started at 3:00, we arrived after a 10 1/2 hour drive at 2:15. Asked if our room might possibly be ready, and were told "check in isn't until 3". After again asking, we were told our room was ready. We were not told any more about the hotel. We were put on the 3rd floor (top floor), there was NO elevator in working condition. After hauling our weeks luggage upstairs, we got in our room. The toilet was FILTHY and the room smelled musty. It obviously hadn't been cleaned in awhile. We had to ask for housekeeping while we were there, they only came in on stays that were longer than 5 days. I wouldn't recommend this hotel at all
Condition of toilet upon arrival
Stayed 5 nights in May 2024

6/10 Okay

Kim

Liked: Room comfort
Disliked: Cleanliness, staff & service
Poor stay
Check in wasn't all it could be. It started at 3:00, we arrived after a 10 1/2 hour drive at 2:15. Asked if our room might possibly be ready, and were told "check in isn't until 3". After again asking, we were told our room was ready. We were not told any more about the hotel. We were put on the 3rd floor (top floor), there was NO elevator in working condition. After hauling our weeks luggage upstairs, we got in our room. The toilet was FILTHY and the room smelled musty. It obviously hadn't been cleaned in awhile. We had to ask for housekeeping while we were there, they only came in on stays that were longer than 5 days. I wouldn't recommend this hotel at all.
Condition of toilet upon our arrival, and unfortunately after we asked to have it cleaned
Stayed 5 nights in May 2024

6/10 Okay

Elizabeth

Stayed 1 night in May 2024

10/10 Excellent

Leah

Stayed 1 night in May 2024

6/10 Okay

Richard

Business traveler
Liked: Amenities
Somewhat to be expected. Elevator broken. Toilet would not flush. Carpet was dirty.
Stayed 1 night in May 2024

4/10 Poor

Amber

Traveled with family
Disliked: Staff & service, property conditions & facilities
Broken services and toilet
We had no working elevator in the hotel. Also our toilet in the room did not flush. They knew about it and still had us stay in the room. We could not change rooms because they said they were full, yet half of the parking lot was empty. Their solution was to have us go down to the main floor and use the lobby restroom. Again, with no elevator.
Stayed 2 nights in May 2024

8/10 Good

Tammy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2024

4/10 Poor

James

Traveled with family
Disliked: Property conditions & facilities
Only if no other choice
Hotel has a lot of issues. Stayed three nights and room was never serviced. Had to go to front desk to get clean towels and ask for room to be cleaned and it still wasn’t done. Pool and elevator were both out. They claim they are waiting on a part for the pool but it’s been months since it had worked. They claim a storm caused the elevator issue. It just looks like they could care less about the entire facility.
Stayed 3 nights in May 2024

10/10 Excellent

vinda

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We had a major issue with my mother's room and the manager took action and took care of it. We appreciate it!
Stayed 1 night in Apr 2024

4/10 Poor

David

Traveled with partner
Disliked: Amenities
Very low water pressure and no hot water in shower. Pancake machine not working, and no low fat white milk available. Condition of room and hotel in general were below average.
Stayed 1 night in Apr 2024

4/10 Poor

Sheryl

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Shower bench in handicap bathroom broke while my husband was getting out of shower. No room service. Told front desk I was informed only 1 maid on duty. Just excuses. Room filthy, mold around base of shower, cobwebs in corners. Drapes absolutely filthy, deteriorating. Had to ask for clean towels. Will not return. This particular locale is not up to or even close to what is advertised. Didn’t even stay the full time we had reserved.
Stayed 4 nights in Apr 2024

10/10 Excellent

Maria I

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Overall it was good. We only had one bath towel for the two of us. Didn’t realize until the morning we left. For breakfast, with so many people eating and you only had a single-serve kuerig for coffee? And it takes 3-4 minutes to brew. I expected more. And the pillows on the bed were so soft, too soft. Even with two, it was uncomfortable.
Stayed 1 night in Mar 2024