Hampton Inn West Springfield

2.5 star property
Hotel near Big E in West Springfield

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn West Springfield

Seasonal outdoor pool
Point of interest
Room, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board
Reception
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
  • Room service
  • Pool
  • Pet friendly
  • Housekeeping
  • Breakfast included

Explore the area

Map
1011 Riverdale St, West Springfield, MA, 01089
  • Olympia Ice Center
    18 min walk
  • Burger King
    2 min walk
  • Springfield Union Station
    5 min drive
  • Hartford, CT (BDL-Bradley Intl.)
    27 min drive

Room options

1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

Standard room

  • Sleeps 4
  • 2 Double Beds

Room, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking (Study)

  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 Queen Bed

1King study sofa bed

  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

West Springfield

In West Springfield .Within 3 miles (5 km) of this West Springfield hotel, you'll find Big E and Holyoke Mall. Eastern States Exposition and MassMutual Center are also within 6 miles (10 km).

What's nearby

  • Big E - 3 min drive
  • MassMutual Center - 6 min drive
  • Eastern States Exposition - 6 min drive
  • MGM Springfield - 6 min drive
  • Naismith Memorial Basketball Hall of Fame - 6 min drive

Getting around

  • Springfield Union Station - 5 min drive
  • Bradley Intl. Airport (BDL) - 27 min drive

Restaurants

  • ‪Wood-N-Tap - ‬3 min walk
  • ‪Puerto Rico Bakery - ‬4 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Panera Bread - ‬4 min walk
  • ‪Rumbleseat - ‬4 min drive

About this property

Hampton Inn West Springfield

Hotel near Big E in West Springfield
Hampton Inn West Springfield offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly Hampton Inn West Springfield also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. For a fee, parking is available.
  • 1 building
  • 125 guestrooms or units
  • 4 levels
  • Built in 1989
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
Hampton Inn West Springfield offers 125 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This West Springfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

Arabic, English, Spanish, Turkish

Property amenities

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 5.00 per night
  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0001873250
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0001873250. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel West Springfield
Hampton Inn West Springfield
West Springfield Hampton Inn
Hampton Inn West Springfield Hotel West Springfield
Hampton Inn West Springfield Hotel
Hampton Inn West Springfield Hotel
Hampton Inn West Springfield West Springfield
Hampton Inn West Springfield Hotel West Springfield

Frequently asked questions

How close is Hampton Inn West Springfield to the airport?

Hampton Inn West Springfield is 10.8 mi (16-min drive) away from the Westfield, MA (BAF-Barnes Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at Hampton Inn West Springfield?

As of Dec 22, 2024, prices found for a 1-night stay for 2 adults at Hampton Inn West Springfield on Dec 29, 2024 start from $92.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hampton Inn West Springfield have an airport shuttle?

Airport shuttle services are not available at Hampton Inn West Springfield.

How close is Hampton Inn West Springfield to the beach?

This hotel is 13.6 mi (22-min drive) from Babbs Beach.

Does Hampton Inn West Springfield offer free breakfast?

Hampton Inn West Springfield offers free buffet breakfast every day from 6 AM to 10 AM.

Is there a casino at Hampton Inn West Springfield?

No, there is no casino at this hotel, but MGM Springfield (6-min drive) is nearby.

What time is check-in at Hampton Inn West Springfield?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Hampton Inn West Springfield?

Free parking is not available at this hotel. Self parking is available for USD 5.00 per night.

Does Hampton Inn West Springfield have a pool?

Hampton Inn West Springfield features a seasonal outdoor pool.

Does Hampton Inn West Springfield have a spa?

There are no spa services available at this hotel.

How close is Hampton Inn West Springfield to downtown West Springfield?

Hampton Inn West Springfield is 1.8 mi away from West Springfield.

Hampton Inn West Springfield Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 486 out of 1002 reviews" "
Rating 8 - Good. 296 out of 1002 reviews" "
Rating 6 - Okay. 125 out of 1002 reviews" "
Rating 4 - Poor. 58 out of 1002 reviews" "
Rating 2 - Terrible. 37 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel with very accommodating staff. Was given a handicap room for some reason even though I didn’t request it. Noticed a couple dead bugs on the floor and on one of sheets.
Stayed 1 night in Sep 2024

10/10 Excellent

Fransisca

Stayed 1 night in Sep 2024

10/10 Excellent

Maureen

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Room was nice and comfortable bathroom can use updating i.e. sink can use a vanity underneath it to block seeing the wood framing around the pipes, very unsightly to see. Rust in some areas. Beds were very comfortable room was very quiet which was nice
Stayed 1 night in Sep 2024

8/10 Good

Mairin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed here several times and are always happy with the quality of this hotel. My one complaint is that the shower in our room was slightly broken. It took a ton of force to pull the knob out in order to get the water running and it was just as difficult to shut the water off. As always, service and breakfast were great.
Stayed 2 nights in Sep 2024

10/10 Excellent

Karyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really friendly and welcoming, room was decent and clean, nice breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The woman running the desk was quick, efficient and friendly
Stayed 1 night in Sep 2024

8/10 Good

Penny

Traveled with family
Liked: Property conditions & facilities
Although the hotel did not seem very booked, we were put in a handicapped room, which was interesting. Unfortunately the toilet was leaking. However, the service by the employees was exceptional.
Stayed 1 night in Sep 2024

6/10 Okay

Bruce, Romulus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We picked this hotel for use of the pool! Found pool closed for season (5 Sept 24). Would have stayed on different site if open pool! NO NOTICE on season for pool on web site!!!
Stayed 1 night in Sep 2024

6/10 Okay

Roberto

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Bart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location provided a central area of what we planning on doing in the area
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Amenities
The fire alarm didn’t work in our room and the entire hotel had to evacuate twice without us knowing the alarm was sounding . We heard people yelling and slamming the outside door, that’s the only way we knew. There was also poop on the floor outside of our door.
Stayed 1 night in Aug 2024

8/10 Good

Al

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk receptionist was excellent she said set
I arrived and was placed in room 123, The room had a file smell to it. I asked the receptionist at the Front desk if I could be moved to another room, I explained to her why and she was great about it and put me in room 311. She immediately had a cleaning crew in the room to take all care of the room. Thank you very much for your service
Stayed 1 night in Aug 2024

10/10 Excellent

Gabriela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect except the pool which was dirty
Stayed 4 nights in Aug 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant place to stay
Stayed 1 night in Aug 2024

8/10 Good

Eugenia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All four of us had a good stay at this hotel for 2 nights. The included breakfast was more than adequate and very satisfying. The hotel was so close to Six flags that I had decided to drop of the kids and come back to the hotel and relax. lol
Stayed 2 nights in Aug 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staff and clean and comfy rooms! What's not to love!
Stayed 2 nights in Aug 2024

10/10 Excellent

Kevin

Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Stayed 2 nights in Aug 2024

6/10 Okay

Michael

Business traveler
Na
Stayed 2 nights in Aug 2024

6/10 Okay

Kimberlee

Disliked: Cleanliness, property conditions & facilities, room comfort
Better choices in the area
Room was not very clean and in need of repair/updating. Bed wasn’t very comfortable, hair in the tub & on the floor of the bathroom. Sticky stuff on the coffee table. Wall paper peeling. They charge for parking in their own parking lot and put a $250 hold on your card. This was a one night stay traveling through and we cancelled our reservation for the way back home and stayed somewhere else. Breakfast was the best part. We’ve stayed here a couple times through the last several years and it’s gone way downhill.
Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

sukru

Business traveler
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Kerri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024