Courtyard by Marriott West Springfield

3.0 star property
3-star hotel near Connecticut River

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard by Marriott West Springfield

View from property
Property amenity
Premium bedding, pillowtop beds, desk, laptop workspace
Indoor pool
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • Parking included
  • 24/7 front desk

Explore the area

Map
885 Riverdale Street, West Springfield, MA, 01089
  • Big E
    20 min walk
  • Olympia Ice Center
    3 min drive
  • Holyoke Mall
    5 min drive
  • Hartford, CT (BDL-Bradley Intl.)
    26 min drive

Room options

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • 260 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds

  • 260 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

  • 320 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

West Springfield

Near the airport.Stay at this West Springfield hotel and you'll be within half a mile (1 km) of Connecticut River and 2 miles (3 km) of Big E. Also, Holyoke Mall is within 3 miles (5 km) and Baystate Medical Center is within 6 miles (10 km).

What's nearby

  • Big E - 20 min walk
  • Baystate Medical Center - 5 min drive
  • MassMutual Center - 6 min drive
  • Eastern States Exposition - 6 min drive
  • MGM Springfield - 6 min drive

Getting around

  • Springfield Union Station - 9 min drive
  • Westfield, MA (BAF-Barnes Municipal) - 21 min drive

Restaurants

  • ‪Wood-N-Tap - ‬7 min walk
  • ‪Puerto Rico Bakery - ‬4 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪Panera Bread - ‬7 min walk
  • ‪Rumbleseat - ‬5 min drive

About this property

Courtyard by Marriott West Springfield

3-star hotel near Connecticut River
Courtyard by Marriott West Springfield offers its guests an indoor pool and a 24-hour fitness center. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 675 square feet (63 square meters) and includes conference space. The business-friendly Courtyard by Marriott West Springfield also features gift shops/newsstands, a picnic area, and laundry facilities. Self parking is free.

This 3-star West Springfield hotel is smoke free.

  • 121 guestrooms or units
  • 4 levels
  • 675 sq ft of conference space
  • 63 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Convenience store
  • Outdoor picnic space
  • Gift shop
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Courtyard by Marriott West Springfield offers 121 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 55-inch LED televisions come with premium satellite channels and Netflix. Bathrooms include bathtubs or showers with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 3 to 15 for adults and USD 3 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LED TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from December 9 2024 to December 24 2024 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 3.00 to 15.00 for adults, and USD 3.00 to 15.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008893250
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0008893250. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott West Springfield Hotel
Courtyard Marriott Hotel
Courtyard Marriott West Springfield
Courtyard Marriott
Courtyard West Spring Marriott
Courtyard by Marriott West Springfield Hotel
Courtyard by Marriott West Springfield West Springfield
Courtyard by Marriott West Springfield Hotel West Springfield

Frequently asked questions

How close is Courtyard by Marriott West Springfield to the airport?

Courtyard by Marriott West Springfield is 12.4 mi (21-min drive) away from the Westfield, MA (BAF-Barnes Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at Courtyard by Marriott West Springfield?

As of Dec 22, 2024, prices found for a 1-night stay for 2 adults at Courtyard by Marriott West Springfield on Jan 1, 2025 start from $135.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Courtyard by Marriott West Springfield have an airport shuttle?

Airport shuttle services are not available at Courtyard by Marriott West Springfield.

How close is Courtyard by Marriott West Springfield to the beach?

This hotel is 13.5 mi (22-min drive) from Babbs Beach.

Does Courtyard by Marriott West Springfield offer free breakfast?

Free breakfast isn’t offered at Courtyard by Marriott West Springfield, but full breakfast is offered for a fee of between USD 3.00 and 15.00 for adults, USD 3.00 and 15.00 for children. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Courtyard by Marriott West Springfield?

No, there is no casino at this hotel, but MGM Springfield (6-min drive) is nearby.

What time is check-in at Courtyard by Marriott West Springfield?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

Is there free parking at Courtyard by Marriott West Springfield?

This hotel offers free self parking.

Does Courtyard by Marriott West Springfield have a pool?

Courtyard by Marriott West Springfield features an indoor pool. Guests can enjoy pool access from 6:00 AM to 11:00 PM.The property will be renovating the pool from December 9 2024 to December 24 2024 (completion date subject to change).

Does Courtyard by Marriott West Springfield have a spa?

There are no spa services available at this hotel.

How close is Courtyard by Marriott West Springfield to downtown West Springfield?

Courtyard by Marriott West Springfield is 1.6 mi away from West Springfield.

Courtyard by Marriott West Springfield Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 267 out of 405 reviews" "
Rating 8 - Good. 85 out of 405 reviews" "
Rating 6 - Okay. 29 out of 405 reviews" "
Rating 4 - Poor. 17 out of 405 reviews" "
Rating 2 - Terrible. 7 out of 405 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Incredibly clean and feels very new and modern!
Stayed 1 night in Sep 2024

10/10 Excellent

Jarumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Clean and the staff was friendly
Stayed 2 nights in Sep 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

AMY

Liked: Cleanliness, staff & service, property conditions & facilities
Professional and friendly staff, convenient and clean hotel.
Stayed 1 night in Sep 2024

8/10 Good

MONIQUE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

andrew

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Sep 2024

8/10 Good

Janice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Tamara

Traveled with family
Liked: Amenities
Beautiful place to staff and the front desk staff are amazing ! The beds are comfortable and the rooms are modern and nicely decorated !
Stayed 1 night in Sep 2024

10/10 Excellent

Fernando, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 1 night in Sep 2024

8/10 Good

Giselle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Stayed 1 night in Aug 2024

4/10 Poor

Cynthia

Liked: Room comfort
Disliked: Staff & service
Not what I expected
We were traveling for hours and were exhausted so we couldn't wait to check in to our room. When I walked in, the place was beautiful! But, immediately, I was "greeted" by an employee at the service desk who acted like I was bothering her by trying to check in. I'm pretty sure I woke her up from a nap. She mumbled every single thing she said so we had no idea what she was saying but were afraid to ask her to repeat herself because she was so mean. Then, we got to our room and it was definitely not what I expected for the amount of money I paid. Dirty blanket, disgusting shower, a sink that didn't drain, etc. I specifically went with this hotel because we had such a great experience at a different Courtyard Marriott so I was spending a little more on a room, but was disappointed in this one. On another note, the staff in the morning was pleasant and the bistro breakfast was great! *Tried to add photos but it won't let me.
Stayed 1 night in Aug 2024

6/10 Okay

April

Traveled with family
Staff were wonderful. Gym was great. Room bathroom door would not open all the way, kept getting stuck on tile flooring. Shower water got everywhere on bathroom floor because of shower-head and glass door setup. For the price, it was disappointing to not have a small complimentary breakfast option.
Stayed 1 night in Aug 2024

8/10 Good

michael m.

Stayed 1 night in Aug 2024

10/10 Excellent

Cecile

Liked: Cleanliness, staff & service, property conditions & facilities
Nicest hotel in the area
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly professional staff, comfortable beds, nice rooms.
Stayed 1 night in Aug 2024

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place!
Stayed 3 nights in Aug 2024

10/10 Excellent

Joan

Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and priced reasonably for nice accommodations
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, amenities
Another gem show, another year... breafast at Memos and dinner at Latitude. Now you know.
Stayed 1 night in Aug 2024