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Cumberland House Knoxville, Tapestry Collection by Hilton

3.0 star property
3-star hotel near University of Tennessee

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Cumberland House Knoxville, Tapestry Collection by Hilton

Lobby
Reception
Bar (on property)
Premium bedding, in-room safe, desk, blackout drapes
42-inch LCD TV with satellite channels, TV, pay movies

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Parking available
  • Gym

Explore the area

Map
1109 White Ave, Knoxville, TN, 37916
  • University of Tennessee
    ‪1 min walk‬
  • World's Fair Park
    ‪5 min walk‬
  • Sunsphere Tower
    ‪6 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed (Peloton)

Room, 1 King Bed (Peloton) | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (Peloton)

  • 317 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

  • 317 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

42-inch LCD TV with satellite channels, TV, pay movies

Studio Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing)

42-inch LCD TV with satellite channels, TV, pay movies

Studio Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

View from room

Suite, 1 Bedroom, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

View from room

Suite, 1 Bedroom, Balcony

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

View from room

Suite, 1 Bedroom, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Knoxville

Downtown Knoxville stay.Within a 15-minute walk of this Downtown Knoxville hotel, you'll find University of Tennessee and Knoxville Convention Center. World's Fair Park and Sunsphere Tower are also within half a mile (1 km).

What's nearby

  • University of Tennessee - 1 min walk
  • World's Fair Park - 5 min walk
  • Knoxville Convention Center - 7 min walk
  • Neyland Stadium - 11 min walk
  • Thompson–Boling Arena - 17 min walk

Getting around

  • McGhee Tyson Airport (TYS) - 17 min drive

Restaurants

  • ‪Stock & Barrel - ‬14 min walk
  • ‪Balter Beer Works - ‬12 min walk
  • ‪Chipotle Mexican Grill - ‬10 min walk
  • ‪Chaiyo Thai & Sushi Bar - ‬4 min walk
  • ‪J.C. Holdway - ‬11 min walk

About this property

Cumberland House Knoxville, Tapestry Collection by Hilton

3-star hotel near University of Tennessee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3471 square feet (322 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly Cumberland House Knoxville, Tapestry Collection by Hilton. Parking is available for a fee.

This 3-star Knoxville hotel is smoke free.

  • 1 building
  • 130 guestrooms or units
  • 7 levels
  • 3471 sq ft of conference space
  • 322 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Cumberland House Knoxville, Tapestry Collection by Hilton offers 130 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 14 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 14 per person
  • Valet parking fee: USD 35 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cumberland House Hotel
Cumberland House Hotel Knoxville
Four Points Cumberland House Hotel Knoxville
Four Points Sheraton Cumberland House
Four Points Sheraton Cumberland House Hotel
Four Points Sheraton Knoxville Cumberland House
Four Points Sheraton Knoxville Cumberland House Hotel
Sheraton Cumberland
Sheraton Cumberland House
4 Points By Sheraton Knoxville Cumberland House
Four Points Knoxville
Knoxville Four Points
Sheraton Knoxville Cumberland Hotel
Knoxville Sheraton
Cumberland House Knoxville
Four Points by Sheraton Knoxville Cumberland House Hotel
Cumberland House Knoxville, Tapestry Collection by Hilton Hotel

Frequently asked questions

How close is Cumberland House Knoxville, Tapestry Collection by Hilton to the airport?

Cumberland House Knoxville, Tapestry Collection by Hilton is 12.2 mi (17-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Cumberland House Knoxville, Tapestry Collection by Hilton?

As of Jan 31, 2025, prices found for a 1-night stay for 2 adults at Cumberland House Knoxville, Tapestry Collection by Hilton on Feb 6, 2025 start from $146.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Cumberland House Knoxville, Tapestry Collection by Hilton have an airport shuttle?

Airport shuttle services are not available at Cumberland House Knoxville, Tapestry Collection by Hilton.

Does Cumberland House Knoxville, Tapestry Collection by Hilton offer free breakfast?

Free breakfast isn’t provided at Cumberland House Knoxville, Tapestry Collection by Hilton, but full breakfast is offered for a fee of between USD 10 and 14 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Cumberland House Knoxville, Tapestry Collection by Hilton?

No, there is no casino at this hotel.

What time is check-in at Cumberland House Knoxville, Tapestry Collection by Hilton?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Cumberland House Knoxville, Tapestry Collection by Hilton?

Free parking is not available at this hotel. Valet parking is available for USD 35 per day.

Does Cumberland House Knoxville, Tapestry Collection by Hilton have a pool?

Cumberland House Knoxville, Tapestry Collection by Hilton does not have a pool.

Does Cumberland House Knoxville, Tapestry Collection by Hilton have a restaurant?

Cumberland House Knoxville, Tapestry Collection by Hilton is home to Tussie Mussie, which features American cuisine.

Does Cumberland House Knoxville, Tapestry Collection by Hilton have a spa?

There are no spa services available at this hotel.

How close is Cumberland House Knoxville, Tapestry Collection by Hilton to downtown Knoxville?

Cumberland House Knoxville, Tapestry Collection by Hilton is 0.5 mi away from Knoxville.

Cumberland House Knoxville, Tapestry Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 691 out of 1002 reviews" "
Rating 8 - Good. 192 out of 1002 reviews" "
Rating 6 - Okay. 78 out of 1002 reviews" "
Rating 4 - Poor. 21 out of 1002 reviews" "
Rating 2 - Terrible. 20 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Lucretia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
The stay was great the front desk was wonderful very helpful and get us set very quickly. However there was a big stain on the floor and a ball of hair. Looked like the floors of the room had not been vacuumed. Very thing else looked great. Valet parking was excellent he was very polite and helpful. Excellent service.
Stayed 1 night in Oct 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Nice staff, clean and beautiful hotel. We stayed in a balcony room and liked the layout and view. Pillows and bedding were soft and clean. Mattress was a little too firm for my taste but not horrible. The only downfall was the noise. There is construction being done outside and I think too close to the elevator? I would stay again further from the elevator and when the construction is completed.
Stayed 1 night in Oct 2024

10/10 Excellent

Rachel Ronco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious. The bed was very comfortable. Front desk was very courteous and helpful. There was a small market downstairs for snacks, drinks and necessities, and a restaurant and bar. We had breakfast before we headed out and it was delicious. Super close and convenient walking distance to downtown area and UT campus.
Stayed 1 night in Oct 2024

10/10 Excellent

Cynthia

Stayed 2 nights in Oct 2024

10/10 Excellent

Janine

Stayed 2 nights in Sep 2024

10/10 Excellent

Crystal

Stayed 1 night in Oct 2024

8/10 Good

steven

Stayed 1 night in Oct 2024

10/10 Excellent

Christy

Stayed 2 nights in Sep 2024

6/10 Okay

William

Over priced.
Stayed 2 nights in Oct 2024

10/10 Excellent

Todd

Stayed 1 night in Sep 2024

10/10 Excellent

Fabio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In walking distance to University of Tennessee and Market Square in downtown Knoxville. The rooms are very nice and the lobby area is well laid out with a full bar.
Stayed 2 nights in Oct 2024

6/10 Okay

Raquel

Disliked: Cleanliness, property conditions & facilities
The bathroom was dirty but the staff was friendly and gave us another room. Parking is a headache. You can do valet parking or street parking. The restaurant downstairs has great food.
Stayed 2 nights in Aug 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Our room was great….shower was amazing! Loved the decor. We will definitely be back.
Stayed 1 night in Oct 2024

4/10 Poor

Sara

Traveled with family
Liked: Cleanliness, property conditions & facilities
Don't go here with your family
Over priced and valet only. Everything costs an arm and a leg - food, parking, bar, store, etc. No coffee in lobby. Seating and design is awkward. Staff is unwelcoming and they disappear a lot - so no help when you need it. Valet acts like you're inconveniencing them. Room was clean. But opens to a livingroom with no remote to the TV. Bedroom is in the back. Bathroom door is a sliding see-through glass door. Everyone, including it's snooty patrons, treat you like a peasant if you're not dressed fancy or can't afford to tip $15 every half hour. The parking app even recommends tip amounts for valet based on previous parkers. What a joke.
Stayed 1 night in Oct 2024

10/10 Excellent

Ron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Paige, Manassas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, very helpful and accommodating. Rooms are very clean and quiet
Stayed 1 night in Oct 2024

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very Friendly. Hotel is centrally located to everything, you are within walking distance to anything you need. They have onsite dining and bar, and convience store for snacks.
Stayed 1 night in Oct 2024

6/10 Okay

Greta

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very nice rooms, terrible front desk experience
Stayed 1 night in Oct 2024

10/10 Excellent

Borice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Jade

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, near convention center and sunsphere. We prefer to be more walkable so typically stay in the hilton downtown but this would be excellent for anyone traveling to conventions or with a student nearby. We enjoyed thebeauty of the lobby, and while it was valet only we enjoyed the convenience and the well priced snacks and drinks in the lobby. Would definitely stay again if traveling for work.
Stayed 1 night in Sep 2024

10/10 Excellent

Heather

Stayed 1 night in Sep 2024

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Heather KW, Avon Lake

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Kimberly

Stayed 1 night in Sep 2024