Cumberland House Knoxville, Tapestry Collection by Hilton

3.0 star property
3-star hotel near University of Tennessee

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cumberland House Knoxville, Tapestry Collection by Hilton

Lobby
Exterior
View from room
Premium bedding, in-room safe, desk, blackout drapes
City view from property

Reviews

9.0 out of 10

Wonderful

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • Laundry
    Laundry
  • Room service
    Room service

Explore the area

Map
1109 White Ave, Knoxville, TN, 37916
  • University of Tennessee
    1 min walk
  • World's Fair Park
    5 min walk
  • Sunsphere Tower
    6 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    17 min drive

Room options

Room, 1 King Bed (Peloton)

  • 317 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 317 sq ft
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Balcony

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Knoxville

Downtown Knoxville stay.Within a 15-minute walk of this Downtown Knoxville hotel, you'll find University of Tennessee and Knoxville Convention Center. World's Fair Park and Sunsphere Tower are also within half a mile (1 km).

What's nearby

  • University of Tennessee - 1 min walk - 0.1 miles
  • Knoxville Convention Center - 7 min walk - 0.4 miles
  • Neyland Stadium - 11 min walk - 0.6 miles
  • Market Square - 13 min walk - 0.7 miles
  • Thompson–Boling Arena - 17 min walk - 0.9 miles

Getting around

  • McGhee Tyson Airport (TYS) - 17 min drive

Restaurants

  • ‪Stock & Barrel - ‬14 min walk
  • ‪Balter Beer Works - ‬12 min walk
  • ‪Chipotle Mexican Grill - ‬10 min walk
  • ‪Chaiyo Thai & Sushi Bar - ‬4 min walk
  • ‪J.C. Holdway - ‬11 min walk

About this property

Cumberland House Knoxville, Tapestry Collection by Hilton

3-star hotel near University of Tennessee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3471 square feet (322 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly Cumberland House Knoxville, Tapestry Collection by Hilton. Parking is available for a fee.

This 3-star Knoxville hotel is smoke free.

  • 1 building
  • 130 guestrooms or units
  • 7 levels
  • 3471 sq ft of conference space
  • 322 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Cumberland House Knoxville, Tapestry Collection by Hilton offers 130 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 14 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 14 per person
  • Valet parking fee: USD 35 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cumberland House Hotel
Cumberland House Hotel Knoxville
Four Points Cumberland House Hotel Knoxville
Four Points Sheraton Cumberland House
Four Points Sheraton Cumberland House Hotel
Four Points Sheraton Knoxville Cumberland House
Four Points Sheraton Knoxville Cumberland House Hotel
Sheraton Cumberland
Sheraton Cumberland House
4 Points By Sheraton Knoxville Cumberland House
Four Points Knoxville
Knoxville Four Points
Sheraton Knoxville Cumberland Hotel
Knoxville Sheraton
Cumberland House Knoxville
Four Points by Sheraton Knoxville Cumberland House Hotel
Cumberland House Knoxville, Tapestry Collection by Hilton Hotel

Frequently asked questions

How close is Cumberland House Knoxville, Tapestry Collection by Hilton to the airport?

Cumberland House Knoxville, Tapestry Collection by Hilton is 12.2 mi (17-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Cumberland House Knoxville, Tapestry Collection by Hilton?

As of Nov 25, 2024, prices found for a 1-night stay for 2 adults at Cumberland House Knoxville, Tapestry Collection by Hilton on Dec 16, 2024 start from $135.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Cumberland House Knoxville, Tapestry Collection by Hilton have an airport shuttle?

Airport shuttle services are not available at Cumberland House Knoxville, Tapestry Collection by Hilton.

Does Cumberland House Knoxville, Tapestry Collection by Hilton offer free breakfast?

Free breakfast isn’t provided at Cumberland House Knoxville, Tapestry Collection by Hilton, but full breakfast is offered for a fee of between USD 10 and 14 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Cumberland House Knoxville, Tapestry Collection by Hilton?

No, there is no casino at this hotel.

What time is check-in at Cumberland House Knoxville, Tapestry Collection by Hilton?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Cumberland House Knoxville, Tapestry Collection by Hilton?

Free parking is not available at this hotel. Valet parking is available for USD 35 per day.

Does Cumberland House Knoxville, Tapestry Collection by Hilton have a pool?

Cumberland House Knoxville, Tapestry Collection by Hilton does not have a pool.

Does Cumberland House Knoxville, Tapestry Collection by Hilton have a restaurant?

Cumberland House Knoxville, Tapestry Collection by Hilton is home to Tussie Mussie, which features American cuisine.

Does Cumberland House Knoxville, Tapestry Collection by Hilton have a spa?

There are no spa services available at this hotel.

How close is Cumberland House Knoxville, Tapestry Collection by Hilton to downtown Knoxville?

Cumberland House Knoxville, Tapestry Collection by Hilton is 0.5 mi away from Knoxville.

Cumberland House Knoxville, Tapestry Collection by Hilton Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 708 out of 1072 reviews" "
Rating 8 - Good. 225 out of 1072 reviews" "
Rating 6 - Okay. 93 out of 1072 reviews" "
Rating 4 - Poor. 26 out of 1072 reviews" "
Rating 2 - Terrible. 20 out of 1072 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Aleson

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 2 nights in Aug 2024

10/10 Excellent

Misty

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the quiet and safe area.
Stayed 1 night in Aug 2024

10/10 Excellent

Stacey

Disliked: Room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tara

Stayed 1 night in Aug 2024

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

tree

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I will start with that the hotel is in a great location to the UT campus, the room was clean, and the lobby is cute. Other than this, the stay is not worth the price. We were here one night from moving my child into dorm and got in late. We found out the TV kept cutting in and out so you can't even watch it. It was 11pm so we thought, just one night. We then noticed the next morning, the coffee maker doesn't work and the phone to call the lobby doesn't work. Called from my cell phone to let the desk know and was told I should have known last night and called when an engineer was there. What?? We didn't know the coffee maker or phone wasn't working until now. Save your $$, parking is not included ( additional $35 a night), breakfast not included, and in our case the TV, coffee maker, and phone didn't work. The worst part is there was no offer to send someone up to fix it and they would just take care of it when we leave. Our check out time is still 5 hrs away.
Stayed 1 night in Aug 2024

8/10 Good

Carl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get rid of the valet parking!
The room was very clean and excellent overall. We enjoyed the unique "tapestry" theme decorations. However, for such a nice hotel, there were some awkward arrangements in the room. For example, there was no place to hang hand towels near the sink. Also, the trash can was next to the toliet instead of near the sink. The main negative experience was that parking was $ 35 a day and was obligatorily valet, so there was additional tips to the valet ($ 3 minimum tip). We took our car in and out several times, so these tips added up. This was also particularly irritating because the parking was under the hotel and easily accessible by the hotel elevator. We didn't need a valet to park our car.
Stayed 2 nights in Aug 2024

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was atrocious. But everything else was wonderful. Room was beautiful and comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Edward

Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, just on the outskirts but walkable to everything, caught the trolly line, walked the world fair park.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sterling

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfy and cute!
Stayed 1 night in Aug 2024

10/10 Excellent

Jethro

Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Place
Stayed 3 nights in Aug 2024

10/10 Excellent

James R.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It gave a bespoke boutique vibe at a very reasonable price. Very low key, yet calmly classy. Hard to pull off.
Stayed 1 night in Aug 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool hotel close to downtown.
The hotel was well situated (walking distance from downtown) in a nice quiet neighborhood and was nicely designed/decorated. Front desk was welcoming and helpful. Room was clean and comfortable, with everything you need. Bed very comfortable. They charge 35$ for valet parking, but there is quite a bit of parking all around the hotel, including in the UT covered parking lot across the street (may not be available during school year). Also, costly pet fee of 100$ per stay. And finally, upon packing up to leave, we discovered ants on the floor, although they did not bother us while in the room. Let the front desk know on the way out. Overall, would recommend.
Stayed 1 night in Aug 2024

6/10 Okay

Theresa

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We were moving our daughter into her apartment in the neighborhood. We checked in late, around 10:00. The front desk person was really rude. People working directly with the public should conduct themselves better.
Stayed 1 night in Aug 2024

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exquisite Tapestry Hotel
Amazing hotel. Loved the modern details and the Tapestry theme was well thought out and evident through the hotel. The staff was very friendly. I will stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Ronny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the bed was like sleeping on a cloud.
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. Only stayed one night so there isn't anything I didn't like about my stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly… especially with the crowd strike outage.
Stayed 1 night in Jul 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Stayed 1 night in Jul 2024