8/10 Good
Margie O.
Jun 24, 2024
Liked: Cleanliness
Basic Needs All Met
This unit is adequate but could use some improvements to make for a better stay. Communication was not streamlined. I was given several phone numbers that I called for small issues experienced and all calls had to be forwarded to various others who still couldn’t provide assistance. On my checkout day I was given check IN instructions and had to ask for check OUT instructions in order to get them. Equipment worked but could use updating. An example: the clothes dryer would continue to spin clothes when the door was opened. The ceiling was not adequately insulated for noise and the neighbor upstairs was awake and sounded like stomping on the floor until 3 am during the weekend keeping us awake at night. I didn’t report this, though, in all fairness, as I did not see this as the fault of this unit’s owner or manager.
On the positive side, the hot tub was wonderful and easily accessed and the unit was very spacious with comfortable furnishings. The beds were comfortable also.
Margie O.
Stayed 5 nights in Jun 2024