St. Nicolas Bay Resort Hotel & Villas

5.0 star property
5-star beachfront hotel with 2 outdoor pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for St. Nicolas Bay Resort Hotel & Villas

Beach/ocean view
Premium bedding, minibar, in-room safe, individually decorated
View from property
Premium bedding, minibar, in-room safe, individually decorated
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pet friendly
  • Bar
  • Hot Tub
  • On private beach
  • Pool
  • Spa

Explore the area

Map
Thessi Nissi, Agios Nikolaos, Crete Island, 72100
  • Agios Nikolaos Archaeological Museum
    19 min walk
  • Port of Agios Nikolaos
    4 min drive
  • Minotaure
    1 min walk
  • Sitia (JSH)
    76 min drive

Room options

Olives & Sea Suite 2Bedroom Private Pool Sea View

  • Sleeps 4
  • 4 Twin Beds and 1 Double Bed

OLIVES & SEA 2BEDROOM SUITE PRIVATE POOL PARTIAL SEA VIEW/HARBOR VIEW

  • Sleeps 4
  • 4 Twin Beds and 1 Double Bed

Villa, 3 Bedrooms, Private Pool, Sea View (Thalassa)

  • 1668 sq ft
  • Sea view
  • Sleeps 5
  • 5 Twin Beds OR 1 Double Bed and 2 Twin Beds

Junior Suite Outdoor Hot Tub Sea View

  • Sleeps 3
  • 5 Twin Beds OR 1 Double Bed and 2 Twin Beds

Club Suite, 2 Bedrooms, Private Pool, Oceanfront

  • 1507 sq ft
  • Sea view
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

Olives & Sea 3Bedroom Villa Private Pool Harbor View/Sea View

  • Sleeps 6
  • 4 Twin Beds and 1 Double Bed

Family Suite 2 Bedroom Outdoor Hot Tub Garden View

  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

Club Suite Outdoor Hot Tub Seafront View

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Classic Studio, Private Pool, Sea View

  • 624 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

Family Suite 3 Bedroom Outdoor Hot Tub Garden View

  • Sleeps 6
  • 4 Twin Beds and 1 Double Bed

Club Studio Suite, Private Pool, Oceanfront

  • 646 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Club Open Plan Suite Private Pool Seafront

  • 772 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Club Suite, 3 Bedrooms, Private Pool, Oceanfront

  • 2153 sq ft
  • Sea view
  • Sleeps 6
  • 4 Twin Beds and 1 Double Bed

Olives & Sea Studio Private Pool Sea View

  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Classic Suite, Sea View

  • 420 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Club Junior Suite (Seafront View)

  • 376 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Junior Suite, Sea View (Classic)

  • 334 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Club Suite Seafront View

  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

Classic Double Room

  • 312 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Agios Nikolaos

Beachside getaway.Within 2 miles (3 km) of this Agios Nikolaos hotel, you'll find Ammoúdi and Agios Nikolaos Archaeological Museum. Lake Voulismeni and Folk Museum are also within 2 miles (3 km).

What's nearby

  • Agios Nikolaos Archaeological Museum - 19 min walk
  • Port of Agios Nikolaos - 4 min drive
  • Lake Voulismeni - 6 min drive
  • Elounda Windmills - 11 min drive
  • Voulisma Beach - 19 min drive

Getting around

  • Nikos Kazantzakis Airport (HER) - 50 min drive

Restaurants

  • ‪Bolero - ‬7 min drive
  • ‪Καρναγιο - ‬5 min drive
  • ‪Ammoudi Cafe Club Resto Sand - ‬16 min walk
  • ‪Gioma Meze - ‬6 min drive
  • ‪Arc - ‬6 min drive

About this property

St. Nicolas Bay Resort Hotel & Villas

5-star beachfront hotel with 2 outdoor pools
Step outside to unwind on the sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At St. Nicolas Bay Resort Hotel & Villas you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool, and a seasonal outdoor pool. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Agios Nikolaos hotel.

  • 107 guestrooms or units
  • 5 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • 2691 sq ft of conference space
  • 250 sq m of conference space
  • Built in 1990
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
St. Nicolas Bay Resort Hotel & Villas offers 107 accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 50-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Agios Nikolaos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Poseidon Spa has 7 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Small Luxury Hotels of the World.

Languages

Dutch, English, French, German, Greek, Italian, Russian

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge) on request
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 3 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 spa tubs
  • Arcade/game room
  • Bicycle rentals
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Kayaking
  • Library
  • Motor boating
  • Personal motorized watercraft
  • Piano
  • Pilates classes
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scooter/moped rentals
  • Scuba diving
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • TV in common areas
  • Water skiing
  • Windsurfing
  • Yoga classes

Accessibility

  • No elevator

Room amenities

Entertainment

  • 50-inch LCD TV with cable/satellite channels

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 400
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed during November, December, January, February, March, and April.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 (weight limit: 11 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 60.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 105 per vehicle (one way)
  • Late check-out fee: EUR 400 (subject to availability)
  • Rollaway bed fee: EUR 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Nicolas Bay Resort Hotel Villas
St. Nicolas Bay Resort Hotel
St. Nicolas Bay Resort Hotel & Villas
St. Nicolas Bay Resort Hotel & Villas Agios Nikolaos
St. Nicolas Bay Resort Hotel Villas
St. Nicolas Bay Villas Agios Nikolaos
Saint Nicolas Bay Hotel
Saint Nicolas Bay Resort Hotel And Villas
St. Nicolas Bay Resort Hotel & Villas Crete/Agios Nikolaos
St. Nicolas Bay Resort Hotel Villas Agios Nikolaos
St. Nicolas Bay Villas

Frequently asked questions

How close is St. Nicolas Bay Resort Hotel & Villas to the airport?

St. Nicolas Bay Resort Hotel & Villas is 42.8 mi (76-min drive) away from the Sitia (JSH) airport, the closest popular airport to the property.

Does St. Nicolas Bay Resort Hotel & Villas have an airport shuttle?

St. Nicolas Bay Resort Hotel & Villas offers an airport shuttle on request, for a charge of EUR 105 per vehicle, one way.

How close is St. Nicolas Bay Resort Hotel & Villas to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does St. Nicolas Bay Resort Hotel & Villas offer free breakfast?

St. Nicolas Bay Resort Hotel & Villas does not offer free breakfast.

Is there a casino at St. Nicolas Bay Resort Hotel & Villas?

No, there is no casino at this hotel.

What time is check-in at St. Nicolas Bay Resort Hotel & Villas?

Check-in begins at 2:00 PM.

Is there free parking at St. Nicolas Bay Resort Hotel & Villas?

This hotel offers free self parking and valet parking.

Does St. Nicolas Bay Resort Hotel & Villas have a pool?

St. Nicolas Bay Resort Hotel & Villas features 2 outdoor pools, an indoor pool, and a children's pool.

Does St. Nicolas Bay Resort Hotel & Villas have a restaurant?

There are 5 onsite restaurants, offering options like a poolside location, ocean views, and al fresco dining.

Does St. Nicolas Bay Resort Hotel & Villas have a spa?

Pamper yourself with a day at Poseidon Spa, where you can enjoy aromatherapy, massages, and mani/pedis.

How close is St. Nicolas Bay Resort Hotel & Villas to downtown Agios Nikolaos?

St. Nicolas Bay Resort Hotel & Villas is 1 mi away from Agios Nikolaos Town.

St. Nicolas Bay Resort Hotel & Villas Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 57 out of 90 reviews" "
Rating 8 - Good. 27 out of 90 reviews" "
Rating 6 - Okay. 3 out of 90 reviews" "
Rating 4 - Poor. 3 out of 90 reviews" "
Rating 2 - Terrible. 0 out of 90 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very special and unique hotel with a lovely ambience. Room tip - book a room with a pool for an extra luxurious experience.
Stayed 7 nights in Sep 2024

10/10 Excellent

pankaj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to live very caring and professional staff When we left 5 am they packed breakfast for us It’s touched me. Staff was welcoming and friendly. Food was excellent. Very beautiful and cozy resort with olive trees and gardens all around. My family loved it. The private beach was clean and beautifully well kept. I can see their high standards. Would recommend to my friends and family.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2023

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service
Beautiful property. Staff was amazing ,especially Micholas.
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spot on the coast
Beautiful setting! Services, accommodation, hotel facilities were first rate. Staff were very pleasant and helpful. Complimentary champagne on arrival was also very nice touch. Room rate included half board, in the form of a voucher at check-in. The buffet dinner and breakfast were only okay, but regular restaurant meals were very good. Small beach area and pool were very nice, permitting lovely views of the sea and coastline.
Stayed 2 nights in Oct 2019

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing☺️
From start to finish, this hotel is amazing. We came to this hotel for our final stop on our honeymoon We found out our ferry was delayed so we called to let the staff know we would be checking in very late at night. Nikos arranged for the staff to provide us with dinner when we arrived, even thought the restaurants were closed. Nikos was amazing and extremely generous to us. The entire staff made us feel at home. If we come back to Crete, we will definitely be staying here. We recommend this hotel to anyone who wants to just relax at a resort.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very special place and resort and staff incredibly helpful and friendly
Stayed 7 nights in Apr 2019

10/10 Excellent

Viren, London

Liked: Staff & service, property conditions & facilities
Nice location and great staff throughout the resort
Stayed 6 nights in Oct 2018

10/10 Excellent

Ameet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fantastic hotel which catered to every need. Great food, great service and spot on location.
Stayed 6 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2018

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with wonderful staff
Very pleasent and welcoming staff. Great location. Great facilities. Very good food specially the breakfast. Perhaps generally overpriced.
Stayed 10 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sixth stay and even better
This was our sixth visit to St Nicholas Bay which says it all. We are treated so well by the manager and all the staff. The rooms and facilities are excellent and we always leave feeling fully relaxed and planning our next visit.

8/10 Good

Tomasz, Plymouth, UK

Liked: Cleanliness, property conditions & facilities
Beautiful views from some rooms and suites.
Fantastic views. Slight disappointment how we were treated by Nikos, front desk manager. We asked for another room as the first one oferred did not match the description. Nikos helped us and finally the third room on the next day after arrival was resembling what we had booked. Unfortunately Nikos showed his irritation and suggested that the last room we decided to stay in was his special gift for us. Then he ignored us through out the rest of our stay and turned his eyes away whenever met. It was clearly unacceptable way of behaviour of the hotel employee of this level. Apart from this not very nice experience everything else was fine.

6/10 Okay

derek, berkshire

Liked: Cleanliness
Good position very poor surrounding outside hotel
Some of the staff no warmth to the guest in our opinion treat like a job

10/10 Excellent

Eric, Buckinghamshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We booked this last minute and were pleasantly surprised. Very nice property with small beach and terraces on the water. Staff were all great without exception. Just a great relaxing stay

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Private beach
Overall had a good time at St Nicolas Bay Resort Hotel and Spa. Positives were beautiful grounds, clean and new rooms (we stayed in the junior deluxe club sea view suite), a few options for eating at hotel, very good spa facilities and treatments; friendly staff; very good views, good restaurants within 15-25 minutes walk to town, few options for sunbathing (pools, beach and rocks), good parking facilities, and they kindly let us have a late check-out 19:00 pm. Less positives were food and service was mixed and pricie (I guess price is what you'd expect for a resort, but we found the quality elsewhere a lot better for much less). Our shower had really good water pressure but wouldn't drain / blocked so had to turn off during shower when washing hair. I travelled with my sister and we spent 5 days at resort, I had requested a twin bed room but they couldn't provide. Also very difficult to get sun-bed near the pool. You have to go early and put your towel down. Overall we loved Crete and the beach and weather was the absolute highlight!

10/10 Excellent

Jan, Midlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Relaxing Hotel
Lovely comfortable hotel with super sea views. Excellent polite staff, very efficient in their duties. Good breakfast selection with hot and cold buffet items. Also a hot items menu to choose from and cooked fresh and brought to your table along with a choice of tea and coffee. Selection of places to relax and sunbathe, either by the sea or by the pool.

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Andreas, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel but a bit overpriced
Nice hotel in a great location with beautiful grounds, Amazing Staff, really good breakfast and 20 min walk to town. Rooms lacking a bit and doesn't feels like a five star hotel therefore a bit overpriced in my opinion but overall a good choice to stay and definitely recommended.

10/10 Excellent

Haf 37, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquility and relaxation
The hotel is very nice located in a quite area, the staff is amazing.

10/10 Excellent

Ed, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality hotel in lovely town
Quiet well run high quality hotel Superb food , excellent service Highly recommended

10/10 Excellent

GERRY, Bucks

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel for Couples
First class hotel ,well located with beutiful sea views offering excellent and friendly staff service. Our room enjoyed great views over the pool area of the Bay, and was kept spotlessly clean, as was the whole hotel resort. We found the Hotel quiet and a little lacking in atmosphere in the evenings, but a six Euro taxi ride (all Mercedes)to Agios Nicolas, provides a lovely clean and interesting small town with a great choice of restaurants, tavernas, and bars.

10/10 Excellent

sara, east yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with great food and wonderful staff -
We stayed for a week, and just enjoyed staying around the pool and near the sea. Everything was excellent,and we did not feel the need to go anywhere else!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, right next to the water.
A great stay with lovely staff, great breakfasts, beautiful weather and amazing surroundings.