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W Singapore - Sentosa Cove

5.0 star property
Family-friendly 5-star hotel near Skyline Luge Singapore

Choose dates to view prices

Photo gallery for W Singapore - Sentosa Cove

Marvelous Suite, Suite, 1 Bedroom, Non Smoking, Balcony | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar
View from property
Balcony view
1 bedroom, Egyptian cotton sheets, premium bedding, minibar
Marvelous Suite, Suite, 1 Bedroom, Non Smoking, Balcony | Living room | 40-inch LCD TV with cable channels, TV, DVD player

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Spa
  • All inclusive

Explore the area

Map
21 Ocean Way, Singapore, 098374
  • Sentosa Golf Club
    ‪4 min drive‬
  • Resort World Sentosa Casino
    ‪6 min drive‬
  • Universal Studios Singapore
    ‪7 min drive‬
  • Singapore (SIN-Changi)
    ‪34 min drive‬

Room options

View all photos for Deluxe Room, 1 King bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room, 1 King bed

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Balcony, Pool View

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Premier Room, 1 King Bed, Balcony, Pool View

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room, 2 Double Beds

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Wonderful Room, 1 King Bed

Wonderful Room, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Wonderful Room, 1 King Bed

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Wonderful Room, 2 Double Beds

Wonderful Room, 2 Double Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Wonderful Room, 2 Double Beds

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Spectacular Room, 1 King Bed, Balcony, Marina View

Spectacular Room, 1 King Bed, Balcony, Marina View | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Spectacular Room, 1 King Bed, Balcony, Marina View

  • 431 sq ft
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Spectacular Room, 2 Double Beds, Balcony, Marina View

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Spectacular Room, 2 Double Beds, Balcony, Marina View

  • 431 sq ft
  • Marina view
  • Sleeps 4
  • 2 Double Beds

View all photos for Fantastic Suite, Suite, 1 Bedroom, Non Smoking, Balcony

Fantastic Suite, Suite, 1 Bedroom, Non Smoking, Balcony | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Fantastic Suite, Suite, 1 Bedroom, Non Smoking, Balcony

  • 807 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Wow Suite, Suite, 1 Bedroom, Non Smoking, Pool View

Wow Suite, Suite, 1 Bedroom, Non Smoking, Pool View | Living room | 40-inch LCD TV with cable channels, TV, DVD player

Wow Suite, Suite, 1 Bedroom, Non Smoking, Pool View

  • 893 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Terrace

Suite, 1 Bedroom, Non Smoking, Terrace | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Suite, 1 Bedroom, Non Smoking, Terrace

  • 883 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Wow Suite, Presidential Suite, 1 Bedroom, Non Smoking

Wow Suite, Presidential Suite, 1 Bedroom, Non Smoking | Living room | 40-inch LCD TV with cable channels, TV, DVD player

Wow Suite, Presidential Suite, 1 Bedroom, Non Smoking

  • 2099 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Fabulous Room, 1 King Bed, Balcony, Pool View

Fabulous Room, 1 King Bed, Balcony, Pool View | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Fabulous Room, 1 King Bed, Balcony, Pool View

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Fabulous Room, 2 Double Beds, Balcony, Pool View

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Fabulous Room, 2 Double Beds, Balcony, Pool View

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for AWAY Room, 1 King Bed, Outdoor Plunge Pool, Terrace

AWAY Room, 1 King Bed, Outdoor Plunge Pool, Terrace | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

AWAY Room, 1 King Bed, Outdoor Plunge Pool, Terrace

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Marvelous Suite, Suite, 1 Bedroom, Non Smoking, Balcony

Marvelous Suite, Suite, 1 Bedroom, Non Smoking, Balcony | Living room | 40-inch LCD TV with cable channels, TV, DVD player

Marvelous Suite, Suite, 1 Bedroom, Non Smoking, Balcony

  • 872 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, Balcony, Pool View

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Premier Room, 2 Double Beds, Balcony, Pool View

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

View from room

Shangri-La Rasa Sentosa, Singapore

  • Pool
  • Hot Tub
  • Spa
  • Kids pool
4.5 out of 5, Wonderful, (1017)
The price is $293
All taxes and fees included in total
Shangri-La Rasa Sentosa, Singapore

About the neighborhood

Singapore

Seaside stay .With a stay at this Sentosa Island hotel, you'll be within half a mile (1 km) of Quayside Isle and 2 miles (3 km) of Sentosa Golf Club. Madame Tussauds and Resort World Sentosa Casino are also within 3 miles (5 km).

What's nearby

  • Sentosa Golf Club - 4 min drive - 1.8 miles
  • Resort World Sentosa Casino - 6 min drive - 2.2 miles
  • Adventure Cove Waterpark - 6 min drive - 2.4 miles
  • S.E.A. Aquarium - 6 min drive - 2.3 miles
  • Universal Studios Singapore - 7 min drive - 2.4 miles

Getting around

  • Imbiah Station - 6 min drive
  • JB Sentral - 34 min drive
  • Singapore Changi Airport (SIN) - 34 min drive

Restaurants

  • ‪Tanjong Beach - ‬6 min drive
  • ‪Latitude Bistro - ‬9 min walk
  • ‪Tanjong Beach Club - ‬6 min drive
  • ‪Woobar - ‬1 min walk
  • ‪The Golfer's Terrace - ‬5 min drive

About this property

W Singapore - Sentosa Cove

Family-friendly 5-star hotel near Skyline Luge Singapore
Some rates at W Singapore - Sentosa Cove are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

W Singapore - Sentosa Cove offers its guests a full-service spa, a marina, and a waterslide. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center, 7 meeting rooms, and limo/town car service are available. Event space at this hotel measures 11817 square feet (1098 square meters) and includes a conference center. An outdoor pool, a children's pool, and a 24-hour health club are also featured at the luxury W Singapore - Sentosa Cove. An area shuttle within 0 kilometers and a theme park shuttle are free. Self parking is free.

Smoking is allowed in designated areas at this Art Deco Singapore hotel.

  • 1 building
  • 240 guestrooms or units
  • 7 levels
  • 4 dining venues
  • 11817 sq ft of conference space
  • 1098 sq m of conference space
  • Built in 2012
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
W Singapore - Sentosa Cove offers 240 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Singapore hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Away Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Japanese, Korean, Malay, Russian, Spanish, Vietnamese

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free area shuttle
  • Free theme park shuttle
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free area shuttle
  • Free beach shuttle
  • Free casino shuttle
  • Free theme park shuttle
  • Limo/town car service
  • Free secured, covered self parking on site
  • Secured, covered valet parking on site (SGD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SGD 65.95 for adults and SGD 32.97 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Outdoor pool
  • Sauna
  • Steam room
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator (61 inch wide door)
  • Fixed shower seat
  • Grab bar near toilet (33 inches high)
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 40-inch LCD TV with premium cable channels
  • DVD player
  • iPod dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must present a printed copy of their booking confirmation for island admission via Sentosa Gantry.

Renovations and closures

The following facilities or services will be unavailable from February 17 2025 to February 18 2025 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at W Singapore - Sentosa Cove

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SGD 72.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 65.95 for adults and SGD 32.97 for children
  • Covered valet parking fee: SGD 20 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 72.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access is available 24-hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Singapore Sentosa Cove
W Cove
W Cove Hotel
W Cove Hotel Singapore Sentosa
W Singapore Sentosa
W Singapore Sentosa Cove
W Singapore Sentosa Cove Hotel
Sentosa Cove Hotel
Sentosa Cove

Frequently asked questions

How close is W Singapore - Sentosa Cove to the airport?

W Singapore - Sentosa Cove is 15.9 mi (38-min drive) away from the Seletar Airport (XSP) airport, the closest popular airport to the property.

How much does it cost to stay at W Singapore - Sentosa Cove?

As of Mar 10, 2025, prices found for a 1-night stay for 2 adults at W Singapore - Sentosa Cove on Mar 14, 2025 start from $262.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does W Singapore - Sentosa Cove have an airport shuttle?

Airport shuttle services are not available at W Singapore - Sentosa Cove.

How close is W Singapore - Sentosa Cove to the beach?

This hotel is 2.6 mi (11-min drive) from Siloso Beach and 1.7 mi (6-min drive) from Palawan Beach. Don't forget your sunscreen!

Does W Singapore - Sentosa Cove offer free breakfast?

Free breakfast isn’t provided at W Singapore - Sentosa Cove, but buffet breakfast is offered for a fee of SGD 65.95 for adults and SGD 32.97 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at W Singapore - Sentosa Cove?

No, there is no casino at this hotel, but Resort World Sentosa Casino (6-min drive) and Marina Bay Sands Casino (13-min drive) are nearby.

What time is check-in at W Singapore - Sentosa Cove?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at W Singapore - Sentosa Cove?

This hotel offers free self parking. Valet parking is available for SGD 20 per day.

Does W Singapore - Sentosa Cove have a pool?

W Singapore - Sentosa Cove features an outdoor pool and a children's pool. Guests can enjoy 24-hour pool access.One of the pools will be unavailable from February 17 2025 to February 18 2025 (dates subject to change).

Does W Singapore - Sentosa Cove have a restaurant?

There are 4 onsite restaurants, offering options like Modern European cuisine, al fresco dining, and garden views.

Does W Singapore - Sentosa Cove have a spa?

Pamper yourself with a day at Away Spa, where you can enjoy body scrubs, aromatherapy, and facials.

How close is W Singapore - Sentosa Cove to downtown Singapore?

W Singapore - Sentosa Cove is 3.1 mi away from Singapore.

W Singapore - Sentosa Cove Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 727 out of 1004 reviews
Rating 8 - Good. 198 out of 1004 reviews
Rating 6 - Okay. 50 out of 1004 reviews
Rating 4 - Poor. 16 out of 1004 reviews
Rating 2 - Terrible. 13 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Darpan

Traveled with family
The island vibe.
Stayed 3 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Jaewoo

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All too old now
Stayed 1 night in Nov 2024

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good except for the TV and remote control which have some issues. They were however rectified on the same day. My son and I were bitten by some insects - not sure if they were bed bugs. Suggest you have it checked. There were cigarette smell in the living area - however the Manager claimed that this is normal :(.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lee

Traveled with partner
Liked: Staff & service, property conditions & facilities
Well done
Stayed 1 night in Nov 2024

10/10 Excellent

jody

Stayed 1 night in Oct 2024

10/10 Excellent

Yasmin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing proper
Amazing property, would 100% recommend
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Stayed 4 nights in Oct 2024

10/10 Excellent

Gareth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the ambience and the room was superb
Stayed 1 night in Nov 2024

10/10 Excellent

ELIZABETH Jane DE LA

Liked: Cleanliness, staff & service, property conditions & facilities
C
Stayed 5 nights in Oct 2024

6/10 Okay

Abdulhaq

Stayed 8 nights in Oct 2024

6/10 Okay

Natasha

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

8/10 Good

Krithi, Silver Spring

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stunning hotel with a great team and stunning facilities. Loved the gym and the yoga classes!!
Stayed 2 nights in Oct 2024

8/10 Good

McGleenon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Jules

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My children loved the pool. Room was big and spacious and much needed air conditioning worked well. Would definitely recommend
Stayed 3 nights in Oct 2024

10/10 Excellent

Dinesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Dominic

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - very upmarket and clean
Stayed 6 nights in Jul 2024

10/10 Excellent

Antonietta

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful stay
Stayed 4 nights in Sep 2024

2/10 Terrible

Firat

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been coming to this hotel in September for 2 years. This year, they charged me an extra 550 dollars because I smoked on the balcony. Their excuse was that they couldn't sell the room the day I left. They had to air out the room. Even though the cigarette I smoked on the balcony had nothing to do with the room. Moreover, the state will impose the fine. I guess they think they are the state. I have never been satisfied. Customer satisfaction is zero.
Stayed 5 nights in Sep 2024

10/10 Excellent

Francis, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing place and super understanding staff. really appreciate this place and its staff that make the experience tranquil seamless and carefree.
Stayed 2 nights in Sep 2024

6/10 Okay

Carmen

Liked: Cleanliness, property conditions & facilities
The quality and service at the bad was not good.
Stayed 1 night in Sep 2024

10/10 Excellent

MASAKI

Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 2 nights in Sep 2024

4/10 Poor

John

Traveled with family
Disliked: Cleanliness, staff & service
Bed/mattress sunken down, both need replacing Definitely not a 5 star experience Hotel has a mould/musty smell, disguised with sprays. Breakfast experience - omelette, eggs come premixed in a vacumm plastic bag, not made fresh on site. Taste really, really bad. Bread was already stale, spongey at 9am Crossiants dried out Cappuccino was poor, Juices all concentrate all super artificial-sweet $65 dollars for breakfast, super average food. Mosquito larve floating in the swimming pool Mosquito all around pool (despite claims of fogging every morning) multiple bites Concierge, stand around, no urgency, watched our nanny load the suitcase in the taxi, while our 4yr old was next to her. Even after highlighting and saying, can u help, they were slow to respond, no apology offered
Stayed 1 night in Sep 2024