8/10 Good
Andrew
Business traveler
Aug 16, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid 4-star property. Very clean, and the rooms were elegant and fresh. Clean carpet and no deodorizing spray. Bathrooms had a modern appeal with a rustic wood trim. Glass panels kept the floor open. The breakfast buffet was A . Even included Swiss cheese in the deli platters. Something to eat for every pallet. The lounge is relatively ordinary. The ambiance of the club lounge was quiet, but the entrees are not kept hot enough for food safety purposes. I’ve been here over 11 times and the lounge experience continues to struggle. Colleagues and I got a bit ill in the past eating there, and I keep hoping they would improve the quality control of the entrees at the lounge buffet. Also there is now towels in the lounge restrooms. Overall I still recommend. It’s a good hotel for business travelers and it’s close to the underground boutique shopping tunnel. The staff here don’t really speak much English so speak slowly and they’ll try their best to help. The staff are good people here.
Andrew
Stayed 6 nights in Jul 2024