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Shiretoko Daiichi Hotel

3.5 star property
Family-friendly 3.5-star hotel with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shiretoko Daiichi Hotel

Japanese Style Twin Room, Non Smoking, West Wing | Beach/ocean view
Twin Room | View from room
Buffet
In-room safe, desk, free WiFi, bed sheets
Japanese Western Style Room with Japanese Futon, Non-Smoking, West Wing, 9th or 10th Floor | In-room safe, desk, free WiFi, bed sheets

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Room service
  • Laundry
  • Air conditioning

Explore the area

Map
306 Utorokagawa, Sharicho, Shari, Hokkaido, 099-4351
  • Utoro Onsen
    1 min walk
  • Oronko Rock
    19 min walk
  • Shiretoko National Park
    4 min drive

Room options

View all photos for Japanese Western Style Room A with Japanese Futon, Non Smoking, Shizen Wing

Japanese Western Style Room A with Japanese Futon, Non Smoking, Shizen Wing | In-room safe, desk, free WiFi, bed sheets

Japanese Western Style Room A with Japanese Futon, Non Smoking, Shizen Wing

  • 560 sq ft
  • Partial ocean view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Deluxe Twin

Deluxe Twin | In-room safe, desk, free WiFi, bed sheets

Deluxe Twin

  • 732 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Japanese Western Style Room B with Japanese Futon, Non Smoking, Shizen Wing

Japanese Western Style Room B with Japanese Futon, Non Smoking, Shizen Wing | In-room safe, desk, free WiFi, bed sheets

Japanese Western Style Room B with Japanese Futon, Non Smoking, Shizen Wing

  • 560 sq ft
  • Partial ocean view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Japanese Western Style Room with Japanese Futon, Non-Smoking, West Wing, 9th or 10th Floor

Japanese Western Style Room with Japanese Futon, Non-Smoking, West Wing, 9th or 10th Floor | In-room safe, desk, free WiFi, bed sheets

Japanese Western Style Room with Japanese Futon, Non-Smoking, West Wing, 9th or 10th Floor

  • 646 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Japanese Style Twin Room, Non Smoking, Shizen Wing, Sea View

Japanese Style Twin Room, Non Smoking, Shizen Wing, Sea View | In-room safe, desk, free WiFi, bed sheets

Japanese Style Twin Room, Non Smoking, Shizen Wing, Sea View

  • 388 sq ft
  • Partial ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Western Style Room with Japanese Futon, Corner, Non Smoking, Shizen Wing

Japanese Western Style Room with Japanese Futon, Corner, Non Smoking, Shizen Wing | In-room safe, desk, free WiFi, bed sheets

Japanese Western Style Room with Japanese Futon, Corner, Non Smoking, Shizen Wing

  • 667 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Double Bed Room

Double Bed Room | In-room safe, desk, free WiFi, bed sheets

Double Bed Room

  • 355 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | In-room safe, desk, free WiFi, bed sheets

Twin Room

  • 355 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 Twin Bed and 1 Large Twin Bed

View all photos for Japanese Style Twin Room, Non Smoking, West Wing

Japanese Style Twin Room, Non Smoking, West Wing | In-room safe, desk, free WiFi, bed sheets

Japanese Style Twin Room, Non Smoking, West Wing

  • 388 sq ft
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Style Twin Room, Non Smoking, Shizen Wing, No view

Japanese Style Twin Room, Non Smoking, Shizen Wing, No view | In-room safe, desk, free WiFi, bed sheets

Japanese Style Twin Room, Non Smoking, Shizen Wing, No view

  • 388 sq ft
  • Sleeps 2
  • 2 Twin Futons

View all photos for Corner Deluxe

Corner Deluxe | In-room safe, desk, free WiFi, bed sheets

Corner Deluxe

  • 614 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Japanese Western Style Family Room, Non Smoking, West Wing

In-room safe, desk, free WiFi, bed sheets

Japanese Western Style Family Room, Non Smoking, West Wing

  • 807 sq ft
  • Sea view
  • Sleeps 7
  • 2 Twin Beds and 5 Twin Futons

View all photos for Universal Room with Care Bed

Universal Room with Care Bed | In-room safe, desk, free WiFi, bed sheets

Universal Room with Care Bed

  • 355 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Western Style Room with Japanese Futon, Corner, Non Smoking, West Wing, Panoramic View

In-room safe, desk, free WiFi, bed sheets

Japanese Western Style Room with Japanese Futon, Corner, Non Smoking, West Wing, Panoramic View

  • 592 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Japanese Style Room, Non Smoking, West Wing

Japanese Style Room, Non Smoking, West Wing | In-room safe, desk, free WiFi, bed sheets

Japanese Style Room, Non Smoking, West Wing

  • 388 sq ft
  • Partial ocean view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Room, Non Smoking, Shizen Wing

Japanese Style Room, Non Smoking, Shizen Wing | In-room safe, desk, free WiFi, bed sheets

Japanese Style Room, Non Smoking, Shizen Wing

  • 344 sq ft
  • Mountain view
  • Sleeps 3
  • 3 Twin Futons

View all photos for Run of House

In-room safe, desk, free WiFi, bed sheets

Run of House

  • 344 sq ft
  • Sleeps 4
  • 4 Twin Futons

Japanese Twin Room(Shizen Wing)

  • Sleeps 2
  • 2 Twin Beds

Japanese Western Corner Room(Shizen Wing)

  • Sleeps 4
  • 2 Twin Beds and 3 Twin Futons

Japanese Twin(West Wing)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Western Twin Room(East Wing)

In-room safe, desk, free WiFi, bed sheets

Western Twin Room(East Wing)

  • Sleeps 2
  • 2 Twin Beds

Japanese Western Room E Type(West Wing)

  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

Japanese Room(West Wing)

  • Sleeps 4
  • 4 Twin Futons

View all photos for Corner Deluxe(East Wing)

In-room safe, desk, free WiFi, bed sheets

Corner Deluxe(East Wing)

  • Sleeps 4
  • 2 Twin Sofa Beds and 2 Twin Beds

View all photos for Japanese Room(Shizen Wing)

Dining

Japanese Room(Shizen Wing)

  • Sleeps 3
  • 3 Twin Futons

View all photos for Western Double(East Wing)

In-room safe, desk, free WiFi, bed sheets

Western Double(East Wing)

  • Sleeps 2
  • 1 Double Bed

Japanese Western Room Type B(Shizen Wing)

  • Sleeps 5
  • 3 Twin Futons and 2 Twin Beds

View all photos for Universal Room

Bathroom | Combined shower/tub, free toiletries, slippers, electronic bidet

Universal Room

  • Sleeps 2
  • 2 Twin Beds

Japanese Western Room C Type(West Wing)

  • Sleeps 4
  • 2 Twin Futons and 2 Twin Beds

View all photos for Western Deluxe Twin With Sofa-bed(East Wing)

In-room safe, desk, free WiFi, bed sheets

Western Deluxe Twin With Sofa-bed(East Wing)

  • Sleeps 4
  • 2 Twin Sofa Beds and 2 Twin Beds

Japanese Western Room Type A(Shizen Wing)

  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Run Of House

In-room safe, desk, free WiFi, bed sheets

Run Of House

  • Sleeps 4
  • 4 Twin Futons

Japanese Western Room D Type(West Wing)

  • Sleeps 7
  • 2 Twin Beds and 5 Twin Futons

Superior Twin Room With Tatami Floor-Non-Smoking-Shizen Wing-No View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room

In-room safe, desk, free WiFi, bed sheets

Twin Room

  • Sleeps 2
  • 1 Twin Bed

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KITAKOBUSHI SHIRETOKO Hotel & Resort

Spa
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (213)
The price is $198
per night
$218 total
includes taxes & fees
Jan 6 - Jan 7
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About the neighborhood

Utoro

In Shari .Stay at this Shari hotel and you'll be within half a mile (1 km) of Utoro Onsen and 2 miles (3 km) of Oronko Rock. Also, Shiretoko National Park is within 3 miles (5 km) and Frepe Waterfall is within 6 miles (10 km).

What's nearby

  • Utoro Onsen - 1 min walk
  • Shiretoko National Park - 4 min drive
  • Shiretoko National Park Nature Center - 7 min drive
  • Shiretoko Peninsula - 11 min drive
  • Kuma-no-yu - 102 min drive

Getting around

  • Nemuro - Nakashibetsu Airport (SHB) - 88 min drive

Restaurants

  • ‪知床テラス ダイニング 波音 - ‬16 min walk
  • マルスコイ
  • ‪Cafe & Bar 334 - ‬15 min walk
  • ‪Cafe Bar Music GVO - ‬2 min drive
  • ‪知床海岸食堂 - ‬3 min drive

About this property

Shiretoko Daiichi Hotel

Family-friendly 3.5-star hotel with 2 restaurants
Shiretoko Daiichi Hotel offers its guests a full-service spa, hot springs, and a waterslide. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A children's pool, a sauna, and spa services are also featured at the family-friendly Shiretoko Daiichi Hotel. Limited free parking is available on a first-come, first-served basis.

  • 209 guestrooms or units
  • 2 dining venues
  • Karaoke
  • Deli
  • Supervised kid's activities (free)
  • Charging station for electric cars
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Game room or arcade
  • Library
  • Gift shop
  • Newspapers for purchase
  • Elevator
  • Bar or lounge
  • Coffee shop
  • 1 conference room
Shiretoko Daiichi Hotel offers 209 air-conditioned accommodations with safes and slippers. LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, モーレ　ローシャ. Services include massages. The spa is equipped with a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Languages

Japanese

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Hot springs
  • Karaoke
  • Library
  • Sauna
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with cable/satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Minimum check-in age: 20

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests booking half-board rates and requiring dinner at the hotel must arrive prior to 6 PM.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash.

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Shiretoko Daiichi Hotel Shari
Shiretoko Daiichi Hotel
Shiretoko Daiichi Shari
Shiretoko Daiichi
Shiretoko Daiichi Hotel Shari-Gun, Japan - Hokkaido
Shiretoko Daiichi Hotel Hotel
Shiretoko Daiichi Hotel Shari
Shiretoko Daiichi Hotel Hotel Shari

Frequently asked questions

How close is Shiretoko Daiichi Hotel to the airport?

Shiretoko Daiichi Hotel is 56.6 mi (88-min drive) away from the Nemuro - Nakashibetsu Airport (SHB) airport, the closest popular airport to the property.

How much does it cost to stay at Shiretoko Daiichi Hotel?

As of Dec 23, 2024, prices found for a 1-night stay for 2 adults at Shiretoko Daiichi Hotel on Jan 1, 2025 start from $251.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Shiretoko Daiichi Hotel have an airport shuttle?

Airport shuttle services are not available at Shiretoko Daiichi Hotel.

Does Shiretoko Daiichi Hotel offer free breakfast?

Shiretoko Daiichi Hotel does not offer free breakfast.

Is there a casino at Shiretoko Daiichi Hotel?

No, there is no casino at this hotel.

What time is check-in at Shiretoko Daiichi Hotel?

Check-in start time: 3 PM; Check-in end time: 6 PM.

Is there free parking at Shiretoko Daiichi Hotel?

This hotel offers free self parking.

Does Shiretoko Daiichi Hotel have a pool?

Shiretoko Daiichi Hotel features a children's pool.

Does Shiretoko Daiichi Hotel have a restaurant?

Yes, there are 2 restaurants on site.

Does Shiretoko Daiichi Hotel have a spa?

Pamper yourself with a day at モーレ　ローシャ, where you can enjoy massages.

How close is Shiretoko Daiichi Hotel to downtown Shari?

Shiretoko Daiichi Hotel is 0.5 mi away from Utoro.

Shiretoko Daiichi Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 205 out of 367 reviews" "
Rating 8 - Good. 114 out of 367 reviews" "
Rating 6 - Okay. 37 out of 367 reviews" "
Rating 4 - Poor. 10 out of 367 reviews" "
Rating 2 - Terrible. 1 out of 367 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Hui

Disliked: Cleanliness, staff & service
Please don’t stay here if you are foreigner and no car. The front desk staff just excused she can’t speak English then throw me the QR code to read by myself. I have been to many onsen hotels in Japan. The service in Shiretoko Daiichi is not comparable to the others. I can say it is the worst onsen hotel. The plates are sooo dirty at restaurant. I can’t believe it’s in Japan! The staff never greet me when they see me. Only plus point is the room is big. But they gave me a very noisy room which is next to onsen. I couldn’t sleep well cos I can hear people walk pass my room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view!
Stayed 2 nights in May 2024

8/10 Good

Alice

Traveled with partner
Liked: Staff & service, property conditions & facilities
The room cleaning team did not change the yukata used by the previous guest. I found tissue paper in the inside pocket. It was disgusting.
Stayed 4 nights in May 2024

10/10 Excellent

ok s.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility and staff. Good shuttle service and front lobby service.
Stayed 3 nights in May 2024

8/10 Good

Siok Lin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room and clean, except our room was located not near to the onsen. Really easy parking , and staff are friendly and helpful.
Stayed 3 nights in Oct 2023

10/10 Excellent

Alice

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A huge but clean and well maintained property. The dinner and breakfast buffets were well stocked with varieties, quantities and quality to please most palates. The onsen is big and the outdoor pool offers a panoramic sea view. The view of the sunset is especially mesmerizing. Don’t miss it.
Stayed 3 nights in Oct 2023

10/10 Excellent

Yuichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still I think this hotel is the best hotel in Shari It’s worth every Penny you spend. Hotel staff are extremely kind
Stayed 2 nights in Sep 2023

10/10 Excellent

Laszlo, Piliscsaba

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff of the hotel was more than perfect: we arrived in an awful rainstorm, and they sent us a shuttle, so we didn’t have to go up to the entrance. In another event, someone at the lobby helped me navigate a Japanese only website to get a reservation for a bus service. The hotel is on a hill, and the upwards road is around 20 minutes from the bus central. It’s much - much! - easier if you have a car. It can be grueling if you have big bags or if you spent the day hiking. The hotel itself is elegant and enormous. I didn’t use the onsen, but people seemed to love it. There is a laundry room, an arcade and a massage room, and also a store inside the hotel where you can buy snacks, souvenirs and drinks. The breakfast and dinner was fantastic buffet style event. They had great varieties of both western and Japanese style foods, plus desserts, soups and everything in between. Seriously, this was the best hotel dining we’ve ever had in Japan! The rooms were big (enormous even) and sunny, the bathroom was very nice and of course everything was very clean. One of my favourite stays in Japan, ever. (again: it’s much better if you have a car, and you don’t have to climb the roads after a full day of hiking.)
Stayed 2 nights in Sep 2023

10/10 Excellent

Rajesh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has humongous food options . The dinner and break fast options are amazing . Had stomach full of variety foods
Stayed 1 night in Aug 2023

6/10 Okay

Susan

Traveled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Beautiful location, very large hotel , large room, huge windows with amazing view. I did not eat at the restaurant but used the large hot springs and enjoyed the many pools. The problem is that the hotel smells bad with musty carpets, elevators smell like smoke , the room carpet was very old and stained and the toilet room smelled horrible. The hotel is in desperate need of renovations and new carpets. It is so huge that it feels uncomfortable and unwelcoming.
Stayed 2 nights in Aug 2023

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good spread of buffet items. Lovely sea view and hospitable staff.
Stayed 2 nights in Jun 2023

8/10 Good

Wen Ping, Rowland Heights

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is nice place to stay

10/10 Excellent

Wen Ping, Rowland Heights

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hot spring area view is very good, you can see the lake. it is very beautiful
Stayed 1 night in Apr 2023

8/10 Good

Claudine

Liked: Staff & service
Disliked: Property conditions & facilities
We especially would like to thank the front reception staff by the name of Lee. Lee-san has been a great help to us and she has made our check in at the hotel extremely easy and smooth. Thanks for sharing with us some of the valuable information about the national park which have save us some time and hassle. She is definitely a keeper. Shiretoko Daiichi hotel, if you see this, please compliment her on our behalf. She has somewhat made our stay at the hotel even more pleasant. ◡̎
Stayed 1 night in Mar 2023

4/10 Poor

Maria

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room is spacious, bright and clean. However, the private onsen is old and rusty. The sink, faucet, metal handle bars and anything metal around the onsen is corroding pretty badly. I turned the faucet handle on the faucet and my hand smelled like rust even after washing it. There is also rust on the tile floor. The private onsen needs full renovation and shouldn't be used by anyone in these conditions.
Stayed 4 nights in Feb 2023

8/10 Good

Yi

Liked: Cleanliness, staff & service, property conditions & facilities
The room size is generous. However, if you book in winter and the weather is not good, especially windy days, and your room is facing the ocean, the sound/noise of waves and tides are too penetrating. Breakfast and dinner are buffet style with generous spread. However, I feel the heating is not good and the food are mostly not warm, especially for dinner. The location is on a small hill/slope and not very convenient to walk around. It’s better to come with self-driving/car. The town is small.
Stayed 1 night in Jan 2023

10/10 Excellent

Ronald

Stayed 4 nights in Sep 2022

10/10 Excellent

Takenori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dinner buffet is amazing. There are also so many kind of sweets which i have never seen before. The large public bath made with jade stone from Myanmar is absolutely clean, large, comfortable and mysterious. The room with all furnitures and electric appliances i stayed is brand-new. The one thing I was disappointed about was one of bed in the room was too small(narrow width) which make me not sleep well. The check out time is 10:00am which was a little bit early for me.
Stayed 1 night in May 2022

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellant
Very large hotel. Very helpful staff. On checkout day there had been heavy snow the nightmare whihc might have prevented me getting to the aiport. Staff were on top of situation and had already offered an extra night at a discounted rate if I was unable to depart as planned. In the end it wasnt needed but I was allowed to delay my check out time. Also helpful with sending diving gear ahead of check in
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
for the family of three, two bed and 1 futon. futon was very thin and not comfortable at all.
Stayed 1 night in Oct 2019

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge traditional hotel/spa
Huge hotel. Very Japanese.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
The onsen was wonderful. The hotel provided different onsen experiences that guest could choose from and the onsen area was very spacious. We also enjoyed the food selection offered at the Viking dinner and breakfast. I would highly recommend purchasing the dinner. It’s something you don’t want to miss.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Disliked: Room comfort
Very small Tatami room
The tatami room is very small for 3 occupancy. The half board dinner is good but price still on the high side. The Onsen is a must.
Stayed 1 night in Jun 2019

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eastern Hokkaido trip
Nice, large hotel overlooking ocean from a hill. Great, huge room. Buffet dinner and breakfast were very good. Onsen was excellent. Did the boat cruise but ran out of time to do the 5 lakes.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019