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Hotel Nord Otaru

4.0 star property
4-star hotel near Otaru Canal

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Photo gallery for Hotel Nord Otaru

Exterior
Bar (on property)
View from property
Front of property
Junior Suite, Non Smoking | Down comforters, in-room safe, desk, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
  • Laundry
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
1-4-16 Ironai, Otaru, Hokkaido, 047-0031
  • Otaru Canal
    ‪1 min walk‬
  • Otaru Music Box Museum
    ‪16 min walk‬
  • Shin Nihonkai Ferry
    ‪3 min drive‬
  • Sapporo (OKD-Okadama)
    ‪47 min drive‬

Room options

View all photos for Executive Room, Non Smoking, Canal View

Down comforters, in-room safe, desk, iron/ironing board

Executive Room, Non Smoking, Canal View

  • 613 sq ft
  • Canal view
  • Sleeps 9
  • 2 Twin Beds and 3 Twin Sofa Beds

View all photos for Superior Twin Room, Non Smoking

Down comforters, in-room safe, desk, iron/ironing board

Superior Twin Room, Non Smoking

  • Canal view
  • Sleeps 7
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Family Suite, Non Smoking, Canal View

Down comforters, in-room safe, desk, iron/ironing board

Family Suite, Non Smoking, Canal View

  • 613 sq ft
  • Canal view
  • Sleeps 9
  • 3 Twin Beds and 2 Twin Sofa Beds

View all photos for Junior Suite, Non Smoking

Junior Suite, Non Smoking | Down comforters, in-room safe, desk, iron/ironing board

Junior Suite, Non Smoking

  • 419 sq ft
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Grand Twin Room, Non Smoking, Canal View

Down comforters, in-room safe, desk, iron/ironing board

Grand Twin Room, Non Smoking, Canal View

  • 613 sq ft
  • Canal view
  • Sleeps 11
  • 2 Twin Beds and 4 Twin Futons

View all photos for Comfort Double Room, Non Smoking

Down comforters, in-room safe, desk, iron/ironing board

Comfort Double Room, Non Smoking

  • 161 sq ft
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Executive Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Down comforters, in-room safe, desk, iron/ironing board

Executive Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

  • 613 sq ft
  • Canal view
  • Sleeps 9
  • 2 Twin Beds and 3 Twin Sofa Beds

View all photos for Twin Room, Accessible, Non Smoking (Eco Plan - No Cleaning Service)

Down comforters, in-room safe, desk, iron/ironing board

Twin Room, Accessible, Non Smoking (Eco Plan - No Cleaning Service)

  • 322 sq ft
  • Canal view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Comfort Double Room, Non Smoking, Eco Plan - No Cleaning Service

Down comforters, in-room safe, desk, iron/ironing board

Comfort Double Room, Non Smoking, Eco Plan - No Cleaning Service

  • 161 sq ft
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Junior Suite, Non Smoking (Eco Plan - No Cleaning Service)

Down comforters, in-room safe, desk, iron/ironing board

Junior Suite, Non Smoking (Eco Plan - No Cleaning Service)

  • 419 sq ft
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

Down comforters, in-room safe, desk, iron/ironing board

Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

  • 269 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Twin Room, Non Smoking (Type A, Eco Plan -No Cleaning Service)

Room amenity

Standard Twin Room, Non Smoking (Type A, Eco Plan -No Cleaning Service)

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Queen Room, Non Smoking, Eco Plan - No Cleaning Service

Room amenity

Standard Queen Room, Non Smoking, Eco Plan - No Cleaning Service

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Down comforters, in-room safe, desk, iron/ironing board

Family Suite, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

  • 613 sq ft
  • Canal view
  • Sleeps 9
  • 3 Twin Beds and 2 Twin Sofa Beds

View all photos for Standard Queen Roon, Non Smoking

Standard Queen Roon, Non Smoking | Down comforters, in-room safe, desk, iron/ironing board

Standard Queen Roon, Non Smoking

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking (Type A)

Standard Twin Room, Non Smoking (Type A) | Down comforters, in-room safe, desk, iron/ironing board

Standard Twin Room, Non Smoking (Type A)

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Down comforters, in-room safe, desk, iron/ironing board

Superior Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

  • 322 sq ft
  • Canal view
  • Sleeps 7
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Grand Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Down comforters, in-room safe, desk, iron/ironing board

Grand Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

  • 613 sq ft
  • Canal view
  • Sleeps 11
  • 2 Twin Beds and 4 Twin Futons

View all photos for Twin Room, Non Smoking

Down comforters, in-room safe, desk, iron/ironing board

Twin Room, Non Smoking

  • 269 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Twin Room, Accessible, Non Smoking

Down comforters, in-room safe, desk, iron/ironing board

Twin Room, Accessible, Non Smoking

  • 322 sq ft
  • Canal view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Twin Room B

Down comforters, in-room safe, desk, iron/ironing board

Standard Twin Room B

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard queen Room

Down comforters, in-room safe, desk, iron/ironing board

Standard queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Down comforters, in-room safe, desk, iron/ironing board

Junior Suite

  • Sleeps 4
  • 1 Twin Sofa Bed and 3 Twin Beds

View all photos for Superior Twin Room

Down comforters, in-room safe, desk, iron/ironing board

Superior Twin Room

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Standard twin Room A

Down comforters, in-room safe, desk, iron/ironing board

Standard twin Room A

  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room

Down comforters, in-room safe, desk, iron/ironing board

Comfort Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive River Twin

Down comforters, in-room safe, desk, iron/ironing board

Executive River Twin

  • Sleeps 5
  • 2 Twin Beds and 3 Twin Sofa Beds

View all photos for Grande Family Room

Down comforters, in-room safe, desk, iron/ironing board

Grande Family Room

  • Sleeps 5
  • 2 Twin Sofa Beds and 3 Twin Beds

Accessible Room

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Grande Japanese Western Style Room

Down comforters, in-room safe, desk, iron/ironing board

Grande Japanese Western Style Room

  • Sleeps 6
  • 2 Twin Beds and 4 Twin Futons

Similar properties

Exterior

Hotel Sonia Otaru

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, (1006)
The price is $89
per night
$98 total
includes taxes & fees
Mar 20 - Mar 21
Hotel Sonia Otaru

About the neighborhood

Otaru

Boardwalk/promenade, shopping nearby .Stay at this Otaru hotel and you'll be within half a mile (1 km) of Otaru Canal and 2 miles (3 km) of Otaru Music Box Museum. Shin Nihonkai Ferry and Otaru Tenguyama Ropeway are also within 3 miles (5 km).

What's nearby

  • Otaru Canal - 1 min walk - 0.1 miles
  • Otaru Music Box Museum - 16 min walk - 0.9 miles
  • Shin Nihonkai Ferry - 3 min drive - 1.4 miles
  • Otaru Tenguyama Ropeway - 4 min drive - 2.4 miles
  • Otaru Aquarium - 6 min drive - 3.6 miles

Getting around

  • Otaru Station - 9 min walk
  • Inaho Station - 20 min drive
  • New Chitose Intl. Airport (CTS) - 77 min drive

Restaurants

  • ‪小樽ビール 小樽倉庫No.1 - ‬3 min walk
  • ‪おたる政寿司 ぜん庵 - ‬3 min walk
  • ‪麻ほろ - ‬5 min walk
  • ‪ISO - ‬3 min walk
  • ‪小樽港湾センターシーサイドイン - ‬4 min walk

About this property

Hotel Nord Otaru

4-star hotel near Otaru Canal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A rooftop terrace, a vending machine, and a garden are also featured at Hotel Nord Otaru. For a fee, parking is available.

This 4-star Otaru hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 6 levels
  • Built in 1996
  • Terrace on the roof
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Nord Otaru offers 98 air-conditioned accommodations with safes and slippers. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Otaru hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (JPY 1,200 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,530 for adults and JPY 1,430 for children
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2530 for adults and JPY 1430 for children
  • Uncovered self parking fee: JPY 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Nord Otaru
Nord Otaru
Nord Otaru Hotel
Otaru Nord Hotel
Hotel Nord Otaru Hokkaido
Hotel Nord Otaru Hotel
Hotel Nord Otaru Otaru
Hotel Nord Otaru Hotel Otaru

Frequently asked questions

How close is Hotel Nord Otaru to the airport?

Hotel Nord Otaru is 23 mi (47-min drive) away from the Sapporo Okadama Airport (OKD) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Nord Otaru?

As of Mar 6, 2025, prices found for a 1-night stay for 2 adults at Hotel Nord Otaru on Apr 6, 2025 start from $60.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Nord Otaru have an airport shuttle?

Airport shuttle services are not available at Hotel Nord Otaru.

How close is Hotel Nord Otaru to the beach?

This hotel is 4.2 mi (9-min drive) from Otamoi Beach and 5.4 mi (14-min drive) from Shioya Beach. Don't forget your sunscreen!

Does Hotel Nord Otaru offer free breakfast?

Free breakfast isn’t provided at Hotel Nord Otaru, but buffet breakfast is offered for a fee of JPY 2530 for adults and JPY 1430 for children. It's available every day from 7 AM to 9:30 AM.

Is there a casino at Hotel Nord Otaru?

No, there is no casino at this hotel.

What time is check-in at Hotel Nord Otaru?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Hotel Nord Otaru?

Free parking is not available at this hotel. Self parking is available for JPY 1200 per night.

Does Hotel Nord Otaru have a pool?

Hotel Nord Otaru does not have a pool.

Does Hotel Nord Otaru have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Nord Otaru have a spa?

There are no spa services available at this hotel.

How close is Hotel Nord Otaru to downtown Otaru?

Hotel Nord Otaru is 0.2 mi away from Otaru.

Hotel Nord Otaru Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 520 out of 1006 reviews
Rating 8 - Good. 370 out of 1006 reviews
Rating 6 - Okay. 79 out of 1006 reviews
Rating 4 - Poor. 23 out of 1006 reviews
Rating 2 - Terrible. 14 out of 1006 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Todd R

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Yukiko

Stayed 1 night in Nov 2024

6/10 Okay

MIN FERN

Traveled with partner
Liked: Cleanliness, staff & service
Right in front of canal. Walking distance to Lawson, main shopping street. Walkable to Otaru Station
Stayed 2 nights in Sep 2024

10/10 Excellent

Man Yeon

Stayed 1 night in Aug 2024

6/10 Okay

K L

Stayed 1 night in Jul 2024

8/10 Good

Hoi Lam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and convenient for shopping
Stayed 2 nights in Jul 2024

10/10 Excellent

herman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location location location
Convenient location, walking distance to most of an attraction rooms are decent size and clean. Staff are friendly and parking is right in the hotel with fee
Stayed 1 night in Jun 2024

10/10 Excellent

Chang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from staff. Near to Otaru canal.
Stayed 1 night in Jun 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

Vivienne

Liked: Cleanliness, room comfort
Stayed 1 night in May 2024

8/10 Good

Hongxin Randal, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just next to the canal and the brewery is a plus, but it’s a little far from the Sakaimachi shopping street. Rooms are normal but clean, hotel staff is friendly. Carpark is a little unexpected, using a parking conveyor lift but staff are on hand to guide you through the process
Stayed 1 night in May 2024

10/10 Excellent

Alvin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, friendly and helpful staff, and easy to get around.
Stayed 2 nights in Apr 2024

10/10 Excellent

Naoko

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay. Some part of the side walks were slippery because covered with icy snow. I guess the local government doesn’t have any regulations to keep the sidewalks clear of icy snow.
Stayed 6 nights in Mar 2024

8/10 Good

Cale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Nord has an old style charm That matches with the art and ambiance of Otaru. The interior is modern with flairs of older architecture for artistic purposes and it pulls it off well. The room was clean, but a bit small even for Japanese sized people. I suggest to get something bigger than the comfort double room. Other than that, the Nord was just as good as any other Japanese hotel.
Stayed 5 nights in Feb 2024

10/10 Excellent

Tor Wo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location. Generally great service and accommodation. Breakfast buffet is perhaps a bit sparse.
Stayed 2 nights in Feb 2024

10/10 Excellent

Heather

Stayed 1 night in Feb 2024

4/10 Poor

TIAN SUAN

Traveled with partner
Disliked: Property conditions & facilities
Super small for 2 persons. Toilet smells
Stayed 1 night in Feb 2024

10/10 Excellent

Audrey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely be back again.
The hotel room itself was lovely, had a nice view of the canal as well. I enjoyed the heated bidet and how there is a separate vanity area with an extra sink! The parking was ¥1200 a night, which we were fine with. But the hotel doesn’t seem to keep track of which cars have paid parking for an extended period so we were asked regularly if we were there for check in and to pay for parking before we were allowed to go to our designated spot. It could definitely be annoying to some guests, so have your parking receipt on hand to avoid the hassle of explaining! :)
Stayed 7 nights in Jan 2024

8/10 Good

Ho Yan

Stayed 1 night in Dec 2023

10/10 Excellent

Leslie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Nord Otaru, situated alongside the canal, provided an excellent experience. The spacious room accommodated our needs, offering comfort with a cozy bed and pillows, ensuring a good night's rest after our skiing activities. In close proximity, numerous shops line the street, offering confectionery snacks, cakes, and biscuits. The hotel staff were exceptionally helpful, providing clear directions when asked about nearby shops. Convenient parking was available at the hotel, costing ¥1,200 for the night. Despite a momentary lapse in misplacing my room card, the hotel's reception promptly returned it when I inquired, showcasing excellent customer service. Kudos to the staff!

10/10 Excellent

Sookyung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

kgo

Liked: Cleanliness, staff & service, property conditions & facilities
Spaciouse, excellent ambientand perfect staffs
Stayed 1 night in Dec 2023

2/10 Terrible

Mei Leng

Stayed 1 night in Dec 2023

8/10 Good

Anna, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite #1 hotel in Otaru. Very well located and just mins walk to Otaru train station, Otaru canal, KFC & Sakaimachi street and I love the spread of their breakfast ❤️! I booked a Junior Suite and was given #611. I am disappointed cos the room looks dated and totally different from the pic shown on Expedia website. The only difference is there's an extra toilet. The Suite next door to mine is the one I wanted!
Stayed 2 nights in Dec 2023

10/10 Excellent

soon yee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023