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Solace Hotel Santiago

4.0 star property
4-star ski hotel near Costanera Center

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Photo gallery for Solace Hotel Santiago

Seasonal outdoor pool
Property entrance
Interior entrance
Lobby sitting area
Porch

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Spa
  • Gym
  • Room service

Explore the area

Map
Monseñor Sotero Sanz 115, Providencia, Santiago, Región Metropolitana, 5550000
  • Clínica Indisa
    ‪10 min walk‬
  • Costanera Center
    ‪14 min walk‬
  • Santiago Metropolitan Park
    ‪16 min walk‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪17 min drive‬

Room options

View all photos for Premium Suite

Premium Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Suite

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Room, 2 Twin Beds

  • 290 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Room, 1 King Bed

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

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4.3 out of 5, Excellent, (1003)
The price is $165
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$165 total
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About the neighborhood

Santiago

Skiing getaway.Your stay at this Providencia hotel places you within 3 miles (5 km) of Clinica Santa Maria and Santiago Town Square. National History Museum and San Cristobal Hill are also within 3 miles (5 km).

What's nearby

  • Costanera Center - 14 min walk
  • Santiago Town Square - 4 min drive
  • Palacio de la Moneda - 5 min drive
  • Julio Martinez Pradanos National Stadium - 6 min drive
  • San Cristobal Hill - 11 min drive

Getting around

  • Pedro de Valdivia Station - 3 min walk
  • Parque Almagro Station - 7 min drive
  • Santiago Intl. Airport (SCL) - 17 min drive

Restaurants

  • ‪Lomit's - ‬3 min walk
  • ‪Fuente Chilena Pedro de Valdivia - ‬5 min walk
  • ‪Vapiano - ‬3 min walk
  • ‪Schopdog - ‬3 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Solace Hotel Santiago

4-star ski hotel near Costanera Center
This hotel's ski shuttle (surcharge) will get you to the slopes in no time. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, along with 2 coffee shops/cafes. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Santiago hotel.

  • 1 building
  • 108 guestrooms or units
  • 13 levels
  • 2 coffee shops
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Solace Hotel Santiago offers 108 accommodations with free minibar items and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

Languages

English, Portuguese, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Things to do

  • Free bicycle rentals
  • Gym
  • Library
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 75 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in November and close in April.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Solace Hotel Santiago
Solace Santiago
Solace Hotel Santiago Hotel
Solace Hotel Santiago Santiago
Solace Hotel Santiago Hotel Santiago

Frequently asked questions

How close is Solace Hotel Santiago to the airport?

Solace Hotel Santiago is 13.1 mi (17-min drive) away from the Santiago Intl. Airport (SCL) airport, the closest popular airport to the property.

How much does it cost to stay at Solace Hotel Santiago?

As of Feb 22, 2025, prices found for a 1-night stay for 2 adults at Solace Hotel Santiago on Feb 27, 2025 start from $131.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Solace Hotel Santiago have an airport shuttle?

Solace Hotel Santiago offers an airport shuttle 24 hours a day, for a charge of USD 75 per vehicle, roundtrip.

Does Solace Hotel Santiago offer free breakfast?

Solace Hotel Santiago offers free buffet breakfast on weekdays between 6:30 AM and 10:30 AM and weekends between 7:00 AM and 11:00 AM.

Is there a casino at Solace Hotel Santiago?

No, there is no casino at this hotel.

What time is check-in at Solace Hotel Santiago?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Solace Hotel Santiago?

This hotel offers free self parking.

Does Solace Hotel Santiago have a pool?

Solace Hotel Santiago features a seasonal outdoor pool.

Does Solace Hotel Santiago have a restaurant?

Solace Hotel Santiago is home to Zafferano, which features local and international cuisine and light fare.

Does Solace Hotel Santiago have a spa?

This hotel doesn't have a spa, but it does offer deep-tissue massages.

How close is Solace Hotel Santiago to downtown Santiago?

Solace Hotel Santiago is 3.6 mi away from Santiago.

Solace Hotel Santiago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 785 out of 1006 reviews
Rating 8 - Good. 161 out of 1006 reviews
Rating 6 - Okay. 36 out of 1006 reviews
Rating 4 - Poor. 17 out of 1006 reviews
Rating 2 - Terrible. 7 out of 1006 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Nathalie

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Not sure i would go again
We arrived ar 11.15 pm and despite of previous email confirmation reminder and automatic survey for check in rating from Hotel.com, they couldn't find our booking. It took more than 20 mns to finally get⁰ keys but when we arrived at the room it was already occupied!! Coming down at the reception the receptionist first lpicked up his phone and wanted to "understand" why the room was occupied instead of finding us an other room...(by that time we had passed mighnight and simply wanted to finally get a room) When we finally could get in yhe room, it was smelling cigarettes but they never came to disinfect Too bad as it has all infrastructure to be a nice place ... It kept its promises you can read in yhe elevator "unforgettable"... indeed but not for the right reasons...
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very professional, helpful and friendly and the pool deck and bar were a beautiful place to relax.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our hotel choice
The 3rd time at the Solace and we will never consider another hotel as it delivers what we need, i.e friendly staff, clean rooms with always free water and coffee, nice breakfast and good location. Also free parking
Stayed 3 nights in Nov 2024

10/10 Excellent

Fatmir

Stayed 1 night in Oct 2024

10/10 Excellent

Warley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Equipe da recepção muito bem preparada e atenciosa, quartos limpos, camas muito confortáveis, chuveiro de teto com boa pressão, água quente, quartos amplos e muito aconchegantes. Café da manhã farto e delicioso.
Stayed 3 nights in Nov 2024

10/10 Excellent

Darren

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really good hotel. Clean, spacious room, good breakfast, great location near restaurants and metro on doorstep. Would recommend
Stayed 3 nights in Nov 2024

10/10 Excellent

Louise

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super helpful hotel Staff! And fabulous rooftop pool and bar. Very close to Metro and everything you need, Artful Hotel!
Stayed 2 nights in Nov 2024

10/10 Excellent

Yeon Ju

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Best Hotel Stay in 2024
Our stay was wonderful and the staff was so welcoming and gracious. We would highly recommend it. Everything we needed wad within walking distance!
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Victor Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Localização excelente, ao lado de uma estação de metrô, próximo ao Sky Costanera, num bairro sensacional que é a Providência. Hotel boutique muito confortável, com detalhes que fizeram a diferença. Café da manhã bom e equipe muito prestativa e competente.
Stayed 5 nights in Nov 2024

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views, right next to a subway stop.
Stayed 1 night in Oct 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Paola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy our stay, and easy to walk with many options of restaurants. The only feedback is the bathroom, needs more attention on the shower, you can see mould between the tiles, other than that we are happy with everything else, friendly staff :)
Stayed 1 night in Sep 2024

10/10 Excellent

Umberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, hip, location friendly hotel. The staff was all very accommodating too
Stayed 1 night in Oct 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant helpful staff, big picture windows, modern. My only criticism is that the shower water took a long time to get warm.
Stayed 3 nights in Oct 2024

10/10 Excellent

Christopher

Stayed 2 nights in Sep 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente! Bem localizado, rua calma, bairro tranquilo, com acesso rápido e fácil ao comércio local, metro e bons restaurantes. Você faz muitas coisas à pé, exemplo, ir ao Shopping e SKI Costaneira. Ótimo atendimento dos funcionários. Apartamento limpo e cheiroso todos os dias. Excelente chuveiro e ótima cama. Bom café da manhã, itens saborosos. Pedimos transfer para o aeroporto, foi perfeito. A Sandy nos levou, foi ótimo! Superou as expectativas. Parabéns!
Stayed 6 nights in Oct 2024

10/10 Excellent

Felipe

Stayed 5 nights in Sep 2024

10/10 Excellent

Ricardo

Stayed 3 nights in Sep 2024

10/10 Excellent

Barbara R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impecável e maravilhoso
Hotel impecável! Todos os funcionários foram extremamente educados e atenciosos. Não tivemos nenhuma dificuldade quanto ao idioma, pois eles foram muito pacientes. A cama é muito confortável, o café da manhã maravilhoso e o restaurante do hotel serve uma comida deliciosa por um preço muito bom! A vista do nosso quarto era linda e do bar no rooftop era mais linda ainda! Recomendo muito!
Stayed 8 nights in Sep 2024

8/10 Good

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

Anderson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo muito bom, exceto pelo café da manhã, único ponto que precisa melhorar, pois não houve nenhuma variação do que era ofertado durante os 6 dias, em que estive hospedado.
Stayed 6 nights in Sep 2024

10/10 Excellent

LEUNAM RODRIGUEZ

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquilo y cómodo, y la vista muy bonita
Stayed 4 nights in Sep 2024

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar para se hospedar em Santiago!
Hotel excelente, desde as acomodações ao café da manhã! Equipe de recepção super atenciosa. Ótima localização!
Stayed 4 nights in Sep 2024

10/10 Excellent

michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi, em disparado, a melhor estadia que já experienciei. Check in rápido e atencioso, late check out mediante disponibilidade, indicações de restaurantes. Prepararam uma lunch box quando tivemos passeio muito cedo, tem água, cafe, chá e chocolate quente a vontade na recepção e o frigo bar do quarto é liberado. No dia do meu aniversário, cheguei no quarto e tinha uma fatia de bolo surpresa pra mim! Eles são diferenciados. Parabéns
Stayed 4 nights in Aug 2024