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AluaSoul Mallorca Resort - Adults Only

4.0 star property
Adults-only beachfront hotel with 3 outdoor pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AluaSoul Mallorca Resort - Adults Only

Balcony view
5 restaurants, breakfast, lunch, dinner served; international cuisine
Down comforters, in-room safe, desk, laptop workspace
Exterior
Body treatments, hot stone massages, Thai massages, body scrubs, facials

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • All inclusive
    All inclusive
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Spa
    Spa
  • Hot Tub
    Hot Tub

Explore the area

Map
Avinguda de Cala Egos, s/n, Cala d'Or, Santanyi, Mallorca, 7660
  • Caló de ses Egos
    2 min walk
  • Cala d'Or Marina
    10 min walk
  • Cala Gran
    10 min drive
  • Palma de Mallorca (PMI)
    56 min drive

Room options

View all photos for Suite, Balcony (My Favorite Club)

Suite, Balcony (My Favorite Club) | Down comforters, in-room safe, desk, laptop workspace

Suite, Balcony (My Favorite Club)

  • 377 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Balcony, Sea View (2 adults)

View from room

Double Room, Balcony, Sea View (2 adults)

  • 237 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, Pool View

Balcony view

Double Room, Balcony, Pool View

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, Balcony, Partial Sea View

Junior Suite, Balcony, Partial Sea View | Down comforters, in-room safe, desk, laptop workspace

Junior Suite, Balcony, Partial Sea View

  • 344 sq ft
  • Sea view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room, Balcony, Sea View (2 Adults - My Favorite Club)

Balcony view

Superior Double Room, Balcony, Sea View (2 Adults - My Favorite Club)

  • 237 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Balcony, Sea View (2 adults)

Down comforters, in-room safe, desk, laptop workspace

Superior Double Room, Balcony, Sea View (2 adults)

  • 237 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony, Sea View (2 Adults - My Favorite Club)

Balcony view

Double Room, Balcony, Sea View (2 Adults - My Favorite Club)

  • 237 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Suite, Terrace, Pool View (My Favorite Club)

Premium Suite, Terrace, Pool View (My Favorite Club) | Down comforters, in-room safe, desk, laptop workspace

Premium Suite, Terrace, Pool View (My Favorite Club)

  • 474 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Balcony (2 Adults)

Down comforters, in-room safe, desk, laptop workspace

Double Room, Balcony (2 Adults)

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, Balcony, Sea View (My Favorite Club)

Suite, Balcony, Sea View (My Favorite Club) | Down comforters, in-room safe, desk, laptop workspace

Suite, Balcony, Sea View (My Favorite Club)

  • 474 sq ft
  • Sea view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

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About the neighborhood

Santanyi

On the beach.With a stay at this Santanyi hotel, you'll be steps from Caló de ses Egos and within a 10-minute walk of Caló des Pou. Also, Cala d'Or Marina is within half a mile (1 km) and Caló de ses Dones is within 2 miles (3 km).

What's nearby

  • Caló de ses Egos - 2 min walk - 0.2 miles
  • Cala d'Or Marina - 10 min walk - 0.6 miles
  • Cala Mondrago Beach - 8 min drive - 3.6 miles
  • Cala Gran - 10 min drive - 2.0 miles
  • Cala Sa Nau - 20 min drive - 4.2 miles

Getting around

  • Manacor Station - 32 min drive
  • Palma de Mallorca Airport (PMI) - 56 min drive

Restaurants

  • ‪El Rincón - ‬4 min drive
  • ‪La Caracola - ‬3 min drive
  • ‪Terrase Porto Cari - ‬13 min walk
  • ‪Tutti Frutti - ‬4 min drive
  • ‪Tonys Bar And Restaurant - ‬5 min walk

About this property

AluaSoul Mallorca Resort - Adults Only

Adults-only beachfront hotel with 3 outdoor pools
Some rates at AluaSoul Mallorca Resort - Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At AluaSoul Mallorca Resort - Adults Only you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Mediterranean hotel also offers a spa tub, a steam room, and a fitness center.

Smoking is allowed in designated areas at this 4-star Santanyi hotel.

  • 371 guestrooms or units
  • 7 levels
  • 2 buildings
  • 5 dining venues
  • 3 bars or lounges
  • Built in 1972
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Computer for guest use
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
AluaSoul Mallorca Resort - Adults Only offers 371 accommodations with safes and designer toiletries. Rooms open to furnished balconies. Beds feature down comforters. This Santanyi hotel provides complimentary wireless Internet access.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Thai massages, facials, and body scrubs.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • Street parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and cash. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Corfu Skorpios
Aluasoul Mallorca Resort Santanyi
Marina Corfu Skorpios Hotel Santanyi
Marina Corfu Skorpios Santanyi
Marina Skorpios Corfu
Marina Corfu Skorpios Hotel
Aluasoul Mallorca Santanyi
Aluasoul Mallorca
Aluasoul Mallorca Resort Adults Santanyi
Aluasoul Mallorca Resort Adults
Aluasoul Mallorca Adults Santanyi
Aluasoul Mallorca Adults
Aluasoul Mallorca Santanyi
AluaSoul Mallorca Resort Adults Only
AluaSoul Mallorca Resort - Adults Only Hotel
AluaSoul Mallorca Resort - Adults Only Santanyi
AluaSoul Mallorca Resort - Adults Only Hotel Santanyi

Frequently asked questions

How close is AluaSoul Mallorca Resort - Adults Only to the airport?

AluaSoul Mallorca Resort - Adults Only is 35.5 mi (56-min drive) away from the Palma de Mallorca Airport (PMI) airport, the closest popular airport to the property.

Does AluaSoul Mallorca Resort - Adults Only have an airport shuttle?

Airport shuttle services are not available at AluaSoul Mallorca Resort - Adults Only.

How close is AluaSoul Mallorca Resort - Adults Only to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does AluaSoul Mallorca Resort - Adults Only offer free breakfast?

AluaSoul Mallorca Resort - Adults Only offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at AluaSoul Mallorca Resort - Adults Only?

No, there is no casino at this hotel.

What time is check-in at AluaSoul Mallorca Resort - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at AluaSoul Mallorca Resort - Adults Only?

Free parking is not available at this hotel.

Does AluaSoul Mallorca Resort - Adults Only have a pool?

AluaSoul Mallorca Resort - Adults Only features 3 outdoor pools. Guests can enjoy pool access from 10:00 AM to 6:00 PM.

Does AluaSoul Mallorca Resort - Adults Only have a restaurant?

There are 5 onsite restaurants, offering options like international cuisine, a beachfront location, and al fresco dining.

Does AluaSoul Mallorca Resort - Adults Only have a spa?

This hotel has a spa, which features hot stone massages, body scrubs, and facials.

How close is AluaSoul Mallorca Resort - Adults Only to downtown Santanyi?

AluaSoul Mallorca Resort - Adults Only is 0.8 mi away from Cala d'Or.

AluaSoul Mallorca Resort - Adults Only Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 133 out of 278 reviews" "
Rating 8 - Good. 87 out of 278 reviews" "
Rating 6 - Okay. 41 out of 278 reviews" "
Rating 4 - Poor. 14 out of 278 reviews" "
Rating 2 - Terrible. 3 out of 278 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Janelle

Traveled with group
Liked: Cleanliness, staff & service
Love the beach access
Stayed 5 nights in Aug 2024

8/10 Good

Brittan

Traveled with partner
Liked: Staff & service
The half-board options for breakfast and dinner were good, and the staff was very nice. We loved the close by beach area and the cliff jumping. The only thing we didn’t love was our room since it felt humid/damp all the time including our bedding. If we have a chance to come back we’ll opt for a better room.
Stayed 3 nights in Aug 2024

8/10 Good

Kristian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second visit to this hotel. It’s a Great hotel with a good atmosphere. Staff helpful. Lovely beach too.
Stayed 7 nights in Aug 2024

10/10 Excellent

patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Ang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time. Great service, amazing location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Evangeline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very relaxing, beautiful beach.
Stayed 4 nights in Jul 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, definitely recommend booking My Favourite Club as the special breakfast was excellent and the servers Carlos and Elena were so welcoming and lovely!
Stayed 8 nights in Jul 2024

8/10 Good

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is advertised as adults only, however the ‘private’ beach between the two hotel buildings is actually mostly public, and gets very overcrowded with families and children. There also seemed to be no security to monitor (drunk) people going onto the beach and into the sea in the middle of the night, which was very noisy and disturbing as someone who had paid to upgrade to a premium sea view room. The hotel is also confusing from a board perspective, as a half board guest, when dining in the restaurant there are free fizzy drinks available, however we were charged for the bottle of water we had with our dinner. Maybe it’s just me but this seemed odd. Also in the ‘Fancy Bar’ as part of my favourite club- which I thought was a lovely area to relax- there is a coffee machine and soft drinks and snacks that are complimentary, however to get an iced coffee from the bar you have to pay, again the logic just seemed off to me, I think the soft drinks should be complimentary and alcohol should be at an additional charge. Overall we had a lovely stay, but the things mentioned above just tainted it a little.
Stayed 6 nights in Jul 2024

2/10 Terrible

Alexandra

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This booking was nothing as advertised. We were getting our honeymoon started and were looking for some peace and quiet, but this place has had a dj blaring the Macarena in the pool, kids running around and adults smoking weed everywhere. We ended up staying one night because it was too late to find a new place to go, but checked out after our first night of 3 nights. This is anything but luxury, more like a stay on a budget cruise with classed tiers of service and horrible food. When looking to cancel this booking, the hotel said they would refund us but it's booked through Expedia so now we’re still waiting on their back and forth. Staff was understanding to our face when communicating our discomfort with the property, but now that it’s time for our money back for the 2 unused nights, they won’t pick up the phone. When we saw the photos of the beach and that it would be an adult only experience, we expected to actually be able to go enjoy the beach, and that (although we love children) it would be a quiet time on the beach without kids running around. Apparently, the beach is open to the public, and super packed although the resort is adults only, most of the guests act like children regardless. Rooms were dingy, like glorified motel rooms, and the bathroom was questionable with stains. Also why was the water in the shower salty? I’d avoid this place, just stay somewhere quiet and inland, then travel for a beach day in the morning since it's public!
Stayed 3 nights in Jul 2024

6/10 Okay

Olivia

Ok
Stayed 3 nights in Jul 2024

4/10 Poor

Jessica

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Wouldn't come back...
Be aware that this all inclusive hotel is meant for a very specific demographic of people. It is extremely touristy with mostly intoxicated, loud, sunburnt, tattoo covered people staying there. Perhaps that is exactly what some people are looking for...The music was extremely loud around the pool, vacant lounge chairs were nearly impossible to find and drunk people making out in the pool. The live music was terrible and could be heard very loudly in our room until 11:00pm every night. We had a huge nasty bug in our bathroom that we covered with a cup and it stayed there the whole stay, never cleaned up by cleaners. There were people smoking around the hotel and whenever we sat to have a meal, or wanted to sit on our balcony, there was cigarette smoke blowing towards us. The rooms seemed worn, with SALT WATER IN THE SHOWERS AND BATHROOM TAP. Showering with salt water was horrible. Think itchy skin, terrible hair and salty teeth brushing. I have read other reviews where they respond by saying that is normal on Mallorca. SALT WATER IN THE TAPS IS NOT NORMAL IN MALLORCA. I have stayed at 6 different hotels in Mallorca and not one of them had salt water. In fact, I have travelled all around the world and never had salt water in the bathrooms. The service at the hotel was not helpful at all. I asked for help making a dinner reservation in town; nope, they couldn't help with that. I asked for a wine bottle opener; nope, they couldn't help with that. Didn't enjoy my stay!
Stayed 2 nights in Jul 2024

8/10 Good

Gøran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

4/10 Poor

Joseph

Disliked: Cleanliness, property conditions & facilities
Didn't meet my expectations, wouldn't go back
Very beautiful area but the hotel didn't quite meet our expectations. Rooms and rest of hotel are in need of some TLC and a revamp. Our room, despite being a superior double with frontal seaview, felt very bog standard and couldn't see the sea very well. Definitely not worth the extra £. The floors were dirty (a damp white floor towel showed this) and parts were falling off in the bathroom. Not too mention mould all around the shower and water damage in the ceilings. The AC smelt funny (like it needs a clean) and didn't work very well either but just enough to be able to sleep. Bed was very comfortable. The outside main pool was nice but also needs some love. EG. Pool lights weren't attached and just floating. One encounter was particularly unpleasant where my partner and I put our pool things on one of the paid-for sun beds which were met with a lady (called Natalia I believe) saying we can't sit there we have to go to the bar to reserve and pay in a very rude manor and it wasn't clearly signed at all (I'm used to most paid sunbeds where they come to you) we said ok, she came back less than 2 mins later and told us we still haven't paid. When I went to the bar and have my room number and that was all that was needed. Not great customer service and left a slightly sour taste. Apart from that experience, the staff were lovely! The 'My Favourite Club' was worth the extra with the slightly better breakfast and secluded area with free soft drinks and fruit.
Stayed 7 nights in Jul 2024

8/10 Good

wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

8/10 Good

Laura

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location and great property. Staff really helpful and lovely room with an amazing view. Breakfast was amazing, great choice and peaceful setting. Dinner, good choice and well laid out. Cons, sunbeds - hotel allow people to reserve sunbeds so by 9.30 am all sunbeds are reserved with towels. So frustrating when some arent even used until the afternoon.
Stayed 3 nights in Jul 2024

6/10 Okay

Tomasz

Traveled with family
Disliked: Property conditions & facilities
Poor security anybody can come in to the resort and out … All inclusive doesn’t mean everything is included and you can eat and drink what ever and whenever … Only entertainment guys was great and pool bar workers !!!
Stayed 4 nights in Jul 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall my wife and I had a good experience at this property. The only critique I would make is on the evening food options, they were very similar to a lower quality "all inclusive" resort in Mexico. The presentation was great, but the food quality and taste was mid range at best. Staff were great, the room was clean. I got stung badly by a jellyfish in the little cove area by the hotel, so beware of that.
Stayed 3 nights in Jul 2024

10/10 Excellent

Phil

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
Amazing place will definitely be coming back for sure!
Stayed 1 night in Jul 2024

6/10 Okay

erik

Traveled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
Staff is nice, area is good. Breakfast is good and entertainmemt was great. The only issue was the room and building. We stayed in the secondary building, the one without the restaurant, and it was quite dated and unkept. For example stains on the hallways and yellowing in the bathroom tub. Felt more like a budget motel than a resort. Also the smell if the dumpsters which seem to surrond both buildings was quite unpleasant. Unsure, however, if this is the fault of the hotel or city but either way it was very smelly.
Stayed 2 nights in Jun 2024

8/10 Good

Grant

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible location on the beach with all-inclusive options to choose. The food was great and drinks were even better.
Stayed 3 nights in Jun 2024

6/10 Okay

Linzi

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Extremely disappointed
Poor and slow check in First room given was tired and the bathroom handle was eroded. Fridge didn’t work and neither did the phone. Felt like we were in the dungeon as we were on floor zero. I asked for another room I was shown two facing the road. Which is not what we booked. By now hours had elapsed and we were only there for 3 nights. I then asked to speak to manager and he was extremely rude and shouting at me. He actually told me to go away and speak to my travel agent. I then was on the phone to the Hyatt Regency group when I was approached by the Deputy manager, who listened to our experience and eventually gave us a room on the 5th floor. This met our expectations. Terra restaurant if you’re HB or AI The hot food isn’t hot. It’s cold. When I said it was cold I was shown to a microwave. Overall it’s pretty bland. I would say breakfast is the best but hot food is still cold. Also one waitress in particular is clearing plates even when you’re putting the last bit of food in your mouth. As much as I don’t like dirty places sitting for too long. It’s inappropriate to remove someone’s plate and hover around waiting for you to finish so she can take the plate. It’s a buffet so some people may want to go back up for more food. No explanation as to what’s included as per all inclusive. Massage was terrible. We complained and didn’t pay. Not a sports massage. We went to the fine dining restaurant called Nubium. It was 5 courses served and rushed within an hour.
Stayed 3 nights in Jun 2024

10/10 Excellent

Zara

Stayed 4 nights in Sep 2023

8/10 Good

pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable hotel excellent breakfast
A clean comfortable hotel with excellent breakfast
Balcony view 5th floor
Bedroom
Drink from the bar
Stayed 1 night in Oct 2023

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel lives up to its 4 star rating. The reception staff and cleaners were always friendly, the buffet kept things interesting by changing the options every mealtime and the pool area next to the snack bar is the place to be on a sunny day, especially with the beach being a stone's throw away. And with it being adult-only, the stay was very relaxing. Where the hotel can improve is the entertainment. The evening shows were decent, but to get involved in any daytime activities, you have to speak to entertainment staff, who were hard to track down. And when we asked reception or bar staff about it, they didn't know anything. As a result, we missed out on cool activities like archery, paddle boarding and quizzes. Also, as a result of a storm, the water by the beach was filled with jellyfish. A flag signalled this the 1st day, then was green the next, despite there still being loads of jellyfish. We got stung thanks to this misinformation. Having said this, the beach flags may be the responsibility of the local council rather than the resort. We also found the al a carte restaurants to be disappointing. The quality of the food in the Italian one was no better than what you get in the buffet, and the days each restaurant is open is incredibly restrictive. Another thing that is restrictive is the choice of drinks. We went all inclusive, yet the range of cocktails were underwhelming. Overall, we enjoyed our stay but would recommend more for a short trip (4-5 days).
Stayed 4 nights in Oct 2023

8/10 Good

Madalene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was situated in a lovely location by the sea