2/10 Terrible
Diane M., Richland
Aug 3, 2024
Disliked: Cleanliness
Worst experience
This is was one of the worst experiences we have had with a vacation rental. There are ants in the property, the dryer does not work. The communication with the property owner is terrible. While staying here the keypad to the door died I messaged the owner at 10 am to let him know to which he responded he would get it fixed. When we returned that night at 10 pm it had not been fixed and we were locked out. Tried contacting the property owner which he did not respond, we ended up having to get a hotel for the night we did not have any of our belongings as they were in the rental. I tried messaging the owner again the next morning to which he responded it would be fixed at some point during the day. I informed him that we had an event that we had to be at, at a certain time the following day and needed our belongings that were inside, the owner did not seem to care at all about the situation. Needless to say we ended up having to miss our event that we traveled there for due to this situation.I would not recommend renting from this property owner ever
Diane M.
Stayed 7 nights in Jul 2024