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Hilton Sandestin Beach Golf Resort & Spa

4.0 star property
Beachfront resort near Miramar Beach

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Photo gallery for Hilton Sandestin Beach Golf Resort & Spa

Exterior
Presidential Suite, 1 King Bed | Living area | 65-inch TV with cable channels
Private beach, rowing
Deluxe Suite, 2 Queen Beds, Non Smoking, Beachfront | View from room
Snack bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar

Explore the area

Map
4000 S Sandestin Blvd, Miramar Beach, Miramar Beach, FL, 32550
  • Sandestin Golf Resort - Raven, Burnt Pine, Baytowne, The Links
    ‪18 min walk‬
  • Silver Sands Premium Outlets
    ‪4 min drive‬
  • Grand Boulevard at Sandestin
    ‪5 min drive‬
  • Fort Walton Beach, FL (VPS-Northwest Florida Regional)
    ‪39 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Beachfront

Junior Suite, 1 King Bed, Beachfront | View from room

Junior Suite, 1 King Bed, Beachfront

  • Beach view
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed, Lanai, Pool View

Room, 1 King Bed, Lanai, Pool View | View from room

Room, 1 King Bed, Lanai, Pool View

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Partial View

Deluxe Suite, 1 King Bed, Partial View | Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Deluxe Suite, 1 King Bed, Partial View

  • Sleeps 6
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Beachfront

Premium Room, 1 King Bed, Beachfront | View from room

Premium Room, 1 King Bed, Beachfront

  • Beach view
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Deluxe Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Lanai, Pool View

Room, 1 King Bed, Lanai, Pool View | View from room

Room, 1 King Bed, Lanai, Pool View

  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Partial View

Room, 1 King Bed with Sofa bed, Partial View | Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 1 King Bed with Sofa bed, Partial View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed, Beachfront

Executive Room, 1 King Bed, Beachfront | View from room

Executive Room, 1 King Bed, Beachfront

  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Queen Beds, Partial View

2 Queen Beds, Partial View | View from room

2 Queen Beds, Partial View

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Beach View

View from room

Room, 1 King Bed with Sofa bed, Beach View

  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed (1 Bedroom)

Deluxe Suite, 1 King Bed (1 Bedroom) | Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Deluxe Suite, 1 King Bed (1 Bedroom)

  • Sleeps 6
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bay View (Mobility & Hearing, Bathtub)

Room, 2 Queen Beds, Accessible, Bay View (Mobility & Hearing, Bathtub) | View from room

Room, 2 Queen Beds, Accessible, Bay View (Mobility & Hearing, Bathtub)

  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Beach View

View from room

Room, 1 King Bed, Beach View

  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Queen Beds, Beach View

View from room

2 Queen Beds, Beach View

  • Beach view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Queen Beds, Non Smoking, Beachfront

Deluxe Suite, 2 Queen Beds, Non Smoking, Beachfront | View from room

Deluxe Suite, 2 Queen Beds, Non Smoking, Beachfront

  • Beach view
  • Sleeps 6
  • 2 Queen Beds

View all photos for King Ambassador Suite, 1 King Bed

King Ambassador Suite, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, iron/ironing board

King Ambassador Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 2 Queen Beds, Beach View

Deluxe Suite, 2 Queen Beds, Beach View | View from room

Deluxe Suite, 2 Queen Beds, Beach View

  • Beach view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Suite, 2 Queen Beds, Partial View

Deluxe Suite, 2 Queen Beds | Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Deluxe Suite, 2 Queen Beds, Partial View

  • Sleeps 6
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Beach View

View from room

Junior Suite, 1 King Bed, Beach View

  • Beach view
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Lanai, Resort View

Deluxe Suite, 1 King Bed, Lanai, Resort View | View from room

Deluxe Suite, 1 King Bed, Lanai, Resort View

  • Resort view
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Pool View

View from room

Room, 2 Queen Beds, Pool View

  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Deluxe Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible (Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Lanai, Beachfront

Suite, 1 King Bed, Lanai, Beachfront | View from room

Suite, 1 King Bed, Lanai, Beachfront

  • Beach view
  • Sleeps 6
  • 1 King Bed

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Exterior

Hilton Garden Inn Destin Miramar Beach

Miramar Beach
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,005 reviews
The price is $170
includes taxes & fees
$152 per night
Mar 23 - Mar 24
Hilton Garden Inn Destin Miramar Beach

About the neighborhood

Miramar Beach

On the beach.You'll be within half a mile (1 km) of Miramar Beach and 2 miles (3 km) of Sandestin Golf Resort - Raven, Burnt Pine, Baytowne, The Links with a stay here. Sirens at the Beach and Choctawhatchee Bay are also within 2 miles (3 km).
View more Resorts in Miramar BeachOpens in a new window

What's nearby

  • Sandestin Golf Resort - Raven, Burnt Pine, Baytowne, The Links - 18 min walk - 1.0 mile
  • Sirens at the Beach - 4 min drive - 1.2 miles
  • Silver Sands Premium Outlets - 4 min drive - 2.0 miles
  • Grand Boulevard at Sandestin - 5 min drive - 2.2 miles
  • The Village of Baytowne Wharf - 7 min drive - 2.6 miles

Getting around

  • Northwest Florida Regional Airport (VPS) - 39 min drive

Restaurants

  • Sandcastles Restaurant and Lounge
  • ‪Starbucks - ‬6 min drive
  • ‪Seagar's Prime Steaks & Seafood - ‬4 min walk
  • ‪Cantina Laredo Modern Mexican - ‬5 min drive
  • ‪Another Broken Egg Cafe - ‬5 min drive

About this property

Hilton Sandestin Beach Golf Resort & Spa

Beachfront resort near Miramar Beach
Simply step outside to unwind on the resort's beach. At Hilton Sandestin Beach Golf Resort & Spa you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This beach resort also offers a children's pool, a health club, and a steam room. For a fee, parking is available.

This Miramar Beach resort is smoke free.

  • 590 guestrooms or units
  • 22 levels
  • 2 buildings
  • 4 dining venues
  • Meeting rooms
  • 62500 sq ft of conference space
  • 5806 sq m of conference space
  • Built in 1984
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Hilton Sandestin Beach Golf Resort & Spa offers 590 air-conditioned accommodations with laptop-compatible safes and safes. Rooms open to balconies. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Premium cable television is provided. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Serenity by the sea Spa has 16 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

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Sandestin Golf and Beach Resort

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
3.9 out of 5, Good, 3,493 reviews
The price is $169
includes taxes & fees
$151 per night
Mar 19 - Mar 20
Sandestin Golf and Beach Resort

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Secured, uncovered self parking on site (USD 15 per day)
  • Secured, uncovered valet parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 32.95 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Mini golf
  • Rowing/canoeing
  • Steam room
  • TV in common areas
  • Volleyball
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 65-inch HDTV with premium cable channels

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 44.80 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 32.95 per person
  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Uncovered self parking fee: USD 15 per day (in/out privileges)
  • Uncovered valet parking fee: USD 30 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

No motorcycles are allowed on the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Golf Hilton
Golf Resort
Hilton Golf
Hilton Sandestin Beach
Hilton Sandestin Beach Golf
Hilton Sandestin Beach Golf Resort
Hilton Sandestin Beach Resort
Sandestin Beach Golf Resort
Sandestin Beach Hilton
Sandestin Beach Resort
Hilton Golf Resort
Hilton Sandestin Beach Golf Resort Miramar Beach
Hilton Sandestin Beach Golf Miramar Beach
Hilton Sandestin & Spa Destin
Hilton Sandestin Beach Golf Resort Spa
Hilton Sandestin Beach Golf Resort & Spa Resort
Hilton Sandestin Beach Golf Resort & Spa Destin
Hilton Sandestin Beach Golf Resort & Spa Resort Destin
Hilton Sandestin & Spa Miramar
Hilton Sandestin Beach Golf Resort Spa
Hilton Sandestin Beach Golf Resort & Spa Resort
Hilton Sandestin Beach Golf Resort & Spa Miramar Beach
Hilton Sandestin Beach Golf Resort & Spa Resort Miramar Beach

Frequently asked questions

How close is Hilton Sandestin Beach Golf Resort & Spa to the airport?

Hilton Sandestin Beach Golf Resort & Spa is 24.2 mi (39-min drive) away from the Northwest Florida Regional Airport (VPS) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Sandestin Beach Golf Resort & Spa?

As of Mar 18, 2025, prices found for a 1-night stay for 2 adults at Hilton Sandestin Beach Golf Resort & Spa on Mar 24, 2025 start from $254.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Sandestin Beach Golf Resort & Spa have an airport shuttle?

Airport shuttle services are not available at Hilton Sandestin Beach Golf Resort & Spa.

How close is Hilton Sandestin Beach Golf Resort & Spa to the beach?

This resort is on a private beach. Don't forget your sunscreen!

Does Hilton Sandestin Beach Golf Resort & Spa offer free breakfast?

Free breakfast isn’t provided at Hilton Sandestin Beach Golf Resort & Spa, but buffet breakfast is offered for a fee of USD 32.95 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Hilton Sandestin Beach Golf Resort & Spa?

No, there is no casino at this resort.

What time is check-in at Hilton Sandestin Beach Golf Resort & Spa?

Check-in start time: 4 PM; Check-in end time: 2:00 AM.

Is there free parking at Hilton Sandestin Beach Golf Resort & Spa?

Free parking is not available at this resort. Self parking is available for USD 15 per day, and valet parking for USD 30 per night.

Does Hilton Sandestin Beach Golf Resort & Spa have a pool?

Hilton Sandestin Beach Golf Resort & Spa features 2 outdoor pools, an indoor pool, and a children's pool.

Does Hilton Sandestin Beach Golf Resort & Spa have a restaurant?

Yes, there are 4 restaurants on site.

Does Hilton Sandestin Beach Golf Resort & Spa have a spa?

Pamper yourself with a day at Serenity by the sea Spa, where you can enjoy body scrubs, facials, and mani/pedis.

How close is Hilton Sandestin Beach Golf Resort & Spa to downtown Miramar Beach?

Hilton Sandestin Beach Golf Resort & Spa is 1.9 mi away from Miramar Beach.

Hilton Sandestin Beach Golf Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 650 out of 1009 reviews
Rating 8 - Good. 184 out of 1009 reviews
Rating 6 - Okay. 92 out of 1009 reviews
Rating 4 - Poor. 45 out of 1009 reviews
Rating 2 - Terrible. 38 out of 1009 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
My husband and I recently stay here for 2 nights, the property was very well maintained. The view from our room was amazing. The hotel has direct access to the beach.
Stayed 2 nights in Dec 2024

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing property
Stayed 3 nights in Nov 2024

6/10 Okay

Neal

Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very clean. Nice staff. Food in Sandcastles was very good.
Stayed 2 nights in Nov 2024

10/10 Excellent

OMER

Stayed 2 nights in Sep 2024

10/10 Excellent

Gina M, Staten Island

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort
Stayed 4 nights in Oct 2024

10/10 Excellent

Maria, Houma

Stayed 2 nights in Oct 2024

8/10 Good

Jeffrey Scott, Adelanto

Traveled with partner
Liked: Amenities
Great property
Stayed 4 nights in Oct 2024

10/10 Excellent

Joshua

Stayed 3 nights in Jun 2024

10/10 Excellent

Dat

Liked: Cleanliness
Stayed 2 nights in Sep 2024

6/10 Okay

Barry

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Front desk associate did not provide me my parking decal and breakfast vouchers when i first arrived. Also, lack of transparency between front desk team and engineers/technicians at resort lead to back and forth issues trying to resolve a door issues that took over 2 hours to fix.
Stayed 2 nights in Oct 2024

8/10 Good

junmo

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
해변접근성 좋음
Stayed 4 nights in Oct 2024

6/10 Okay

Liza

Stayed 3 nights in Oct 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
nice service. Great restaurant. Super easy check in.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cory

Traveled with group
Beautiful views!
Stayed 1 night in Oct 2024

8/10 Good

Danielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel right on the beach. Provided beach chairs for $47 a day, as well as an inside and outside pool. Rooms were spacious and beds were pretty comfortable. Only complaint is the cleaning service, as our beds were made, but trash was never taken out, and sand was never vacuumed.
Stayed 3 nights in Oct 2024

2/10 Terrible

Keith

Stayed 2 nights in Oct 2024

10/10 Excellent

Douglas, Mt Zion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

BHAUTIKKUMAR

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The stay was awesome, service and cleanness is absolutely 10/10.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ronaldo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing I recommend
Stayed 5 nights in Oct 2024

8/10 Good

Brett

Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Asma

Stayed 3 nights in Oct 2024

6/10 Okay

Johanna

Traveled with family and small children
Disliked: Cleanliness, staff & service
Of the 5 night stay there was only one day we did not have to beg and pester for our room to be serviced. The last day. Probably because staff was sick of us asking? I asked multiple times if i was crazy- if rooms being cleaned was optional & I needed to ask? Staff via text said it was a standard but they would put in my request. I said if it was standard -why do I need to request it? The reply was oh so you dont want service? How asinine. They kept talking to me like this when we just wanted clean towels and bedding. Traveling w/ four kids & spending 500 plus a night on the room plus 200-300 a day on food etc it seems insane to beg for service. The first day asking someone finally came at night & made two beds & left. Loosely made the beds no cleaning. The 2nd day the mains said to leave and they were coming in to clean after we asked again. We left and sat in the lobby for 45-50 minutes. My older kids went up to see if it was done and found no one had even entered!! It was so infuriating sitting with toddlers for an hour in the lobby. The head lady came & was like they didnt enter and clean!? They were there going to. I said nope! She did it herself & it was the only night the room was cleaned nice.We had maids knocking at ten pm asking to service the room?! Like a joke because we asked? It was so awkward & weird. We are nice and normal people but this five days they forgot half our meal one night- no refund ? And our last day the one heated pool /hot tub were cold broken!

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Excellent service. Great food.
Stayed 3 nights in Oct 2024

10/10 Excellent

andrew

Stayed 6 nights in Feb 2023