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Mercure Salzburg City

4.0 star property
4-star hotel near Mirabell Palace and Gardens

Choose dates to view prices

Photo gallery for Mercure Salzburg City

Garden
Lobby sitting area
Hypo-allergenic bedding, in-room safe, desk, soundproofing
Garden
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Pet friendly
  • Breakfast available
  • Room service

Explore the area

Map
Bayerhamerstrasse 14 A, Salzburg, Salzburg, 5020
  • Linzer Gasse
    ‪7 min walk‬
  • Salzburg Congress Convention Center
    ‪11 min walk‬
  • Mirabell Palace and Gardens
    ‪11 min walk‬
  • Salzburg (SZG-W.A. Mozart)
    ‪21 min drive‬

Room options

View all photos for Standard Twin Room, Bathtub

Standard Twin Room, Bathtub | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Standard Twin Room, Bathtub

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Superior Double Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

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Front of property

Cocoon Salzburg

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  • Free WiFi
  • Breakfast available
  • Bar
4.6 out of 5, Wonderful, (937)
The price is $80
per night
$92 total
includes taxes & fees
Feb 19 - Feb 20
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About the neighborhood

Salzburg

Schallmoos stay.Within a 15-minute walk of this Schallmoos hotel, you'll find Mirabell Palace and Gardens and Mirabell Gardens. Old City Hall and Mozart's Birthplace are also within 2 miles (3 km).

What's nearby

  • Mirabell Palace and Gardens - 11 min walk
  • Mozart's Birthplace - 17 min walk
  • Salzburg Christmas Market - 20 min walk
  • Salzburg Cathedral - 4 min drive
  • Fortress Hohensalzburg - 4 min drive

Getting around

  • Salzburg Aigen S-Bahn - 6 min drive
  • Salzburg Central Station - 10 min walk
  • W.A. Mozart Airport (SZG) - 21 min drive

Restaurants

  • ‪Die Weisse - ‬3 min walk
  • ‪Taj Mahal - ‬2 min walk
  • ‪Mexxx Gay Bar - ‬6 min walk
  • ‪Freaksound Club - ‬7 min walk
  • ‪Bella Vita Pizzeria Ristorante - ‬6 min walk

About this property

Mercure Salzburg City

4-star hotel near Mirabell Palace and Gardens
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 5 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 2842 square feet (264 square meters) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Mercure Salzburg City. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Salzburg hotel is smoke free.

  • 1 building
  • 121 guestrooms or units
  • 3 levels
  • 2842 sq ft of conference space
  • 264 sq m of conference space
  • Built in 1989
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Salzburg City offers 121 accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Salzburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, German

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (EUR 20 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out fee: EUR 39

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.85 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Uncovered self parking fee: EUR 20 per night (in/out privileges)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 39

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, cash, and mobile payments.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Mercure Hotel Salzburg City
Mercure Salzburg City
Accor Salzburg Kapuzinerberg
Mercure Salzburg Kapuzinerberg Hotel Salzburg
Mercure Salzburg City Hotel
Mercure Salzburg City Hotel Salzburg
Accor Salzburg City
Mercure Salzburg City Hotel
Mercure Salzburg City Salzburg
Mercure Salzburg City Hotel Salzburg

Frequently asked questions

How close is Mercure Salzburg City to the airport?

Mercure Salzburg City is 7.6 mi (21-min drive) away from the W.A. Mozart Airport (SZG) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Salzburg City?

As of Feb 5, 2025, prices found for a 1-night stay for 2 adults at Mercure Salzburg City on Feb 15, 2025 start from $92.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Salzburg City have an airport shuttle?

Airport shuttle services are not available at Mercure Salzburg City.

Does Mercure Salzburg City offer free breakfast?

Free breakfast isn’t provided at Mercure Salzburg City, but buffet breakfast is offered for a fee of EUR 26 per person. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Mercure Salzburg City?

No, there is no casino at this hotel, but Klessheim Palace Casino (8-min drive) is nearby.

What time is check-in at Mercure Salzburg City?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Mercure Salzburg City?

Free parking is not available at this hotel. Self parking is available for EUR 20 per night.

Does Mercure Salzburg City have a pool?

Mercure Salzburg City does not have a pool.

Does Mercure Salzburg City have a restaurant?

Yes, there is a restaurant on site.

Does Mercure Salzburg City have a spa?

There are no spa services available at this hotel.

How close is Mercure Salzburg City to downtown Salzburg?

Mercure Salzburg City is 0.5 mi away from Salzburg.

Mercure Salzburg City Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 308 out of 1000 reviews
Rating 8 - Good. 461 out of 1000 reviews
Rating 6 - Okay. 167 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Neville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Kha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mercure Salzburg City is a great hotel and I would stay again. The staff are super friendly, the hotel is well located (only 12 - 15 mins leisurely walk from the Makartsteg Bridge that crosses the Salzach), the rooms are spacious and clean, and the beds comfortable. The only disappointment was that the complementary bottles of water (2) in the fridge are not replaced each morning. So regardless of a single or multiple night stay, you get the two bottles. That doesn't make sense. If I book one night, I get the same as someone staying longer? Mercure management team: if you are going to provide water (which I really appreciated), then please make it consistent and fair. If I had known, I'd have bought water on my way back to the hotel on the second night. Buying your water at reception costs more than 3x the price in Spar!
Stayed 2 nights in Aug 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Marc

Disliked: Staff & service, amenities, property conditions & facilities
Not a great hotel. The staff don’t want to be there. The hotel was loud. The whole stay was pretty irritating. I would not stay here again
Stayed 1 night in Aug 2024

8/10 Good

Tessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jul 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to the train station, Mirabel gardens and hop on hop off bus in walking distance. We ate in the restaurant every night, meals were well priced and amazing.The staff were a great help with our questions. Thank you Toth for the great service you provided in the restaurant, you must try the Wien as schnitzel!
Stayed 3 nights in Jul 2024

2/10 Terrible

Andrew

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Book somewhere else
Bathroom was dirty mouldy shower. Very outdated. Carpets stained Wall marked and in need of paint. Air conditioning was not working
Stayed 1 night in Jul 2024

8/10 Good

Ranga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous and helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

David, farnborough

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

roland

Stayed 3 nights in May 2024

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2024

6/10 Okay

Patricia

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The carpet in the room was really old, it needs to be upgraded.
Stayed 2 nights in Dec 2023

6/10 Okay

Felix

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Carpets are worn. Decor is hotel marketing. Bathrooms were full of mildew. This place needs a complete overhaul.
Stayed 2 nights in Dec 2023

8/10 Good

Juli

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, and great front of house service. But the two members of staff in the bar (1x male and 1x female) we found to be rude, particularly the guy who i needed to complain about. Because of the way we were treated we would not stay here again
Stayed 2 nights in Dec 2023

6/10 Okay

Paul

Stayed 1 night in Dec 2023

8/10 Good

Karl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mercure hotel in Salzburg was a great value choice for staying in a location that was convenient to get into the city centre and explore the Christmas markets and city attractions. Just about 10 minutes walk from the main train station and with a bus stop only 2 minutes away, you can get around the city and local area with ease. Much of Salzburg is easily walkable. The hotel is in a quiet residential area, the rooms are modern and comfortable and there are dining options on site, but these were expensive so we used the many cafes and restaurants in the city.
Stayed 3 nights in Nov 2023

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the property is excellent and the breakfasts are especially good.
Stayed 2 nights in Sep 2023

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was excellent and the breakfast was very good even including lactose free milk...
Stayed 1 night in Sep 2023

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definite Stay
Mercure in Salzburg is in a quiet neighborhood not far from the central station. Double bed was firm but comfy. Bathroom was fine with large enough shower although i don't know why there was a towel bar in front of the sink. Breakfast buffet ay 24 euros was a little high although selection was good. I'd definitely stay there again if i return to Salzburg.
Stayed 1 night in Aug 2023

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Hermans

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

8/10 Good

Jayantha

Stayed 2 nights in May 2023

8/10 Good

Julie

Stayed 3 nights in May 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and professional. The room was clean, spacious and comfortable. There were tea and coffee making facilities in the room as well as a safe. The hotel is situated in the New Town with the Old Town a 15 minute walk away. The walk does take you past many shops and eateries and is very pleasant.
Stayed 2 nights in May 2023