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Mercure Tunbridge Wells Hotel

4.0 star property
4-star hotel near Dunorlan Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Tunbridge Wells Hotel

Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Superior Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets
Superior Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Pet friendly

Explore the area

Map
8 Tunbridge Road, Pembury, Royal Tunbridge Wells, England, TN2 4QL
  • Dunorlan Park
    3 min drive
  • Black Horse Restaurant
    9 min walk
  • Royal Tunbridge Wells High Brooms Station
    10 min drive
  • London (LGW-Gatwick)
    48 min drive

Room options

View all photos for Family Room, Multiple Beds (Classic)

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds (Classic)

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Privilege, Room, 1 Double Bed

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 2 Twin Beds

  • 226 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Double Bed

  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 Double Bed

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

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Front of property

The Spa Hotel

Pool
Spa
Parking included
Free WiFi
4.4 out of 5, Excellent, (884)
The price is $110
per night
$132 total
includes taxes & fees
Jan 6 - Jan 7
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About the neighborhood

Royal Tunbridge Wells

In Royal Tunbridge Wells .You'll find Dunorlan Park and Pantiles within 3 miles (5 km) of this hotel. Tonbridge Castle and Hop Farm Family Park are also within 6 miles (10 km).

What's nearby

  • Dunorlan Park - 3 min drive
  • Assembly Hall Theater - 4 min drive
  • Pantiles - 5 min drive
  • Bewl Water - 11 min drive
  • Hever Castle and Gardens - 27 min drive

Getting around

  • Maidstone Beltring Station - 9 min drive
  • Gatwick Airport (LGW) - 48 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪The Robin Hood - ‬3 min drive
  • ‪Royal Oak - ‬4 min drive
  • ‪Pierre Loti - ‬5 min drive
  • ‪Costa Coffee - ‬7 min walk

About this property

Mercure Tunbridge Wells Hotel

4-star hotel near Dunorlan Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 8 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 4306 square feet (400 square meters) and includes conference space. The business-friendly Mercure Tunbridge Wells Hotel also features multilingual staff, a garden, and a picnic area. Parking is available for a fee.

This 4-star Royal Tunbridge Wells hotel is smoke free.

  • 1 building
  • 84 guestrooms or units
  • 2 levels
  • 4306 sq ft of conference space
  • 400 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Tunbridge Wells Hotel offers 84 accommodations with hair dryers and complimentary toiletries. LED televisions come with digital channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LED TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 10 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Tunbridge Wells
Mercure Hotel Tunbridge Wells
Mercure Tunbridge Wells
Mercure Tunbridge Wells Hotel
Tunbridge Wells Mercure
Tunbridge Wells Mercure Hotel
Mercure Tunbridge Wells Hotel Pembury
Mercure Tunbridge Wells Pembury, Royal Tunbridge Wells
Ramada Royal Tunbridge Wells
Royal Tunbridge Wells Ramada
Ramada Hotel Tunbridge Wells
Mercure Tunbridge Wells
Mercure Tunbridge Wells Hotel Hotel
Mercure Tunbridge Wells Hotel Royal Tunbridge Wells
Mercure Tunbridge Wells Hotel Hotel Royal Tunbridge Wells

Frequently asked questions

How close is Mercure Tunbridge Wells Hotel to the airport?

Mercure Tunbridge Wells Hotel is 37.7 mi (48-min drive) away from the Gatwick Airport (LGW) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Tunbridge Wells Hotel?

As of Dec 23, 2024, prices found for a 1-night stay for 2 adults at Mercure Tunbridge Wells Hotel on Jan 2, 2025 start from $64.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Tunbridge Wells Hotel have an airport shuttle?

Airport shuttle services are not available at Mercure Tunbridge Wells Hotel.

Does Mercure Tunbridge Wells Hotel offer free breakfast?

Free breakfast isn’t provided at Mercure Tunbridge Wells Hotel, but buffet breakfast is offered for a fee of GBP 17.95 per person. It's available on weekdays from 6:30 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a casino at Mercure Tunbridge Wells Hotel?

No, there is no casino at this hotel.

What time is check-in at Mercure Tunbridge Wells Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Mercure Tunbridge Wells Hotel?

Free parking is not available at this hotel. Self parking is available for GBP 10 per day.

Does Mercure Tunbridge Wells Hotel have a pool?

Mercure Tunbridge Wells Hotel does not have a pool.

Does Mercure Tunbridge Wells Hotel have a restaurant?

Mercure Tunbridge Wells Hotel is home to The Mallows, which features international cuisine.

Does Mercure Tunbridge Wells Hotel have a spa?

There are no spa services available at this hotel.

How close is Mercure Tunbridge Wells Hotel to downtown Royal Tunbridge Wells?

Mercure Tunbridge Wells Hotel is 0.6 mi away from Pembury.

Mercure Tunbridge Wells Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 278 out of 1002 reviews" "
Rating 8 - Good. 396 out of 1002 reviews" "
Rating 6 - Okay. 205 out of 1002 reviews" "
Rating 4 - Poor. 81 out of 1002 reviews" "
Rating 2 - Terrible. 42 out of 1002 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nuur

Stayed 1 night in Sep 2024

8/10 Good

DANIELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a little dated and tired looking and the corridors smell musty. The price isn't too bad for what you get. Room was ok but unfortunately we were on the ground floor which faced onto the courtyard, there was a wedding on that night and the guests use the courtyard until 10pm and the function room is opposite so my bedroom was a bit noisy. The bed was fairly comfortable, shower was hot and the bathroom clean. The carpark is a good size but if there is a function on it's much harder to find a space. A good location to drive into Maidstone and surrounding areas. I'd like to give a special mention to Tom who checked us in and the next day he remembered to ask how our first night was and due to the noise from the wedding he gave us 2 free drinks from the bar and complementary breakfast the next day. Tom went above and beyond to make sure we felt valued and looked after, thank you Tom.
Stayed 2 nights in Sep 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakaway
Room, bed and pillows were good. Staff polite. Only one thing i picked up on, the.food hygiene of the staff was poor. Person touched the loaf of bread with bare hands, should of left it in the selophane bag. Another, brought cups, then glasses out carried with fingers inside. The Staphylococcus bacteria could be passed to customers Bacteria could be passed on
Stayed 2 nights in Sep 2024

6/10 Okay

Gordon

Disliked: Amenities, property conditions & facilities
Inconsistent staff - some helpful but others not very friendly. Room was OK but bathroom was basic with a stained bath that was a bit off putting. Not a very convenient location.
Stayed 1 night in Aug 2024

4/10 Poor

Alexander

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
1. Needs to be maintained properly (sockets don't work, sink outflow does not either) 2. Needs a lift for people on first floor.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Nobody on the reception desk when We arrived. Key card didn't work, had to return to the reception to have problem rectified. Very noisy plumbing in room. However room was clean, bed was comfortable and shower was good.
Stayed 1 night in Sep 2024

2/10 Terrible

Adam

Business traveler
Disliked: Staff & service, room comfort
Not very good
The reception staff were not very helpful with problems at this hotel. I was woken up on the first night at 12:30 by two employees trying to enter a room with a claw hammer and wood chisel. They were hammering the door for around 10-15 minutes before i went out to explain that what they were doing would not gain entry. They then proceeded to hammer the door for a few more minutes before another visitor went out and told them the same thing. When i mentioned this to reception later that day she laughed and said hopefully that wont happen again tonight.
Stayed 3 nights in Sep 2024

10/10 Excellent

Anthony

Stayed 3 nights in Sep 2024

8/10 Good

Ron

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Tanya

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Hedd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was only an overnight stay on way to Dover
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Overnight in Pembury
Firstly, the thing that stood out about the hotel was the friendly and helpful staff - a particular mention for Ben on reception, who was a credit to the hotel. The rooms we booked were spacious and comfortable, but starting to look a little tired. There were a few little niggly things that would be easy to fix (eg a light switch didn't work, the TV remote had no back on the battery compartment and only worked intermittently) that didn't spoil our stay but pointed to the hotel needing a bit of extra time needed to sort out the little things.
Stayed 1 night in Aug 2024

8/10 Good

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel. We had a comfortable stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Bebhinn

Stayed 1 night in Aug 2024

4/10 Poor

Laura

Traveled with family and small children
Disliked: Cleanliness, staff & service
The property looks amazing from outside, the building is dated smells like cigarettes, the check in was unfriendly and the staff member was a little rude. The room was not clean, we were 3 people the towels were only for 2 people, there was long black hair on the toilet seat and in the bath. There were also soap stains in the shower from probably other previous clients in that room. I did not have breakfast so do not know what the restaurant area looked like.
Stayed 1 night in Aug 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Robbie

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Liked !
Stayed 1 night in Aug 2024

10/10 Excellent

Derek

Traveled with partner
Liked: Cleanliness, staff & service
The staff are friendly and helpful.the food in the restaurant was very good and the service was great
Stayed 1 night in Aug 2024

8/10 Good

Sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, room was lovely. The only downside was there wasn't any air con. We asked for a fan but it didn't cool us down.
Stayed 5 nights in Aug 2024

6/10 Okay

john

Business traveler
Liked: Cleanliness, room comfort
Regular Dinner ok but rushed, Romanian dessert wine appalling Breakfast good for this type of hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Olga

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Good for a short stay
Stayed 1 night in Aug 2024

8/10 Good

SANDRA

Traveled with group
Liked: Cleanliness, staff & service
Stayed overnight and all was fine. Staff were so friendly and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel , room a little tired in places but overall a good stay , comfy bed, exceptionally clean and lovely staff
Stayed 1 night in Jul 2024