See all properties

Mercure Tunbridge Wells Hotel

4.0 star property
4-star hotel near Dunorlan Park

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Mercure Tunbridge Wells Hotel

Exterior
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Superior Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets
Breakfast and dinner served, international cuisine

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Laundry
    Laundry
  • Parking available
    Parking available
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
8 Tunbridge Road, Royal Tunbridge Wells, England, TN2 4QL
  • Tunbridge Wells Chalybeate
    3 min drive
  • Dunorlan Park
    3 min drive
  • Assembly Hall Theater
    4 min drive
  • London (LGW-Gatwick)
    48 min drive

Room options

View all photos for Family Room, Multiple Beds (Classic)

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds (Classic)

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Privilege, Room, 1 Double Bed

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 2 Twin Beds

  • 226 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Double Bed

  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 Double Bed

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed
Front of property
The Spa Hotel
Pool
Spa
Parking included
Free WiFi
4.4 out of 5, Excellent, (863)
The price is $140
per night
$168 total
includes taxes & fees
Nov 19 - Nov 20
The Spa Hotel

About the neighborhood

Royal Tunbridge Wells

In Royal Tunbridge Wells .You'll find Dunorlan Park and Pantiles within 3 miles (5 km) of this hotel. Tonbridge Castle and Hop Farm Family Park are also within 6 miles (10 km).

What's nearby

  • Dunorlan Park - 3 min drive
  • Assembly Hall Theater - 4 min drive
  • Pantiles - 5 min drive
  • Tonbridge Castle - 8 min drive
  • Bewl Water - 11 min drive

Getting around

  • Maidstone Beltring Station - 9 min drive
  • Gatwick Airport (LGW) - 48 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪The Robin Hood - ‬3 min drive
  • ‪Royal Oak - ‬4 min drive
  • ‪Pierre Loti - ‬5 min drive
  • ‪Costa Coffee - ‬7 min walk

About this property

Mercure Tunbridge Wells Hotel

4-star hotel near Dunorlan Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 8 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 4306 square feet (400 square meters) and includes conference space. The business-friendly Mercure Tunbridge Wells Hotel also features multilingual staff, a garden, and a picnic area. Parking is available for a fee.

This 4-star Royal Tunbridge Wells hotel is smoke free.

  • 1 building
  • 84 guestrooms or units
  • 2 levels
  • 4306 sq ft of conference space
  • 400 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Tunbridge Wells Hotel offers 84 accommodations with hair dryers and complimentary toiletries. LED televisions come with digital channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LED TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 10 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Tunbridge Wells
Mercure Hotel Tunbridge Wells
Mercure Tunbridge Wells
Mercure Tunbridge Wells Hotel
Tunbridge Wells Mercure
Tunbridge Wells Mercure Hotel
Mercure Tunbridge Wells Hotel Pembury
Mercure Tunbridge Wells Pembury, Royal Tunbridge Wells
Ramada Royal Tunbridge Wells
Royal Tunbridge Wells Ramada
Ramada Hotel Tunbridge Wells
Mercure Tunbridge Wells
Mercure Tunbridge Wells Hotel Hotel
Mercure Tunbridge Wells Hotel Royal Tunbridge Wells
Mercure Tunbridge Wells Hotel Hotel Royal Tunbridge Wells

Frequently asked questions

How close is Mercure Tunbridge Wells Hotel to the airport?

Mercure Tunbridge Wells Hotel is 37.7 mi (48-min drive) away from the Gatwick Airport (LGW) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Tunbridge Wells Hotel?

As of Nov 5, 2024, prices found for a 1-night stay for 2 adults at Mercure Tunbridge Wells Hotel on Nov 15, 2024 start from $74.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Tunbridge Wells Hotel have an airport shuttle?

Airport shuttle services are not available at Mercure Tunbridge Wells Hotel.

Does Mercure Tunbridge Wells Hotel offer free breakfast?

Free breakfast isn’t provided at Mercure Tunbridge Wells Hotel, but buffet breakfast is offered for a fee of GBP 17.95 per person. It's available on weekdays from 6:30 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a casino at Mercure Tunbridge Wells Hotel?

No, there is no casino at this hotel.

What time is check-in at Mercure Tunbridge Wells Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Mercure Tunbridge Wells Hotel?

Free parking is not available at this hotel. Self parking is available for GBP 10 per day.

Does Mercure Tunbridge Wells Hotel have a pool?

Mercure Tunbridge Wells Hotel does not have a pool.

Does Mercure Tunbridge Wells Hotel have a restaurant?

Mercure Tunbridge Wells Hotel is home to The Mallows, which features international cuisine.

Does Mercure Tunbridge Wells Hotel have a spa?

There are no spa services available at this hotel.

How close is Mercure Tunbridge Wells Hotel to downtown Royal Tunbridge Wells?

Mercure Tunbridge Wells Hotel is 0.6 mi away from Pembury.

Reviews

7.6

Good

Rating 10 - Excellent. 271 out of 1002 reviews" "
Rating 8 - Good. 395 out of 1002 reviews" "
Rating 6 - Okay. 211 out of 1002 reviews" "
Rating 4 - Poor. 83 out of 1002 reviews" "
Rating 2 - Terrible. 42 out of 1002 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

SANDRA

Traveled with group
Liked: Cleanliness, staff & service
Stayed overnight and all was fine. Staff were so friendly and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel , room a little tired in places but overall a good stay , comfy bed, exceptionally clean and lovely staff
Stayed 1 night in Jul 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was conveniently situated for our needs. Our Room was spacious and the bed comfortable. The meal choices were good and the staff attentive and very friendly. We would be very happy to stay again when in the area
Stayed 2 nights in Jul 2024

8/10 Good

Alan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ben

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel Lovely staff Highly recommend!
Stayed 1 night in Jul 2024

10/10 Excellent

Justin

Stayed 1 night in Jul 2024

6/10 Okay

Emily

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Andrew

Stayed 4 nights in Jul 2024

10/10 Excellent

Anthony

Stayed 1 night in Jul 2024

8/10 Good

Stephen

Stayed 2 nights in Jul 2024

8/10 Good

Alison

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very prompt service
Very prompt and professional service at check in. Then again at in hotel restaurant with good food choice
Stayed 1 night in Jul 2024

6/10 Okay

John

Liked: Cleanliness, room comfort
Mixed experience
Overall, an ok stay. However our room was not ready on arrival at 3pm and we were asked to wait in a lounge area which was operating as an overspill area for a wedding which was difficult to negotiate with our luggage. Receptionist was very apologetic and chased housekeeping to get room ready as quickly as possible - just not the start to our visit that we wanted after a 5 hour drive! Bedroom was fine - spacious with a comfortable bed , but shower a bit shabby. Breakfast on both days was good value at £12 but make sure you book the night before otherwise it costs a lot more! Our experience on sunday evening was not good. The bar had run out of several beers as a result of previous day's wedding and they had decided not to serve bar food that day due to a shortage of staff, which resulted in a 10 minute wait to order a drink at the bar, as staff were working elsewhere. Common sense did prevail with the help of one staff member, we were able to order pizza which was on the restaurant menu and eat in the bar. Overall a pleasant stay but merits an average rating rather than a good.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Phillip

Stayed 1 night in Jul 2024

10/10 Excellent

Bryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was easy and free, as was wi-fi. The receptionist was very welcoming and helpful. Rooms were clean, although rooms were dated in some aspects. W r appreciated that the room was quiet and dark overnight.
Stayed 1 night in Jul 2024

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was busy with wedding parties and other groups but an evening meal in the bar was served promptly and the breakfast buffet was kept well-stocked. Staff quickly attended to any small issues.
Stayed 1 night in Jul 2024

10/10 Excellent

CAROLE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfortable and the staff were cheerful and accommodating. The other people staying there were friendly.
Stayed 3 nights in Jun 2024

2/10 Terrible

Ian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying was bad recepcionist was interesting in my husband eyes open on that
Stayed 16 nights in Jun 2024

6/10 Okay

James

Traveled with family
Disliked: Amenities, property conditions & facilities
We stayed here as we were attending a wedding locally. It was not up to the standard of a 4 star hotel. Staff were nice however on a couple of occasions I popped to the bar to get a drink or reception to ask a question and would often wait for up to 10 minutes before anyone arrived. Simple things such as a bell to notify you are waiting at these areas would solve this issue. The room was okay however it was stuffy and hot with no air conditioning (a fan was put in our room upon request). Very few amenities were provided, there was a random missing drawer by the TV the bathroom was dated, the bath had very old stains within it however the shower was decent. Overall the room just felt a bit old, dated and lacked simple things like a drawer or a pen which are found in most hotels. The bar food was decent however limited options for allergies such as gluten free (they had run out of pizza bases). Breakfast was good and had variety however stained cutlery left on the table was disappointing. Overall it was an average stay and I wouldn’t rush to spend that amount of money to stay here again.
Stayed 1 night in Jun 2024

10/10 Excellent

Clive

Traveled with partner
Liked: Cleanliness, staff & service
Very nice staff good food
Stayed 1 night in Jun 2024

10/10 Excellent

Graham

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Alison

Liked: Cleanliness, staff & service, room comfort
National trust heaven
Very friendly helpful staff. Car parking free and excellent. Lounge area, reception and dining room very nice. Bedrooms rather dated but clean. Convenient for Tunbridge Wells and visiting all the National trust properties nearby.
Stayed 6 nights in Jun 2024

6/10 Okay

Nicole

Disliked: Property conditions & facilities
At 7am hotel staff were being so noisy we had to call reception to ask them to ask them to be quiet. Then at 8am house keeping were knocking on our door despite us having the do not disturb sign up. Hotel feels very old fashioned, run down and tired.
Stayed 1 night in Jun 2024