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Hilton Richmond Hotel & Spa/Short Pump

4.0 star property
4-star spa hotel near Short Pump Town Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Richmond Hotel & Spa/Short Pump

Exterior
Exterior
Meeting facility
Bar (on property)
View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Spa
    Spa
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available

Explore the area

Map
12042 West Broad Street, Richmond, VA, 23233
  • Short Pump Town Center
    12 min walk
  • Sheltering Arms Institute
    3 min drive
  • Henrico Doctors' Hospital
    12 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    29 min drive

Room options

View all photos for Classic Room, 2 Queen Beds

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Classic Room, 2 Queen Beds

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed with Sofa bed, Accessible (Hearing Accessible)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed with Sofa bed, Accessible (Hearing Accessible)

  • 380 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed with Sofa bed

  • 380 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Classic Room, 2 Queen Beds, Accessible, Bathtub

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Accessible (Hearing Accessible)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Classic Room, 1 King Bed, Accessible (Hearing Accessible)

  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Classic Room, 1 King Bed

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Suite, Non Smoking

  • 380 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible (Roll-In Shower)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Classic Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Parlor Suite Non-Smoking

Parlor Suite Non-Smoking | Living area | 65-inch flat-screen TV with satellite channels, TV, pay movies

Parlor Suite Non-Smoking

  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 380 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Drury Plaza Hotel Richmond
Pool
Hot Tub
Breakfast included
Pet friendly
4.8 out of 5, Exceptional, (2511)
The price is $119
per night
$138 total
includes taxes & fees
Dec 5 - Dec 6
Drury Plaza Hotel Richmond

About the neighborhood

Richmond

Short Pump stay.With a stay at this Short Pump hotel, you'll be within half a mile (1 km) of Short Pump Town Center and 2 miles (3 km) of Sheltering Arms Institute. Elk's Lodge and Hunting Hawk Golf Club are also within 6 miles (10 km).

What's nearby

  • Short Pump Town Center - 12 min walk - 0.7 miles
  • Sheltering Arms Institute - 3 min drive - 1.8 miles
  • Henrico Doctors' Hospital - 12 min drive - 8.4 miles
  • University of Richmond - 14 min drive - 9.1 miles
  • Lewis Ginter Botanical Garden - 14 min drive - 10.5 miles

Getting around

  • Richmond Main Street Station - 19 min drive
  • Richmond Intl. Airport (RIC) - 29 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬11 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Casa del Barco - Short Pump Town Center - ‬10 min walk
  • ‪Firebirds Wood Fired Grill - ‬11 min walk

About this property

Hilton Richmond Hotel & Spa/Short Pump

4-star spa hotel near Short Pump Town Center
Hilton Richmond Hotel & Spa/Short Pump offers its guests a full-service spa, an indoor pool, and a spa tub. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 11 meeting rooms. Event space at this hotel measures 21937 square feet (2038 square meters) and includes conference space. A 24-hour fitness center, spa services, and a terrace are also featured at the business-friendly Hilton Richmond Hotel & Spa/Short Pump. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Richmond hotel.

  • 1 building
  • 254 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Meeting rooms
  • 21937 sq ft of conference space
  • 2038 sq m of conference space
  • Built in 2009
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
Hilton Richmond Hotel & Spa/Short Pump offers 254 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. 65-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Aura Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is open select days.

Languages

English, Spanish

Property amenities

Family friendly

  • Free crib
  • Indoor pool
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9 to 18 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Spa tub
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 65-inch flat-screen TV with premium cable/satellite channels
  • MP3 dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 2 percent tourism fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9.00 to 18.00 per person
  • Covered self parking fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Richmond
Hilton Richmond Hotel
Hilton Richmond Hotel Short Pump
Hilton Richmond Short Pump
Hilton Short Pump
Hilton Short Pump Richmond
Richmond Hilton
Richmond Hilton Short Pump
Richmond Short Pump Hilton
Short Pump Hilton
Hilton Richmond Hotel And Spa / Short Pump
Hilton Richmond Hotel /Short Pump
Hilton Richmond /Short Pump
The Hilton Richmond Hotel Spa / Short Pump
Hilton Richmond & Short Pump
Hilton Richmond Hotel & Spa/Short Pump Hotel
Hilton Richmond Hotel & Spa/Short Pump Richmond
Hilton Richmond Hotel & Spa/Short Pump Hotel Richmond

Frequently asked questions

How close is Hilton Richmond Hotel & Spa/Short Pump to the airport?

Hilton Richmond Hotel & Spa/Short Pump is 22.2 mi (29-min drive) away from the Richmond Intl. Airport (RIC) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Richmond Hotel & Spa/Short Pump?

As of Nov 21, 2024, prices found for a 1-night stay for 2 adults at Hilton Richmond Hotel & Spa/Short Pump on Nov 24, 2024 start from $158.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Richmond Hotel & Spa/Short Pump have an airport shuttle?

Airport shuttle services are not available at Hilton Richmond Hotel & Spa/Short Pump.

Does Hilton Richmond Hotel & Spa/Short Pump offer free breakfast?

Free breakfast isn’t provided at Hilton Richmond Hotel & Spa/Short Pump, but cooked-to-order breakfast is offered for a fee of between USD 9.00 and 18.00 per person. It's available on weekdays from 6:30 AM to 11:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Hilton Richmond Hotel & Spa/Short Pump?

No, there is no casino at this hotel.

What time is check-in at Hilton Richmond Hotel & Spa/Short Pump?

Check-in start time: 3 PM; Check-in end time: 3:00 AM.

Is there free parking at Hilton Richmond Hotel & Spa/Short Pump?

Free parking is not available at this hotel. Self parking is available for USD 10.00 per day.

Does Hilton Richmond Hotel & Spa/Short Pump have a pool?

Hilton Richmond Hotel & Spa/Short Pump features an indoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Hilton Richmond Hotel & Spa/Short Pump have a restaurant?

There are 2 onsite restaurants, offering options like American cuisine and light fare.

Does Hilton Richmond Hotel & Spa/Short Pump have a spa?

Pamper yourself with a day at Aura Spa, where you can enjoy body scrubs, body treatments, and deep-tissue massages.

How close is Hilton Richmond Hotel & Spa/Short Pump to downtown Richmond?

Hilton Richmond Hotel & Spa/Short Pump is 13.3 mi away from Richmond.

Hilton Richmond Hotel & Spa/Short Pump Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 634 out of 1001 reviews" "
Rating 8 - Good. 206 out of 1001 reviews" "
Rating 6 - Okay. 75 out of 1001 reviews" "
Rating 4 - Poor. 50 out of 1001 reviews" "
Rating 2 - Terrible. 36 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marcie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Spacious comfortable rooms, ample parking including a garage which connects directly to the hotel via an elevator. Pool and hot tub onsite. Shopping and dining options are around the property. Short Pump Mall has major department stores and other branded stored. Twenty minute ride from the Richmond airport. Would stay there again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Derek

Stayed 1 night in Aug 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Windy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All around wonderful.
Spotless, quiet and convenient, with the MOST courteous staff. Super comfortable bed and wonderful pillows to top it off. I can’t think of a hotel I have enjoyed more!
Stayed 1 night in Aug 2024

8/10 Good

Tammie

Traveled with family
Nice weekend away!!
Excellent hotel! So clean!! Rooms are large, beds comfy. Hotel is very quiet and it was packed! Half a mile to Short Pump Mall, restaurants everyone. Great location! Pool and hot tub was a nice place to relax and wind down! Large tv! Thank you for a great stay!!
Stayed 1 night in Aug 2024

10/10 Excellent

Julia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a quick and seamless check in and check out process and the room was very nice. Very close to the mall and restaurants.
Stayed 2 nights in Aug 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Valerie

Stayed 1 night in Aug 2024

10/10 Excellent

Bridget

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful. The hotel was very clean, rooms and property. The location was great. There was also a bar with food options. Will stay again
Stayed 2 nights in Aug 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
No opinion- wasn't in the room or facility too much. Only slept.
Stayed 2 nights in Jul 2024

6/10 Okay

Michael

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Yelitza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a girls weekend. The restaurant/bar is nice but it does gets busy on the weekends. They have good room service. The Spa is pretty nice too and the girls there are very nice and knowledgeable but it also gets busy and is suggested to make reservations ahead of time.
Stayed 1 night in Jul 2024

10/10 Excellent

michelle

Stayed 3 nights in Jul 2024

10/10 Excellent

Linda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay! Everything was excellent and will definitely stay here again. Front desk were beyond nice.
Stayed 1 night in Jul 2024

8/10 Good

Khairul

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Getaway
This hotel is a perfect weekend getaway. Everything was either walking distance or short drive to many places. The staff was professional and courteous despite the busyness of the lobby. I would definitely book this hotel for the next trip.
Stayed 2 nights in Jul 2024

8/10 Good

Tarhan

Stayed 2 nights in Jul 2024

10/10 Excellent

margo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Beautiful Accommodations. Love the Crabtree soap, lotion, shampoo, conditioner and body wash
Stayed 1 night in Jul 2024

10/10 Excellent

Matthew

Stayed 1 night in Jun 2024

10/10 Excellent

Elvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay. Friendly staff..
Stayed 7 nights in Jul 2024

8/10 Good

michael

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Lori

Stayed 1 night in Jul 2024

10/10 Excellent

Brent

Traveled with family
Liked: Cleanliness, staff & service
Good stay for an emergency overnight
The hotel is beautiful. Front desk staff was nice. The cons were that people were yelling in the hall at midnight, and the bedfing was not comfortable. They use a top sheet as a fitted sheet. It comes untucked and tangles up around you. The comforter is also really thin and there isnt any extra blankets in the room.
Stayed 1 night in Jun 2024

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar inside the hotel.
Stayed 1 night in Jul 2024