Theartemis Palace

4.0 star property
4-star eco-certified hotel with 2 outdoor pools

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Theartemis Palace

Exterior
Exterior
Superior Room, Jetted Tub (Outdoor) | Desk, blackout drapes, soundproofing, bed sheets
Restaurant
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • All inclusive
    All inclusive
  • Bar
    Bar
  • Spa
    Spa
  • Gym
    Gym
  • Hot Tub
    Hot Tub

Explore the area

Map
Markou Portaliou 26, Rethymno, Crete Island, 74100
  • Town Beach
    3 min walk
  • Port of Rethymnon
    17 min walk
  • Rethymnon Town Hall
    17 min walk
  • Chania (CHQ-Ioannis Daskalogiannis)
    64 min drive

Room options

Premium Suite, Jetted Tub (Outdoor-Family)

  • 377 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Superior Room, Jetted Tub (Outdoor)

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

Maisonette

  • 344 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Suite (Side Sea View)

  • 430 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Room, Pool View

  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

Premium Suite, Jetted Tub (Outdoor)

  • 377 sq ft
  • Sleeps 3
  • 1 Double Bed

Offer Room

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Swim up Suite with Private Heated Pool

  • 484 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Family Room

  • 322 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

Standard Room

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Superior Room

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

Standard Room, Pool View

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

About the neighborhood

Rethymno

Close to the beach.Within a 5-minute walk of this Rethymno hotel, you'll find Blue Beach and Town Beach. Also, St. Anthony Gorge is within half a mile (1 km) and Paleontological Museum is within 2 miles (3 km).

What's nearby

  • Rethymnon Town Hall - 17 min walk
  • Rethymnon Venetian Port - 2 min drive
  • Rimondi Fountain - 3 min drive
  • Fortezza Castle - 3 min drive
  • Rethymnon Lighthouse - 5 min drive

Getting around

  • Nikos Kazantzakis Airport (HER) - 70 min drive

Restaurants

  • ‪Restaurant Lissus Rethymnon - ‬4 min walk
  • ‪Häagen-Dazs - ‬7 min walk
  • ‪Barrio The Neighbourhood Cafe - Kallithea - ‬6 min walk
  • ‪Cactus Beach Bar - ‬5 min walk
  • ‪Restaurant Thalassa - ‬4 min walk

About this property

Theartemis Palace

4-star eco-certified hotel with 2 outdoor pools
Some rates at Theartemis Palace are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Theartemis Palace offers its guests 2 outdoor swimming pools, an indoor pool, a spa tub, and a fitness center. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Event space at this hotel measures 2422 square feet (225 square meters) and includes conference space. A children's pool, spa services, and a terrace are also featured at the eco-certified Theartemis Palace. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Rethymno hotel.

  • 245 guestrooms or units
  • 4 levels
  • 2 buildings
  • 2 bars or lounges
  • 2422 sq ft of conference space
  • 225 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Theartemis Palace offers 245 air-conditioned accommodations with bathrobes and slippers. 28-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and manicures and pedicures.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Russian

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (EUR 8 per day)

Food and drink

  • 2 bars/lounges
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Gym
  • Indoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 28-inch flat-screen TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 115.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: EUR 8 per day
  • In-room safe fee: EUR 3.00 per day
  • Rollaway bed fee: EUR 115.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Theartemis Palace Hotel Rethymnon
Theartemis Palace Hotel
Theartemis Palace Rethymnon
Theartemis Palace
Theartemis Palace Hotel Rethymnon, Crete
Theartemis Palace Hotel
Theartemis Palace Rethymno
Theartemis Palace Hotel Rethymno

Frequently asked questions

How close is Theartemis Palace to the airport?

Theartemis Palace is 41.6 mi (64-min drive) away from the Ioannis Daskalogiannis Airport (CHQ) airport, the closest popular airport to the property.

Does Theartemis Palace have an airport shuttle?

Airport shuttle services are not available at Theartemis Palace.

How close is Theartemis Palace to the beach?

This hotel is a short 3-minute walk from Blue Beach and 3-minute walk from Town Beach. Don't forget your sunscreen!

Does Theartemis Palace offer free breakfast?

Theartemis Palace does not offer free breakfast.

Is there a casino at Theartemis Palace?

No, there is no casino at this hotel.

What time is check-in at Theartemis Palace?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Theartemis Palace?

Free parking is not available at this hotel. Self parking is available for EUR 8 per day.

Does Theartemis Palace have a pool?

Theartemis Palace features 2 outdoor pools, an indoor pool, and a children's pool. Guests can enjoy pool access from 10:00 AM to 6:00 PM.

Does Theartemis Palace have a restaurant?

Theartemis Palace is home to Chloe, which features international cuisine and garden views.

Does Theartemis Palace have a spa?

This hotel doesn't have a spa, but it does offer massages, facials, and mani/pedis.

How close is Theartemis Palace to downtown Rethymno?

Theartemis Palace is 0.6 mi away from Rethymno.

Reviews

9.2

Wonderful

Rating 10 - Excellent. 92 out of 137 reviews" "
Rating 8 - Good. 38 out of 137 reviews" "
Rating 6 - Okay. 4 out of 137 reviews" "
Rating 4 - Poor. 3 out of 137 reviews" "
Rating 2 - Terrible. 0 out of 137 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shelley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spacious hotel with very friendly staff. We stayed in the building across the road from the main hotel. Rooms were big with a balcony and the shower was very good. The air con was good. There was no corridor noise or from the road. Staff were super friendly at all times. The hotel had a gym which I wanted to use but found some of the equipment not usable posing some safety issues-.the rower foot straps are broken and the treadmill foot covering is warped. Also it is not supervised so children were in there messing around on the equipment lots of days. We had a lovely stay, breakfast was good- lots of choice. It was about a 20 minute walk into the old town along the beach road. The beach is only 5 mins away and is lovely. Plenty of good restaurants a few mins walk away
Stayed 14 nights in Jul 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

10/10 Excellent

Linda, Hayward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful high rise hotel with a pool and option for all inclusive package. Poolside drinks and snacks are offered as well as a live duet in the evening poolside. Buffet dinner at a reasonable price in the evening is offered if you don’t choose the all inclusive option. Parking is a challenge but you can pay extra to park your car in their lot.
Stayed 1 night in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Daniel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent
Stayed 7 nights in Jun 2024

10/10 Excellent

Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel close to Rethymno old town (about a 15 minute walk). Staff were friendly and happy to help. The hotel was very modern which we liked and the pool was a good temperature and great for when it was hot during the day. Would recommend if your planning to go to Rethymno

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute choice but comfortable and quality room and breakfast.
Stayed 1 night in Oct 2023

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
Wonderful, modern hotel. Friendly staff, got a room upgrade which was greatly appreciated. The buffet was also great with loads of choices and couldn't fault. Facilities were everything I needed. Pool (which looks beautiful at night like a star lit sky), gym, spa, comfortable seating throughout the hotel, great balcony overlooking the pool, close to the beach and about a 20 minute walk to the old town
Stayed 3 nights in Oct 2023

10/10 Excellent

Polimnia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service.
Stayed 1 night in Sep 2023

10/10 Excellent

gal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
The hotel is great 👍! The food (breakfast and dinner) was rich and tasty. The location is wonderful, pool are very nice but there no enough seats there. The towels are located in strange place that take few minutes to walk.
Stayed 4 nights in Aug 2023

10/10 Excellent

Christian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great venue close to beach and shops/restaurants. Maisonette room perfect for our young family.
Stayed 6 nights in Aug 2023

8/10 Good

randee

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No gift shop. Food at pool was not good. Took a long time to receive order.
Stayed 6 nights in Jul 2023

10/10 Excellent

frederic

Stayed 4 nights in Apr 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room. Half board food hit or miss but usually enough decent options. Alcoholic drinks a little pricey. Most of the staff very friendly and professional. Walk to Rethymno town center 15 to 20 minutes.
Stayed 6 nights in Apr 2023

8/10 Good

Nicholas

Liked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2022

10/10 Excellent

arash

Stayed 5 nights in Sep 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay!
We had a good stay at this hotel. We booked a superior room, the bathroom was refurbished. The room seemed fairly small compared to other hotels we have stayed in. The best rooms are the pool view as there is a busy road at the back of the hotel so you can experience lots of traffic noise. Breakfast is good and generally we found our stay good value for money. We dined in the old town every night approx 20 mins walk away which is beautiful.
Stayed 7 nights in Sep 2022

10/10 Excellent

Ren

Stayed 7 nights in Aug 2022

10/10 Excellent

Minas

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Wonderful property. Newer facilities that were very well maintained. Staff was professional and attentive. We will definitely be back. Highly recommend this property!
Stayed 4 nights in Aug 2022

10/10 Excellent

Richard J

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an absolute wonderful stay at the Theartemis Palace - Such lovely staff through out the building - especially Marianna/Sofia who was working the pool side most days - Nothing was ever a problem and she was incredibly friendly. Beautiful comfortable rooms - Lovely view of the Pool which I was so kindly given on arrival. Being a single traveller it was so nice to accommodated for. Lovely quiet pool - perfect for relaxing by and soaking those rays. Also Perfect location - 15mins from the old town which is a lovely walk with all kinds of restaurants along the way and 3min walk to the beach. I will definitely be back at some point to this gorgeous hotel.
Stayed 6 nights in Jun 2022

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely 5 nights!
We had a lovely stay here! The staff are super friendly and very accommodating! I’m vegan and the staff gave me a selection of vegan meat, almond milk and cheeses for breakfast in addition to the buffet which was very kind! The room had a few flaws such as a broken lamp that had the cord taped back together, when we mentioned it wasn’t working they fixed the plug instead of swapping the lamp which was a bit of a safety concern for us. The room we stayed in was a bit loud at times but still a lovely room! I’d recommend paying more for the pool view as we had partial sea view but was a little loud sometimes from the street. Overall a wonderful stay and would stay again!
Stayed 3 nights in Jun 2022

10/10 Excellent

Praveen

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with great service, nice amenities and delightful food. On the improvement side, may be longer pool hours and functioning gym would help.
Stayed 4 nights in May 2022

10/10 Excellent

Maria

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best stay in Crete!
Our stay was absolutely amazing from start to finish! Visited to celebrate a birthday and Theartemis went above and beyond for us from being greeted with champagne and refreshments to a decorated room filled with balloons and a personalised big birthday cake! The food was lovely and had a good variety for our buffet breakfast and dinner which i was very pleased with. The service was spectacular, really was the best part of the 3 places we stayed in Crete Theartemis was definitely the best! Special thanks to the manager Eleni i believe her name was who also greeted us on arrival and checked with us throughout our stay. This was an amazing memorable stay and hope to come baxk soon! :) thank you Theartemis!
Stayed 2 nights in May 2022

10/10 Excellent

Anilsa

Traveled with family
Liked: Staff & service
It was wonderful staying at the hirel. The stuf are great and polite, the food was really nice . I recommended the hotels to anyone who wants ro stay in crete
Stayed 6 nights in Apr 2022