10/10 Excellent
Alphonso, Gillette
Sep 6, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed a week at GAIA and it was AMAZING! Upon arriving at the property the staff was fantastic. They greeted us by name once we entered the gate and brought us up to reception where we were met with a VIP experience. Alex and Stephanie were beyong accomodating and went above and beyond. They setup all of our activities and made all the necessary accommodations including transportation. They even sent me all the details to make sure I had all the right info. Then they followed up with us to make sure everything went well.
They set us up on a park tour with our guide Clarence who was phenomenal! He was not only informative but tremendously skilled at his job as well. He helped my wife get amazing pictures of the wildlife and was a pleasure to talk to. Clarence as well was our guide for the Macaw tour and we were given a top notch tour once again.
The restaurant staff was superb to say the least. Ricardo, Steven, Adam, Andre, and Steven from Columbia were phenomenal hosts and made us feel like family. The service was second to none. We were made to feel welcome and all our needs were attended to. The food was wonderful and we couldn't of asked for a better experience. Boris the owner would even come greet us at breakfast in the mornings to say hello and make sure we were enjoying our stay.
My wife and I loved this trip to Manuel Antonio and a big reason we did was because of the staff and our stay at Gaia. The property was beautiful and amazing.
Alphonso
Stayed 7 nights in Aug 2024