Hotel Riu Palace Bavaro - All Inclusive

4.5 star property
4.5-star beachfront property near Cortecito Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Palace Bavaro - All Inclusive

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Property amenity
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Property amenity

Reviews

8.2 out of 10

Very good

Guests liked:

Friendly staff, property condition

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • Room service
    Room service
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
Playa de Arena Gorda, Higuey Riu Complex, Punta Cana, La Altagracia, 23000
  • Arena Gorda Beach
    3 min walk
  • Splash Water Park
    4 min walk
  • Punta Blanca Golf Course
    5 min drive
  • Punta Cana (PUJ-Punta Cana Intl.)
    27 min drive

Room options

Room (Friends & Family | C)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Junior Suite (Tropical View | B2C-CAN)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (C)

  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

Room (Friends & Family, Tropical View | C)

  • Sleeps 4
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

Suite (Elite Club | 18+ | C)

  • Sleeps 2
  • 1 King Bed

Suite (Swim-Up | Elite Club | 18+ | C)

  • Sleeps 2
  • 1 King Bed

Room (Friends & Family | U)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Junior Suite (U)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior, Elite Club, B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite (Elite Club | +18 | SwimUp | E)

  • Sleeps 2
  • 1 King Bed

Junior Suite (Deluxe Elite Club | +18 | SwimUp | E)

  • Sleeps 2
  • 1 King Bed

Suite (Elite Club | +18 | E)

  • Sleeps 2
  • 1 King Bed

Junior Suite (Deluxe Elite Club | +18 | E)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room, Courtyard View (E)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Family Suite, 2 Bedrooms (E)

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Junior Suite, 2 Bedrooms (Tropical View | B2C-US)

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Family Room (E)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Junior Suite (Tropical View | U)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite (Swim Up, Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite (Swim Up, Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (U)

  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

Room (Friends & Family, Tropical View | U)

  • Sleeps 4
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

Room (Friends & Family, B2C-US)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Suite (Pool | Elite Club 18+ | L)

  • Sleeps 2
  • 1 King Bed

Room (Friends&Family, Tropical View, B2C-US)

  • Sleeps 4
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

Junior Suite (Superior | Elite Club 18+ | L)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Pool | Elite Club 18+ | L)

  • Sleeps 2
  • 1 King Bed

Suite (Elite Club 18+ | L)

  • Sleeps 2
  • 1 King Bed

Family Room (Superior | L)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Family Room, 2 Bedrooms (L)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite, Connecting Rooms, Garden View (L)

  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (Superior | L)

  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Family Room (L)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Villa Junior Suite Superior (L)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View | C)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Villa (Suite Superior (+18 yrs. Room), E)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Villa (Suite Superior | 18+ | U)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (B2C-US)

  • Sleeps 5
  • 3 Double Beds and 2 Twin Beds

Junior Suite (Superior, E)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View | B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-CAN)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior | B2C-CAN)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Villa (Suite Superior,B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior | Elite Club | 18+ | C)

  • Sleeps 3
  • 2 Double Beds and 1 King Bed

Junior Suite (Superior, L)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (C)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite (Swim-Up | Elite Club | 18+ | C)

  • Sleeps 2
  • 1 King Bed

Suite (Swim-Up | Elite Club | 18+ | U)

  • Sleeps 2
  • 2 King Beds

Junior Suite, Connecting Rooms (Tropical View | C)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Superior Villa (Junior Suite | 18+ | C)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (C)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim Up | Elite Club | 18+ | U)

  • Sleeps 2
  • 1 King Bed

Suite (Elite Club | 18+ | U)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (Tropical View | U)

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite (Superior | Elite Club | 18+ | U)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (U)

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite, Garden View (L)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite (Elite Club | B2C-U)

  • Sleeps 2
  • 1 King Bed

Suite (Swim-Up | Elite Club | B2C-CAN)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (B2C-CAN)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite (Swim-Up | Elite Club | B2C-CAN)

  • Sleeps 2
  • 1 King Bed

Suite (Elite Club | B2C-CAN)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (Tropical View | B2C-CAN)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Family Suite, 2 Bedrooms (B2C-CAN)

  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

Junior Suite (Superior | Elite Club | B2C-CAN)

  • Sleeps 3
  • 2 Double Beds and 1 King Bed

Room (Friends & Family | B2C-CAN)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Room (Friends & Family, Tropical | B2C-CAN)

  • Sleeps 4
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

Suite Junior With Garden View

  • Sleeps 3
  • 2 Double Beds

Villa With Internal View

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

Room Premium With Pool View

  • Sleeps 2
  • 1 King Bed

Family Room -5 Guests-

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Suite Premium

  • Sleeps 2
  • 1 King Bed

Quadruple Room

  • Sleeps 4
  • 3 Double Beds OR 1 Double Bed and 1 King Bed

Suite Premium With Pool View

  • Sleeps 2
  • 1 King Bed

Suite Premium

  • Sleeps 3
  • 2 Double Beds OR 1 Twin Sofa Bed and 1 King Bed

Double Room Superior With Internal View

  • Sleeps 5
  • 4 Double Beds

Quadruple Room Superior With Internal View

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Room Superior With Internal View

  • Sleeps 3
  • 2 Double Beds

Double Suite Junior With Garden View

  • Sleeps 5
  • 4 Double Beds

Similar properties

About the neighborhood

Punta Cana

Beachside getaway.At this Bávaro property, you'll be within a 5-minute walk of Arena Gorda Beach and Splash Water Park. Punta Blanca Golf Course and Iberostar Golf Course are also within 2 miles (3 km).

What's nearby

  • Arena Gorda Beach - 3 min walk - 0.2 miles
  • Iberostar Golf Course - 5 min drive - 1.6 miles
  • Punta Blanca Golf Course - 5 min drive - 2.1 miles
  • Cana Bay Golf Club - 7 min drive - 3.4 miles
  • Cortecito Beach - 18 min drive - 4.9 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 27 min drive

Restaurants

  • ‪Restaurante Colonial - ‬8 min walk
  • ‪restaurante la isabela - ‬12 min walk
  • ‪Pool Bar - ‬10 min walk
  • ‪Pool Bar Iberostar Bavaro - ‬4 min drive
  • ‪Higüey Restaurante Buffet - ‬3 min drive

About this property

Hotel Riu Palace Bavaro - All Inclusive

4.5-star beachfront property near Cortecito Beach
Hotel Riu Palace Bavaro - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Hotel Riu Palace Bavaro - All Inclusive, you'll find a full-service spa, a complimentary water park, and 7 outdoor swimming pools. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 9 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

A children's pool, a health club, and a steam room are also featured at the luxury Hotel Riu Palace Bavaro - All Inclusive. Limited free parking is available on a first-come, first-served basis. A complete renovation of Hotel Riu Palace Bavaro - All Inclusive was completed in September 2024.

Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

  • 994 guestrooms or units
  • 4 levels
  • 18 buildings
  • 8 dining venues
  • 3 bars by the pool
  • 3 swim-up bars
  • 9 bars or lounges
  • Built in 2011
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
Hotel Riu Palace Bavaro - All Inclusive offers 994 accommodations with minibars and safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Family friendly

  • 7 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 poolside bars
  • 3 swim-up bars
  • 8 restaurants
  • 9 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor tennis courts
  • 7 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • TV in common areas
  • Waterslide
  • Windsurfing

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Bavaro - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Bavaro
Bavaro All Inclusive
Bavaro Palace
Bavaro Palace All Inclusive
Palace Bavaro
Palace Riu Bavaro
Riu Bavaro
Riu Bavaro Palace
Riu Palace Bavaro
Riu Palace Bavaro All Inclusive
Riu Palace Bavaro All Inclusive Punta Cana
Riu Palace Bavaro Punta Cana
Riu Palace Bavaro All Inclusive All-inclusive property
Riu Bavaro Inclusive Punta Ca
Riu Bavaro Inclusive Inclusive
Riu Palace Bavaro All Inclusive
Hotel Riu Palace Bavaro - All Inclusive Punta Cana
Hotel Riu Palace Bavaro - All Inclusive All-inclusive property

Frequently asked questions

How close is Hotel Riu Palace Bavaro - All Inclusive to the airport?

Hotel Riu Palace Bavaro - All Inclusive is 16.1 mi (27-min drive) away from the Punta Cana Intl. Airport (PUJ) airport, the closest popular airport to the property.

Does Hotel Riu Palace Bavaro - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Palace Bavaro - All Inclusive.

How close is Hotel Riu Palace Bavaro - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Riu Palace Bavaro - All Inclusive offer free breakfast?

Hotel Riu Palace Bavaro - All Inclusive offers free buffet breakfast every day from 7 AM to 10:30 AM.

Is there a casino at Hotel Riu Palace Bavaro - All Inclusive?

No, there is no casino at this property, but Casino Avalon Princess (8-min drive) is nearby.

What time is check-in at Hotel Riu Palace Bavaro - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Hotel Riu Palace Bavaro - All Inclusive?

This property offers free self parking.

Does Hotel Riu Palace Bavaro - All Inclusive have a pool?

Hotel Riu Palace Bavaro - All Inclusive features 7 outdoor pools and a children's pool.

Does Hotel Riu Palace Bavaro - All Inclusive have a restaurant?

Hotel Riu Palace Bavaro - All Inclusive is home to Taino, which features international cuisine.

Does Hotel Riu Palace Bavaro - All Inclusive have a spa?

This property has a spa, which features aromatherapy, facials, and massages.

How close is Hotel Riu Palace Bavaro - All Inclusive to downtown Punta Cana?

Hotel Riu Palace Bavaro - All Inclusive is 9.9 mi away from Punta Cana.

Hotel Riu Palace Bavaro - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 736 out of 1475 reviews" "
Rating 8 - Good. 371 out of 1475 reviews" "
Rating 6 - Okay. 178 out of 1475 reviews" "
Rating 4 - Poor. 108 out of 1475 reviews" "
Rating 2 - Terrible. 82 out of 1475 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Carlos

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service at the front desk all the time
Stayed 3 nights in Apr 2024

6/10 Okay

Ulises

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was friendly and helpful. Unfortunately, our room had issues. Shower handle was broken and water temperature could not regulate. Very slippery floors at the buffet.
Stayed 4 nights in Apr 2024

8/10 Good

Paul Andres

Traveled with family
Disliked: Amenities, property conditions & facilities
Old furniture and water leaks in the shower and bathroom.
Stayed 7 nights in Jun 2024

4/10 Poor

Elizabeth

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Terrible food and limited choices. Allowed thieves to harass people on the beaches and sell them lies. Awful lack of security!
Stayed 4 nights in Mar 2024

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service
Stayed 7 nights in Mar 2024

2/10 Terrible

Wade

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The food was not good and there were not beverage choices. Everything in the gift shop was marked up to double the price.
Stayed 5 nights in Apr 2024

6/10 Okay

Jeniffer

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nos tuvieron que cambiar de cuarto tres veces. La primera el cuarto tenía hongo en sábanas y paredes del balcón. La segunda el aire no funcionaba bien. La tercera la puerta tenía problemas con la cerradura de la tarjeta. Amerita una remodelación en general. La comida no fue la mejor tampoco. Aunque reconozco que esto suele suceder en los hoteles “all inclusive”.
Stayed 3 nights in Apr 2024

6/10 Okay

Shawana

My original reservations were made for this hotel, but upon arrival we were informed that the hotel was closing, and we were switched to hotel RIU Marcos, which was a much better motel, and the facilities was exactly what we pictured goodness this hotel was closing
Stayed 3 nights in Apr 2024

6/10 Okay

Sara M

Stayed 3 nights in Apr 2024

10/10 Excellent

Ismet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at RIU is amazing, they provide excellent service. Location is great with beautiful beach 🏝️. Property is well maintained. Food is great. Spa and wellness, very good. The only thing where I would like to see some improvements are rooms that can use some updates, bed mattresses are slightly too firm for my preference. Overall I would recommend this property to my friends and family.
Stayed 7 nights in Apr 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have given 5 stars for everything except that the entire hotel was closing the day we left for 4-month grand renovation. Should be spectacular when it reopens but during our stay they were removing art, mattresses, room fixtures etc. and halls and elevators not as clean as they could be. We felt rushed to leave.
Stayed 7 nights in Apr 2024

10/10 Excellent

Dayklent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay in the resort but one thing that I feel that should be changed is that the massage is $80 for 25 min, that price is out of this world.
Stayed 3 nights in Apr 2024

10/10 Excellent

Mary Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place with the nicest people ever!!
Stayed 4 nights in Apr 2024

8/10 Good

Jagpreet, Surrey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place but food can be better
Stayed 4 nights in Apr 2024

4/10 Poor

NINA

Stayed at Riu Palace Bavaro for a wedding. The only positive about my stay was there were not a lot of guests so I didn’t wait long for food, the pool was relatively empty, lots of poolside chairs to choose from and the beach wasn’t crowded with people. The negatives: lack of variety in food. The buffet areas such as Taino and montecristo had the same exact food selection. The Japanese restaurant was terrible. The Italian restaurant bampolo was used for the reception site and I was expecting Italian food. Nope… food that was served at the reception was pretty much the same food at the buffets. The rooms were older, rust seen on any metal surface. My rain shower head didn’t work in the shower so only used the handheld. Wanted to take a relaxing bath but the water was lukewarm at best and it took almost 25 minutes to fill bc the water was coming out so slowly. I turned on the jets and water flew everywhere even onto my bed. The room was spacious for one person and the fridge was well stocked so no complaints there. Pillows were flat and uncomfortable. I had to use 3 just to feel like I was actually sleeping on any and then I woke up with sore shoulders and a stiff neck. Toilets didn’t flush well, had to stand holding the flush button down until everything actually flushed down. The pool area was decent, beach was nice. Ordered some pina coladas and strawberry daiquiris and they were gross I couldn’t drink them. This is my second time staying at a Riu resort. Never again.
Stayed 3 nights in Apr 2024

2/10 Terrible

Michael

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Riu was, by far, the worst resort experience I have ever had. One of the bartenders DRUGGED my friend and I at the Riu Party. About halfway through her drink, she realized something was wrong and we stopped drinking. She was sick for the next three days. There was actual poop splattered on our bathroom door when we got there and the bed sheets smelled like mildew. The pools were filthy, and all the food was way overcooked. On top of that, the service was terrible. The server around the pool area was rude. We waited 40 minutes for a drink IF we got our drinks at all. One day, he refused to take my friend's drink order at all. When my friend contacted the hotel directly about how she was drugged, they told her she needed to contact Expedia, as if Expedia was responsible for their bartenders drugging guests.

10/10 Excellent

Benjamin Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

2/10 Terrible

Danial

Disliked: Staff & service
The staff have been drugging peoples drinks.
Stayed 5 nights in Apr 2024

6/10 Okay

Diana

Liked: Property conditions & facilities
The property was nice. Staff was kind of you were tipping. Also pharmacy in the property be careful they try to over charge you and then insult you in Spanish if you don’t buy. If you are Spanish they treat you completely different.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kuldeep

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Apr 2024

8/10 Good

Hana, Newark

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Beautiful property but could be a 5 star if the following wasn’t a problem….the rooms are uncomfortable, it gives motel vibes. The sheets & blanket are very uncomfortable. My sheets were not clean when I arrived and I had them change them and it was slightly cleaner but not entirely. My room overall was not ever cleaned properly. There is so much rust in the room especially the toilet and in the shower. They obviously don’t clean the walls, dressers. etc. the staff is uncomfortably flirty, they make passes at you all day. Cleanliness is priority and comfort and I felt neither.
Stayed 4 nights in Apr 2024

8/10 Good

Errigal

Liked: Cleanliness
Stayed 5 nights in Apr 2024

10/10 Excellent

Grace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I dont like the lobby looks old that was my first view needs to be change to more modern. But the rooms are beutiful modern with jacuzzi the food excelent, the cleaning of room amazing every day cleaning The partys uuuufff amazing.
Stayed 5 nights in Apr 2024

10/10 Excellent

Valentyn, Morganville

Traveled with family
Liked: Cleanliness, staff & service, amenities
All was perfect food, service, ocean. But property needs renovation.
Stayed 5 nights in Apr 2024