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Viva Heavens by Wyndham, A Trademark All Inclusive

4.0 star property
4-star beachfront resort near Playa Dorada Golf Course

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Photo gallery for Viva Heavens by Wyndham, A Trademark All Inclusive

5 restaurants, breakfast, lunch, dinner served; international cuisine
Minibar, in-room safe, individually decorated, individually furnished
Lobby sitting area
Outdoor pool, open 6:00 AM to 7:00 PM, free cabanas, pool umbrellas
Nightclub

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Gym

Explore the area

Map
Playa Dorada Complex, Puerto Plata, 570000
  • Playa Dorada Golf Course
    ‪1 min walk‬
  • Playa Dorada
    ‪7 min walk‬
  • Malecón De Puerto Plata
    ‪7 min drive‬
  • Santiago (STI-Cibao Intl.)
    ‪95 min drive‬

Room options

View all photos for Amnesia 1 king size bed, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Amnesia 1 king size bed, non-smoking

  • 522 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Nirvana 1 king size bed, handicapped accessible, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Nirvana 1 king size bed, handicapped accessible, non-smoking

  • 414 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Nirvana)

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed (Nirvana)

  • 414 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Nirvana 2 queen size beds, non-smoking.

Minibar, in-room safe, individually decorated, individually furnished

Nirvana 2 queen size beds, non-smoking.

  • 414 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for All Together Several beds, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

All Together Several beds, non-smoking

  • 522 sq ft
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

View all photos for Amnesia 2 queen size beds, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Amnesia 2 queen size beds, non-smoking

  • 522 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Bliss 1 king size bed, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Bliss 1 king size bed, non-smoking

  • 221 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Puerto Plata

On the beach.A stay at this Playa Dorada resort places you within half a mile (1 km) of Playa Dorada Golf Course and 3 miles (5 km) of Lorilar Ranch. Amber Museum is 4.3 mi (6.8 km) away.
View more Resorts in Puerto PlataOpens in a new window

What's nearby

  • Playa Dorada Golf Course - 1 min walk - 0.1 miles
  • Playa Dorada - 7 min walk - 0.4 miles
  • Malecón De Puerto Plata - 7 min drive - 4.1 miles
  • Embassy of the United States Dominican Republic - 7 min drive - 4.1 miles
  • Puerto Plata Cable Car Base Station - 9 min drive - 5.4 miles

Getting around

  • Gregorio Luperon Intl. Airport (POP) - 22 min drive

Restaurants

  • ‪El Mercado Restaurant - ‬3 min drive
  • ‪Sakura Restaurante Japonés - ‬3 min drive
  • ‪Iberostar Costa Dorada Lobby Bar - ‬3 min drive
  • ‪Mi Bohio Restaurant - ‬6 min drive
  • ‪Gran Ventana Beach Bar - ‬5 min walk

About this property

Viva Heavens by Wyndham, A Trademark All Inclusive

4-star beachfront resort near Playa Dorada Golf Course
Viva Heavens by Wyndham, A Trademark All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Viva Heavens by Wyndham, A Trademark All Inclusive offers its guests an outdoor pool, an outdoor tennis court, and a fitness center. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and a vending machine are also featured at Viva Heavens by Wyndham, A Trademark All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Puerto Plata resort.

  • 180 guestrooms or units
  • 3 levels
  • 5 dining venues
  • Built in 2015
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Viva Heavens by Wyndham, A Trademark All Inclusive offers 180 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with cable channels.

Bathrooms include showers and hair dryers. This Puerto Plata resort provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include facials, body wraps, body scrubs, and body treatments.

Languages

English, French, German, Italian, Spanish

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 5 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Archery
  • Beach volleyball
  • Beach yoga
  • Boat tours
  • Fitness classes
  • Gym
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Pilates classes
  • Rowing/canoeing
  • Sailing
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests at this property also have access to the resort facilities of neighboring property Viva Tangerine By Wyndham.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Viva Heavens by Wyndham, A Trademark All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Pool access available from 6:00 AM to 7:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Frequently asked questions

How close is Viva Heavens by Wyndham, A Trademark All Inclusive to the airport?

Viva Heavens by Wyndham, A Trademark All Inclusive is 9.4 mi (22-min drive) away from the Gregorio Luperon Intl. Airport (POP) airport, the closest popular airport to the property.

How much does it cost to stay at Viva Heavens by Wyndham, A Trademark All Inclusive?

As of Apr 29, 2025, prices found for a 1-night stay for 2 adults at Viva Heavens by Wyndham, A Trademark All Inclusive on Apr 30, 2025 start from $214.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Viva Heavens by Wyndham, A Trademark All Inclusive have an airport shuttle?

Airport shuttle services are not available at Viva Heavens by Wyndham, A Trademark All Inclusive.

How close is Viva Heavens by Wyndham, A Trademark All Inclusive to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Viva Heavens by Wyndham, A Trademark All Inclusive offer free breakfast?

Viva Heavens by Wyndham, A Trademark All Inclusive does not offer free breakfast.

Is there a casino at Viva Heavens by Wyndham, A Trademark All Inclusive?

No, there is no casino at this resort, but Coral Reef Casino (21-min drive) is nearby.

What time is check-in at Viva Heavens by Wyndham, A Trademark All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Viva Heavens by Wyndham, A Trademark All Inclusive?

This resort offers free self parking.

Does Viva Heavens by Wyndham, A Trademark All Inclusive have a pool?

Viva Heavens by Wyndham, A Trademark All Inclusive features an outdoor pool. Guests can enjoy pool access from 6:00 AM to 7:00 PM.

Does Viva Heavens by Wyndham, A Trademark All Inclusive have a restaurant?

There are 5 onsite restaurants, offering options like international cuisine, a poolside location, and al fresco dining.

Does Viva Heavens by Wyndham, A Trademark All Inclusive have a spa?

This resort doesn't have a spa, but it does offer body treatments, body scrubs, and body wraps.

How close is Viva Heavens by Wyndham, A Trademark All Inclusive to downtown Puerto Plata?

Viva Heavens by Wyndham, A Trademark All Inclusive is 3.8 mi away from Puerto Plata.

Viva Heavens by Wyndham, A Trademark All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 328 out of 927 reviews
Rating 8 - Good. 260 out of 927 reviews
Rating 6 - Okay. 158 out of 927 reviews
Rating 4 - Poor. 86 out of 927 reviews
Rating 2 - Terrible. 95 out of 927 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Krishna Teja Reddy

Traveled with group
Liked: Cleanliness, staff & service
Had a great time at the property and the food was great too. The number of restaurants were limited though and they all aren't open always so had some terrible getting some bookings in. The guest help desk was able to hook us up with some reservations when we requested them but couldn't get it ourselves on the app. Overall experience was great and the staff was very accommodating but I wish they had more number of events throughout the day (especially in the open) to keep the Caribbean vibe alive throughout.
Stayed 3 nights in Mar 2025

10/10 Excellent

Troy

Liked: Cleanliness, amenities
Buffet in bar staff were excellent but the animation staff could use some work with intermingling with the people.
Stayed 7 nights in Feb 2025

10/10 Excellent

Bernardo

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Only cheepest liquor available
Stayed 2 nights in Jan 2025

8/10 Good

Himanshu

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay mostly due to staff, especially the entertainment crew who put on great shows every night. Rooms were fine, but when it rained there were drips from the roof! Strangely they charged our companions to reprogram card keys that stopped working, although I wasn't charged. The food was good, but it does get tiring to eat similar things every day. Make your dinner reservations the moment you arrive, especially if you have a larger group.
Stayed 5 nights in Dec 2024

8/10 Good

Luis

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
The staff was great accommodating all the needs, however the food quality and options where the downfall of any future tips at this particular property.
Stayed 3 nights in Jan 2025

6/10 Okay

Ana

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

MIGDALIA

Liked: Cleanliness, staff & service, property conditions & facilities
The food was excellent very delicious
Stayed 3 nights in Jan 2025

10/10 Excellent

Emmanuel, Fargo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property wad amazing!!
Stayed 5 nights in Jan 2025

4/10 Poor

Jose Luis

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s outdated, way to expensive for what they offer. I will not be staying there again
Stayed 1 night in Jan 2025

10/10 Excellent

Alcides

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 3 nights in Jan 2025

10/10 Excellent

Daris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

6/10 Okay

Edison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Kenia

Traveled with partner
Liked: Cleanliness, staff & service
The room not good it is old and ugly
Stayed 3 nights in Jan 2025

6/10 Okay

Ana

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Yaliza

Traveled with partner
Liked: Property conditions & facilities
Property was nice, staff was ok majority had an attitude. Rooms are super humid. I called it the wet room. Extremely cold and wet, even with AC off room was still cold. Housekeeping do not changed towels. We had to ask for clean towels. Restaurant were ok, except for the Italian one, mentioning that they did not have Parmesan cheese. I even caught the host grabbing the dessert with her hands no gloves, that is when I got up and walked away. Not much entertainment. It is a very chill resort. Not sure if i would revisit. And I got charged a fee for getting wristbands to have access to the buffet before 3pm check in time.
Stayed 3 nights in Jan 2025

6/10 Okay

Pritam

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2024

2/10 Terrible

Raj

Disliked: Cleanliness, staff & service, property conditions & facilities
Basically I didn't like anything about this property. Food was bad service bad and wi-fi was even worse. The manager was very rude and just didn't care about the guest so no point even letting her know about the problems. I will never stay at any of the viva resorts. Wyndham really needs to do an inspection on this property.
Stayed 6 nights in Dec 2024

4/10 Poor

Kalpesh

Traveled with family
Disliked: Property conditions & facilities
Not much choice of vegetarian food
Stayed 5 nights in Dec 2024

4/10 Poor

Diana E

Liked: Staff & service
Disliked: Cleanliness
Stayed 7 nights in Dec 2024

10/10 Excellent

Rossanna

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best food I’ve had in any resort. Loved how they served Dominican dishes which most resort don’t do. The resort can use better entertainment.
Stayed 2 nights in Dec 2024

10/10 Excellent

Harmila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thecstaff was extremely helpful.
Stayed 3 nights in Dec 2024

8/10 Good

Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Staff were very nice except one grouchy guy at the beach grill. The rest were all very nice. Our room was spacious but there was not a chair or table as we usually have. We requested a chair and were given a plastic one. Food was good. what we expected for a 3 star experience.
Stayed 7 nights in Dec 2024

8/10 Good

Chunho

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Alejandro, Reading

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

marcos

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024