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Viva Heavens by Wyndham, A Trademark All Inclusive

4.0 star property
4-star beachfront resort near Playa Dorada Golf Course

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Photo gallery for Viva Heavens by Wyndham, A Trademark All Inclusive

On the beach, white sand, sun loungers, beach umbrellas
Outdoor pool, open 6:00 AM to 7:00 PM, free cabanas, pool umbrellas
5 restaurants, breakfast, lunch, dinner served; international cuisine
5 restaurants, breakfast, lunch, dinner served; international cuisine
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • Gym

Explore the area

Map
Playa Dorada Complex, Puerto Plata, 570000
  • Playa Dorada Golf Course
    ‪1 min walk‬
  • Playa Dorada
    ‪7 min walk‬
  • Embassy of the United States Dominican Republic
    ‪7 min drive‬
  • Santiago (STI-Cibao Intl.)
    ‪93 min drive‬

Room options

View all photos for Amnesia 1 king size bed, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Amnesia 1 king size bed, non-smoking

  • 522 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Nirvana 1 king size bed, handicapped accessible, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Nirvana 1 king size bed, handicapped accessible, non-smoking

  • 414 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Nirvana)

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed (Nirvana)

  • 414 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Nirvana 2 queen size beds, non-smoking.

Minibar, in-room safe, individually decorated, individually furnished

Nirvana 2 queen size beds, non-smoking.

  • 414 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for All Together Several beds, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

All Together Several beds, non-smoking

  • 522 sq ft
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

View all photos for Amnesia 2 queen size beds, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Amnesia 2 queen size beds, non-smoking

  • 522 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Bliss 1 king size bed, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Bliss 1 king size bed, non-smoking

  • 221 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room Superior

Minibar, in-room safe, individually decorated, individually furnished

Room Superior

  • Sleeps 4
  • 2 Full Bed(s) and 2 Twin Bed(s)

View all photos for Room Junior

Minibar, in-room safe, individually decorated, individually furnished

Room Junior

  • Sleeps 4
  • 2 Full Bed(s) and 2 Twin Bed(s)

About the neighborhood

Puerto Plata

On the beach.A stay at this Playa Dorada resort places you within half a mile (1 km) of Playa Dorada Golf Course and 3 miles (5 km) of Lorilar Ranch. Amber Museum is 4.3 mi (6.8 km) away.
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What's nearby

  • Playa Dorada Golf Course - 1 min walk - 0.1 miles
  • Playa Dorada - 7 min walk - 0.4 miles
  • Malecón De Puerto Plata - 7 min drive - 4.1 miles
  • Embassy of the United States Dominican Republic - 7 min drive - 4.1 miles
  • Puerto Plata Cable Car - 9 min drive - 5.4 miles

Getting around

  • Gregorio Luperon Intl. Airport (POP) - 22 min drive

Restaurants

  • ‪El Mercado Restaurant - ‬3 min drive
  • ‪Sakura Restaurante Japonés - ‬3 min drive
  • ‪Iberostar Costa Dorada Lobby Bar - ‬3 min drive
  • ‪Mi Bohio Restaurant - ‬6 min drive
  • ‪Gran Ventana Beach Bar - ‬5 min walk

About this property

Viva Heavens by Wyndham, A Trademark All Inclusive

4-star beachfront resort near Playa Dorada Golf Course
Viva Heavens by Wyndham, A Trademark All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Have fun in the sun at Viva Heavens by Wyndham, A Trademark All Inclusive with summer activities like surfing/body boarding, snorkeling, and parasailing.

There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. WiFi is free in public spaces. This all-inclusive resort also offers an outdoor pool, outdoor tennis courts, and a fitness center. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Puerto Plata resort.

  • 180 guestrooms or units
  • 3 levels
  • 5 dining venues
  • Built in 2015
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Viva Heavens by Wyndham, A Trademark All Inclusive offers 180 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with cable channels.

Bathrooms include showers, bathrobes, slippers, and hair dryers. This Puerto Plata resort provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include facials, body wraps, body scrubs, and body treatments.

Languages

English, French, German, Italian, Spanish

Similar properties

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  • Breakfast included
  • All inclusive
  • Spa
4.0 out of 5, Very Good, 1,509 reviews
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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 5 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Archery
  • Beach volleyball
  • Beach yoga
  • Boat tours
  • Fitness classes
  • Gym
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Pilates classes
  • Rowing/canoeing
  • Sailing
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests at this property also have access to the resort facilities of neighboring property Viva Tangerine By Wyndham.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Viva Heavens by Wyndham, A Trademark All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Pool access available from 6:00 AM to 7:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Frequently asked questions

How close is Viva Heavens by Wyndham, A Trademark All Inclusive to the airport?

Viva Heavens by Wyndham, A Trademark All Inclusive is 9.4 mi (22-min drive) away from the Gregorio Luperon Intl. Airport (POP) airport, the closest popular airport to the property.

How much does it cost to stay at Viva Heavens by Wyndham, A Trademark All Inclusive?

As of Mar 26, 2025, prices found for a 1-night stay for 2 adults at Viva Heavens by Wyndham, A Trademark All Inclusive on Apr 26, 2025 start from $249.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Viva Heavens by Wyndham, A Trademark All Inclusive have an airport shuttle?

Airport shuttle services are not available at Viva Heavens by Wyndham, A Trademark All Inclusive.

How close is Viva Heavens by Wyndham, A Trademark All Inclusive to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Viva Heavens by Wyndham, A Trademark All Inclusive offer free breakfast?

Viva Heavens by Wyndham, A Trademark All Inclusive does not offer free breakfast.

Is there a casino at Viva Heavens by Wyndham, A Trademark All Inclusive?

No, there is no casino at this resort, but Coral Reef Casino (21-min drive) is nearby.

What time is check-in at Viva Heavens by Wyndham, A Trademark All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Viva Heavens by Wyndham, A Trademark All Inclusive?

This resort offers free self parking.

Does Viva Heavens by Wyndham, A Trademark All Inclusive have a pool?

Viva Heavens by Wyndham, A Trademark All Inclusive features an outdoor pool. Guests can enjoy pool access from 6:00 AM to 7:00 PM.

Does Viva Heavens by Wyndham, A Trademark All Inclusive have a restaurant?

There are 5 onsite restaurants, offering options like international cuisine, a poolside location, and al fresco dining.

Does Viva Heavens by Wyndham, A Trademark All Inclusive have a spa?

This resort doesn't have a spa, but it does offer massages, facials, and body scrubs.

How close is Viva Heavens by Wyndham, A Trademark All Inclusive to downtown Puerto Plata?

Viva Heavens by Wyndham, A Trademark All Inclusive is 3.8 mi away from Puerto Plata.

Viva Heavens by Wyndham, A Trademark All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 319 out of 901 reviews
Rating 8 - Good. 253 out of 901 reviews
Rating 6 - Okay. 152 out of 901 reviews
Rating 4 - Poor. 83 out of 901 reviews
Rating 2 - Terrible. 94 out of 901 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Krishna Teja Reddy

Traveled with group
Liked: Cleanliness, staff & service
Had a great time at the property and the food was great too. The number of restaurants were limited though and they all aren't open always so had some terrible getting some bookings in. The guest help desk was able to hook us up with some reservations when we requested them but couldn't get it ourselves on the app. Overall experience was great and the staff was very accommodating but I wish they had more number of events throughout the day (especially in the open) to keep the Caribbean vibe alive throughout.
Stayed 3 nights in Mar 2025

10/10 Excellent

Troy

Liked: Cleanliness, amenities
Buffet in bar staff were excellent but the animation staff could use some work with intermingling with the people.
Stayed 7 nights in Feb 2025

8/10 Good

Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Staff were very nice except one grouchy guy at the beach grill. The rest were all very nice. Our room was spacious but there was not a chair or table as we usually have. We requested a chair and were given a plastic one. Food was good. what we expected for a 3 star experience.
Stayed 7 nights in Dec 2024

8/10 Good

Chunho

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Alejandro, Reading

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

marcos

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Elvis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor room wifi
Stayed 4 nights in Dec 2024

6/10 Okay

arturo

Liked: Staff & service
Old hotel The room had a lot humidity

2/10 Terrible

Lina

Traveled with family
Disliked: Staff & service, property conditions & facilities
Worst Resort Ever
When we there the receptionist was flirting with a gust, the one of the employees offered my kids The manager Marie try to charge me $780.00 for a taxi and last is a all inclusive resort but the only give you one bottle of soda when you comes ask for another they told me no is only to welcome you in.
Stayed 7 nights in Nov 2024

10/10 Excellent

Juan

Stayed 2 nights in Nov 2024

8/10 Good

Romilio

Stayed 2 nights in Nov 2024

8/10 Good

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet small relaxing not so much crowd it
Stayed 6 nights in Nov 2024

8/10 Good

Ramakrishna

Liked: Cleanliness, staff & service, property conditions & facilities
We had very good experience..
Stayed 3 nights in Nov 2024

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good stay overall. The food was just a little bland for my taste but not terrible.
Stayed 4 nights in Nov 2024

10/10 Excellent

Genisis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was nice and helpful and our room was clean. the buffet food was also good. Will definitely come back in the future. Thank vivía heaven by Wyndham for your hospitality!
Stayed 3 nights in Nov 2024

10/10 Excellent

Nancy A

Very peaceful relaxing
Stayed 2 nights in Nov 2024

10/10 Excellent

Darryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable
Stayed 5 nights in Nov 2024

2/10 Terrible

ronny

Disliked: Cleanliness, staff & service, property conditions & facilities
Ac wasn’t working, room was humid which made the floor wet all the time. Walls had mold and water filtration
Stayed 2 nights in Nov 2024

2/10 Terrible

Nathan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Food is terrible, menu is terrible . Unsafe floors in rooms, very slippery and dangerous. Rooms flood when raining. Staff is amazing and work very hard, they were the only good part. Beach terrible and dirty. Seaweed and garbage everywhere. This place should be torn down. Awful.
Stayed 10 nights in Nov 2024

4/10 Poor

Jesus

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Nov 2024

2/10 Terrible

Ronnie

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The food was subpar and not a lot of choices
Stayed 2 nights in Nov 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Arileida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Cheyleni

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El propiedad es más pequeño de lo que esperé pero el personal y animadores ayudaron buscar mucha diversión! Manuela, Isa y elianny fueron increíbles
Stayed 3 nights in Oct 2024