Wellness Hotel Step

4.0 star property
4-star spa hotel near Old Town Square, connected to the convention center

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Wellness Hotel Step

Terrace/patio
Exterior
Minibar, in-room safe, desk, blackout drapes
Buffet
Meeting facility

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Malletova 1141, Prague, 190 00
  • O2 Arena
    19 min walk
  • Zizkov Television Tower
    6 min drive
  • Prague Market
    7 min drive
  • Prague (PRG-Vaclav Havel)
    48 min drive

Room options

Economy Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

Triple Room (with 60 minutes Water World Access)

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Double Room (Unlimited Water and sauna world)

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Panoramic Apartment (Unlimited Water and sauna world Acc.)

  • 645 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Queen Sofa Bed

Standard Double Room (with 60 minutes Water world Access)

  • 236 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room (90 minutes Water and Sauna world Acc.)

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Triple Room (90 min Water and sauna world Access)

  • 301 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

Standard Double Room

  • 236 sq ft
  • Sleeps 2
  • 1 Queen Bed

Family Room (with 60 minutes Water world Access)

  • 301 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Family Room (with 90 minutes Water and sauna world)

  • 301 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Panoramic Apartment (Unlimited Water and sauna world Acc.)

  • Sleeps 2
  • 2 Large Twin Beds

Family Room

  • 301 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Standard Apartment (with 60 minutes Water world Access)

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Suite (with 90 minutes Water and sauna world)

  • 430 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Presidential Duplex (Unlimited Water and sauna world acces)

  • Sleeps 4
  • 2 King Beds

About the neighborhood

Prague

Prague 9 stay.Your stay at this Prague 9 hotel places you within 3 miles (5 km) of O2 Arena and DOX Centre for Contemporary Art. Prague Market and Czech Lawn Tennis Club are also within 3 miles (5 km).

What's nearby

  • O2 Arena - 19 min walk
  • Palladium Shopping Centre - 7 min drive
  • Wenceslas Square - 7 min drive
  • Old Town Square - 9 min drive
  • Prague Astronomical Clock - 9 min drive

Getting around

  • Balabenka Stop - 7 min walk
  • Prague-Liben Station - 19 min walk
  • Vaclav Havel Airport (PRG) - 48 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪KFC - ‬15 min walk
  • ‪Bageterie Boulevard - ‬14 min walk
  • ‪Pholẽvka - ‬13 min walk

About this property

Wellness Hotel Step

4-star spa hotel near Old Town Square, connected to the convention center
Wellness Hotel Step offers its guests a full-service spa, outdoor tennis courts, and indoor tennis courts. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 10 meeting rooms available. An indoor pool, a children's pool, and a fitness center are also featured at the business-friendly Wellness Hotel Step. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Prague hotel.

  • 201 guestrooms or units
  • 8 levels
  • 2 buildings
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Wellness Hotel Step offers 201 accommodations with minibars and safes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a steam room. The spa is open daily.

Languages

Czech, English, German, Russian

Property amenities

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 12 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 3 indoor tennis courts
  • 3 outdoor tennis courts
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 28 to September 10:
  • Sauna
  • Spa
  • Swimming pool
  • Tennis courts
The following facilities are closed on Christmas Eve:
  • Full-service spa
  • Sauna
  • Spa tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 22 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.04 per person, per night, up to 60 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 45 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: EUR 12 per day
  • Pet fee: EUR 22 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. 

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Czechia. This property is rated 4 stars.

Property is also known as

Hotel Step
Hotel Step Wellness
Hotel Wellness Step
Step Hotel Wellness
Step Wellness Hotel
Wellness Hotel Step
Wellness Hotel Step Prague
Wellness Step Hotel
Wellness Step Prague
WELLNESS HOTEL STEP Hotel
WELLNESS HOTEL STEP Prague
WELLNESS HOTEL STEP Hotel Prague

Frequently asked questions

How close is Wellness Hotel Step to the airport?

Wellness Hotel Step is 13.3 mi (48-min drive) away from the Vaclav Havel Airport (PRG) airport, the closest popular airport to the property.

Does Wellness Hotel Step have an airport shuttle?

Wellness Hotel Step offers an airport shuttle 24 hours a day, on request, for a charge of EUR 45 per vehicle, one-way.

Does Wellness Hotel Step offer free breakfast?

Free breakfast isn’t provided at Wellness Hotel Step, but buffet breakfast is offered for a fee of EUR 15 for adults and EUR 15 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 10:30 AM.

Is there a casino at Wellness Hotel Step?

No, there is no casino at this hotel.

What time is check-in at Wellness Hotel Step?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Wellness Hotel Step?

Free parking is not available at this hotel. Self parking is available for EUR 12 per day.

Does Wellness Hotel Step have a pool?

Wellness Hotel Step features an indoor pool and a children's pool. Guests can enjoy pool access from 7:00 AM to 11:00 PM.The pool is closed seasonally each year from August 28 to September 10. The pool is closed on Christmas Eve.

Does Wellness Hotel Step have a restaurant?

Yes, there is a restaurant on site.

Does Wellness Hotel Step have a spa?

This hotel has a spa, which features massages.

How close is Wellness Hotel Step to downtown Prague?

Wellness Hotel Step is 2.8 mi away from Prague.

Reviews

8.0

Very Good

Rating 10 - Excellent. 47 out of 112 reviews" "
Rating 8 - Good. 31 out of 112 reviews" "
Rating 6 - Okay. 22 out of 112 reviews" "
Rating 4 - Poor. 5 out of 112 reviews" "
Rating 2 - Terrible. 7 out of 112 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

colin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel on the outskirts of Prague (v. close to the gig I went to). Good sized clean room & amazing breakfast! 90 min spa session was included in the room price which was a real bonus!
Stayed 1 night in Jul 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst staff ever.
Stayed 2 nights in Jun 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 1 night in Jun 2024

10/10 Excellent

natasha

Liked: Cleanliness, staff & service, property conditions & facilities
The pics dont do it justice. Theres like 8 saunas and a cold plunge and sauna ceremony the place is amazing
Stayed 9 nights in Jun 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service
Take your own teabags!
Room was ok, a little small and a little noisy from other guests but it was clean. Breakfast was average on day 1, and on day 2 I wanted a cup of tea in the room. They don’t give you English breakfast tea in the room so I went to the restaurant and they wanted to charge me for a teabag which is ridiculous. Thankfully there was someone there with common sense but the lack of customer service was noticeable.
Stayed 2 nights in May 2024

10/10 Excellent

Michal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the stay
The hotel is very good but not the best value for your money. For example the A/C needs servicing as it was super noisy, rendering it useless. Could not open the windows because of the noise of the other A/C units. Other than that no problems, good service, perfect breakfast, very tasty dinner with excellent service.
Stayed 1 night in May 2024

10/10 Excellent

Lukasz

Stayed 4 nights in Feb 2024

10/10 Excellent

Maksims

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Ewelina

Traveled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023

10/10 Excellent

Lukas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel a pokoje čisté! Vše v naprostém pořádku. Snídaně i Večeře dostačující. Wellness pěkný čistý. Rád se vrátím.
Stayed 1 night in Sep 2023

6/10 Okay

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
When I visited the pool was not accessible due to maintenance. The Hotel is ~15m walk from a metro station. The area is not that great as you walk among a big stroad and climb stairs to get there. Also it is just next to railway so can be quite noisy if you want an open window. Other than that the hotel is okay, would not mind staying again, but I believe that there are better options
Stayed 2 nights in Sep 2023

10/10 Excellent

Josh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was an absolute delight, decent links to the trams and subway within 10mins walk. The facilities on paper seem wonderful sadly during our time they were being renovated but we had been told in advance. All round a great experience and would go again on the mext trip to Prague.
Stayed 7 nights in Aug 2023

8/10 Good

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Kristýna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.

10/10 Excellent

Christopher, Loveland

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable priced, very clean and well maintained. Connects to a huge tennis and sports complex with swimming pool and jacuzzi. Very good restaurant. Breakfast has a big variety. Will definitely stay there again.
Stayed 3 nights in Aug 2023

8/10 Good

Rudi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
De receptie en het onthaal waren uitstekend In restaurant te weinig keuze
Stayed 3 nights in Aug 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Nothing is included, everything is extra paid.
Stayed 2 nights in Aug 2023

6/10 Okay

Adam

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Amr, Prague

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service
noisy
Stayed 1 night in Apr 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
noisy.., the main railway corridor next to hotel..
Stayed 1 night in Apr 2023

8/10 Good

Alexis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Pavel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

8/10 Good

Glenn

Stayed 2 nights in Feb 2023