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Hibiscus Resort & Spa

3.5 star property
3.5-star spa aparthotel near Macrossan Street

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Photo gallery for Hibiscus Resort & Spa

2 outdoor pools, sun loungers
Family Apartment | Living area | Flat-screen TV, DVD player
Individually furnished, desk, iron/ironing board, free WiFi
Apartment, 1 Bedroom | Private kitchenette | Fridge, microwave, stovetop, coffee/tea maker
3 Bedroom Apartment | Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Barbecue grill
  • Air conditioning
  • Kitchen
  • Dryer

Explore the area

Map
22 Owen Street, Port Douglas, QLD, 4877
  • Macrossan Street
    ‪2 min walk‬
  • Four Mile Beach
    ‪6 min walk‬
  • Sugar Wharf
    ‪9 min walk‬

Room options

View all photos for 1 Bedroom Accessible Apartment

1 Bedroom Accessible Apartment | Individually furnished, desk, iron/ironing board, free WiFi

1 Bedroom Accessible Apartment

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment

Family Apartment | Living area | Flat-screen TV, DVD player

Family Apartment

  • 2 bedrooms
  • 1 bathroom
  • Resort view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for 3 Bedroom Apartment

3 Bedroom Apartment | Individually furnished, desk, iron/ironing board, free WiFi

3 Bedroom Apartment

  • 1722 sq ft
  • 3 bedrooms
  • 1 bathroom
  • Resort view
  • Sleeps 7
  • 1 King Bed and 4 Twin Beds OR 2 King Beds and 2 Twin Beds

View all photos for Deluxe Apartment, 1 King Bed, Pool View

Individually furnished, desk, iron/ironing board, free WiFi

Deluxe Apartment, 1 King Bed, Pool View

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Pool View

Individually furnished, desk, iron/ironing board, free WiFi

Deluxe Apartment, 2 Bedrooms, Pool View

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Studio, Pool View

Individually furnished, desk, iron/ironing board, free WiFi

Deluxe Studio, Pool View

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Apartment, 1 King Bed, Garden View

Deluxe Apartment, 1 King Bed, Garden View | Balcony view

Deluxe Apartment, 1 King Bed, Garden View

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Duel Key Apartment

2 Bedroom Duel Key Apartment | Living area | Flat-screen TV, DVD player

2 Bedroom Duel Key Apartment

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Individually furnished, desk, iron/ironing board, free WiFi

Apartment, 1 Bedroom

  • 700 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Studio Spa Apartment

Studio Spa Apartment | Individually furnished, desk, iron/ironing board, free WiFi

Studio Spa Apartment

  • 484 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedroom Ensuite Apartment

2 Bedroom Ensuite Apartment | Individually furnished, desk, iron/ironing board, free WiFi

2 Bedroom Ensuite Apartment

  • 1184 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Studio Apartment

Studio Apartment | Individually furnished, desk, iron/ironing board, free WiFi

Studio Apartment

  • 484 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for One Bedroom Spa Apartment

Individually furnished, desk, iron/ironing board, free WiFi

One Bedroom Spa Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Three Bedroom Apartment

Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Three Bedroom Apartment

  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Two Bedroom Family Apartment

Individually furnished, desk, iron/ironing board, free WiFi

Two Bedroom Family Apartment

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Studio Spa Apartment

  • Sleeps 2
  • 1 Queen Bed

Studio Apartment

  • Sleeps 2
  • 1 Queen Bed

Two Bedroom Ensuite Apartment

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for One Bedroom Apartment

Individually furnished, desk, iron/ironing board, free WiFi

One Bedroom Apartment

  • Sleeps 2
  • 1 Queen Bed

Accessible One-Bedroom Apartment

  • Sleeps 2
  • 1 King Bed

2 Bedroom Duel Key Apartment

  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

Deluxe Two-Bedroom Apartment With Pool View

  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

Deluxe Apartment, 1 King Bed, Pool View

  • Sleeps 3
  • 1 King Bed

Deluxe Studio With Pool View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Apartment, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Port Douglas

Close to the beach.Your stay at this Port Douglas aparthotel places you within a 10-minute walk of Macrossan Street and Four Mile Beach. Port Village Shopping Centre and Anzac Park are also within half a mile (1 km).
View more Aparthotels in Port DouglasOpens in a new window

What's nearby

  • Macrossan Street - 2 min walk - 0.1 miles
  • Four Mile Beach - 6 min walk - 0.4 miles
  • Crystalbrook Superyacht Marina - 8 min walk - 0.5 miles
  • St Mary's by the Sea Chapel - 8 min walk - 0.5 miles
  • Sugar Wharf - 9 min walk - 0.5 miles

Getting around

  • Cairns Intl. Airport (CNS) - 64 min drive

Restaurants

  • ‪Wicked Ice Creams - ‬3 min walk
  • ‪N17 Burger Co - ‬6 min walk
  • ‪Rattle N Hum - ‬4 min walk
  • ‪Grant Street Kitchen - ‬5 min walk
  • ‪Zinc Port Douglas - ‬4 min walk

About this property

Hibiscus Resort & Spa

3.5-star spa aparthotel near Macrossan Street
Hibiscus Resort & Spa offers its guests 2 outdoor swimming pools. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Spa services, a library, and a terrace are also featured at the business-friendly Hibiscus Resort & Spa. Free self parking is available.

This 3.5-star Port Douglas aparthotel is smoke free.

  • 42 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1996
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • No smoking on site
Hibiscus Resort & Spa offers 42 accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished. Flat-screen televisions come with digital channels. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on a limited basis.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Hibiscus Day Spa. Services include hot stone massages, facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, German, Slovak

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Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • 2 outdoor pools
  • Aromatherapy
  • Body wraps
  • Facials
  • Full-service spa
  • Hot stone massages
  • Hot tub
  • Pool loungers
  • Prenatal massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 65 per day

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Towels provided

Living spaces

  • Living room

Entertainment

  • DVD player
  • Flat-screen TV with digital channels
  • Library

Outdoor areas

  • Barbecue grill
  • Furnished balcony/patio
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Dryer
  • Laundry facilities
  • Laundry service

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Housekeeping (limited availability)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 2 buildings
  • 3 floors
  • 42 units
  • Access via exterior corridors
  • Built in 1996
  • Garden
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2.5 percent for credit card payments
The front desk is open daily from 8:30 AM - 4:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per day.
  • Cribs (infant beds) are available for AUD 15.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 52 per person (one-way)
  • Airport shuttle fee per child: AUD 26 (one-way), (up to 11 years old)
  • Crib (infant bed) fee: AUD 15.0 per day
  • Rollaway bed fee: AUD 65.0 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hibiscus Gardens Spa
Hibiscus Gardens Spa Port Douglas
Hibiscus Gardens Spa Resort
Hibiscus Gardens Spa Resort Port Douglas
Hibiscus Spa Resort
Hibiscus Gardens Hotel Port Douglas
Hibiscus Resort Port Douglas
Hibiscus Resort
Hibiscus Port Douglas
Hibiscus Resort Spa
Hibiscus & Spa Port Douglas
Hibiscus Resort & Spa Aparthotel
Hibiscus Resort & Spa Port Douglas
Hibiscus Resort & Spa Aparthotel Port Douglas

Frequently asked questions

How close is Hibiscus Resort & Spa to the airport?

Hibiscus Resort & Spa is 41 mi (64-min drive) away from the Cairns Intl. Airport (CNS) airport, the closest popular airport to the property.

Does Hibiscus Resort & Spa have an airport shuttle?

Hibiscus Resort & Spa offers an airport shuttle 24 hours a day, at scheduled times, for a charge of AUD 52 per person, one-way.

How close is Hibiscus Resort & Spa to the beach?

This aparthotel is a short 6-minute walk from Four Mile Beach and 2.7 mi (6-min drive) from Four Mile Beach Park. Don't forget your sunscreen!

Does Hibiscus Resort & Spa offer free breakfast?

Hibiscus Resort & Spa does not offer free breakfast.

Is there a casino at Hibiscus Resort & Spa?

No, there is no casino at this aparthotel.

What time is check-in at Hibiscus Resort & Spa?

Check-in start time: 2 PM; Check-in end time: anytime.

Is there free parking at Hibiscus Resort & Spa?

This aparthotel offers free self parking.

Does Hibiscus Resort & Spa have a pool?

Hibiscus Resort & Spa features 2 outdoor pools.

Does Hibiscus Resort & Spa have a spa?

Pamper yourself with a day at Hibiscus Day Spa, where you can enjoy hot stone massages, body treatments, and body wraps.

How close is Hibiscus Resort & Spa to downtown Port Douglas?

Hibiscus Resort & Spa is 0.2 mi away from Port Douglas.

Hibiscus Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 79 out of 198 reviews
Rating 8 - Good. 90 out of 198 reviews
Rating 6 - Okay. 22 out of 198 reviews
Rating 4 - Poor. 5 out of 198 reviews
Rating 2 - Terrible. 2 out of 198 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, room comfort
Great position,staff on reception extremely helpful and efficient, great bbq areas and 2 pools we are regulars to Port Douglas as we are locals in Cairns and will definitely stay again at Hibiscus.
Stayed 2 nights in Dec 2024

10/10 Excellent

Malcolm

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front office staff - Fiona - was very welcoming and helpful and we loved the resort especially the pool and BBQ area where we dined with friends each night
Stayed 4 nights in Oct 2024

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities
The bed was extremely hard like sleeping on concrete.
Stayed 2 nights in Oct 2024

8/10 Good

Nelda, Chandler

Traveled with partner
Liked: Cleanliness, amenities
No lift at the property so we had to change to a lower level room and still carry our suitcases up a flight of stairs. Being in our 70's this was not easy.
Stayed 2 nights in Oct 2024

8/10 Good

Adrian

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Jennifer, Kent Town

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
In a great central location. Within walking distance to shops, supermarket and eating cafes and restaurants. Staff were very friendly. The gardens and pools were well kept and very inviting. We used the BBQs which were clean and looked relatively new. Parking was easy. Our unit was ideal for the two of us. Kitchen a little small but adequate and well equipped. Bathroom looked recently refurbished, modern, fresh and clean. Bed was very comfortable and lounge area was also very comfortable and well equipped. No hesitation in returning to Hibiscus Gardens. :)
Stayed 6 nights in Sep 2024

10/10 Excellent

Kim

Stayed 3 nights in Aug 2024

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2024

6/10 Okay

Darren

Stayed 1 night in Jul 2024

8/10 Good

Duncan

Traveled with partner
Liked: Cleanliness, amenities
The protection from the Easterlies around the pool was a great bonus
Stayed 3 nights in Sep 2023

6/10 Okay

Stephen

Liked: Cleanliness
Great location and very friendly staff
Stayed 5 nights in Aug 2023

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was in a great location. We walked everywhere.
Stayed 4 nights in Aug 2023

6/10 Okay

April

Traveled with family
Liked: Room comfort
Grounds are beautiful . Wonderful pools and atmosphere. Close to beach and walking distance to shops and restaurants. Great location. Some reception staff don't demonstrate good customer service while others helpful . Felt at times was being nickled and dimed. Charged for toilet paper and doing laundry. Think given cost of staying this should be included as other apartments don't charge for this where we have stayed. Didn't think apartment was that clean on arrival and no room cleaning with apology they don't have staff . Should at least place sanitizer in apartment and mop or swifter so we could clean ourselves.
Stayed 5 nights in Jul 2023

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Great Balinese vibe
Stayed 3 nights in Apr 2023

10/10 Excellent

nicole Jane

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the 2 pools, quiet but close to everything location and Balinese feel.

10/10 Excellent

Meaghan Jane

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at Hibiscus. It is such a beautiful resort with a very Balinese feel to it. Jenny was absolutely lovely and welcoming, you can tell she is passionate about what she does. Hibiscus was so close to everything in Port Douglas literally walking distance to everything, the beach, the marina, the shops and the restaurants which made it so convenient as we were travelling with a 1 and a half year old baby. The pools and gardens here were amazing and well looked after, nice to relax in after long days out and about. Only negative is we found 2 cockroaches in the apartment and the lounge could use a clean but other than that all was good!
Stayed 3 nights in Nov 2022

8/10 Good

Helen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was convenient to everything. Close proximity to beach, restaurants and shops. Nice relaxed environment. Pool was relaxing and grounds were well maintained.
Stayed 2 nights in Oct 2022

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Catered perfectly for our family with 3 teenagers. Location was great. 2 very nice pool. Friendly staff.
Stayed 5 nights in Sep 2022

8/10 Good

Lorraine

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The fridge had an unpleasant smell which was attended to by housekeeping staff. The view from the balcony was very disappointing as it overlooked the property next doors airconditioning units & a garden of dead plants. Everyone else had lovely views.
Stayed 7 nights in Aug 2022

10/10 Excellent

Angela

Stayed 6 nights in May 2022

10/10 Excellent

Stefan

Liked: Cleanliness, room comfort
The perfect place to relax for a week
Hibiscus was a beautiful place to relax and unwind. Location is perfect with easy walking distance to everything in town as well as the beach and the marina. We especially loved the semi-private terrace extension from the living room where we spent many hours enjoying breakfasts and dinners. And both pools at this resort are beautiful…clean and inviting at any hour. Oh, and the bed in our room was super comfortable! We slept amazingly. Thanks for a great week.
Stayed 4 nights in Apr 2022

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A beautiful property, just a (very) short walk from the center of town. Comfortable, relaxing and full of all the amenities you could need for a self sustained holiday. Just fantastic!
Stayed 6 nights in Jul 2021

8/10 Good

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed the atmosphere the gardens made you feel like you were in paradise.
Stayed 5 nights in May 2021

8/10 Good

Monique, Brisbane

Traveled with family and small children
Liked: Amenities, property conditions & facilities
I liked the free onsite parking and the fabulous reception staff. The pool was amazing. Our room left a lot to be desired. The bedding was outdated and the beds themselves very uncomfortable. The starter pack of soap etc is great but having to go to reception and pay for more is not. Paying for pool towel hire isn't cool either and not typical of most hotels. There is no glass in the windows. Just screens and shutters so no outdoor noise is blocked out and you're either in the dark without natural light or you're hot because you can't close a window so the air con does nothing. Never been in a hotel like that. Not a lot of thought went into guest experience there. The tvs are tiny and really should just be wall mounted. There is no safety switch for the stovetop hobs in the rooms so I was constantly monitoring my 3 year old to ensure he didn't switch the stove on which isn't very relaxing for parents. There was no clean towel service and there's no extended reception hours so if you leave early and get back late and need something - tough luck. There's also no phones to call reception, you have to walk down there basically.
Stayed 7 nights in Jan 2021

8/10 Good

Shirley, Melbourne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort was clean, very close to Macrossan Street and had a lovely pool. Staff were also friendly. The only problem is that when you are in bed you can hear the people in the units above walking around.
Stayed 5 nights in Jan 2021