10/10 Excellent
Adriana
Traveled with partner
Oct 13, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places I have ever stayed.
I know that not a lot of guests read the information the hotels put in our rooms, but this one is worth reading. There are recommendations for local restaurants, which me and my partner did try and could not fault. If anyone is interested in the history of the house you can find a lot of interesting information about it on the last pages about the building of the house and its history in the past.
The location is perfect, as it's located right between Kapana and the Old Town of Plovdiv.
The staff were very friendly and although there wasn't any parking available in the surrounding car parks, the staff were able to find a space for me on the street in front of the hotel.
The room was clean and comfortable. The bathroom was spotless and shower was good.
Me and my partner liked it so much that we decided to stay an extra night. Despite the fact the room we had booked originally was taken by other guests for our extra night, the staff were able to find another room for us. Since they weren't sure when the guests from the our new room would depart, they offered to help and take our luggage for us from the old room and place it in the new room so we don't miss out on anything from our plans for the day and wait around.
The breakfast was very tasty and with lots of various dishes, fruits and beverages.
Overall me and my partner were very happy and pleased with the hospitality of the team in HillHouse Plovdiv.
Adriana
Stayed 3 nights in Oct 2024
