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Casa Kaoba Hotel & Suites

3.5 star property
3.5-star hotel near Xplor Theme Park

Choose dates to view prices

Photo gallery for Casa Kaoba Hotel & Suites

Presidential Suite | Private kitchen
View from room
Outdoor pool
Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi
Premium bedding, in-room safe, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Room service
  • Housekeeping
  • Pool
  • Pet friendly

Explore the area

Map
Carretera Federal Playa Tulum, Mza 329, Lote 9, Playa del Carmen, QROO, 77710
  • Xplor Theme Park
    ‪4 min drive‬
  • Playacar Beach
    ‪8 min drive‬
  • Playacar Golf Club
    ‪10 min drive‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪7 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi

Suite

  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Double Room, Balcony

  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | Private kitchen

Presidential Suite

  • Sleeps 10
  • 1 King Bed and 4 Queen Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi

Junior Suite

  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Living room | Flat-screen TV

Suite, Multiple Beds

  • Sleeps 5
  • 2 Double Beds and 1 Large Twin Sofa Bed

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Mar 7 - Mar 8
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About the neighborhood

Playa del Carmen

In Playa del Carmen .Within 3 miles (5 km) of this hotel, you'll find Xplor Theme Park and Xcaret Eco Theme Park. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 3 miles (5 km).

What's nearby

  • Xplor Theme Park - 4 min drive
  • Ferry to Cozumel - 7 min drive
  • Xcaret Eco Theme Park - 8 min drive
  • Playa del Carmen Maritime Terminal - 8 min drive
  • Playacar Golf Club - 10 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • ‪Festival Grand Buffet - ‬6 min drive
  • ‪Rosa Roja - ‬8 min drive
  • ‪El Gaucho Steakhouse - ‬7 min drive
  • ‪Cupcake Cafe - ‬6 min drive
  • ‪RIU Yucatan - ‬8 min drive

About this property

Casa Kaoba Hotel & Suites

3.5-star hotel near Xplor Theme Park
Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. Event space at this hotel measures 2045 square feet (190 square meters) and includes conference space. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Casa Kaoba Hotel & Suites. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen hotel.

  • 39 guestrooms or units
  • 2045 sq ft of conference space
  • 190 sq m of conference space
  • Continental breakfast (free)
  • Deli
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Smoking in designated areas
  • Dining venue
Casa Kaoba Hotel & Suites offers 39 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Playa del Carmen hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to noon
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 1000 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Casa Kaoba & Suites Del Carmen
Casa Kaoba Hotel & Suites Hotel
Casa Kaoba Hotel & Suites Playa del Carmen
Casa Kaoba Hotel & Suites Hotel Playa del Carmen

Frequently asked questions

How close is Casa Kaoba Hotel & Suites to the airport?

Casa Kaoba Hotel & Suites is 18.8 mi (251-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Casa Kaoba Hotel & Suites?

As of Feb 21, 2025, prices found for a 1-night stay for 2 adults at Casa Kaoba Hotel & Suites on Mar 2, 2025 start from $63.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Casa Kaoba Hotel & Suites have an airport shuttle?

Casa Kaoba Hotel & Suites offers an airport shuttle.

How close is Casa Kaoba Hotel & Suites to the beach?

This hotel is 4.7 mi (13-min drive) from Playa del Carmen Main Beach and 14.9 mi (25-min drive) from Maroma Beach. Don't forget your sunscreen!

Does Casa Kaoba Hotel & Suites offer free breakfast?

Casa Kaoba Hotel & Suites offers free continental breakfast every day from 8:00 AM to noon.

Is there a casino at Casa Kaoba Hotel & Suites?

No, there is no casino at this hotel, but Riviera Gran Casino (8-min drive) is nearby.

What time is check-in at Casa Kaoba Hotel & Suites?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Casa Kaoba Hotel & Suites?

This hotel offers free self parking.

Does Casa Kaoba Hotel & Suites have a pool?

Casa Kaoba Hotel & Suites features an outdoor pool.

Does Casa Kaoba Hotel & Suites have a restaurant?

Yes, there is a restaurant on site.

Does Casa Kaoba Hotel & Suites have a spa?

There are no spa services available at this hotel.

How close is Casa Kaoba Hotel & Suites to downtown Playa del Carmen?

Casa Kaoba Hotel & Suites is 2.8 mi away from Playa del Carmen.

Casa Kaoba Hotel & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 381 out of 665 reviews
Rating 8 - Good. 157 out of 665 reviews
Rating 6 - Okay. 71 out of 665 reviews
Rating 4 - Poor. 31 out of 665 reviews
Rating 2 - Terrible. 25 out of 665 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Amenities, property conditions & facilities
Nice and quiet
Stayed 2 nights in Nov 2024

10/10 Excellent

Jadiye, Homestead

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Super
Stayed 1 night in Nov 2024

6/10 Okay

Benjamin

Liked: Room comfort
Disliked: Staff & service
Rude staff
I stayed for one night with my wife. I could not believe the rudeness of the staff. The front desk would not make eye contact with me. I felt treated as if I did not belong in their hotel. We also found a cockroach in the suite.
Stayed 1 night in Sep 2024

8/10 Good

Atsushi

Stayed 2 nights in Aug 2024

8/10 Good

Daphne

Traveled with family
Liked: Cleanliness, property conditions & facilities
Property is nice. Staff is friendly. The food was ok, nothing special. In fact, the restaurant could be better and the service at restaurant was super slow and unorganized.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was easy, fast Argelia was so nice and helpful. Breakfast was good. Love that they care for pets
Stayed 1 night in Aug 2024

10/10 Excellent

Albaro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a family of 5. Location to Xcaret Xplor was amazing only 8 mins away. Other scarred park weren’t far. Friendly staff love how quiet it was.
Stayed 8 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family one room
Got there early, so checkin in before the time, room was ready on time got to hangout around pool and restaurant while room was ready.
Stayed 1 night in Aug 2024

10/10 Excellent

Debra, Lakewood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and property were excellent. Food was not good. I didn't get sick or anything but was simply poorly prepared by unqualified staff.
Stayed 1 night in Jul 2024

6/10 Okay

Luis

Traveled with family and small children
Liked: Staff & service, amenities
Nice place, nice location with poor maintenance.
Stayed 2 nights in Jul 2024

10/10 Excellent

Milady

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho el servicio y los cuartos muy limpios
Stayed 5 nights in Jul 2024

8/10 Good

LORENA

Liked: Cleanliness, staff & service
The first night all that was available for dinner was hamburgers, pizza, and pasta and the food was not very good. The room was good, spacious, and clean.
Stayed 1 night in Jul 2024

4/10 Poor

FAUSTINO

Stayed 2 nights in Jun 2024

4/10 Poor

Maribel

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We checked in right on time but we waited for 2 hour to get in the rooms wasn't ready no very convenient and in our room it was a leak in one of the rooms they make us to moved to an other area not good
Stayed 2 nights in Jun 2024

4/10 Poor

Luis

Stayed 7 nights in Jun 2024

4/10 Poor

Luzaida

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
La transportacion es muy dificil, y mientras me hospede se fue la luz y el agua y cuando fui a preguntar no tenian un plan b.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, big rooms, breakfast service exelent
Stayed 1 night in May 2024

10/10 Excellent

Murali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and quite place
Stayed 2 nights in Mar 2024

8/10 Good

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a really good value!!!
Stayed 1 night in May 2024

10/10 Excellent

janeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is big spacious. A great, calm and minimalist atmosphere. The people were so kind, friendly and great service.
Stayed 4 nights in May 2024

8/10 Good

daniel

Traveled with family
The manager was excellent. He had great attitude and was service orientated. The rest of the staff was very accommodating as well!!!
Stayed 1 night in Apr 2024

10/10 Excellent

Maria Rojas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good!
Stayed 4 nights in Apr 2024

10/10 Excellent

Saul

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 3 nights in Apr 2024

8/10 Good

Bharat

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Air condition was very slow and noisy. Bathroom did not have light. Drain was backing up and smelly in upper room master bathroom.
Stayed 1 night in Mar 2024