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Le Relais des Puys

3.0 star property
3-star eco-certified hotel with free WiFi

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Photo gallery for Le Relais des Puys

Quadruple Room | In-room safe, desk, laptop workspace, soundproofing
Sauna, body treatments, body wraps, body scrubs, facials
Terrace/patio
Junior Suite | Bathroom | Free toiletries, hair dryer, towels
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Laundry
  • Housekeeping
  • Breakfast available

Explore the area

Map
59, route de la Baraque, Orcines, Puy-de-Dome, 63870
  • Royat Spa
    ‪8 min drive‬
  • Place de Jaude
    ‪9 min drive‬
  • Clermont-Ferrand Cathedral
    ‪11 min drive‬
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.)
    ‪25 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room | In-room safe, desk, laptop workspace, soundproofing

Quadruple Room

  • 182 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Living area | 127-cm LCD TV with satellite channels, TV

Junior Suite

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | In-room safe, desk, laptop workspace, soundproofing

Double Room

  • 139 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | In-room safe, desk, laptop workspace, soundproofing

Triple Room

  • 150 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 2 Twin Beds

  • 139 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Orcines

Close to the boardwalk/promenade.Within a 15-minute walk of the hotel, you'll find Auvergne Volcanoes Regional Nature Park and Volcans Golf. Golf des Volcans and Montjuzet Park are also within 3 miles (5 km).

What's nearby

  • Puy de Dome - 5 min drive
  • Place de Jaude - 9 min drive
  • Clermont-Ferrand Cathedral - 11 min drive
  • L'Aventure Michelin - 11 min drive
  • Stade Marcel Michelin - 11 min drive

Getting around

  • Durtol-Nohanent Station - 4 min drive
  • Clermont-Uni-T2C Tram Stop - 10 min drive
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.) - 25 min drive

Restaurants

  • ‪Casino de Royat - ‬8 min drive
  • ‪La Passerelle - ‬8 min drive
  • ‪Le Président - ‬7 min drive
  • ‪La Station - ‬8 min drive
  • ‪Coté Tiretaine - ‬3 min drive

About this property

Le Relais des Puys

3-star eco-certified hotel with free WiFi
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 484 square feet (45 square meters) and includes conference space. A steam room, spa services, and a terrace are also featured at the eco-certified Le Relais des Puys.

This 3-star Orcines hotel is smoke free.

  • 1 building
  • 32 guestrooms or units
  • 2 levels
  • 484 sq ft of conference space
  • 45 sq m of conference space
  • Built in 1808
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Le Relais des Puys offers 32 accommodations with safes and hair dryers. 127-cm LCD televisions come with premium satellite channels. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 10.60 for adults and EUR 6.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 36-hole adjacent golf course
  • Arcade/game room
  • Playground
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • 127-cm LCD TV with premium cable/satellite channels

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

More

  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10.6 for adults and EUR 6.5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Eurocard, and cash.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Relais Puys
Relais Puys Hotel
Relais Puys Hotel Orcines
Relais Puys Orcines
Le Relais des Puys Hotel
Le Relais des Puys Orcines
Le Relais des Puys Hotel Orcines

Frequently asked questions

How close is Le Relais des Puys to the airport?

Le Relais des Puys is 10.5 mi (25-min drive) away from the Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.) airport, the closest popular airport to the property.

Does Le Relais des Puys have an airport shuttle?

Airport shuttle services are not available at Le Relais des Puys.

Does Le Relais des Puys offer free breakfast?

Free breakfast isn’t provided at Le Relais des Puys, but buffet breakfast is offered for a fee of EUR 10.6 for adults and EUR 6.5 for children. It's available every day from 7:30 AM to 9:30 AM.

Is there a casino at Le Relais des Puys?

No, there is no casino at this hotel, but Casino de Châtel-Guyon (23-min drive) is nearby.

What time is check-in at Le Relais des Puys?

Check-in start time: 3 PM; Check-in end time: 9:30 PM.

Is there free parking at Le Relais des Puys?

Free parking is not available at this hotel.

Does Le Relais des Puys have a pool?

Le Relais des Puys does not have a pool.

Does Le Relais des Puys have a restaurant?

Yes, there is a restaurant on site.

Does Le Relais des Puys have a spa?

This hotel doesn't have a spa, but it does offer massages, body scrubs, and body wraps.

How close is Le Relais des Puys to downtown Orcines?

Le Relais des Puys is 0.5 mi away from Orcines.

Le Relais des Puys Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 21 out of 63 reviews
Rating 8 - Good. 24 out of 63 reviews
Rating 6 - Okay. 15 out of 63 reviews
Rating 4 - Poor. 3 out of 63 reviews
Rating 2 - Terrible. 0 out of 63 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Geoffrey

Stayed 1 night in Jun 2018

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Ideal for trip to Puy de Dome. Not many local resturants.

8/10 Good

Vale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
food gorgeous, but all character removed from bedr
'modernised' and odd shaped, small bedroom with the look of office, plastics etc - sad lack of character - however the food was excellent and the menu changed the 2 days we stayed there - staff professional and helpful - could get a coffee and beer at 5pm! would stay again if in the area

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another classic Logis family hotel experience
Great place to stay and I would recommend the servcie and food to anybody. Price was excellent and the value exceptional.

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

PHILIPPE

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Patricia

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Patricia

Traveled with group
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Jean-Paul

Traveled with family
Liked: Cleanliness, staff & service
beaucoup trop cher au regard de la prestation
Stayed 1 night in Jun 2024

10/10 Excellent

francoise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Magalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour. Personnels accueillants
Stayed 2 nights in Jul 2022

10/10 Excellent

ALAIN

Stayed 1 night in Jun 2022

8/10 Good

Christian

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

Jacques

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel sympathique et nourriture très bonne
Stayed 1 night in Nov 2021

10/10 Excellent

Mamoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities
Bon hotel a proximité du parc naturel du puy
Bon hotel a proximité du puy. Personnel agréable et chaleureux malgré le contexte Covid particulier. Hôtel donc à recommander
Stayed 1 night in Oct 2020

8/10 Good

benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
une nuit suffit
Petite étape d’une journée à Orcines pour faire du parapente, hôtel classique mains confortables. Il a cependant fait très chaud dans la chambre la nuit.
Stayed 1 night in Aug 2020

10/10 Excellent

patrice

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

6/10 Okay

Roland

Stayed 1 night in Oct 2019

10/10 Excellent

philippe

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Équipement de la salle de bains pas de pression eau
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon établissement
Stayed 4 nights in Mar 2019

6/10 Okay

Verified traveler

Chambre correcte, qui mériterais un rafraîchissement. Un peu froid a l arrivee, et eau chaude pas tres chaude. cependant, l'accueil est agreable, et le restaurant de qualite.
Stayed 2 nights in Nov 2018