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Holiday Inn Express New York - Manhattan West Side by IHG

2.5 star property
Hotel near Manhattan Cruise Terminal in New York

Choose dates to view prices

Photo gallery for Holiday Inn Express New York - Manhattan West Side by IHG

Exterior
Exterior
Pillowtop beds, in-room safe, desk, laptop workspace
Interior
City view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
538 West 48th Street, New York, NY, 10036
  • Manhattan Cruise Terminal
    ‪8 min walk‬
  • Times Square
    ‪11 min walk‬
  • Broadway
    ‪12 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds (Extra Floor Space)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Extra Floor Space)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, City View

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Extra Floor Space)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

New York

City center stay.Within a 10-minute walk of this Manhattan hotel, you'll find Manhattan Cruise Terminal and Intrepid Sea, Air and Space Museum. Times Square and Broadway are also within half a mile (1 km).

What's nearby

  • Manhattan Cruise Terminal - 8 min walk - 0.5 miles
  • Times Square - 11 min walk - 0.6 miles
  • Broadway - 12 min walk - 0.7 miles
  • Rockefeller Center - 17 min walk - 0.9 miles
  • Madison Square Garden - 3 min drive - 1.5 miles

Getting around

  • New York W 32nd St. Station - 3 min drive
  • 50 St. Station (8th Av.) - 10 min walk
  • LaGuardia Airport (LGA) - 41 min drive

Restaurants

  • ‪Hardware Bar - ‬2 min walk
  • ‪Landmark Tavern - ‬3 min walk
  • ‪DBL/ Dive Bar Lounge - ‬3 min walk
  • ‪Back Pocket Bar - ‬3 min walk
  • ‪Anejo - ‬3 min walk

About this property

Holiday Inn Express New York - Manhattan West Side by IHG

Hotel near Manhattan Cruise Terminal in New York
WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express New York - Manhattan West Side by IHG.

This New York hotel is smoke free.

  • 177 guestrooms or units
  • 11 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Holiday Inn Express New York - Manhattan West Side by IHG offers 177 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, French, German, Italian, Polish, Russian, Spanish

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.8 miles (USD 55 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 55 per day (4265 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, cash, and mobile payments. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Manhattan Side
Holiday Inn Express Manhattan Side Hotel
Holiday Inn Express Manhattan Side Hotel New York West
Holiday Inn Express New York Manhattan West
Holiday Inn Express New York Manhattan West Side
New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side Hotel
Holiday Inn Express New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side by IHG
Holiday Inn Express New York Manhattan West Side an IHG Hotel
Holiday Inn Express New York - Manhattan West Side by IHG Hotel

Frequently asked questions

How close is Holiday Inn Express New York - Manhattan West Side by IHG to the airport?

Holiday Inn Express New York - Manhattan West Side by IHG is 10.1 mi (41-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express New York - Manhattan West Side by IHG?

As of Mar 29, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express New York - Manhattan West Side by IHG on Mar 31, 2025 start from $116.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express New York - Manhattan West Side by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express New York - Manhattan West Side by IHG.

Does Holiday Inn Express New York - Manhattan West Side by IHG offer free breakfast?

Holiday Inn Express New York - Manhattan West Side by IHG offers free buffet breakfast every day from 7:00 AM to 9:00 AM.

Is there a casino at Holiday Inn Express New York - Manhattan West Side by IHG?

No, there is no casino at this hotel, but Resorts World Casino (23-min drive) is nearby.

What time is check-in at Holiday Inn Express New York - Manhattan West Side by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Holiday Inn Express New York - Manhattan West Side by IHG?

Free parking is not available at this hotel.

Does Holiday Inn Express New York - Manhattan West Side by IHG have a pool?

Holiday Inn Express New York - Manhattan West Side by IHG does not have a pool.

Does Holiday Inn Express New York - Manhattan West Side by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express New York - Manhattan West Side by IHG to downtown New York?

Holiday Inn Express New York - Manhattan West Side by IHG is 3.6 mi away from New York.

Holiday Inn Express New York - Manhattan West Side by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 740 out of 1760 reviews
Rating 8 - Good. 506 out of 1760 reviews
Rating 6 - Okay. 278 out of 1760 reviews
Rating 4 - Poor. 123 out of 1760 reviews
Rating 2 - Terrible. 113 out of 1760 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

RUTHIE, KENNER

Traveled with family
Disliked: Amenities
The rooms are extremely small. It was hard maneuvering four ppl in the room,but we managed it. Great location to Times square
Stayed 3 nights in Jan 2025

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Francesco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the City, hotel and family.
Stayed 1 night in Dec 2024

2/10 Terrible

Amit Kumar

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in bad shape and pathetic service. There was no light in the room, room heating didn’t work, staff response was very poor..overall horrible experience
Stayed 2 nights in Dec 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Angel Gabriel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast options and great staff!!!
Stayed 4 nights in Dec 2024

8/10 Good

Callum

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 1 night in Dec 2024

6/10 Okay

Harish N

Traveled with family
Liked: Cleanliness, staff & service
Expect the long elevator waiting time and construction noise (during my visit). Everything else was decent. Breakfast is a challenge due to small area. But the staff were very responsive and helpful. 👍
Stayed 3 nights in Dec 2024

8/10 Good

Zoila

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Is pretty good!
Stayed 1 night in Dec 2024

6/10 Okay

Josymar

Stayed 4 nights in Nov 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay, breakfast eating area was a little small but staff offered other rooms and were very friendly.
Stayed 4 nights in Dec 2024

10/10 Excellent

Rita

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn for the Holidays.
1 mile from most main attractions. Subway near. Friendly staff. Good breakfast.
Stayed 4 nights in Dec 2024

2/10 Terrible

Rick

Stayed 3 nights in Dec 2024

10/10 Excellent

Tracy

Traveled with family
Liked: Property conditions & facilities
It was a bit of a walk from Times Square (10 NY blocks)
Stayed 4 nights in Dec 2024

6/10 Okay

Melissa

Traveled with family
The room went super clean but it was clean enough
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, well located and good breakfast. Staff was super helpful and friendly. Would definitely stay again!
Stayed 2 nights in Dec 2024

8/10 Good

Lisa

Stayed 7 nights in Dec 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and cozy. Breakfast was a welcomed surprise!

6/10 Okay

Natalie

Traveled with partner
Liked: Cleanliness
Overall served its purpose. Nothing fancy and would have liked more bathroom counter space. Also very dim lighting throughout the room. Location was great as it is walking distance to many attractions. Wifi was terrible I was not really able to use it. Also the woman who checked us in was very unfriendly and rude when we showed up early to drop off our luggage and then came back to get it. Basically left us alone to do it ourselves and was rushing us. Breakfast was busy but had no issues getting a table to sit.
Stayed 4 nights in Dec 2024

10/10 Excellent

Berenice

Liked: Cleanliness, property conditions & facilities
Nice!
Stayed 3 nights in Nov 2024

8/10 Good

Phoi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Charles

Business traveler
Liked: Cleanliness
OK - But serious ventilation issues.
Good and Bad. Location ok. Room clean and comfortable. BUT, the hotel has an (unresolved) serious problem with ventilation: every morning I was woken with the smell of breakfast cooking at 6.30 am in a room on the 9th floor (in fact the whole of the 9th floor stank of sausages and bacon - even thought the kitchen is on the G/1st level). Complained a couple of times - but told that waking to breakfast smells is a good thing!!!
Stayed 3 nights in Dec 2024

6/10 Okay

Ivy

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024