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Holiday Inn Express New York - Manhattan West Side, an IHG Hotel

2.5 star property
Hotel near Times Square in New York

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express New York - Manhattan West Side, an IHG Hotel

Exterior
Interior
Exterior
City view
Pillowtop beds, in-room safe, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
538 West 48th Street, New York, NY, 10036
  • Jacob K. Javits Convention Center
    ‪10 min walk‬
  • Times Square
    ‪11 min walk‬
  • Broadway
    ‪12 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪44 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds (Extra Floor Space)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Extra Floor Space)

8.6 out of 10
Excellent
(38 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, City View

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, City View

8.8 out of 10
Excellent
(43 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

7.6 out of 10
Good
(46 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, City View

8.6 out of 10
Excellent
(14 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

7.8 out of 10
Good
(48 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Extra Floor Space)

7.4 out of 10
Good
(30 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room

8.4 out of 10
Very good
(27 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

8.2 out of 10
Very good
(22 reviews)
  • Sleeps 2
  • 1 Queen Bed

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The price is $226
per night
$263 total
includes taxes & fees
Feb 1 - Feb 2
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About the neighborhood

New York

City center stay.Within a 15-minute walk of this Manhattan hotel, you'll find Times Square and Broadway. Rockefeller Center and Radio City Music Hall are also within 2 miles (3 km).

What's nearby

  • Jacob K. Javits Convention Center - 10 min walk
  • Times Square - 11 min walk
  • Broadway - 12 min walk
  • Rockefeller Center - 17 min walk
  • Madison Square Garden - 3 min drive

Getting around

  • New York W 32nd St. Station - 3 min drive
  • 50 St. Station (8th Av.) - 10 min walk
  • LaGuardia Airport (LGA) - 44 min drive

Restaurants

  • ‪Hardware Bar - ‬2 min walk
  • ‪Landmark Tavern - ‬4 min walk
  • ‪DBL/ Dive Bar Lounge - ‬3 min walk
  • ‪Back Pocket Bar - ‬3 min walk
  • ‪Anejo - ‬3 min walk

About this property

Holiday Inn Express New York - Manhattan West Side, an IHG Hotel

Hotel near Times Square in New York
WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express New York - Manhattan West Side, an IHG Hotel.

This New York hotel is smoke free.

  • 177 guestrooms or units
  • 11 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Holiday Inn Express New York - Manhattan West Side, an IHG Hotel offers 177 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, French, German, Italian, Polish, Russian, Spanish

Property amenities

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.8 miles (USD 55 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 55 per day (4265 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, cash, and mobile payments. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Manhattan Side
Holiday Inn Express Manhattan Side Hotel
Holiday Inn Express Manhattan Side Hotel New York West
Holiday Inn Express New York Manhattan West
Holiday Inn Express New York Manhattan West Side
New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side Hotel
Holiday Inn Express New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side an IHG Hotel
"Holiday Inn Express New York Manhattan West Side an IHG Hotel"

Frequently asked questions

How close is Holiday Inn Express New York - Manhattan West Side, an IHG Hotel to the airport?

Holiday Inn Express New York - Manhattan West Side, an IHG Hotel is 10.2 mi (44-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

As of Jan 18, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel on Jan 20, 2025 start from $80.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express New York - Manhattan West Side, an IHG Hotel have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel.

Does Holiday Inn Express New York - Manhattan West Side, an IHG Hotel offer free breakfast?

Holiday Inn Express New York - Manhattan West Side, an IHG Hotel offers free buffet breakfast every day from 7:00 AM to 9:00 AM.

Is there a casino at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

No, there is no casino at this hotel, but Resorts World Casino (23-min drive) is nearby.

What time is check-in at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

Free parking is not available at this hotel.

Does Holiday Inn Express New York - Manhattan West Side, an IHG Hotel have a pool?

Holiday Inn Express New York - Manhattan West Side, an IHG Hotel does not have a pool.

Does Holiday Inn Express New York - Manhattan West Side, an IHG Hotel have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express New York - Manhattan West Side, an IHG Hotel to downtown New York?

Holiday Inn Express New York - Manhattan West Side, an IHG Hotel is 3.6 mi away from New York.

Holiday Inn Express New York - Manhattan West Side, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 662 out of 1609 reviews" "
Rating 8 - Good. 464 out of 1609 reviews" "
Rating 6 - Okay. 264 out of 1609 reviews" "
Rating 4 - Poor. 116 out of 1609 reviews" "
Rating 2 - Terrible. 103 out of 1609 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

RUTHIE, KENNER

Traveled with family
Disliked: Amenities
The rooms are extremely small. It was hard maneuvering four ppl in the room,but we managed it. Great location to Times square
Stayed 3 nights in Jan 2025

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and cozy. Breakfast was a welcomed surprise!

10/10 Excellent

David

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, was exactly as planned and staff was very helpful as well as the area was very close to majority of thibgs we wanted to see and do as well as transport.
Stayed 3 nights in Oct 2024

4/10 Poor

Cheryl

Traveled with family
Liked: Cleanliness, room comfort
It was very loud and not enough space for seating at breakfast
Stayed 2 nights in Oct 2024

10/10 Excellent

Heekyung

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Oct 2024

6/10 Okay

Sonia

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Here’s an example of a review you can write: I had a great stay at this hotel! The price was very reasonable, especially considering the quality of service. Breakfast was included and absolutely delicious, with a variety of options that really set the day off right. The staff were incredibly friendly and always ready to help with any request. Overall, it was a wonderful experience, and I’d definitely stay here again!
Stayed 3 nights in Oct 2024

10/10 Excellent

Safiya

Stayed 1 night in Oct 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Sep 2024

6/10 Okay

Sharon

Traveled with family
Poor Holiday Inn Experience
Booked a double room with extra floor space, but room was still very small. Air-conditioning was really noisy. Breakfast was a joke so busy and poor selection of food.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and affordable.
Staff was friendly and rooms were clean. Rooms were small but sufficient. Breakfast was okay and the area was very crowded. Very close to the pier, walkable distance.
Stayed 1 night in Oct 2024

4/10 Poor

melvin

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Amenities
NOISY LOBBY Over-priced room on ground level, INCHES from lobby & breakfast area. Room was right next to a conference room being used as a spillover dining area. LOUD guests walking past our door at 6am to get to the "spill-over" dining room, enjoying their breakfast, loudly talking, laughing, etc. Wet carpet from leaking mini fridge. My son's room on 5th floor. Friend's room on 6th. Convenient to cruise ship. Staff VERY nice.
Stayed 1 night in Sep 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, room comfort
Back from a cruise
The experience went without any complications. The agents were very courteous and helpful. We had a good stay.
Stayed 1 night in Oct 2024

6/10 Okay

David

Traveled with family
Liked: Cleanliness, staff & service
Well located. Shower fixture unscrewed, toilet seat un-hinged. Breakfast so-so - overcrowded.
Stayed 3 nights in Sep 2024

4/10 Poor

Christopher, Ladson

Stayed 9 nights in Sep 2024

4/10 Poor

Kathleen

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very rude staff. Dirty wet floor due to leaking air conditioner. Wasn’t possible to change rooms . I called in the morning for a late check out and received very rude customer service. I wanted to use the amenities such as the microwave and the cleaning lady stood there cleaning it for 20 minutes knowing I was waiting. Never have experienced such low quality customer service,
Stayed 1 night in Sep 2024

4/10 Poor

Richard, Port Washington

Traveled with partner
Disliked: Property conditions & facilities
Not enough shelves and hooks in bathroom. Toilet didn’t flush well. Very noisy a/c or heat. Very noisy refrigerator No microwave. Room safe on floor. Overcrowded breakfast room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Juliana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very positive experience. The majority of the staff was nice and patient. The breakfast had a good variety. The dining space is not the best but still found a place to eat every day. The room was small but comfy. It had everything needed to sleep and shower.
Stayed 3 nights in Sep 2024

6/10 Okay

Stephanie

Traveled with partner
Liked: Staff & service
It was close to what we needed to be close to. Walking distance to the cruise terminal. That’s about it.
Stayed 1 night in Sep 2024

10/10 Excellent

Eve-Lareine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Tomasz

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than expected. Great location. Friendly staff. Breakfast is chaotic but at least it’s included in the price. Walking distance to Times Square.
Stayed 3 nights in Sep 2024

8/10 Good

Lynne

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Jai

Liked: Staff & service
Wouldn’t stay again
The basement is for cheap nights … like their deals and it was really stinky and old.
Stayed 1 night in Sep 2024

6/10 Okay

Celesia

Traveled with partner
The lady at the front desk seem to be getting up set with us because we ask questions. Question about a nice place to dine, where to catch the hop on bus,catching a taxi. Getting maid service before 5:00pm. Among other questions
Stayed 4 nights in Sep 2024