4/10 Poor
Laura
Traveled with partner
Oct 6, 2024
I did not know that there was $100.00 up charge for a check in. The clerk said smile and I won’t charge you 100. I asked him what $100? I then asked my husband is that what he said $100? The clerk said only my attempt at humor. I didn’t see anything about being charged for early check-in I would have come back later. The entry door into the wing of our room was dismantled anyone could have entered. I did take a picture of this. Suffice to say we will not stay in this Hotel again or any other in your network. Truly disappointed. I also will let my friends and family to choose another Hotel.
Laura
Stayed 1 night in Oct 2024