4/10 Poor
James
Traveled with partner
Oct 12, 2024
Liked: Cleanliness
Disliked: Amenities
The things that were good, which we expected from an expensive all-inclusive: the beach is protected and nice. The umbrella and chair service was good. Views are great here. On one night the band was spectacular. A couple of the meals were really good. The spa pools downstairs were relaxing - hot, medium, cold, etc. Some of the servers were very nice, personable and attentive. The room was good, not great for tv channels but the shower and bath were nice.
The things that bothered us and we won't return because of: there are many dilapidated areas of the hotel - the gym is really bad, old machines, old weights, lacking for a serious workout. Some of the restaurant ceilings are falling down. The decorations are cliche and getting dusty. Only one out of our 5 nights was there good entertainment. A terrible band was one night and a terrible karaoke another. Nothing otherwise. The hotel touts 3 reservation restaurants but only one was open each night of our stay. Huge negative! It is really hard to get buzzed on the great jamaican rum or other alcoholic drinks here. Bartenders seem to know how to pour light drinks all day long. You literally can't get drunk. The wines are terrible. We found that over 5 days, the servers that cover the pool and beach will forget to bring your drinks about 1/3 of the time.
Please do not leave the hotel for the Hip Strip or otherwise! It is a terrible area of town with drug dealers, desperate clothing vendors, etc. Get your souvenirs at the airport
James
Stayed 5 nights in Sep 2024