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Orchid House Polanco

4.0 star property
4-star adults-only hotel near Paseo de la Reforma

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Orchid House Polanco

Hallway
Front of property
Terrace/patio
Hallway
Standard Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Spa
  • Room service
  • Parking available
  • Housekeeping
  • Air conditioning
The price is $258
includes taxes & fees
$216 per night
Dec 1 - Dec 2

Explore the area

Map
76 Campos Elíseos Polanco V Sección, Mexico City, CDMX, 11560
  • Avenida Presidente Masaryk
    1 min walk
  • National Museum of Anthropology
    9 min walk
  • Parque Zoologico de Chapultepec
    11 min walk
  • Mexico City (MEX-Mexico City Intl.)
    28 min drive

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Deluxe Room, 1 King Bed

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Bathtub

Superior Suite, 1 King Bed, Bathtub | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Superior Suite, 1 King Bed, Bathtub

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Standard Room, 1 Queen Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite, 1 King Bed, Bathtub

Master Suite, 1 King Bed, Bathtub | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Master Suite, 1 King Bed, Bathtub

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Standard Room, 2 Queen Beds

  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About the neighborhood

Mexico City

Polanco stay.Your stay at this Polanco hotel places you within 2 miles (3 km) of Paseo de la Reforma and Chapultepec Park. Also, Angel of Independence Monument is within 2 miles (3 km) and Alameda Central is within 6 miles (10 km).

What's nearby

  • Paseo de la Reforma - 13 min walk - 0.7 miles
  • Auditorio Nacional - 18 min walk - 1.0 mile
  • Chapultepec Park - 18 min walk - 1.0 mile
  • Angel of Independence Monument - 3 min drive - 1.7 miles
  • World Trade Center Mexico City - 6 min drive - 3.9 miles

Getting around

  • Polanco Station - 11 min walk
  • Mexico City Buenavista Station - 17 min drive
  • Benito Juarez International Airport (MEX) - 28 min drive

Restaurants

  • ‪Tierra Garat - ‬3 min walk
  • ‪El Califa - ‬2 min walk
  • ‪CABANNA Restaurant - ‬2 min walk
  • ‪Puerto Madero - ‬2 min walk
  • ‪Ojo de Agua - ‬4 min walk

About this property

Orchid House Polanco

4-star adults-only hotel near Paseo de la Reforma
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, spa services, and tour/ticket assistance are also featured at Orchid House Polanco. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Mexico City hotel.

  • 17 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Terrace on the roof
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • Smoking in designated areas
Orchid House Polanco offers 17 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 50-inch Smart televisions come with digital channels and Netflix.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered self parking on site (USD 7.15 per day)

Food and drink

  • Free continental breakfast available daily 7:30 AM to noon
  • Snack bar/deli

Accessibility

  • No elevator

Room amenities

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 340
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 80 per vehicle (one-way)
  • Covered self parking fee: USD 7.15 per day
  • Early check-in fee: USD 340 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Orchid House Hotels Hotel Mexico City
Orchid House Hotels Hotel
Orchid House Polanco Hotel
Orchid House Hotel
Orchid House Polanco
Hotel Orchid House Polanco Mexico City
Mexico City Orchid House Polanco Hotel
Hotel Orchid House Polanco
Orchid House Polanco Mexico City
Orchid House Hotels
Orchid House
Orchid House Polanco Hotel
Orchid House Polanco Mexico City
Orchid House Polanco Hotel Mexico City

Frequently asked questions

How close is Orchid House Polanco to the airport?

Orchid House Polanco is 10.1 mi (28-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

How much does it cost to stay at Orchid House Polanco?

As of Nov 28, 2024, prices found for a 1-night stay for 2 adults at Orchid House Polanco on Dec 8, 2024 start from $215.79, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Orchid House Polanco have an airport shuttle?

Orchid House Polanco offers an airport shuttle 24 hours a day, on request, for a charge of USD 80 per vehicle, one-way.

Does Orchid House Polanco offer free breakfast?

Orchid House Polanco offers free continental breakfast every day from 7:30 AM to noon.

Is there a casino at Orchid House Polanco?

No, there is no casino at this hotel.

What time is check-in at Orchid House Polanco?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in costs USD 340 (subject to availability).

Is there free parking at Orchid House Polanco?

Free parking is not available at this hotel. Self parking is available for USD 7.15 per day.

Does Orchid House Polanco have a pool?

Orchid House Polanco does not have a pool.

Does Orchid House Polanco have a spa?

This hotel doesn't have a spa, but it does offer aromatherapy, deep-tissue massages, and facials.

How close is Orchid House Polanco to downtown Mexico City?

Orchid House Polanco is 3.4 mi away from Mexico City.

Orchid House Polanco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 223 out of 311 reviews" "
Rating 8 - Good. 58 out of 311 reviews" "
Rating 6 - Okay. 17 out of 311 reviews" "
Rating 4 - Poor. 8 out of 311 reviews" "
Rating 2 - Terrible. 5 out of 311 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely perfect for my trip. Everyone is so lovely. Shout out to Alex and Victoria and the maintenance gentleman. Sorry for ripping the handle off of my door. This is my spot from not on. They put youtube meditation bamboo video on in the evening in your room. They stock you with water. It’s a pretty building. Food is great. Birria and biscuits were primo. Honor system bar. Nice patios.
Stayed 3 nights in Aug 2024

10/10 Excellent

ana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Jewel in Polanco
Stayed 4 nights in Aug 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Orchid House is perfect for perfect getaway spot. Lovely place with a beautiful setting and wonderful help-full staff. My daughter and I felt safe and ver comfy at Orchid House
Stayed 4 nights in Aug 2024

10/10 Excellent

Amelia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay!!
Stayed 4 nights in Aug 2024

10/10 Excellent

John

Stayed 2 nights in Aug 2024

10/10 Excellent

Patrocinia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and the staff are on point with everything!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Maryse

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a lot of character. Great location by the museum of anthropology and parc. We were upgraded to a deluxe room. Very comfortable bed and beautiful bathroom. We had dinner and breakfast at Aura restaurant. Food was delicious, very fresh. Highly recommend this hotel. Very reasonably priced.
Stayed 1 night in Jul 2024

10/10 Excellent

Yulymar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely I’ll be back soon, I fell in love with this property, it’s literally a beautiful garden in Polanco. Safe, so many options for dinner around. Loved it!
Stayed 2 nights in Jul 2024

10/10 Excellent

Martina

Stayed 2 nights in Jul 2024

10/10 Excellent

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Mi esposa y yo disfrutamos mucho nuestra estancia en este maravilloso hotel. Muy limpio y el staff muy amable y amigable. Tuvimos algunas preguntas y las respuestas fueron inmediatas. De verdad se siente uno como en casa y regresaremos muy pronto. Gracias por todas las atenciones.
Stayed 5 nights in Jul 2024

8/10 Good

Leandro, Fulshear

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property near by one of the major street in Polanco. Welcome and Customer service vere on point. The only inconvenient we had was at check out at 2.10 a.m. to catch an early flight. We were assured there was a Security guard to help open the main gate but after spending 10 mins looking around the property we opened and closed the gate by ourselves.
Stayed 1 night in Jul 2024

6/10 Okay

kay

Liked: Cleanliness
Stayed 7 nights in Jun 2024

10/10 Excellent

CARLA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I had a great time at this hotel. The staff was always friendly, and the room was clean and organized! The restaurant food and service were excellent.
Stayed 3 nights in Jun 2024

10/10 Excellent

Omar Alberto Serra

Stayed 2 nights in May 2024

8/10 Good

Stephen

Stayed 1 night in Jun 2024

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a beautiful neighborhood
The orchard house is a beautiful hotel set in probably the loveliest neighborhood in Mexico City. A five minute walk to the big park with all the museums. Shops and stores and restaurants are nearby and it is a beautiful and safe neighborhood to walk around. Very comfortable hotel, with a lovely restaurant. Great service and a beautiful spot.
Stayed 2 nights in May 2024

10/10 Excellent

Todd

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Deirdre

Stayed 1 night in May 2024

10/10 Excellent

Mariangela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, confortable
Stayed 3 nights in May 2024

10/10 Excellent

Rachel, Winter Park

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING I WILL RETURN SOON.
Stayed 1 night in May 2024

10/10 Excellent

Sameera

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property and staff . My second time staying here and I would highly recommend it. The new Aura restaurant is fantastic is a great option for lunch or dinner .
Stayed 4 nights in May 2024

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Mexico City, staying at this hotel it was an amazing experience. Everything 10/10.
Stayed 3 nights in May 2024

8/10 Good

Paola, Miami

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and good location
Stayed 2 nights in May 2024

10/10 Excellent

Desiree

Stayed 4 nights in May 2024

8/10 Good

iris

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Restaurante not in good shape, run down and food with a lot to improve . Advertisement of breakfast and don’t even have orange juice
Stayed 2 nights in May 2024