2/10 Terrible
Jessica
Aug 2, 2024
Disliked: Staff & service, amenities, property conditions & facilities
Room is specious without a chair, a table or a place to hang your cloth. If you are looking for a hotel with bathroom but NO WATER in the bathroom and seeing cockroaches day and night then you are at the right place!
At night room is stuffy, the only window is on the top of door if open the window mosquitoes came in, if not suffocated. I asked for a fan from night one and I got it on my third night.
On the third day morning there was NO WATER, luckily I was ready to go out. When I came back at night still NO WATER!!! Front desk told me water will be available at 11pm and never happen! Water came back next day morning with yellowish. I asked for a refund for the night cause I didn’t get what I pay for, they say they can only give me one more free night to stay in the hotel?! What am I going to do with a free night? I’m traveling I will not change my schedule just for a lousy hotel!
Even worse on my 4th night water stop in the middle of shower..
On 5th night water stop again….
If you want to struggling with water every night this is a good place to go.
I filed a complaint to Expedia, all they told me was “sorry you are on your own, nothing we ca do”. So if you want to book a hotel through EXPEDIA think twice.
QUOTE from Expedia “Unfortunately, after multiple tries, we weren't able to obtain an approval from the property manager to waive the cancellation fee. This means the current rules and restrictions for your booking apply and a refund can't be granted. “ UNQUOTE
Jessica
Stayed 6 nights in Jul 2024