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Sofitel Marrakech Palais Imperial & Spa

5.0 star property
Family-friendly 5-star hotel near Jemaa el-Fnaa

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Sofitel Marrakech Palais Imperial & Spa

Outdoor pool, pool umbrellas, sun loungers
Front of property
BBQ/picnic area
Lobby
Lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pet friendly
  • Gym
  • Pool
  • Bar
  • Parking included

Explore the area

Map
Rue Harroun Errachid, Quartier de l Hivernage, Marrakech, 40000
  • Casino de Marrakech
    ‪2 min walk‬
  • Avenue Mohamed VI
    ‪11 min walk‬
  • Koutoubia Mosque
    ‪13 min walk‬
  • Marrakech (RAK-Menara)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed, Balcony, Pool View (Prestige Agdal or Atlas view)

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 King Bed, Balcony, Pool View (Prestige Agdal or Atlas view)

  • 463 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, View (Contemporary)

Junior Suite, 1 King Bed (Contemporary) | Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, 1 King Bed, View (Contemporary)

  • 463 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, View

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 1 King Bed, Balcony, View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, View (Hivernage view)

Junior Suite, 1 King Bed (Hivernage view) | Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, 1 King Bed, View (Hivernage view)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Terrace (Contemporary )

Junior Suite, 1 King Bed, Terrace (Contemporary ) | Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, 1 King Bed, Terrace (Contemporary )

  • 463 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Balcony, View (Garden Side)

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 2 Twin Beds, Balcony, View (Garden Side)

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, View (Atlas)

Junior Suite, 1 King Bed (Atlas) | Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, 1 King Bed, View (Atlas)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, View (Contemporary)

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Balcony, View (Contemporary)

  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, View (Prestige)

Superior Suite, 1 King Bed (Prestige) | Premium bedding, down comforters, pillowtop beds, minibar

Superior Suite, 1 King Bed, View (Prestige)

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Balcony (Contemporary)

Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 1 King Bed, Balcony (Contemporary)

  • 356 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Balcony (Pool or Atlas view)

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 2 Double Beds, Balcony (Pool or Atlas view)

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Marrakech

City center stay.Within a 15-minute walk of this Hivernage hotel, you'll find Avenue Mohamed VI and Menara Mall. Jemaa el-Fnaa and Majorelle Garden are also within 2 miles (3 km).

What's nearby

  • Koutoubia Mosque - 13 min walk
  • Menara Mall - 13 min walk
  • Marrakech Plaza - 19 min walk
  • Jemaa el-Fnaa - 3 min drive
  • Majorelle Garden - 4 min drive

Getting around

  • Marrakech Central Station - 7 min drive
  • Menara Airport (RAK) - 10 min drive

Restaurants

  • ‪Casino de Marrakech - ‬4 min walk
  • ‪Cappuccino - Morocco - ‬7 min walk
  • ‪Paul - ‬13 min walk
  • ‪HUQQA GARDEN MARRAKECH - ‬6 min walk
  • ‪Café Extrablatt - ‬4 min walk

About this property

Sofitel Marrakech Palais Imperial & Spa

Family-friendly 5-star hotel near Jemaa el-Fnaa
Sofitel Marrakech Palais Imperial & Spa offers its guests a full-service spa, an outdoor pool, and a health club. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 549 square feet (51 square meters) and includes conference space. A children's pool, a nightclub, and a spa tub are also featured at the luxury Sofitel Marrakech Palais Imperial & Spa. An area shuttle within 10 km and an airport shuttle (available 24 hours) are available for a fee. Free valet parking is available.

This Art Deco Marrakech hotel is smoke free.

  • 157 guestrooms or units
  • 4 levels
  • 2 buildings
  • 5 dining venues
  • Meeting rooms
  • 549 sq ft of conference space
  • 51 sq m of conference space
  • Built in 2002
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Sofitel Marrakech Palais Imperial & Spa offers 157 accommodations with DVD players and minibars. Rooms open to balconies. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

So Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy.

Languages

Arabic, English, French, German, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • DVD player
  • Free children's club
  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 10 km
  • Limo/town car service
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: MAD 23 for adults and MAD 12.50 for children
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Library
  • Nightclub
  • Outdoor pool
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • DVD player
  • LCD TV

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Weight limit: 9 lbs per pet
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 28.60 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MAD 23 for adults and MAD 12.50 for children
  • Airport shuttle fee: MAD 30 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, and cash.

This property charges fees to access So Lounge on weekends and during special events.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Lounge Marrakech
Marrakech Lounge
Marrakech Sofitel
Sofitel Lounge
Sofitel Lounge Hotel
Sofitel Lounge Hotel Marrakech
Sofitel Lounge Marrakech
Sofitel Marrakech
Sofitel Marrakech Lounge
Sofitel Marrakech Lounge Hotel Marrakech
Sofitel Marrakech Lounge Hotel

Frequently asked questions

How close is Sofitel Marrakech Palais Imperial & Spa to the airport?

Sofitel Marrakech Palais Imperial & Spa is 3.2 mi (10-min drive) away from the Menara Airport (RAK) airport, the closest popular airport to the property.

How much does it cost to stay at Sofitel Marrakech Palais Imperial & Spa?

As of Jan 31, 2025, prices found for a 1-night stay for 2 adults at Sofitel Marrakech Palais Imperial & Spa on Feb 10, 2025 start from $269.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sofitel Marrakech Palais Imperial & Spa have an airport shuttle?

Sofitel Marrakech Palais Imperial & Spa offers an airport shuttle 24 hours a day, for a charge of MAD 30 per vehicle, one way.

Does Sofitel Marrakech Palais Imperial & Spa offer free breakfast?

Free breakfast isn’t provided at Sofitel Marrakech Palais Imperial & Spa, but buffet breakfast is offered for a fee of MAD 23 for adults and MAD 12.50 for children. It's available every day from 7:30 AM to 10:30 AM.

Is there a casino at Sofitel Marrakech Palais Imperial & Spa?

No, there is no casino at this hotel, but Casino de Marrakech (2-min walk) and Le Grand Casino de la Mamounia (5-min drive) are nearby.

What time is check-in at Sofitel Marrakech Palais Imperial & Spa?

Check-in begins at 3 PM.

Is there free parking at Sofitel Marrakech Palais Imperial & Spa?

This hotel offers free valet parking.

Does Sofitel Marrakech Palais Imperial & Spa have a pool?

Sofitel Marrakech Palais Imperial & Spa features an outdoor pool and a children's pool.

Does Sofitel Marrakech Palais Imperial & Spa have a restaurant?

Sofitel Marrakech Palais Imperial & Spa is home to Le Jardin, which features garden views.

Does Sofitel Marrakech Palais Imperial & Spa have a spa?

Pamper yourself with a day at So Spa, where you can enjoy body wraps, body scrubs, and massages.

How close is Sofitel Marrakech Palais Imperial & Spa to downtown Marrakech?

Sofitel Marrakech Palais Imperial & Spa is 1 mi away from Marrakech.

Sofitel Marrakech Palais Imperial & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 300 out of 622 reviews" "
Rating 8 - Good. 181 out of 622 reviews" "
Rating 6 - Okay. 81 out of 622 reviews" "
Rating 4 - Poor. 31 out of 622 reviews" "
Rating 2 - Terrible. 29 out of 622 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Duncan, Concord

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At check-out bill was padded with extra charges for mini bar which I did not use. This has happened to me before in Morocco. Check your bill. Service in night club was extremely slow, almost non-existent. Music was so loud you had to write to order anything. Conversation was impossible. I was granted access to the smaller heated pool, which I appreciated, but was told access was normally limited to members of a special club. Considering what I paid, access to the pool, should not have been restricted. The larger pool was much less interesting.
Stayed 4 nights in Oct 2024

10/10 Excellent

roderick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The best equipped for our needs
Stayed 6 nights in Sep 2024

2/10 Terrible

HimmatBir

Stayed 3 nights in Oct 2024

10/10 Excellent

patricia

Stayed 4 nights in Sep 2024

6/10 Okay

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sofitel Marrahech Experience
The hotel was well positioned and had a lovely garden and pool area. We had a junior suite which was very comfortable with balcony and good view. For a hotel of its status and daily charges, we were however, very disappointed with the limited restaurant choices. The pool bar/ restaurant was fine but the dinner options were very limited. We also did not like the digital menus which were difficult to load and use. We arrived from the airport at around 10.30am on the 5th October but were not able to access our room until 3pm. There was no apology offered or any attempt made to make us feel at home. I consider that this attitude was not in keeping with the perceived services offered by a 5 star hotel. The restaurant and bar service on the other hand was generally very good. In summary if asked, I could not recommend the hotel to any of my friends and would not choose to stay there again if I returned to Marrakech.
Stayed 5 nights in Oct 2024

6/10 Okay

Thamir

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LIKED: super friendly staff and helpful, location is great, beautiful grounds DISLIKED: Not allowed to bring in outside food. One of us is Gluten Free and kids are picky eaters so options are limited at the hotel. I understand not having outside food in the lobby or grounds but in the privacy of your own room? For a 5 star resort this was very strange and we have stayed at several accor properties and are accor members. This is the first time we experinced this. If you are ok with only eating at the hotel then this place is amazing. If you like freedom to choose I would select else where.
Stayed 7 nights in Sep 2024

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and breakfast are excellent. The staff are all very welcoming but the service can be a little poor on occasions. I felt disappointed to have to pay for all still water provided and would expect a five star to include at least one or two bottles around the pool. Location is great and it’s easy for taxis or to walk. If you are in one side of the hotel as we were the noise from a couple of nearby bars continues into the early hours and you can hear it (thank goodness for earplugs). All that said I would recommend and stay here again but a few items that a five star should address.
Stayed 7 nights in Oct 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
The dining experience was poor. We waited over an hour for low-quality meals, with a bottle of water costing 100 MAD instead of 7 MAD outside, feeling exploitative. The airport transfer was quoted at 500 MAD for a short ride, while a third-party service charged only 100 MAD. At checkout, I was wrongly billed 172 MAD for minibar items, leading to an awkward confrontation. Staff behavior was also problematic. Soukaina, the reception manager, was rude and dismissive, even laughing at me publicly. Additionally, my outside water was confiscated, which felt exploitative, especially in 90-degree heat. The hotel itself was not up to five-star standards, appearing worn and poorly maintained. Overall, my stay was marred by rude service, exploitative pricing, and a lack of care. I cannot recommend Sofitel Marrakech and urge potential guests to consider other options.
Stayed 2 nights in Sep 2024

6/10 Okay

Manpreet

Disliked: Staff & service
Stayed 3 nights in Sep 2024

6/10 Okay

Mousa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is expensive. The room is dull and dark. There isn’t much sunshine entering the room from the windows. Surprised to know that there was no bidet in the suite. There is a lot of not utilized space allocation in the lobby and corridors. Not the best of experience.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennelle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They took such good care of us great beds and pool. I slept so well. Spa is wonderful and well priced. Gift shop is great walking distance to a few malls and such. Carriage ride close by. We definitely felt safe and cared for.
Stayed 1 night in Sep 2024

10/10 Excellent

CATHERINE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean property, close to all major monuments, friendly professional staff. Will definitely go back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennelle

Liked: Cleanliness, staff & service, property conditions & facilities
Love the staff and everything was stellar will be back. Spa is heaven sent
Stayed 1 night in Sep 2024

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Aug 2024

6/10 Okay

Ali, New York

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
While we loved our stay in Marrakech, the Sofitel brand here was not up to par. The housekeeping and wait staff are very kind and service-oriented. I won’t go into the details, but I believe that upkeep needs to become first priority in order to keep the Sofitel brand to standard. The appearance and lobby feel Sofitel, the inside is Best Western.
Stayed 3 nights in Aug 2024

6/10 Okay

Jawher Ben

Disliked: Staff & service, property conditions & facilities
I had to wait till 5:30pm to check in as my room was not ready. Garden view rooms were next to a nightclub and was always woken up in the middle of night by fighting and noisy revellers. Not much of of a quite weekend trip.
Stayed 3 nights in Aug 2024

2/10 Terrible

Mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Youssef MHamdi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location and wonderful staff in all departments.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sujay Vinayak

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 7 nights in Aug 2024

2/10 Terrible

Rafic

Disliked: Cleanliness, staff & service, property conditions & facilities
The check in was very slow and unorganised, I had to go through three persons, after an hour of wait, I asked for the manager and this is when I was able to check in.
Stayed 1 night in Aug 2024

10/10 Excellent

Hesham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent experience
Stayed 1 night in Aug 2024

10/10 Excellent

John

Stayed 1 night in Jul 2024

10/10 Excellent

Joel

Stayed 3 nights in Jun 2024

2/10 Terrible

Farhan, niagara falls

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible experience. Staff stole money at the spa out of my bath robe. The reception and the manager on duty were extremely rude and disrespectful
Stayed 2 nights in Jun 2024

8/10 Good

Heta

Stayed 3 nights in Jun 2024