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Hotel Santika Premiere Malang

4.0 star property
4-star hotel near Alun-Alun Kota

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Santika Premiere Malang

Outdoor pool
Family Room, 1 King Bed (Premier) | Minibar, in-room safe, desk, laptop workspace
Outdoor pool
BBQ/picnic area
Lobby sitting area

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Jl. Letjen Sutoyo No. 79, Malang, East Java, 65141
  • Alun-Alun Tugu Malang
    3 min drive
  • Kampoeng Heritage Kajoetangan
    4 min drive
  • Jl Besar Ijen
    5 min drive
  • Malang (MLG-Abdul Rachman Saleh)
    27 min drive

Room options

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premiere Room King Pool Access

Premiere Room King Pool Access | Minibar, in-room safe, desk, laptop workspace

Premiere Room King Pool Access

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Premier Room, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed (Premier)

Family Room, 1 King Bed (Premier) | Minibar, in-room safe, desk, laptop workspace

Family Room, 1 King Bed (Premier)

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite Room, 1 King Bed

Executive Suite Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Executive Suite Room, 1 King Bed

  • 603 sq ft
  • Sleeps 2
  • 1 King Bed
Lobby
The Alana Hotel Malang
Pool
Spa
Kids pool
Parking included
4.8 out of 5, Exceptional, (5)
The price is $52
per night
$58 total
includes taxes & fees
Nov 22 - Nov 23
The Alana Hotel Malang

About the neighborhood

Malang

Heart of Malang.You'll find Alun-Alun Kota and Brawijaya University within 3 miles (5 km) of this hotel. Also, Malang Town Square is within 3 miles (5 km) and Hawai Water Park is within 6 miles (10 km).

What's nearby

  • Alun-Alun Kota - 4 min drive
  • MOG Mall Olympic Garden - 5 min drive
  • Brawijaya University - 6 min drive
  • Malang Town Square - 8 min drive
  • Universitas Negeri Malang - 8 min drive

Getting around

  • Malang Train Station - 8 min drive
  • Blimbing Station - 8 min drive
  • Surabaya (SUB-Juanda) - 90 min drive

Restaurants

  • ‪Gang Djangkrik Restaurant - ‬3 min walk
  • ‪Kedai Mie Sutoyo - ‬4 min walk
  • ‪Kopi Janji Jiwa - ‬8 min walk
  • ‪Bakso President Malang - ‬9 min walk
  • ‪Kayu Manis Lounge - ‬6 min walk

About this property

Hotel Santika Premiere Malang

4-star hotel near Alun-Alun Kota
Hotel Santika Premiere Malang offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hotel Santika Premiere Malang. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Malang hotel is smoke free.

  • 112 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 2004
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Santika Premiere Malang offers 112 air-conditioned accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Malang hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Languages

English, Indonesian

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with cable/satellite channels

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Santika Premiere Malang

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 250000 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Santika Premiere Malang
Santika Premiere Malang

Frequently asked questions

How close is Hotel Santika Premiere Malang to the airport?

Hotel Santika Premiere Malang is 7 mi (27-min drive) away from the Malang (MLG-Abdul Rachman Saleh) airport, the closest popular airport to the property.

Does Hotel Santika Premiere Malang have an airport shuttle?

Hotel Santika Premiere Malang offers an airport shuttle 24 hours a day, on request, for a charge of IDR 250000 per vehicle, one-way.

Does Hotel Santika Premiere Malang offer free breakfast?

Hotel Santika Premiere Malang does not offer free breakfast.

Is there a casino at Hotel Santika Premiere Malang?

No, there is no casino at this hotel.

What time is check-in at Hotel Santika Premiere Malang?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Santika Premiere Malang?

This hotel offers free self parking.

Does Hotel Santika Premiere Malang have a pool?

Hotel Santika Premiere Malang features an outdoor pool.

Does Hotel Santika Premiere Malang have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Santika Premiere Malang have a spa?

This hotel doesn't have a spa, but it does offer body treatments, body scrubs, and massages.

How close is Hotel Santika Premiere Malang to downtown Malang?

Hotel Santika Premiere Malang is 0.7 mi away from Malang.

Reviews

8.8

Excellent

Rating 10 - Excellent. 38 out of 79 reviews" "
Rating 8 - Good. 31 out of 79 reviews" "
Rating 6 - Okay. 8 out of 79 reviews" "
Rating 4 - Poor. 2 out of 79 reviews" "
Rating 2 - Terrible. 0 out of 79 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a delightful experience at this hotel. The accommodations were superb, offering great value for money. The service provided was excellent, and I would certainly choose to stay here again in the future. However, I cannot recommend the spa service based on my personal experience; during my massage, I requested it to be stopped after just 10 minutes due to an unsatisfactory experience.
Stayed 3 nights in Feb 2024

8/10 Good

Jackie Chu

Stayed 2 nights in Oct 2023

10/10 Excellent

Pamela, Whitby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of hotel for the price. We had a family room with an upstairs mezzanine bedroom which was clean and great for a family of four. Pool, bar and restaurant were all good. Breakfast was one of the best buffets I have seen - so much choice it was impossible to try everything. Staff were very helpful and friendly - always greeted us with a smile and a 'hello'.

6/10 Okay

Supriya

Stayed 1 night in Oct 2022

8/10 Good

Diah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff friendly, overall was very nice stay
Stayed 2 nights in Nov 2021

10/10 Excellent

Aprilia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Yuki

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

FERRY UNTUNG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Sudrazat

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2020

10/10 Excellent

Sudrazat

Stayed 4 nights in Jul 2020

8/10 Good

Symantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for family stay
We recently stayed in a family room at the Hotel Santika Premiere Malang. The two-level room was spacious and the kids enjoyed sleeping in the twin beds in the upstairs loft area. The breakfast was very good, as was the overall customer service and attentiveness. We would stay here again!
Stayed 2 nights in Feb 2020

10/10 Excellent

Mohamad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel with great Staff
Excellent hotel with warm friendly staff. Wide variety of buffet breakfast choices. Amenities are in tip tip condition. Location maybe not so central but Grab and Gojek transport services are very easy to get and very cheap. Overall this will be our hotel to go to when we visit Malang again.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it’s Santika
everywhere you stay at Santika Hotel, you’ll always get the same best servic
Stayed 2 nights in Jan 2020

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable and pleasant stay.
We have enjoyed our stay and very good and wide spread of local food for the breakfast buffet. Highly recommended and would definitely like to stay again if we ever return. A pity we did not have time to enjoy the simming pool.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Stayed 3 nights in Sep 2019

8/10 Good

Alexis, Mont-Royal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel layout. The sense of arrival, the seating area, the view toward the pool...the bathrooms of the rooms must be upgraded. Overall pleasant stay. Also they should maybe have a wine list, minimal but at least some options. Only beer at this hotel.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to down town. Good reputation and well managed. Been a regular customer since 2007.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
Amazing!!!
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Management Staff take care to the guests and was really helpfull
Stayed 3 nights in Mar 2019

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous for Malang
Wonderful staff and hotel. Ideal location for central Malang and huge choice at Breakfast. Bedroom large (maybe could do with a bit more character- a picture or two!) but very clean. Will deffo return!
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018

8/10 Good

Benjie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Fransiskus

Good.
Check in good and quick. Room is clean
Stayed 1 night in Aug 2018

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably the best hotel in Malang
This must be probably best hotel in Malang. Great service, they allowed early check-in, clean rooms, rich and tasty breakfasts, pool with relaxing area around it. Wi-fi connection also good. If I ever go Malang again, Santika Premiere is my first choice!
Stayed 1 night in Jul 2018

6/10 Okay

ABDUL RAZAK

Liked: Cleanliness, room comfort
POOR SERVICE AND ATTITUDE - SANTIKA PREMIER MALANG
Upon arrival the FO agents did not ask for my credit card. So when I went to the restaurant I was asked to pay cash. FO agent did not follow standard SOP. In the restaurant during dinner for my wife and I my food came earlier and my wife food came 30 minutes later. Apparently the staff forgotten about my wife's food. The staff apologised and we left to our room. The waiter later came to our room to apologised and offered fresh fruits to compensate for their poor service. We refused because their service was sloppy and they need to be properly trained. The service staff attitudes including the FO staff need to be checked. Shame on the GM and management of Santika. The next morning we had breakfast later and I saw the restaurant staff having food from the buffet counter and left the insert empty. How can Santika has poor management of the service and staff.