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Hotel Fenix Gran Meliá - The Leading Hotels of the World

5.0 star property
5-star luxury hotel near U.S. Embassy

Choose dates to view prices

Photo gallery for Hotel Fenix Gran Meliá - The Leading Hotels of the World

Lobby
Exterior
Terrace/patio
Restaurant
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Pet friendly
  • Room service

Explore the area

Map
Hermosilla 2, Madrid, Madrid, 28001
  • Gran Via
    ‪15 min walk‬
  • Prado Museum
    ‪18 min walk‬
  • Puerta del Sol
    ‪5 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

View all photos for Presidential Penthouse Suite Red Level (3+1)

Terrace/patio

Presidential Penthouse Suite Red Level (3+1)

  • 2153 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room

Classic Room | Premium bedding, down comforters, minibar, in-room safe

Classic Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Red Level Room (2+1)

Deluxe Red Level Room (2+1) | Premium bedding, down comforters, minibar, in-room safe

Deluxe Red Level Room (2+1)

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room (2 Adults + 1 Child)

Premium bedding, down comforters, minibar, in-room safe

Premium Room (2 Adults + 1 Child)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room (3 Adults)

Premium bedding, down comforters, minibar, in-room safe

Premium Room (3 Adults)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Penthouse Suite Red Level (2+1)

37-inch plasma TV with satellite channels, TV, DVD player

Penthouse Suite Red Level (2+1)

  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Penthouse Suite Red Level (2+1)

Terrace/patio

Presidential Penthouse Suite Red Level (2+1)

  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Suite Red Level (4+1)

Premium bedding, down comforters, minibar, in-room safe

Two Bedroom Suite Red Level (4+1)

  • Sleeps 5
  • 1 King Bed

View all photos for Red Level Deluxe Room

Red Level Deluxe Room | Premium bedding, down comforters, minibar, in-room safe

Red Level Deluxe Room

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Penthouse Suite Red Level

Terrace/patio

Presidential Penthouse Suite Red Level

  • 2152 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Junior Suite Red Level Lounge Access

Premium bedding, down comforters, minibar, in-room safe

Deluxe Junior Suite Red Level Lounge Access

  • 322 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Suite Red Level (2+2)

Premium bedding, down comforters, minibar, in-room safe

One Bedroom Suite Red Level (2+2)

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Red Level Lounge Access 3Adults & 1Child)

Deep soaking tub, hydromassage showerhead, designer toiletries

Suite, 1 Bedroom (Red Level Lounge Access 3Adults & 1Child)

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Suite Red Level (3+1)

Premium bedding, down comforters, minibar, in-room safe

One Bedroom Suite Red Level (3+1)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Red Level Lounge Access

Premium bedding, down comforters, minibar, in-room safe

Junior Suite Red Level Lounge Access

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Suite Red Level Lounge Access

Deep soaking tub, hydromassage showerhead, designer toiletries

One Bedroom Suite Red Level Lounge Access

  • 645 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium

Premium bedding, down comforters, minibar, in-room safe

Premium

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Supreme Room

Premium bedding, down comforters, minibar, in-room safe

Family Supreme Room

  • 498 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Family Grand Supreme

Premium bedding, down comforters, minibar, in-room safe

Family Grand Supreme

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two Bedrooms Suite Red Level

Premium bedding, down comforters, minibar, in-room safe

Two Bedrooms Suite Red Level

  • 968 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Gran Premium with Jacuzzi Red Level Lounge Access

Gran Premium with Jacuzzi Red Level Lounge Access | Premium bedding, down comforters, minibar, in-room safe

Gran Premium with Jacuzzi Red Level Lounge Access

  • 570 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Master Suite Red Level

Premium bedding, down comforters, minibar, in-room safe

One Bedroom Master Suite Red Level

  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Supreme

Supreme | Premium bedding, down comforters, minibar, in-room safe

Supreme

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Redlevel One Bedroom Master Suite with Terrace

Premium bedding, down comforters, minibar, in-room safe

Redlevel One Bedroom Master Suite with Terrace

  • 961 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Redlevel One Bedroom Master Suite with Terrace (2+1)

Premium bedding, down comforters, minibar, in-room safe

Redlevel One Bedroom Master Suite with Terrace (2+1)

  • 961 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse Suite Red Level (3+1)

37-inch plasma TV with satellite channels, TV, DVD player

Penthouse Suite Red Level (3+1)

  • 854 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse Suite Red Level (2+2)

37-inch plasma TV with satellite channels, TV, DVD player

Penthouse Suite Red Level (2+2)

  • 861 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse Suite Red Level

37-inch plasma TV with satellite channels, TV, DVD player

Penthouse Suite Red Level

  • 861 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Penthouse Suite Red Level (2+2)

Terrace/patio

Presidential Penthouse Suite Red Level (2+2)

  • 2153 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Master Suite Red Level (2+1)

Premium bedding, down comforters, minibar, in-room safe

One Bedroom Master Suite Red Level (2+1)

  • 968 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

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  • Pool
  • Free WiFi
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4.3 out of 5, Excellent, 604 reviews
The price is $106
includes taxes & fees
$96 per night
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Hotel Mirador de Chamartin

About the neighborhood

Madrid

Salamanca stay.Within a 15-minute walk of this Salamanca hotel, you'll find U.S. Embassy and Gran Via. Prado Museum and Puerta del Sol are also within 2 miles (3 km).

Getting around

  • Colon Station - 4 min walk
  • Madrid Recoletos Station - 5 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

  • ‪Ten Con Ten - ‬3 min walk
  • ‪Habanera - ‬4 min walk
  • ‪Rodilla - ‬5 min walk
  • ‪Le Pain Quotidien - ‬2 min walk
  • ‪La Mafia se sienta a la mesa - ‬1 min walk

About this property

Hotel Fenix Gran Meliá - The Leading Hotels of the World

5-star luxury hotel near U.S. Embassy
Hotel Fenix Gran Meliá - The Leading Hotels of the World offers its guests a full-service spa and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 6 meeting rooms. Event space at this hotel measures 6458 square feet (600 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Fenix Gran Meliá - The Leading Hotels of the World . An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available.

This 5-star Madrid hotel is smoke free.

  • 1 building
  • 188 guestrooms or units
  • 7 levels
  • 6458 sq ft of conference space
  • 600 sq m of conference space
  • Built in 1953
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Fenix Gran Meliá - The Leading Hotels of the World offers 188 accommodations with DVD players and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. 37-inch plasma televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include facials and body treatments. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, French, Italian, Spanish

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Self parking on site (EUR 40 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 37-inch plasma TV with satellite channels
  • DVD player

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or hydromassage showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property offers use of an 'Audi Q8 e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets: EUR 80 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 40 per person
  • Airport shuttle fee: EUR 105 per vehicle (one way)
  • Self parking fee: EUR 40.00 per day
  • Pet fee: EUR 80 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gran Melia Fenix Hotel
Gran Melia Fenix Hotel Madrid
Gran Melia Fenix Madrid
Gran Melia Hotel Madrid
Gran Melia Madrid

Frequently asked questions

How close is Hotel Fenix Gran Meliá - The Leading Hotels of the World to the airport?

Hotel Fenix Gran Meliá - The Leading Hotels of the World is 8.4 mi (19-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

As of Mar 29, 2025, prices found for a 1-night stay for 2 adults at Hotel Fenix Gran Meliá - The Leading Hotels of the World on Mar 30, 2025 start from $534.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Fenix Gran Meliá - The Leading Hotels of the World have an airport shuttle?

Hotel Fenix Gran Meliá - The Leading Hotels of the World offers an airport shuttle 24 hours a day, for a charge of EUR 105 per vehicle, one way.

Does Hotel Fenix Gran Meliá - The Leading Hotels of the World offer free breakfast?

Free breakfast isn’t provided at Hotel Fenix Gran Meliá - The Leading Hotels of the World , but buffet breakfast is offered for a fee of EUR 40 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

No, there is no casino at this hotel, but Casino Gran Via (19-min walk) is nearby.

What time is check-in at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Free parking is not available at this hotel. Self parking is available for EUR 40.00 per day.

Does Hotel Fenix Gran Meliá - The Leading Hotels of the World have a pool?

Hotel Fenix Gran Meliá - The Leading Hotels of the World does not have a pool.

Does Hotel Fenix Gran Meliá - The Leading Hotels of the World have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Fenix Gran Meliá - The Leading Hotels of the World have a spa?

This hotel has a spa, which features massages, facials, and body treatments.

How close is Hotel Fenix Gran Meliá - The Leading Hotels of the World to downtown Madrid?

Hotel Fenix Gran Meliá - The Leading Hotels of the World is 1 mi away from Madrid.

Hotel Fenix Gran Meliá - The Leading Hotels of the World Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 776 out of 1065 reviews
Rating 8 - Good. 211 out of 1065 reviews
Rating 6 - Okay. 54 out of 1065 reviews
Rating 4 - Poor. 14 out of 1065 reviews
Rating 2 - Terrible. 10 out of 1065 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Jose

Stayed 1 night in Nov 2024

10/10 Excellent

Cesar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hala Madrid
Stayed 3 nights in Oct 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for vacation
Stayed 5 nights in Dec 2024

8/10 Good

Marina

Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the finest hotel we ever stayed at. Everything was spectacular and comfortable. The staff was friendly, professional and impeccable. The facilities were nothing short of beautiful. A must stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Nov 2024

10/10 Excellent

Sivaramakrishnan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to all shopping in Serrano..Malena and team were very helpfuland gracious..will come back here
Stayed 3 nights in Nov 2024

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular 5 star experience. Granted we paid for the upgraded rooms and service but it was worth every penny. Always available to help new travelers to Europe. Loved the recommendations help booking excursions.
Stayed 2 nights in Nov 2024

10/10 Excellent

Maritza, Chicago

Staff is very friendly. Location is excellent.

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Stuart

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay in Salamamca. Concierge was excellent
Stayed 3 nights in Oct 2024

10/10 Excellent

Shahzad

Stayed 3 nights in Oct 2024

10/10 Excellent

Sandro, weston

Stayed 3 nights in Oct 2024

10/10 Excellent

alejandra

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Farouk

Traveled with family
Liked: Cleanliness
The room was very small, the conditions of the room and the hotel needed total renovation.
Stayed 1 night in Oct 2024

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Hotel.
beautifully kept, very well located, will definitely stay again. Breakfast really good.
Stayed 3 nights in Oct 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. I recommend it

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente localizacion, amable staff, servicio muy alto
Stayed 2 nights in Oct 2024

10/10 Excellent

Carla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is extraordinary in both luxury and customer service. All staff know the meaning of making the customer feel important. Rooms, decor, food, everything is excellent. I particularly like the red-level service on the 7th floor. I've never stayed at a better hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

LUCERO

Stayed 1 night in Sep 2024

10/10 Excellent

Felipe, Miami

Stayed 2 nights in Sep 2024

10/10 Excellent

Jully

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent!
Stayed 1 night in Sep 2024

8/10 Good

Paulette Francesca

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

haoyu

Stayed 1 night in Aug 2024