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MCM Eleganté Hotel & Suites

3.5 star property
3.5-star hotel near Texas Tech University

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Photo gallery for MCM Eleganté Hotel & Suites

Exterior
Interior
Interior
Exterior
Standard Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pool

Explore the area

Map
801 Avenue Q, Lubbock, TX, 79401
  • Lubbock Memorial Civic Center
    ‪5 min walk‬
  • Buddy Holly Center
    ‪3 min drive‬
  • Texas Tech University
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 420 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Lubbock

City center stay.Within a 10-minute walk of this Downtown Lubbock hotel, you'll find Lubbock Memorial Civic Center and Fresenius Medical Care at Lubbock Heart Hosptial. Also, Louise Hopkins Underwood Center for the Arts is within half a mile (1 km) and Texas Tech University is within 2 miles (3 km).

What's nearby

  • Lubbock Memorial Civic Center - 5 min walk - 0.3 miles
  • Buddy Holly Center - 3 min drive - 1.4 miles
  • Jones AT&T Stadium - 3 min drive - 1.3 miles
  • Texas Tech University - 4 min drive - 1.8 miles
  • University Medical Center - 4 min drive - 2.7 miles

Getting around

  • Preston Smith Intl. Airport (LBB) - 13 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Whataburger - ‬15 min walk
  • ‪Bier Haus - ‬12 min walk
  • ‪Two Docs Brewing - ‬14 min walk
  • ‪Taco Bell - ‬9 min walk

About this property

MCM Eleganté Hotel & Suites

3.5-star hotel near Texas Tech University
MCM Eleganté Hotel & Suites offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 14000 square feet (1301 square meters) and includes a conference center. MCM Eleganté Hotel & Suites also features a vending machine, a fireplace in the lobby, and laundry facilities. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Lubbock hotel is smoke free.

  • 293 guestrooms or units
  • Meeting rooms
  • 14000 sq ft of conference space
  • 1301 sq m of conference space
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
MCM Eleganté Hotel & Suites offers 293 air-conditioned accommodations with coffee/tea makers and designer toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

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Property amenities

Family friendly

  • Free area shuttle
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free area shuttle
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception (select days)

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 

We should mention

  • Up to 4 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel MCM
MCM Eleganté Hotel Lubbock
MCM Eleganté Lubbock
MCM Hotel
MCM Eleganté Hotel
Mcm Elegante & Suites Lubbock
MCM Eleganté Hotel & Suites Hotel
MCM Eleganté Hotel & Suites Lubbock
MCM Eleganté Hotel & Suites Hotel Lubbock

Frequently asked questions

How close is MCM Eleganté Hotel & Suites to the airport?

MCM Eleganté Hotel & Suites is 6.3 mi (13-min drive) away from the Preston Smith Intl. Airport (LBB) airport, the closest popular airport to the property.

How much does it cost to stay at MCM Eleganté Hotel & Suites?

As of Mar 28, 2025, prices found for a 1-night stay for 2 adults at MCM Eleganté Hotel & Suites on Apr 7, 2025 start from $119.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does MCM Eleganté Hotel & Suites have an airport shuttle?

MCM Eleganté Hotel & Suites offers a free airport shuttle, available 24 hours a day, on request.

Does MCM Eleganté Hotel & Suites offer free breakfast?

MCM Eleganté Hotel & Suites offers free buffet breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at MCM Eleganté Hotel & Suites?

No, there is no casino at this hotel.

What time is check-in at MCM Eleganté Hotel & Suites?

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM. Early check-in costs USD 50 (subject to availability).

Is there free parking at MCM Eleganté Hotel & Suites?

This hotel offers free self parking and extended parking.

Does MCM Eleganté Hotel & Suites have a pool?

MCM Eleganté Hotel & Suites features an indoor pool.

Does MCM Eleganté Hotel & Suites have a restaurant?

MCM Eleganté Hotel & Suites is home to Rustler Cafe, which features American cuisine and brunch.

Does MCM Eleganté Hotel & Suites have a spa?

There are no spa services available at this hotel.

How close is MCM Eleganté Hotel & Suites to downtown Lubbock?

MCM Eleganté Hotel & Suites is 0.7 mi away from Lubbock.

MCM Eleganté Hotel & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 626 out of 1126 reviews
Rating 8 - Good. 266 out of 1126 reviews
Rating 6 - Okay. 127 out of 1126 reviews
Rating 4 - Poor. 60 out of 1126 reviews
Rating 2 - Terrible. 47 out of 1126 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Scott

Traveled with group, Traveled with family
Disliked: Staff & service, amenities
Imagine this. Big event (cornhole tournament) going on at events center next door. Packed house at hotel. Two lady dining room attendant's advised Dining room Closed for lunch (only soup/salad) SATURDAY because “CHEF” was out getting supplies at 12:30PM and should be good to go by 4:00 service. Only to find out later there were two more chefs in back!!!! I can Tell you that I wouldn’t trust any of these people on the noon shift from that day. Shady s-it going on here. The bar gal and evening dining room lady attendants were DELIGHTFULL!! Won’t happen again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Hambartsum

Stayed 2 nights in Dec 2024

10/10 Excellent

Dana

Stayed 2 nights in Nov 2024

10/10 Excellent

Colleen

Stayed 1 night in Dec 2024

6/10 Okay

Edgar

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
For one night ok
The exterior of the hotel looks nice, the lobby looks good, but the rooms new some serious update, looks old and deteriorated
Stayed 1 night in Dec 2024

2/10 Terrible

Angelina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
The hotel needs remodeling. The AC in our room was not cooling. The quality of the hotel was not what I expected based on the reviews I read.
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel R

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here this is my go too place when I’m in Lubbock!
Stayed 1 night in Dec 2024

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Graduation Weekend
Hotel was great! Staff was outstanding. All were very nice! Will definitely stay again.
Stayed 2 nights in Dec 2024

6/10 Okay

Bellen, WATFORD CITY

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was very friendly and helpful. The rooms were clean, bed was too soft for my liking. The reason for low rating is the shower drain and toilet drain very slow. Takes two flushes to flush the toilet and while taking a shower I was standing in water past my ankles.
Stayed 1 night in Dec 2024

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jaelie

Stayed 1 night in Nov 2024

6/10 Okay

Amanda

Stayed 2 nights in Dec 2024

10/10 Excellent

Hung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is old but clean. Breakfast is good. The staffs at breakfast are awesome.
Stayed 2 nights in Dec 2024

10/10 Excellent

Charlotte

Stayed 1 night in Dec 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Friendly Folks!
If you are looking for the Ritz Carolton this is not the hotel for you, however for a one night stay this venue was good. The breakfast was satisfying and the employees were beyond friendly. My only complaint is that I awoke at 6:00 am to go work out in the gym and it was locked even though posted hours were 5:30 am - 10:00 pm. The front desk associate said that the gym was locked because they had several youth groups staying at the hotel and they wanted to secure the equipment. I understand this reasoning, but no one had a key to open the gym for me. The associate stated that it was run by an off-site entity and could not be opened until 8:00 am when that individual was scheduled to come to work. If the hotel advertises amenities they should be made available at posted hours. This was one reason we chose this establishment.
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Liked: Property conditions & facilities
Nice
Stayed 2 nights in Nov 2024

8/10 Good

Norma

Traveled with family
Liked: Staff & service
Breakfast was delicious , rooms were ok , comfy beds , it was close to where we going ;staff was good; Building looks a bit outdated as well as elevators ;
Stayed 2 nights in Dec 2024

10/10 Excellent

Leslie

Traveled with family
Liked: Property conditions & facilities
I visit Lubbock for 4 years while my kid was in college. Only once I tried a different hotel. nevertheless I went back to MCM, Can’t beat the breakfast and atmosphere, worth every penny.
Stayed 2 nights in Dec 2024

8/10 Good

Angelica

Stayed 1 night in Dec 2024

6/10 Okay

Mario L.

The breakfast was great.
Stayed 2 nights in Dec 2024

10/10 Excellent

Anastacia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect vacation spot
It was the most relaxing and peaceful vacation experience we’ve ever had! Hotel was clean, food was excellent and we had everything we needed right at our fingertips! The heated indoor pool sealed the deal as the only place we will stay when we are in Lubbock!
My husband resting before our dinner reservation!
Stayed 2 nights in Dec 2024

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome breakfast with made to order omelettes!!!
Stayed 1 night in Dec 2024

6/10 Okay

Phyllis

Liked: Staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Dec 2024

4/10 Poor

Gabriela

Business traveler
Disliked: Cleanliness, amenities
The bathroom water no working
Stayed 1 night in Dec 2024

10/10 Excellent

Lee

Stayed 1 night in Dec 2024