2/10 Terrible
Justin
Traveled with group, Traveled with family
Aug 1, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first and LAST time staying at this property. You couldnt pay me to go back. The reviews and photos that you will find online are very deceiving. They must be fake reviews and definitely doctored photoshopped property images. This place is not upscale. Its very dated. You can do a lot better with your money at much nocer places in Cabo. If you want a mid tier experience then this one is great. But if you are considering staying here because you read reviews and you think this is going to be a nicer upscale place then do not stay here. The staff is friendly and the rooms are big. But that alone cannot save a propery. The food was hit or miss and actually made a few people im our party sick. Drink orders at the pools took forever. The pools are really weak and small. Which makes zero sense with all the useless water they have all over the property. No clue why but the pool temps are hot. Literally 90° Not refreshing at all on hot July day. There are no places on property with air conditioning. The layout of the grounds make absolutely no sense. it's hot and uncomfortable everywherere with nowhere to escape the heat. Our group had 2 different hotel rooms in 2 completely different wings of the property and both of us had terrible air conditioning in our rooms as well. I had a talk with the general manager and if his condescending personality is a reflection of the quality of this resort then it makes perfect sense. I couldnt wait to leave
Justin
Stayed 3 nights in Jul 2024